Matthew G. Sikich II is The Official SelfGrowth.com Guide to "Sales Training". You can find complete information on Matthew G. Sikich II and his products by visiting The 5 Buying Habits.
Being a good manager is like putting a jigsaw puzzle together. The first time you try to fit the pieces together, it takes a while to get everything to fit smoothly. The second time you attempt to make the pieces fit, you are a little more familiar with the pattern. Each time after that, it ... Views: 34405
Body language is fascinating. People rarely recognize how much information they give off and how noticeable it is to the human eye. Even to the untrained human eye.
I can remember coming home from school as a child after having a tough day and seeing my mother. Instantly she would look at me ... Views: 31215
One of the most frequently expressed concerns about a person's speech is that she (or he) talks too fast. This can be a real career issue, because your listeners want to understand you the first time.
People talk too fast for several reasons. Mostly, they do it because they are nervous.
They ... Views: 19988
I’d like to discuss the most powerful words you can use during the selling process.
After all Rudyard Kipling said, “Words are the most powerful drug used by mankind.”
Plainly, THE MOST POWERFUL WORD is YOU. You should be looking to use the word You in your sales meetings a lot more than you ... Views: 17761
While commission-based compensation isn’t the only—or even necessarily the best—way to compensate a sale force, it is predominate in most industries that rely on a direct personal sales force to market their products or services. The basic problem with many of these commission plans is that they ... Views: 17183
What is your “follow-up reputation” in your business? Is it ‘always and promptly’? Or, is it ‘usually fairly timely’? Or, could it be ‘doubtful it will get done’? The highest performers keep their promises and exceed the expectations of their prospects and clients. Be a bear about this one. ... Views: 14321
Appointment setting cold calling scripts will help you to make sales appointments that will benefit your small business by using a sales appointment process as a base for your call. If you are making sales appointments for your business now and getting it wrong, it’s costing you time and money, ... Views: 13767
I’m about to challenge your belief system, or at least I’m going to try.I’m going to tell you exactly why you make a sale, and why you do not.By doing this, I’m going to give you access to some extraordinary principles that seem to fly in the face of logic, but nonetheless are at work in your ... Views: 11970
A sales objections technique that‘s really effective for retail and showroom sales. Feel Felt Found and has been used and proven successful for direct sales to the public.
It works on those sales objections that are formed by customer’s feelings. Used by many small businesses, and people ... Views: 11271
Tips for Writing a Great Speech
1. The first step is to ask yourself what you hope to accomplish with your presentation. Without an outcome in mind, your speech may be bland and even boring. Once you know what you hope to accomplish, you can begin.
2. Decide the major "must make points" of ... Views: 10128
Excerpted from Brian Tracy's Be A Sales Superstar, published by Berrett-Koehler
There are seven secrets, or principles, of sales success. They are practiced by all the highest paid salespeople every day. The regular application of these principles is virtually guaranteed to move you to the top ... Views: 9374
Closing the sale can be one of the trickiest parts of the selling process if you make a few mistakes. You’ve worked really hard to get tons of new people looking at your website and all of those great leads start flowing in. Now the most important part takes place. You have to turn those ... Views: 9094
In one of Edgar Alan Poe's short stories, a stolen letter was hidden out in the open on the desk of one of the characters. Because it was in an envelope from another writer, the searchers looked at it, but never thought to check inside the envelope. In a similar way, it is possible to hide ... Views: 9075
I love the art of selling. LOVE IT. When I first entered the field of sales, the one thing I quickly grew to appreciate was the fact that anything I did to increase my ability in selling also increased my ability in life. Sales skills are life skills.
“There’s a born ... Views: 8888
The key for a small business to turn leads into sales is speed. When people look for information, products, or solutions on the internet, they want instant gratification. If they have to wait for you to send back an email or wait for a phone call from you, you’ve probably already lost them. ... Views: 8830
10 Rules Of Negotiation:
1. Don't negotiate
Sell to the problem. They make a decision based if they are willing to pay x amount of money for that solution.
2. Don't negotiate with yourself
We all have tendency to lose a bit of a confidence. Ex: what is the other guy thinking? What ... Views: 8484
Closing the sale or gaining the commitment is part of the sale process. However, many sales professionals to service professionals view closing more as a singularity instead of a process. This results in the less sales and more frustration. Sound familiar?
Yes, there are specific skill sets ... Views: 8011
In 1998 I wrote my first book, Sales Skills for An Unfair Advantage: 104 Sales Tips for People in a Hurry. Sales professionals still seem to be in a hurry! With speed in mind and a focus being to help in particular, here are 35 tips to help introverts and shy to sell more easily. Sales ... Views: 7956
Here's a sales tip - the best day of the week is TODAY, of course. Yesterday's are lost forever, and we know only too well that tomorrow isn't promised to anyone.
When you're reading the morning newspaper and don't see your name in the obituary - declare it a great day.
Some salespeople ... Views: 7656
A positive attitude is a key sales tool. A positive attitude is something sales people work on, practice, sharpen and tune. Attitude breeds attitude, and if you are negative, the other person will be negative. Positive thoughts lead to positive language, and this is the language that sells. ... Views: 7643
Conducting effective workshops is one of the constant challenges facing all trainers. We will try to look at the most effective ways to conduct workshops, ways that will make the workshops not only valuable for the attendees, but valuable and rewarding for trainers too.
In order to conduct ... Views: 7170
If you want to know how to become an effective salesperson, you must first know how to take care of your customers. Why? Because customers are your life source. They’re the ones responsible for the sales of your company. They’re the ones who will tell their friends whether to do business with ... Views: 6825
In the early 16th century, a Spanish conquistador led an expedition that caused the fall of the Aztec Empire and brought large portions of mainland Mexico under the King of Castile. He was a part of those that began the Spanish colonization of the Americas. His name was Hernando Cortez. There is ... Views: 6712
There are many theories on how to best reach out to customers through telemarketing. The different strategies and approaches are so ubiquitous, you may wonder how they could possibly work. Before you decide that it’s time to reinvent the wheel, remember that the strategies you see repeated ... Views: 6579
If you were told that it is possible to profit from a stock that has a falling price, would that make sense to you? Although it does sound counterintuitive, it is possible to do so by a practice called “Short Selling”.
By using short selling, you will be able to take advantage of a stock that ... Views: 6406
About a year ago now, I went along to a presentation on sales. The presenter advised us to think about people’s personalities when selling as four key animals – Monkeys, Lions, Dolphins and Elephants. Although all of us have a mixture of these personalities within us, we’re all dominated by one ... Views: 6232
Looking to make your month the greatest ever? Who isn't? Ask any successful salesperson the secret for having great months and they will all say -- positive attitude, creative preparation, and consistent performance.
To succeed month to month, you must execute day to day. Here are 31 creative ... Views: 6160
What do people want when they come into your place of business or contact you? What makes them choose your product over someone else’s? The specific answer to those questions can only come from your satisfied clients. However, I can address the general answers to help you get started on ... Views: 6093
"The easier you make it to buy for your prospects, the more they will."
K.I.S.S. - Keep it Simple Silly.
But simplicity goes beyond just ensuring you do not talk technical when describing offerings to prospects. It means keeping everything about the sale simple. It means recognizing that ... Views: 6004
To overcome sales objections we must, first, understand who creates the objections, and why. Only then can we develop appropriate sales rebuttals.
Most sales people find that many of their potential customers tend to give the same or very similar, sales objections. There are several reasons for ... Views: 5863
Business owners have a goal, and that is to make money. There are two ways that you can go about doing this. You can bring in more customers, and not just to your brick and mortar operation, but to your website as well. The other thing you can do is to get customers to buy more, and do it more ... Views: 5834
Conduct Sales Meetings that Inspire Results To be an effective professional sales meeting, it must follow the same set up and processes as in a Professional Sales Call.
Have you ever sat through a sales meeting during which you have asked yourself "what in h... am I doing here?" Well, you're ... Views: 5799
The ability to effectively handle objections is without doubt the single biggest factor in getting prospects to buy. An objection is first and foremost an indication that at some level the prospect has or is considering buying and should be welcomed by the salesperson. An objection is a ... Views: 5787
Have you ever seen a bricklayer do their job? Initially, you can’t really tell what they’re building. The first brick is put in place. Just one. And then the second and so on. It appears so small and insignificant at first and then over time it becomes something, a fence, a wall, a house, a ... Views: 5768
To achieve the critical edge over your competition, consider these seven sales strategies of top performers. ATTRACT BUSINESS TO YOUImagine being flooded with phone calls and emails from hot prospects requesting information on your products and services. Top performers have a philosophy that ... Views: 5602
I was driving around last week listening to a guy named Andy Andrews in my car, and he said something that hit me right between the eyes. Mr. Andrews (author of the book The Traveler’s Gift) was saying that if he was allowed only 1 minute on stage and one thing to say that would change ... Views: 5593
Make yourself valuable to others
When I think about the basics of networking three things come to mind: What do I want? How do I get there/it? And how do I make myself valuable? If you know the answers to these three questions then you are probably well on your way to networking your way to ... Views: 5591
Here are five conditions that must be worked into your goals. All are essential. Hitting four out of five is no good ?leave one condition out of a goal, and that goal won’t be reached. Put all five conditions into a goal, and you’ve got one that will become a reality in your life.
1. Your ... Views: 5574
Everything starts with a thought. What you think about eventually creates what happens in your life. I say ‘eventually’ because can you imagine if there was no time lapse between what you thought and what actually happened: like you’re sitting in your living room daydreaming about tigers and ... Views: 5565
Persuasion techniques are probably the most important strategies you need in life. If you’re handling your own business, you would need persuasion techniques to close a deal. If you’re a teenage girl, you would need persuasion techniques to convince your parents to buy you that dress.
So you ... Views: 5548
I recently read about a study of MBAs 10 years after they graduated. Researchers at Stanford School of Business found that Grade Point averages had no bearing on their success. Surprisingly, a major deciding factor was their ability to converse with others.
The skill of connecting in short, ... Views: 5539
At the conclusion of every sales presentation the salesman will have achieved one of three results: a sale is made, a sale is lost or valuable information is gleaned that can result in building a relationship. The third result can be called identifying the “hot button”. Obviously, the purpose of ... Views: 5501
In working with our clients we are always looking for ways to differentiate them from their competition. One behavior we've found that does this is for the organization to commit to confirming an appointment at least one day prior to the appointment. While most physician and dentist offices do ... Views: 5496
We all need plans and to have a sense of what we need to do to be successful. Very few sales people have written plans for their business or their personal goals. They tend to say: I know what they are and I know what I need to do. Yet at the end of a year they are rarely happy with the results ... Views: 5449
You¹ve just decided to make THE move. You are considering joining a Network Marketing Company. Maybe you¹ve already found one. Great!
You¹ve spent some time evaluating the best ones, with the best products, the best compensation plan, the best trainingŠ and finally you have made your choice. ... Views: 5319
Have you heard the saying "People buy people?"
If you have been in sales or business any length of time then you would have heard this a thousand times.
The trouble is no one has ever really been able to show you how you can go about selling yourself - until now, that is.
You might work ... Views: 5318
Joint field work is where you and your representative make sales calls together. The sales representatives benefit and learn from your knowledge and experience, yet they are still are not working without a net, so to speak.
The problem most sales managers have when doing joint field work is ... Views: 5307
Master sales people are adept at using a strategy called framing to communicate with prospective clients. Framing ensures their sales messages 'cut through the clutter' and distinguishes them as the credible sales resource for their product or service.
Framing is not a difficult skill and it ... Views: 5297
I have been trying to track down a billing issue with a company for over a month. After sending yet another follow up email to my account manager today, I finally received a response. It started out by saying “So-and-So is no longer with our company…” The first thing that crossed my mind was ... Views: 5237
The challenge with too many salespeople is that they decide at first to 'try' selling for awhile. They don't commit 100% to it as a career because they are afraid of being wholly responsible for the level of income they achieve. I must tell you, though, that the highest paid professional ... The ... Views: 5113