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Customer Service Articles
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- Nashik Packers and Movers – What They Do and Provide - by Submitted on Jun 08, 2012 from kundan singh boraThere are hordes of professional moving companies or packers and movers in Nashik to choose from. It is but obvious fact that hiring a good moving company in Nashik will help you great on your move whether you are moving locally within the city just from one home to another or moving from this ...
Views: 1205(1 vote) - Noida Packers and Movers Will Make Move Easy and Smooth - by Submitted on Jun 21, 2012 from kundan singh boraWhether you are shifting to a new home locally within the city of Noida or moving from this city to somewhere else, professional packers and movers or removal companies of Noida can certainly make the situation easy and smooth. There are many professional moving companies in this city that can ...
Views: 1281(1 vote) - Office Shifting Tips - Make Your Move Smooth - by Submitted on Jun 03, 2012 from kundan singh boraShipping office to new place is more stressful task from normal home relocation. Office shifting includes handling of large amount of sensitive electronic stuffs, heavy and bulky furniture and critical data in form of files and documents. It also directly effects over one’s business so must be ...
Views: 1604(1 vote) - Outstanding Internal Service Attracts and Keeps Good Employees Who Will Help Carry Attitude Forward - by Submitted on Feb 04, 2012 from Shep HykenAs a professional speaker, I have had the opportunity to address hundreds of clients in many different types of audiences about customer service. Most clients understand that customer service has evolved and is an important philosophy for a business. It is not simply the “complaint department,” ...
Views: 990(1 vote) - Packers and Movers Nashik – Some Common Services - by Submitted on Jul 24, 2012 from kundan singh boraMany reputed and well-known packers and movers are working in Nashik. They offer their good quality and reliable packing and shifting services. They have good experience in transportation industry. These agencies offer wide range of moving services according to needs of people. Some of their ...
Views: 1437(1 vote) - Packing Stuffs and Important Guidelines for Packing of Home Assets - by Submitted on Jul 24, 2012 from kundan singh boraPacking is one of the most important jobs in relocation. It is also a time taking job and needs lots of care and attention. To properly pack all the home stuffs you will also needs some good quality packing supplies. Cardboard boxes, wrapping sheets, bubble wrappers, cushioning materials, fixing ...
Views: 998(1 vote) - Professional Packers and Moves Agra Offer Trouble-Free Relocation Services - by Submitted on May 02, 2012 from kundan singh boraExpert moving companies of Agra offer their wide range of relocation services. They will offer you good quality and affordable services according to needs. Services of professional packers and movers of Agra are safe, affordable and trouble-free. They will offer you complete relocation solution ...
Views: 819(1 vote) - Provide Excellent Customer Service to Attract More Revenue - by Submitted on May 08, 2009 from Corey PalmerOne of the most beneficial things for your business is provide a high quality and good customer service and implement some kind of customer relationship management system. Providing good customer service you (as a business) will obtain great reputation, your customers will feel satisfied, ...
Views: 1258(1 vote) - Reasons Nursing is Growing in Popularity - by Submitted on Sep 25, 2015 from Brooke OberstNursing has always been a good and prosperous career path, but recently nursing has grown leaps and bounds in popularity. Every year more and more students work towards and eventually go into a nursing career. What is it about nursing that makes that job so popular? Keep reading to find out why ...
Views: 1576(1 vote) - Reorganize Ecommerce Website Design and Support to Grow Sales in this Recession - by Submitted on Jan 07, 2013 from Devesh Kumar RaiMarket research shows that even in the time of recession online stores continue to draw profit. There are a few proven methods that you can implement to derive more revenue from your existing e-commerce website. It is always necessary to keep your online store offering something fresh and ...
Views: 624(1 vote) - Self Relocation Tips - Make Your Home Move Easily Manageable - by Submitted on Jul 24, 2012 from kundan singh boraRelocation is a tuff task and needs lots of time. There are many moving companies around us offer complete relocation solution but it is not possible for everyone to hire them. Many people compel to carryout their relocation by own due to financial position and several other issues. This article ...
Views: 906(1 vote) - Service Suicide: Six Reasons That Organizations Lose Customers - by Submitted on Jun 18, 2009 from Robert (Bob) LucasIn an economy in which organizations of all types and size are struggling to stay afloat, effective service is often a crucial factor in determining whether customers stay or go. The sad fact is that many owners and managers are so distracted with bottom line issues that they forget to focus ...
Views: 4558(2 votes) - Should Businesses buy a Projector or an LCD display? - by Submitted on Dec 14, 2008 from shweta sharmaWith the price of large (>32”) LCD displays decreasing rapidly and new functionalities being added to LCD displays, does it still make sense for businesses to buy a projector vs. an LCD display? Some of the variables to consider when evaluating this question are product quality, price, ...
Views: 1433(2 votes) - Simple and Comfortable Move by Kanpur Professionals - by Submitted on Jul 24, 2012 from kundan singh boraRelocation is not a fun chore which can be handled easily. This is a task which needs lots of efforts to make it easy and simple. This task can get complete perfectly by the help of moving companies. In moving industry there are many companies available that serves efficient services to their ...
Views: 802(1 vote) - Smooth and Comfortable Relocation Services in Delhi - by Submitted on May 29, 2012 from kundan singh boraRelocation is a troublesome task that makes people think again and again that how to come out of these stressful situation. People face many irritating circumstances when they need to get shift somewhere but with experts help it can be solved easily. There are many service providers working in ...
Views: 1124(1 vote) - Subscriber Acquisition, Retention, and Loyalty - by Submitted on Nov 26, 2012 from Shivam SrivastavaOne crucial element to the success of a deal or voucher website is the size and responsiveness of their viewers. For the most part, deal sites use daily e-mails to contact their viewers and let them know about their promotions. Companies also use social networking sites like Facebook or MySpace, ...
Views: 858(1 vote) - The shopping cart creators are making money! - by Submitted on Dec 09, 2011 from Thomas WagonWith changing trends the time has changed and the influence on the people is so much so that the change is loved by them as well as accepted open handedly, especially if it is reducing their time expense and are getting their purpose solved too. Like if I cite an example on the cricket world. ...
Views: 602(1 vote) - Tips for Better Customer Service: 3 Ways To Get Customers To Buy From You Again And Again - by Submitted on Sep 19, 2009 from Michael LeeWant to know some effective tips for better customer service? Read this article and you’ll find out how to treat your customers to make them buy from you again and again. Customer service plays a big role in the success of your business. If you don’t know how to treat your customers right, ...
Views: 2326(1 vote) - Tips For Dealing With Difficult Customers: 3 Amazing Ways To Satisfy Difficult Customers - by Submitted on May 03, 2009 from Michael LeeDifficult customers are the bane of every shopkeeper’s existence. Everyone knows the policy that “the customer is always right.” Unfortunately, the most difficult ones make it a point to rub this in your face. But there are tips for dealing with difficult customers you can follow to keep your ...
Views: 2633(2 votes) - Virtual Telephone for All Businesses - by Submitted on Dec 02, 2013 from Kevin JohnA telephone system is indispensable for any business but it becomes quite difficult for a small business to afford a telephone system. A virtual telephone is the ideal alternative in cases like this. It works like a traditional telephone but with few extra features and benefits. Firstly, a ...
Views: 601(1 vote) - What Customers Want - by Submitted on Dec 08, 2009 from Jan BolickThe results of a Business Class poll asking customers what they appreciate? A smile, good eye contact, good manners, a respectful greeting. a thank you, being called by name, quick service, going beyond expectations. All great things to give to our customers. As much as we wish for ...
Views: 1208(1 vote) - What Does Your Brand Mean To Your Customers? - by Submitted on Jan 06, 2013 from Andrea NovakowskiWhat do you think of when you picture fall in New England? For me, it’s kids walking to school in their jackets. Cooler nights and cold mornings. Leaves starting to turn. Yellow mums. The smell of apples. A new TV season. I bet you have your own clear mental images. Fall is a very strong ...
Views: 1414(1 vote) - What Really Killed Borders and Why We Love Nordstrom - by Submitted on Feb 08, 2011 from Rand GolletzA couple of years ago, I was standing in an unacceptably long line, waiting to pay for my purchase at a Borders. I counted ten people in front of me, six people behind me, one person working a register, and a manager who was fulfilling the role of disengaged observer. After paying for my ...
Views: 1211(1 vote) - What Types of Things Do You Need to Plan for When Going to College? - by Submitted on Dec 29, 2012 from Bolton DonnaWhen you decide to go to college, you are making a big step for your future. However, there are a lot of people that go to college and never make it through it. This happens because college is not as easy as most people expect it to be. College is going to take a lot of work. In order to ...
Views: 603(1 vote) - Your Agreements Show Your Integrity - by Submitted on Feb 28, 2008 from Dawn AngierExcept for disease and climatic disasters, I believe that over 90 percent of the world’s problems result from people not keeping their agreements. Think about it. From countries to corporations to families and friends, most every upset—little or large—can be traced back to someone not keeping up ...
Views: 1054(2 votes) - Yusuf - He's My Brother - by Submitted on Dec 09, 2010 from Keith ReadyJust recently I flew from Sydney to Melbourne for an early morning meeting followed by a series of additional meetings, all in the same office. It was one of those ' down and back in one day trips ', so fortunately I only needed to carry my brief case so I could go direct to the express check ...
Views: 920(1 vote) - “Never Ignore These 4 Common Split AC Repair Signs.”- A Knowledge Base! - by Submitted on Oct 04, 2019 from Ron SpencerIt is no secret that your split air conditioner will malfunction at some point. But, such issues never seem to take place at convenient times. Usually, they will happen on extreme weather days or when you push the old or faulty unit beyond its limits. However, if you learn to spot those common ...
Views: 349(1 vote) - Astonish Your Customers with These Customer Service Tips - by Submitted on Jul 09, 2009 from Catherine FranzCustomer service today is getting worse. Win customers over and you build your business for life. Proven by the leader in the industry -- Nordstrom's. Nordstrom's customer service keeps improving and they continue to drive others out of business because of it. Here are six ways you can thrill ...
Views: 1843(5 votes) - 11 Signs It’s Time to Fire a Client - by Submitted on Apr 26, 2016 from Susan FriesenWe have all had them. Especially when working in the service industry. There are some clients that you can’t charge enough to make it worth the stress, headaches, and frustration they create. I had heard someone say once, “sometimes the cost of a dollar is too high”. Indeed. When you ...
Views: 1270(3 votes) - 23 Ways to Keep Clients for Life - by Submitted on Oct 19, 2009 from G. King23 Ways to Keep Your Customers for Life Written by Arnold Sanow, MBA, CSP (Certified Speaking Pro). Arnold Sanow, is a nationally renowned business, communications and people skills expert and author who speaks professionally. He works with his clients to provide them with the tools, ...
Views: 3145(9 votes) - How to Tick People Off - by Submitted on Feb 11, 2011 from Peter GeorgeI was heading out of town for the day and wanted to have some extra cash in my pocket. So, when I left my office, I grabbed a check that a business associate had made out directly to me as a reimbursement. Since I was driving by the bank he uses, I figured I would quickly stop in and cash the ...
Views: 1067(9 votes) - Satisfaction Surveys Mask Customers' Reasons for Defecting - by Submitted on Feb 11, 2011 from Peter GeorgeI see it all the time -- companies using the terms "customer experience" and "customer satisfaction" as if they are synonymous. They are not! The former is based on emotion that is derived from a process. The latter is based on an outcome at a particular moment in time. Study after study has ...
Views: 1156(9 votes) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 9071(3 votes) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 9071(3 votes) - "The Unconscious Hello," or a Secret Technique for Gaining Instant Rapport! - by Submitted on Apr 06, 2010 from Connie BrannanToday's topic is unconscious communication. We all know about language. Words. TALKING. It's part of how we "get our message across" when we're communicating with someone. But it's a very, very small part. There is so much more going on, information being sent, received, exchanged between ...
Views: 8251(10 votes) - Santa and His Amazing Customer Relationship Management Program - by Submitted on Feb 11, 2011 from Peter GeorgeEach December you will find Santa getting ready for his big night. We hear so much about the long, arduous hours he puts in during the month, it would lead us to believe he relaxes the rest of the year. But Santa, being the world's greatest marketer, begins working on the upcoming year on ...
Views: 978(11 votes) - Are You Making This Potentially Fatal Career Mistake? - by Submitted on Feb 26, 2010 from Mardi Lo FasoDid you know that only about 20% of your client base—your "raving fans"—will proactively refer to you? Why not the other 80%? Well, it's not because they don't WANT to refer to you. It's because THEY'RE NOT THINKING ABOUT YOU! Don’t make the potentially fatal career mistake of thinking that ...
Views: 1053(2 votes) - Customer Service Management Solution for Improving Client Satisfaction - by Submitted on Apr 19, 2012 from Andy RobertIn today’s highly competitive era, unless a company has a highly content customer base, its future in any conceivable line of business is not at all bright. This is the reason ensuring exemplary customer satisfaction is always one of the prime concerns of every customer-centric organization. ...
Views: 970(2 votes) - Ecommerce Solutions that Empowers you to Generate Profits - by Submitted on May 20, 2010 from Andy AnandIt’s all about making your online business a true success but putting in profitable business ideas into action with the customized Ecommerce Solutions available for sharing, discussing and promoting new technologies and offerings in the field of web hosting and ecommerce is a must for all ...
Views: 1072(2 votes) - How to Be Successful in the Service Industry - by Submitted on Jan 12, 2012 from Camilo KawasWondering how to make your splash in the sea of service providers in the market today? It’s true what they say—it really is all about customer service. Here are some tips to keeping your customers happy and returning for more of the service you provide:Be friendly.Remember that when a customer ...
Views: 815(2 votes) - Leadership's Effect on Customer Service - by Submitted on Nov 10, 2009 from Mike McKinleyWhen I don’t get good customer service at a place, I blame leadership. Every time. Leadership determines core values. Leadership works with the rest of the group to determine standards. Leadership educates staff on how to maintain those standards, and leadership monitors to make sure everybody ...
Views: 2104(8 votes) - The Golden Rule Can Be Easily Tarnished - by Submitted on Feb 11, 2011 from Peter GeorgeI was giving a presentation about small business marketing recently, and it was very interactive. The audience members asked questions and gave opinions, which is the way I like it. At one point, when we were discussing customer service, one person talked about how she gives each of her ...
Views: 1029(6 votes) - The Top Ten Customer Service Principles - by Submitted on Feb 24, 2009 from Glen HamiltonWhat do these companies have in common, Southwest Airlines, Neiman Marcus, Marriot, Disney, and Enterprise Car Rental? They are all customer service pioneers. Each company has forged a new path through their commitment, dedication, and innovations, to become known as leaders in delivering ...
Views: 23419(2 votes) - Top Ten Things Your Customer Wants - by Submitted on Apr 07, 2011 from Karen Keller, Ph.D.Customer retention, relationship management, and how a business owner provides customer service is extremely important to the bottom line. Everyone knows it cost more money to find a new customer than to retain an existing one. So why not give it your all to satisfy your customer’s ...
Views: 1006(2 votes) - Wowing Your Customers in a Lackluster World - by Submitted on Jun 18, 2009 from Robert (Bob) LucasIf it seems to you that service providers have become more complacent recently and that the quality of service that they provide has dropped in many instances, you are probably right. In an era when fortunes have plummeted, people struggle to find or keep a job, families are stretched to the ...
Views: 2804(2 votes) - 10 Tips for Outstanding Customer Service - by Submitted on Mar 28, 2010 from Dick WoodenRemember the 80:20 rule? Outstanding customer service aims to go even better than that. You may not get everything perfectly right, but getting most of it right will be much, much better than the majority of your competition. Ten Tips for Outstanding Customer Service 1. Be Your ...
Views: 1591(14 votes) - Mediocre Attitudes And The Downfall of Greatness - by Submitted on Sep 23, 2009 from Kevin BurnsIt all started innocently enough as I was looking for casters. I had this idea for a piece of exercise equipment and decided to build a prototype but I needed casters - those swivel wheels that go under office chairs, carts, etc. I had to ask three sales clerks where to find them in the big box ...
Views: 3638(3 votes) - The End of Call Centers - by Submitted on Jan 17, 2011 from Young KimIf your customers have to contact your call center to ask for help in using your website, or to find information on your website, you have failed in providing good customer service. If your customers have to pick up the phone after visiting your website, that counts as an unnecessary transfer, ...
Views: 923(3 votes) - The Importance of the First 30 Seconds - by Submitted on Mar 03, 2010 from Frank O'TooleA question that is often asked on sales training courses is ‘how should I dress?’ I think this is a vitally important question. You see a prospect will subconsciously have a perception of you built up in their mind in the first 30 seconds to 1 minute of a sales call. The old saying you only ...
Views: 1762(9 votes) - The Power of Influence: How to Influence Others to Get Ahead. © White, 2009. - by Submitted on Dec 01, 2009 from Jo Anne WhiteYou Have What It Takes: Getting ahead in business is not just about technical or sales know-how or knowing the ins and outs of your company. It’s about people to people. No matter what business you’re in, you’re in the relationship business. Making a positive and a lasting impression on the ...
Views: 3002(3 votes)