Matthew G. Sikich II is The Official SelfGrowth.com Guide to "Sales Training". You can find complete information on Matthew G. Sikich II and his products by visiting The 5 Buying Habits.
When September rolls around, parents all across the country gleefully take to the stores, loading up their carts with all the supplies their little darlings will need to make it through the coming academic year. After all, school is a really busy time, and to do well, you need to be ... Views: 944
The following story tells how a customer experience went from funny to sad in less than 24 hours, and five secrets to creating an outstanding customer experience.
Recently, Joy and I were invited to go to a local comedy club. It was one of those clubs where you eat dinner while listening to ... Views: 925
If you’re like most people you are probably working harder and longer than you used to. As a result, finding balance in today’s fast-paced world is more difficult than ever before. Yet, a healthy balance has also never been more important. Here are a few strategies that can help:
1. First and ... Views: 813
Is your website getting the results you desire? Is it increasing your business or merely draining your bank account? Can your customers go to your home page and know exactly what you want them to do? Or are they confused with a myriad of options and animations?
The Big Red Fez
A couple years ... Views: 1398
Selling in the new millennium has moved away from transactional based selling to relational based, or values based, selling. For many years, real estate Agents could focus on “doing the deal” – get the consumers into the home and the loan, and move on. Consumers are looking for more than the ... Views: 976
In the in-home services industry I’ve found quite a few contractors that don’t do the basics when it comes to sales. Here are some tips when selling to homeowners:
Ask the right questions
When ever possible (especially on the smaller jobs) give the estimate while you are in the home for the ... Views: 1439
Plan your Day the Night Before
To this day I always plan my day the night before. My head does not hit the pillow at night, before I have arranged all my appointments for the next day. I chart every move I will make the next day, detailing who I plan to meet face to face, who I will call, who I ... Views: 921
Salespeople come in many shapes and sizes, and generally speaking, different sales techniques are right for different markets. Consumer selling is a good example – some sales staff takes their product directly to the customer, while others let the customer come to them. However, selling a ... Views: 2475
Three Keys to Building Relationships
Top sales professionals see themselves as "Doctors of Selling." They see themselves as professionals, well educated, acting in their "patient’s" best interest, and bound by a high code of ethics.
The medical process is the same everywhere. Whenever you go ... Views: 1064
When times are tough at home, at work, or in business we as customers, business people, and as consumers become much fussier. We want more, but we don't want to part with the cash unless we are absolutely satisfied. Higher customer expectations can be frustrating for us as salespeople, and we ... Views: 1019
There is a major difference between being a sales manager and a top-notch seller, as there is a great deal of responsibility that goes along with being a manager. For starters, a manager must provide sales force motivation for the staff, as his or her career is dependent on how hard these other ... Views: 2895
To be an effective salesperson, you have to understand people. You have to understand that people buy and sell for a set of reasons. They also make decisions on whom they do that with based on their reasons, not ours. Being able to read people and ask the right questions is essential to ... Views: 1537
In recent years many different businesses have begun to approach their clients differently. They are now labeling them as guests, which has been the norm in the hospitality industry for decades. Many restaurant chains as well as car dealerships and airlines have even taken to using this term. ... Views: 1050
If you make a perfect presentation, one that clearly explains the benefits and resolves all the doubts that a qualified prospect might have, the sale will often close all by itself, like a ripe apple dropping out of a tree into your hand.
If you make a perfect presentation, one that clearly ... Views: 724
The best way to handle any objection is to anticipate it and, if possible, make sure that it never intrudes into the sales discussion. Once a thought has been expressed by a prospect it becomes harder to eradicate. This is because the prospect has placed himself on record and is unlikely to ... Views: 1512
Have you have experienced the absolute pleasure of listening to a true professional salesperson closing a sale on the telephone.
There is nothing like it and it really is something you must aspire to.
There is no stress or anxiety in his voice, just a smooth confident flow which you just ... Views: 1015
When we look at someone who is in an obviously foul mood, is stressed out, or otherwise is totally preoccupied, that usually shows in their appearance. And often we react appropriately with our interaction with them. In some cases, we avoid them totally.
So, are you a good “mood reader” over ... Views: 846
Did you know that out of 100 new websites, only one will make it? Sobering, isn't it? If you are like me, you stumbled on to the internet, heard stories of those who made millions and decided that this was your chance! You were going to take the ecommerce world by storm.
Chances are, you threw ... Views: 849
Selling superstars aren't born, they are made. The truth be told, they are self-made. They are selling machines.
You can become the quintessential salesperson if you stay focused and work hard.
Here are 10 steps to follow if you want to become a selling machine.
1. "Yes I can!" Begin everyday ... Views: 886
One of the key elements to being in the "zone of sales success" is Intention.
You may know it as focus, purpose, target, or even your objective. Your Intention is the complete certainty with which you move toward your desired outcome. Your ability to focus on your desired outcomes and to block ... Views: 696
They say wherever you go, there you are. Yet how present are you at any given time and place you find yourself? Many professionals appear in body but little else. Don't get marked as missing in action.
In the last week I encountered the following professionals missing in action:
Out of ... Views: 960
Gamers are always in search of the best CPU that can make their system fast.
They would never like to make their system slow or sluggish. So, for this, every gamer uses a CPU cooler to make the performance better.
There are numerous CPU coolers introduced till now, and each of them is best ... Views: 701
Manually entering contact information into a database is a tedious and distracting task to busy sales professionals. Focused on that month's target and existing deals in the pipeline, crucial contact information is often entered inaccurately or not entered at all. That partial or missing ... Views: 1785
As the winter and Diwali are approaching, the demand for dry fruits goes up. This year has been tumultuous with the Covid 19 lockdown and people being forced to remain indoors. We have had to make changes to the way we have done things including our shopping. Stores have had to open ecommerce ... Views: 853
A short time ago, I was listening to co-workers discuss the current state of our economy, how it will effect people’s purchase decisions and the concern that our product and service prices are too high. The discussion reminded me of an old adage: If one person tells you, “You are a horse”, ... Views: 2518
Sometimes it's just amazing to see the stupid decisions some companies make. Especially when these decisions kill sales and hurt thier very own business.
I called a national hotels' group reservation number to inquire about my Mastermind group meeting we are planning on holding at one of ... Views: 748
Most people don’t realize how powerful a negotiating tool silence is. I discovered exactly how effective as I recently observed someone discussing a deal with a prospective customer this past week.
The customer started describing his situation and after a few moments he paused – briefly. It ... Views: 782
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. How to Master the Art of Selling, by Tom ... Views: 929
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. Mastering the Art of Selling Real Estate: Fully ... Views: 1213
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. Sell It Today, Sell It Now, by Tom Hopkins, is a ... Views: 1392
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. Selling for Dummies, by Tom Hopkins, is a ... Views: 736
This book review is part of a series that covers the topic of Sales Training. Sales Training is tools and techniques which allow someone to be successful and confident in marketing and sales. Tom Hopkins is the Official Guide to Sales Training. Tom Hopkins' Low Profile Selling, is a valuable ... Views: 1980
Spread the word about your hot new product or company!
Word-of-mouth marketing is the most powerful and persuasive weapon you can use, and it won’t cost you anything! Based on George Silverman’s years of consulting with successful word-of-mouth campaigns of his own clients, here is one of the ... Views: 877
Would low cost creative activities help you get lower-cost leads and more sales? You bet! Find out how to reduce the cost-per-lead, increase effective presentation skills and transform your sales results.
One of the most under-used activities for sales presenters is staring you right in the ... Views: 1167
Presentation skills training is critical to sales success. Whether you are new to sales or an experienced pro, great communication unlocks doors. Learn 7 master keys to get faster sales, bigger sales, and build strong relationships with loyal customers.
Selling and presentation skills ... Views: 947
I’ve listened and read much over the years about keeping your thoughts and statements positive. Thoughts like, “Why does this always happen to me?”, “What else am I suppose to do?”, and “I only have so many hours in a day “; these can be restraining and inhibit productivity toward your goals. ... Views: 1538
Do you have some great ideas to grow your business, but when it comes time to taking action, you suddenly come up with all the reasons and excuses not to do it? Do you find yourself lit up with a new idea that you can’t wait to implement? But, then your fears come up and you decide you’re not ... Views: 880
The numerous changes we see all around us every day and the roller-coaster economy, has presented us with a few new and interesting challenges. Everything continues to change, and will most certainly keep changing into the future. The markets are no longer the same, peoples buying habits and ... Views: 2969
As solo business owners, we sometimes feel like “Lone Rangers” on our own, trying to figure out ways to bring in more clients. A business owner’s survival and growth depends largely on bringing in new clients. Who wants to be alone on the range, single-handedly trying to figure out how to bring ... Views: 750
Product knowledge is important in selling insurance. Understanding how to uncover your prospect’s needs and then determining which product will best address those needs is critical. But as we’ve heard before, people buy from people they like. People buy Benefits, not Features … and they’re more ... Views: 1018
Here I will be looking at how to effectively rapport build with a new prospect. I will also be looking at some traditional rapport building techniques and why they might in fact be damaging your overall sales approach. I am not going to be dealing with body language and subconcious ... Views: 1413
“Coming together is a beginning, staying together is progress and working together is success.” Henry Ford, one of the great industrialists of the 20th century, said that about the importance of teamwork and of how it applies to businesses of all sizes.
Today’s economy is more diverse and ... Views: 1332
Sales and business growth is all about establishing and then developing good business relationships. This takes time and energy--a lot of both. Gone are the days when you showed your customer your product and they said, "Okay, let's go with it." If you offer a service, it takes even longer to ... Views: 897
Building on the “social” in social media
“The more I use social media the less social I become.” That’s a quote from a conversation I overheard recently at the U.S. National Speakers’ Association…and it’s been on my mind a lot since then.
It’s understandable that some business ... Views: 763
“The man who makes an appearance in the business world, the man who creates a personal interest, is the man who gets ahead. Be liked and you will never want.”
- Willy Loman in Death of a Salesman.
Sure, not everything worked out for Willy the way he might have wanted it to. He needed a lot ... Views: 1772
When I was young, and new to sales and marketing, I heard a story that has stayed with me all my life. It is about a Japanese Martial arts expert who lived long ago. I cannot give a source for the story or tell you if it is fact or urban myth the lesson it teaches for sales, for life, makes it ... Views: 1093
It is clear that to build an acupuncture practice we have to be both the health practitioner and the business person, everyday we go to work. Therefore, we are always wearing 2 hats when dealing with our patients. One hat is the person taking care of the patient and administering the ... Views: 1254
Gratitude, what exactly is it? It is defined scholarly as being the state or feeling of appreciation for anything. On a more spiritual and philosophical side, some have explained it as being in the present and in peace, while having a deep appreciation for life in general.
In nature, one ... Views: 1227
China's media is booming creating opportunities for marketing-savvy businesses. But many companies have little understanding of how to harness the power of the media in the world's most populous country. Managing Director of 8M Media & Communications Thomas Murrell shares 10 Success Tips for ... Views: 676