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The whole world is slowly becoming automated. The independent market research company, Forrester, predicts that by the end of the decade, around 1 million salespeople will be replaced by automated, self-service systems. This means that those companies that want to survive have to prove their ... Views: 1816
We meet so many different people in the course of our work and our busy lives these days that it probably isn't surprising that it can be a struggle to remember them all.
Yet a sharp memory is a powerful tool in the workplace, and in our interactions with others we will often be judged by how ... Views: 1813
Goals are clearly the targets of success. You, for sure, have your own goals, which may have already been achieved, are in the process of being achieved, or are still to be achieved.
But how about if you set goals for your kids, especially if they are already teenagers? Surely, teens would ... Views: 1811
If you are going for an interview as a prospective employee then you should do some research. Read the job description and requirements carefully. Browse the web site to see how the organization presents itself. Search for news items and comments about the company on news sites and ... Views: 1811
Organizations must possess both formal and informal learning structures to adapt and thrive, and safety debriefing skills learned from a qualified consulting firm is just such a structure that is a necessity in any rapidly changing environment. Anyone who has not recognized the need for ... Views: 1809
(If you want a link to the MP3 recording of this article, send an e-mail to dan@thecoughlincompany.com with “Just Say No” in the subject heading.)
Great organizations are defined by what they say no to. The same is true for great individual careers.
A great career is one where the ... Views: 1806
Has someone IM’d you recently? I don’t mean someone down the street or in another region, I’m talking about the person sitting next to you. Is every “conversation” you have with your boss on e-mail? Gotten a text condolence note lately? (I did, no kidding, can’t say it was very consoling.) Have ... Views: 1804
Organisations depend on both management and their staff to become successful. Happy workers who enjoy their jobs and are rewarded for their efforts are most beneficial to the company, wanting to go that extra mile and work harder.
Happy, satisfied staff work better and are more attentive to ... Views: 1799
After working for the same software company for several years, a young professional moved 90 minutes away from the organization.
Instead of resigning or dealing with a grueling commute, she proposed that she could come into the office just one day a week, and work the rest of the time from ... Views: 1796
Executive Summary
Most organizations have invested extensive labor hours and considerable expense in the creation of competency models. While on-the-job skills and tasks are often the topics of competency discussions, there is another aspect of a strong competency that many HR leaders ... Views: 1794
Business owners sometimes struggle to communicate effectively with their direct reports. If you are fully engaged when communicating with direct reports, the information you receive will be better and clearer. Being fully engaged means giving the direct report space and time to communicate with ... Views: 1791
Is your job burning you out? Don’t work harder, work smarter. Discover better ways to increase productivity!
Get more done in less time and reduce stress
While you can’t create more hours in your day, you can learn how to use them wisely.
You want to make every hour count, so you plan ... Views: 1786
The job market in many parts of the United States and the world is shifting for the better. I have a number of clients and colleagues who are voluntarily choosing to make a move, often for more money and a better title. It should put all of us who work with and for others on constant ... Views: 1785
If you are reading this, I assume you have a stalled project and you want to get it moving again. Here are some tools you can try, developed over the course of my work with hundreds of clients. Review them all, and then try one. If that works, great, you’re going! If not, ask yourself what you ... Views: 1782
In a recent conversation with a college professor friend of mine, he mentioned a growing phenomenon that occurs in most every one of his sessions with his students. He happens to teach Leadership and Organizational Development, and his classes include students in their late teens as well as ... Views: 1781
There are three mistakes that seem to occur over and over again: not preparing adequately, not taking calculated risks and not asking enough questions.
There is a lack of adequate preparation. It doesn’t matter if you are a quick thinker and do well with little research. Not preparing usually ... Views: 1777
In times of rapid change, both small and large businesses today are increasingly viewing training as an investment, not a cost. If your business uses outside training consultants, you will want to maximize your return on this training investment. Qualified training consultants and seminar ... Views: 1774
A good measurement system always has key performance indicators or KPIs. And it follows that these KPIs are the main features of performance evaluation systems. This demonstrates how balanced scorecard systems and strategy maps rely on key performance indicators. And these indicators are often ... Views: 1772
Central European countries have been working in this since some years ago, this has been a very important topic and from this region a certain number of reforms that have influenced the world has emerged and have been laying the groundwork for structural change in education.
Last European ... Views: 1771
The statistics speak. Most people spend more time at work than in any other activity; more than hours with their family, eating, sleeping, or interacting with friends. That said, wouldn’t it seem logical that we would spend an hour and some effort making our workspace as conducive to the job at ... Views: 1765
Too many companies lose money because their sales management team continues to make the same preventable mistakes. These common mistakes result in poor sales performance. The following are some of the most common sales management mistakes:
1. Confuse Product Training for Sales Training – ... Views: 1756
Open Door Policy? Open Mind Policy? By Mike Moore
I was giving a presentation on “ the Value of Recognition” to the office workers of a large Canadian City. The City Commissioner ended his welcome to those present with these words, “ I have an open door policy so I want to encourage you to ... Views: 1756
Keeping your talent is one of your main responsibilities as a manager…you are measured by your ability to handle this important function within the company. Losing people doesn’t have to be inevitable even for positions that traditionally have large turnover.
This is such a broad subject ... Views: 1755
Turnover, voluntary or forced, is part of the workplace cycle. As in nature, some changes take place a leaf at a time while in other instances a hurricane performs the serious pruning. This article addresses some things you should consider when an employee enters your office and says, “I ... Views: 1755
Building a high performing Team is a key part of the role of a Manager. ‘High performing’ comes from two distinct elements, high performing individual Team members, and a Team that is moving towards the stage of High Performance. An effective Manager is working one to one to improve individual ... Views: 1754
A few years ago, Mick Mixon was our guest during a Business Class interview. At the time, he was color commentator for football and basketball games for the University of North Carolina. Now he is the Voice of the Carolina Panthers.
It was close to Father’s Day and so we talked about lessons ... Views: 1754
Executive coaching clients wanting to enhance their role and impact in their current workplace continuously ask me, “How do I get greater recognition?” “Make sure my boss doesn’t get all of the credit?” “What’s the best way to be found by potential employers and thought leaders in my field?” My ... Views: 1753
No longer does the success of a film depend on handing it off to a distribution company. The demanding world of film industry requires you, as the main mastermind, to take the bull by the horns. It’s only you who can manage your film as a business project the best. So stop waiting, and start ... Views: 1753
Let’s face it: work without stress is a hobby. It’s the stress that makes it work. Stress at work comes at you from all sides. Co-workers that annoy you. Management that puts impossible deadlines and workloads on you. Family stresses that you carry to work with you from home. All of this ... Views: 1752
I don't remember his real name but I do remember that he had a big laugh and a huge passion for baseball and for kids. Maybe he was a house painter, or a plumber, or a bus driver. I don't know what he did when he wasn't with us.
All I knew - and all I cared about - was that when someone asked ... Views: 1748
An interesting development in the Porsche vs Volkswagen drama has been the recent resignation of it’s CEO of 17 years, Wendelin Wiedeking. It could also be that Wiedeking was made to leave. It was a very sudden decision.
Wiedeking took over the management of Porsche when the automaker seemed ... Views: 1746
Feel like you’re on a treadmill that will never stop? Too much to do? Too much to get done?
Just as with how the overlap between our work and our home lives has become blurred, and technology has connected us to people and tasks around the clock, we could all be working 24/7 and still feel ... Views: 1746
To be frank, most leaders waste way too much time drilling down, involving themselves in the details of their team members’ responsibilities—rather than creating an environment that has team members accepting full accountability for meeting their objectives.
How much drilling down, micro ... Views: 1743
If you’re hosting a large event then you realise that with it comes large crowds of people and a whole host of possible complications. The main focus of this article is security and access and how the use of event wristbands can benefit the event organiser. In the past 8 or 9 years wristbands ... Views: 1741
In the current climate of economic uncertainty, it is critical to have managers that possess emotionally intelligent (EI) management skills to keep employees focused on their assignments in spite of the stress that surrounds them. It is often said that your manager can “make or break you”. It ... Views: 1740
Human resource development professionals are often stymied by their inability to hone their business skills. Like many other experts, they are really good with their product creation but do not attain the results they want within the first few years of operations.
"Building A Career That ... Views: 1740
Why is it difficult to communicate ‘bad news’?
And when I say ‘bad news’ I mean in the context of ‘things not going to plan’.
Article:
Why is it difficult to communicate ‘bad news’?
And when I say ‘bad news’ I mean in the context ... Views: 1740
We have all done this at one point or another. The flash of genius. The rush of enthusiasm. The big burst of energy. Then along the way, your interest beings to wane. Life gets in the way. Progress slows to a crawl or stops entirely. The idea that was going to change the world is now heaped into ... Views: 1739
I came upon a survey by Universum, a global employer branding company. They asked more than 65,000 college students to list what they considered to be the top 250 employers. No surprise Google ranked #1. Consulting companies such as McKinsey, Bain, and Boston Consulting were high on the list as ... Views: 1739
Cleaning business has long been around and there continually will probably be a demand for quality and professional cleaning services. People and businesses are ready to pay for cleaning service. The demand for your service is out there and what you need is a successful cleaning service business ... Views: 1738
Having managed or worked for nonprofits most of my career, I have seen effective and ineffective boards of directors. Good boards of directors are clear about their roles and responsibilities versus those of the Executive Director, and don't overstep their boundaries. I feel that the five most ... Views: 1736
When routine work becomes boring and redundant, the tendency of the employees’ attitude when it comes to beating the deadline is less serious. And there are so many ways to beat this kind of character in order not to cause problem with the company.
“I like it when I have a deadline to ... Views: 1735
Depending upon where you're from, or what generation you are part of, your view of what a leader should and should not be will vary. There are those who say changing times call for changes in leadership styles. While that may be true for some areas of leadership, many basic characteristics of ... Views: 1735
Some people are natural followers, some natural leaders. However, the best leaders come from people that can and have followed with a great desire to lead. They acquire knowledge from a leader or mentor, and then use that knowledge, in their own way, to become leaders ... Views: 1732
When I say restaurants and great customer service – I’ll bet your first thought wasn’t of a fast food restaurant, but I had an experience recently that changed that attitude for me. Kyle and I were driving to Phoenix. We were picking my sister up at the airport, and then going out to dinner. ... Views: 1731
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Recruiting Firm shares not-so-obvious questions to avoid while interviewing a job applicant
“Asking a job applicant an innocent-sounding yet illegal question is a lawsuit waiting to happen,” ... Views: 1728
Communication skills are vital to each and every one of us and I sincerely believe that the earlier we begin to master these skills in life the better off we will be. I believe that the adult should put all of his or her energies into developing the mind of the child beginning in infancy. Most ... Views: 1725
Telecommuting has been on the rise for some years, and some are even estimating that 50 percent of all work will be done at home by 2020. Whether that prediction is true or not, the observable truth shows that telecommuting is indeed on the rise. About 30 percent of all employees work home for ... Views: 1725
I come from an emerging economy, from a beautiful country, full of key potentials and many many things to share to this wonderful world! However me, you and every conscious and /or discerning citizen might ask why aren't we in the first places of the world wide competitiveness as we all can see ... Views: 1724