Cynthia Lett is The Official SelfGrowth.com Guide to "Business Etiquette". You can find complete information on Cynthia Lett and her products by visiting www.lettgroup.com.
Etiquette, one aspect of decorum, is a code that governs the expectations of social behavior, according to the contemporary conventional norm within a society, social class, or group. Usually unwritten, it may be codified in written form. Etiquette usually reflects formulas of conduct in which ... Views: 14941
As a Certified Image and Etiquette consultant, for over 20 years I’ve watched the definition of etiquette evolve and expand, especially in the world of business.
Thirty years ago, anyone using the word etiquette in everyday speech might have been laughed out of town. Let’s face it; etiquette ... Views: 2474
As like vehicle games, Bicycle Games Online are extremely well known. Bicycle games are fairly progressively prevalent among the youths particularly young men. The explanation for this is the adolescents are increasingly energetic with respect to the speed. Playing streak games is the most ... Views: 614
Tendering is way through which many companies find the valuable route to market, in order to enhance their business. When it is referred that cracking a deal right away is a cumbersome task then this implies that making a tender proposal is not everyone’s cup of tea and especially when it is ... Views: 7381
Many business people, specifically those just starting out that previously worked out of a “bricks & mortar location are nervous about letting clients find out they wok from a home office. First they don’t know what to say when someone requests a meeting at their office and then there is ... Views: 996
I recently read Outliers by Malcolm Gladwell. In his book, Gladwell tells us how poor communication crashes airplanes. In other words, it’s neither the weather nor mechanical difficulties that cause crashes, but poor communication and misguided teamwork. When the pilot and the first officer ... Views: 1054
Telephone. Tell a phone. There are times when I get the feeling I’m talking to a phone instead of over the phone. Incoming telemarketing calls don’t allow for meaningful connections. And by all reports, cold calls are another example of missed opportunities. Yet there’s no question that you can ... Views: 2202
Successful people can be hard to talk to. Nevertheless, it's particularly important to know how to talk to successful people, because the value these people can have in your life is much bigger than the value of your average Joe. And you can learn this.
Most individuals are intimidated by ... Views: 3678
Women’s bags have long been a source of awe; what do we keep in there, and why? Furthering the intrigue is the number of bags some women carry. According to a 2008 Self Magazine poll, 59 percent of those surveyed brought two or more bags to the office each day. Is more, “better”?
Why do you ... Views: 1281
Jealousy, Bitterness and Intimidation OH MY!
We’ve all had or currently have them…difficult co-workers! Now, I am not your conventional “speak with your supervisor immediately” kind of advice giver, more of a “this is how it REALLY is and this is the most practical way to deal with it” kind ... Views: 1289
As a business coach for entrepreneurs, I often hear my clients say to me, “I just can’t pick up the phone and call my sphere of influence.” “Why not?” I ask.
These are the responses I get:
“I don’t know what to say.”
“I can’t ask my friends or business.”
“I have no reason to ... Views: 2282
What is confidence, exactly?
The dictionary defines confidence as: belief or trust in oneself and one's powers or abilities; certitude, assurance.
I’d like to take it a few steps further. To me, confidence is knowing who you are and feeling comfortable in your own skin, despite any ... Views: 955
You found it on the internet to it’s free to take and use right? Wrong. Just because you see something on the web doesn't mean you can grab it and pass it off as your own.
Recently I was alerted to the fact that someone had taken an article of mine, changed 'VA' wherever it appeared to their ... Views: 2216
If your business involves helping other people become successful in a Legitimate Home Business opportunity, you should always want to show them the clear view of what you are trying to promote.
Do you share your work from home opportunity to others? If you do, this means that your main task ... Views: 1166
Whether you're starting up a new company, making the jump from books to computer, or looking for replacement payroll software, it's important to get payroll software that is going to do everything you need it to and fit the needs of your company. Here are 15 questions to ask about any payroll ... Views: 1468
Social Media is on the rise.
Most people are not aware of how they can integrate social media as a "Free Business Tool".
There are many ways of using Social Media and how to use them properly.
Here are some great tips for using FaceBook as a business tool.
Enjoy and "pay it forward" ... Views: 2104
It's been said many times that prospects must feel they can trust you before they will buy from you. But what does "trust you" really mean? It's simple. Prospects need to know you and your company will do exactly what you tell them you will do, when you said you will do it.
Every time you ... Views: 2501
How do you build strong relationships with your clients? For many, networking with clients outside the office is as important as the work done during business hours. This often takes the form of extensive dinners or late nights of eating and drinking. However, as we head into the New Year after ... Views: 1418
The country of Bhutan thinks differently. This country values happiness over productivity, as evidenced by their measurement of the Gross Domesic Happiness index. Recently, the Prime Minister of Bhutan, Jigme Thinley, pointed to the cause of the current economic crisis. His answer: "Greed, ... Views: 1478
One thing we can be sure of – change. Businesses come, go and expand. The overall economy runs in fairly predictable cycles - some good, some damaging.
With the advent of information technology, most businesses must get on board. From data creation and storage to sales transactions, an ... Views: 2130
“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” - William A. Foster
Loads of people begin out as average students. We were continually daydream at ... Views: 1060
In today’s highly competitive modern world we hear more and more about unethical behaviour, either in business, politics or even in broader social activities.
Values are the rules by which we make decisions about good and bad, right and wrong, or simply about our likes or dislikes
Morals are ... Views: 2574
What are some things to know about shopping for an eCommerce website or ecommerce solution? One of the biggest mistakes small business owners and entrepreneurs make when pulling the trigger on an e-commerce website is not doing their basic homework. We at FORIX (www.forixwebdesign.com) have ... Views: 822
Having a Facebook page for your business is now as important as having a sign on your building. Facebook allows you to connect with people who like what you have to offer, peek in on the needs and values of your target market, and is great for the all might SEO (search engine optimization.) It ... Views: 1761
Today, I would like to share with you 3 simple tips that you could apply to your online business, regarding the law of attraction. I hear some of you saying "What the…?" and that’s fine. That’s why the law of attraction (LOA) is a personal thing.
We’ve all got it. We all use it every second ... Views: 855
I've been blessed to play with many musicians over the years. Some have been cool as hell and others with their enlarged ego and elevated sense of self entitlement I'll never forget. I have shared a beer or two with some, and others I've finished off the bottle of Sir Daniels both on stage and ... Views: 2084
Here’s something that has been forgotten, overlooked – or just simply unrealized in the workplace: You’re a guest. Think about it: You’re an intern, employee, freelancer or anything else at the invitation of your employer. And, if you can be invited, you can be uninvited, too.
Our goal? ... Views: 988
In "A Bronx Tale" (dir. Robert De Niro), the main character, Calogero, befriends a gangster, Sonny. Calogero and Sonny are driving around one day, and Calogero spots a guy who owes Calogero some money. Before young Calogero goes running off, the old and wise, Sonny, stops him.
Turns out ... Views: 1267
Are you a Tweet addict?
I am so passionate about social media that everyday I enjoy the infinite ways people post tweets and how they bring out their personalities and brand messages. If you are a business owner it is very important for you to feel deeper connection to the customers and ... Views: 1648
The front desk and your receptionist can make or break your practice. Here are some tips to keep the face of your practice professional, yet refreshing and friendly.
1. Decide the atmosphere that you want in the front office. Do you want it calm and friendly, clinical and professional, or ... Views: 1257
I live in a small rural community in Western Canada, sandwiched between a “small city” of about 80,000 and a major metropolitan center. There’s a lot of pressure to buy from local businesses in order to support our entrepreneurial base.
I’m in favor of keeping it local whenever it’s possible. ... Views: 1642
The attitude one has when paying for services rendered is a subject that few people acknowledge or even consider, yet the impact on the recipient goes far beyond simply writing a check or depositing money into someone's account.
I had the good fortune of working with a client who ... Views: 2037
Pet Peeves About the Way You Communicate
Karen Cortell Reisman, M.S.
The Wall Street Journal dedicated an entire front page of its Journal Report to the issue of pet peeves. The subtitle, adjacent to a pictured unhappy woman ripping her phone in half, asks “Why do cellphone customers have to ... Views: 3161
What is Leadership? Leadership is influencing others to make positive changes.
Having a position of authority does not make a person a leader. Leadership isn’t about gaining titles; it’s about attracting followers. Leadership must be earned.
Here are a few leadership tips on how to earn ... Views: 2305
Several years ago I wrote an article entitled “How Do You Choose the Best Marketing Consultant”. The article was posted on my website - www.DuquesaMarketing.com - and on numerous print and internet links. The content was written to advise layman of the many options and obstacles that should be ... Views: 1167
Having grown up on a 75 acre farm, nobody ever talked about working right. Everybody talked about working hard. As you can imagine, we worked hard on the farm. We got up early, and with 75 acres there are a lot of things that have to be done – most if it having to do with chickens, pigs, cows, ... Views: 833
For direct marketers, it is really essential to continuously generate quality sales leads for the business. Here are some of the best strategies on efficient lead generation in UK.
1. Email newsletters. Setting up email newsletters could both be used as a lead generation and marketing ... Views: 1856
Rituals. DO YOU HAVE A W.B.R. (Weekly Business Ritual)?? I love this topic. We all have rituals. Some that help us and have us take care of ourselves and others that hinder us and get in the way of us thriving.
I spoke with a group of Big Fish today (www.bigfishnation.com) and here were ... Views: 1910
Most entrepreneurs, if they are honest, will admit they have too much to do and things sometimes get lost in the shuffle. You are wearing at least half-a-dozen hats at any given moment. There are many systems out there to help you get it done, but let's look at just 7 steps you can take without ... Views: 1155
Managing your office environment
Apple Stores across North America take pride in being paperless environments. They use technology to circumvent reams of paper, with only an occasional departure from their paperless guidelines. Apple may be the exception, rather than the rule.
If memory ... Views: 3754
Earlier this month, Global News asked me to appear on the 6 o’clock news to comment on the social taboo of foul language or cursing and swearing. I was being asked to comment on the etiquette of cursing–an oxymoron if ever I heard one! (Swearing – meaning solemn promise – is another subject ... Views: 2304
Forgiveness and the workplace -- seems like an odd juxtaposition, doesn't it? We do not often think of forgiveness as having anything to do with the workplace, but surprisingly, forgiveness is an essential practice of a highly effective work team.
Thanks to recent psychological and medical ... Views: 1913
While people may decide 10 things about you within 10 seconds of seeing you, it takes only 1-3 seconds to speak volumes through your handshake. Having a firm handshake is essential in the business world. It’s a key ingredient in creating a good first impression.
President and Michelle Obama ... Views: 3414
According to recent studies, professionals needed to fill hospitality management jobs, such as general managers, hotel and restaurant managers, are very much in demand. Management positions are becoming easier to get in recent times and they are also quite lucrative, presenting good growth ... Views: 1612
Marketing online business is a vital part of starting your online business. It is not enough to have a well designed website for your online enterprise. The main goal of any business is to get buying customers and to do this you need to have a website that attracts relevant visitors. Only then ... Views: 642
New party protocols?
I’d venture to say that PDAs are more commonly carried than pens, or even combs, in the pockets and purses of most urbanites. Every week, I receive questions for BlackBerry etiquette or iPhone protocols and our May newsletter provided tweetiquette tips. Social ... Views: 1608
An “average” partnership gets better results – and the people involved actually report greater satisfaction – than people working alone. Gallup’s latest research released in 2009 indicates that although many in the workplace today will sadly report never having had a productive and satisfying ... Views: 935
You have been asked to do a presentation. You have plenty of time to prepare. So where do you start, how do you make it interesting and yourself confident enough to pull it off with style?
The first thing to give some thought to is the topic (if you have one). The time limit you have been ... Views: 1314
As a police commissioner once said when he turned down the twentieth bribe offer he had received that day, “Ethics ain’t easy!” All of us are faced by those moments when doing what’s right is very different from doing what’s easy or what would be the most profitable. That’s one of the reasons ... Views: 3037
Once you start experiencing the virtual classroom, you will surely feel that it has more to offer compared to traditional classroom. The setup is really impressive one and some of the tutors make use of some audio and video in order to make the communication process more effective. The whole ... Views: 1156