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- Recalling a Sent Mail in Windows Live Mail - by Submitted on Apr 19, 2012 from James SanchezIt is possible to recall a sent mail through the Windows Live Mail. There are a few steps that need to be followed in order to recall a mail that has already been sent. Get to know about them in this article. Microsoft has launched various products that are available on the market to satisfy ...
Views: 25842 - The Top Ten Customer Service Principles - by Submitted on Feb 24, 2009 from Glen HamiltonWhat do these companies have in common, Southwest Airlines, Neiman Marcus, Marriot, Disney, and Enterprise Car Rental? They are all customer service pioneers. Each company has forged a new path through their commitment, dedication, and innovations, to become known as leaders in delivering ...
Views: 23419(2 votes) - Cover Letter For Airport Job Position - by Submitted on Apr 18, 2011 from Qing Lin PetrasA Cover Letter example for people who are seeking a job in airport. Dear Mr.Haynes: Thank you for taking your time reviewing this letter. I am writing to express my best interest to join Anderson Airport. I became aware that you are currently hiring a new Public Service Representative ...
Views: 18753 - Responding To Conflict With Customers - by Submitted on Aug 18, 2008 from Robert (Bob) LucasConflict should be viewed as neither positive nor negative. Instead, it is an opportunity to identify differences that may need to be addressed when dealing with your internal and external customers. It is not unusual for you to experience conflict when dealing with someone else. In fact it is ...
Views: 15297 - How to Find the Best Moving Companies in Toronto - by Submitted on Aug 10, 2017 from Jaclyn TengAre you considering relocating to another city or state within Canada? If you are based in Toronto, there should be no hassle in finding moving companies and choosing the best one among the many moving companies in the area. You may not be lucky enough to instantly find the best moving ...
Views: 13284(1 vote) - Customer Service Training – How to Handle Escalated Calls - by Submitted on Jul 14, 2009 from Kate TammemagiHandling an Escalated call is one of the most challenging situations in Customer Care and is one that most people wish they would never have to deal with. However, it is important both to the Company and to the Customer that the escalated call is handled well, and that the issue is resolved. ...
Views: 12730(2 votes) - Common Computer Network Problems and their solutions - by Submitted on Dec 11, 2012 from Bella MartinIn today’s world every organization uses Computer network to maintain a proper flow of data communication. The Computer network is the lifeline of an organization responsible for regulating data transmission throughout the complete hierarchical structure. These networks are used to share and ...
Views: 11972 - The 5 ways to make a difference in customer service - by Submitted on Sep 16, 2009 from Frank O'TooleI cannot count the amount of times I have been asked on customer service training courses by customer service agents, “how am I going to make a difference? I am just doing my job, management do not even notice”. The fact is that you do make a difference; you are the voice of the company you ...
Views: 9734(1 vote) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 9071(3 votes) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 9071(3 votes) - Going Places With The Help Of Moving Boxes - by Submitted on Sep 16, 2017 from Jaclyn TengNeed to go somewhere else but having a hard time packing all your things? Then moving boxes will definitely aid you in your stuffing dilemma. With the right boxes, you’ll absolutely arrive worry-free in the right place. Moving boxes, also known as packing boxes, are a special kind of ...
Views: 8783(1 vote) - "The Unconscious Hello," or a Secret Technique for Gaining Instant Rapport! - by Submitted on Apr 06, 2010 from Connie BrannanToday's topic is unconscious communication. We all know about language. Words. TALKING. It's part of how we "get our message across" when we're communicating with someone. But it's a very, very small part. There is so much more going on, information being sent, received, exchanged between ...
Views: 8251(10 votes) - How Dc Servo Motors Can Be Advantageous and Disadvantageous - by Submitted on Feb 13, 2012 from Harrie DadhwalServo motor is a device of small size with output shaft. It works on a code signal. The shaft is designed to be positioned to a particular angular position by sending a code signal. The motor will sustain the position until the coded signal exists on the input line. Servos have practical uses, ...
Views: 8035(1 vote) - How to Replace Norton Antivirus with McAfee - by Submitted on Dec 09, 2011 from Monica KoudstaalThe article describes the procedure of replacing Norton antivirus with McAfee antivirus. Both are leading security applications that offer protection against online threats including viruses, worms, spyware, and/or Trojans etc. Though it is entirely your choice whether to keep Norton or McAfee ...
Views: 7887 - The 5 Common Complaints in a Restaurant and How the Waiter Can Avoid Them - by Submitted on Dec 14, 2010 from Steven NicolleEvery Food and Beverage waiter relies on what a customer tips , not just on their hourly wage, in order to make a decent living. So with the consumer's eroding disposable income and more restaurants to choose from in history , it is imperative the waiter provides great service to get that person ...
Views: 7753 - Who Is An HSE Professional? - by Submitted on Aug 09, 2011 from Amy DyslexSnapshot Profile of an HSE Expert An HSE expert applies his knowledge and skills to create and promote a positive health and safety culture. This plays a key role in helping control occupational risk, often the culprit behind lack of productivity. HSE advisers offer services across a range ...
Views: 7683 - Definition: Customer Service - by Submitted on Jun 07, 2009 from Douglas PakCustomer service is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002), “Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the ...
Views: 7652(2 votes) - Importance of Packaging and Labeling in Pharmaceutical Industry - by Submitted on Feb 13, 2012 from Harrie DadhwalIt is hard to imagine pharmaceutical industry without the contribution of packaging and labeling services. The products manufactured to resolve health issues would be of no use if they are not packed and labeled appropriately. Above just packaging and labeling what matters the most is their ...
Views: 7552 - Telephone Skills – Top Telephone Tips for Professional Offices - by Submitted on Jul 30, 2009 from Kate TammemagiThe impression a telephone caller forms when they first contact your Professional Office can have a direct influence on your success. The busy secretary or receptionist can quickly adopt attitudes and habits on the telephone that are, to say the least, discouraging to your Clients. Here we offer ...
Views: 7344(3 votes) - Health Hazards of a Dirty Home - by Submitted on Mar 22, 2011 from Eddy WissemanNo matter how attractive your house is, it doesn’t fulfill is function as a home if it’s not clean. Homes are supposed to be safe, comfortable places for people to reside in. A home should serve as a refuge from harsh weather and harmful environmental factors. There are several parts of ...
Views: 7205 - Benefits of Production Planning - by Submitted on Mar 22, 2012 from Richard MorrissonProduction Planning is usually done for products and resources. With the help of planning any manufacturing company is benefitted from it. Planning also satisfies every need of the customer and also helps in maximizing profit. Production planning is a key to success of any kind of company ...
Views: 6977 - Building Customer Rapport - by Submitted on Mar 24, 2008 from Dianna BooherTo create a positive relationship with customers, you want them to feel comfortable with you. Here are some ways to quickly establish good rapport with your customer. Create a positive impression with body language. A smile and relaxed, open body position is an invitation to your customer to ...
Views: 6936 - Electric Motor VS Gas/Petrol Engine - by Submitted on Jan 13, 2012 from Harrie DadhwalYou may have heard about the rise in use of electric motors, but what do you really know about them and how they compare to gas or petrol engines? Based on the following information, is it worth switching your cars and other energy-reliant machines over to an electric motor? Technology Gas ...
Views: 6742 - What is a Good Customer Focussed Attitude in a Customer Service Person? - by Submitted on Sep 06, 2009 from Kate TammemagiWe often hear that it is important for any Customer Service person to have the RIGHT attitude. It is important that Customer Service agents do not have a BAD attitude to the Company, the Customer or, indeed, to their role. Identifying a bad attitude in someone is easy; we see it all the time. ...
Views: 6585 - Remailers And Remailing Services - Legitimate Or Hoax - by Submitted on Jan 17, 2012 from Marylynn BandemerThe first thing one must do before even considering using a remailer service, that is a service that remails your own letters & cards from their place, is to check out the web sites of such services. Most of them that you looked at appeared to be run by amateurs, whom are definitely not real ...
Views: 6217 - Piling - What You Need To Know? - by Submitted on Jan 17, 2008 from David PritchardPiling - Foundations It is a well known and accepted fact that for any building, house or concrete structure to be built well, it must have a very strong foundation and underground structural base that supports the building. This is what makes piling so important. What Is Piling? Piling is a ...
Views: 5695 - Top 10 Questions to Ask When Choosing a Commercial Cleaning Company - by Submitted on Jan 12, 2012 from Camilo KawasWhat hours are they willing to work? If you’re choosing a commercial cleaning company for your business, you need to be sure that the company will be available during the hours you prefer them to work. If you don’t mind having some cleaning going on during your regular business hours, then this ...
Views: 5593 - What to Do If You Have Mice in Your Home - by Submitted on Feb 25, 2012 from Mark MannWhen we talk about having mice in our homes, we usually speak generically. From the perspective of some whose home is infested with mice, the breed does not matter. It is possible that the infestation could come from different breeds of mice and interbreeding could happen so you could have ...
Views: 5453 - Customer Service – Top Telephone Tips and Techniques - by Submitted on Jul 30, 2009 from Kate TammemagiCustomer Service Excellence is what every organization, large or small, is aiming to achieve. We are now all highly aware that delivering an excellent experience to all of our customers will play a large part in keeping our Customers coming back. Every telephone call is an opportunity to win or ...
Views: 5448(7 votes) - 7 Must Know Points Regarding Used Generator - by Submitted on Jan 24, 2008 from Timothy RudonMany companies big and small purchase used generators instead of new ones. It is a cost-effective method of buying a high quality generator. Before any purchase is made it is important to know which kind of generator would be most suitable. Available today are many kinds of power generators ...
Views: 5430 - Facts about Call Centers - by Submitted on Mar 13, 2011 from Sonia RoodyA call center is a centralized office that provides support for a larger company by receiving or transmitting calls on the company’s behalf. Call centers serve as links or bridges between a company and its customers. Call centers are established to cater to customers who are experiencing ...
Views: 5130 - Winning Share of Heart with your Customers: Learn Six Ways. - by Submitted on Aug 10, 2009 from Karl DumasLove comes in many forms … loyalty, adoration, appreciation, passion, trust, and sacrifice. Why do some companies earn true love from their customers while others must settle for just being liked? How do you move from indifference to interest to likability to lasting love in a business ...
Views: 4821(2 votes) - Benefits of modern colocation - by Submitted on Nov 08, 2017 from Jaclyn TengA colocation is a hosting option that is fit for businesses of all sizes and shapes. For a small business, colocation allows getting access to all the features of a huge IT department without making any investment, while for medium and large sized businesses, it is the opportunity of boosting ...
Views: 4787(1 vote) - Manager's Corner - Are You Valuable Or Valued? - by Submitted on Aug 19, 2008 from Liz WeberWe've heard over and over "Add value for your customers!" But what does that mean? According to Webster's Dictionary, VALUE means "Monetary or material worth". Therefore, "Add value for your customers" must mean we have to add some thing (product, service, or other benefit) that adds tangible ...
Views: 4774 - Benefits of leasing a Ford Transit commercial van as an alternative to buying new - by Submitted on Mar 20, 2012 from Kiersten JefferyAs many companies know buying a commercial van can be very costly, so leasing a Ford Transit van may be a better idea. Leasing a van can be very beneficial when compared to buying as there are a lot of benefits for a company that uses both a small or large fleet. So if you are interested ...
Views: 4759 - Vileda vs. Swiffer - by Submitted on Nov 13, 2011 from Gabrielle JadineSwiffer is one of the biggest brands when it comes to getting your floor clean in a hurry. It certainly is faster than moping and easier than brooming, but what about the costs? In this article we compare vileda vs Swiffer and also share some ways to save money on your Swiffer using swiffer ...
Views: 4671 - Service Suicide: Six Reasons That Organizations Lose Customers - by Submitted on Jun 18, 2009 from Robert (Bob) LucasIn an economy in which organizations of all types and size are struggling to stay afloat, effective service is often a crucial factor in determining whether customers stay or go. The sad fact is that many owners and managers are so distracted with bottom line issues that they forget to focus ...
Views: 4558(2 votes) - How to Maintain a Good Relationship with Your Customers - by Submitted on Mar 04, 2011 from Matt HallaranCustomer relations is no easy task. You encounter all sorts of faces and personalities daily that it can be hard to manage your time as well as your services for them. However, despite what may seem tiring on your end, part of job comes with keeping your customer happy. Keeping a good ...
Views: 4458 - Book Review: Raving Fans - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
Views: 4393 - Laptop Repair: Common Software Problems - by Submitted on May 12, 2012 from Dustin PedroMany of the software related problems that users face are similar or identical to the ones that conventional desktop or PC users face. The solutions are therefore more or less similar and it may require the same kind of resolution. Some of the more frequently encountered software issues in ...
Views: 4322 - Examples Of Good Customer Service: How To Make Your Customers Buy From You Again And Again - by Submitted on Aug 28, 2009 from Michael LeeThe difference between an outstanding business and a so-so business lies in good customer service. The better you treat your clients, the more your business will continue to grow. But how do you actually pamper your customers to retain them? What are the examples of good customer service? To ...
Views: 4242(2 votes) - How to Transport Your Jet Ski - by Submitted on Dec 23, 2010 from Shaun FraterIf you own or have ever own a jet-ski you should know how hard it is to get it transported safely from one place to another. The best way of doing this is to ask a professional company with a strong reputation. If you want it transported by road, in order to safely transport such a heavy and ...
Views: 4180 - Different Types of Self Storage Units for Different Requirements - by Submitted on Mar 05, 2013 from anjali sWhether you want a place to store your furniture, or an extra space to keep important documents, you have the convenience of renting a self storage unit to stash all the old belongings that clutter your home. A self storage offers an excellent facility to the individuals to store all sorts of ...
Views: 4157 - Salesmanship-How to Handle Different Types of Customer’s Behaviors in your Business - by Submitted on Feb 25, 2013 from Joshua NyamacheDo you know how to win your customers through salesmanship? Do you have a problem in handling your customers? Many business marketers get things wrong. They don't know that the customer is always right and so they don't take time listening to what the customers are telling them. You have to ...
Views: 4148(1 vote) - Exceptional Customer Service - Dealing with Difficult People - by Submitted on Nov 24, 2008 from Joy HuberWhen delivering customer service with the “Wow Factor,” or that which really goes above & beyond exceeding the customer’s expectations many of us have learned it is important to follow the Golden Rule. The Golden Rule that says, “Treat others like you would like to be treated.” Today, to ...
Views: 4123 - Telephone Etiquette Tips For Professionals - by Submitted on Jan 22, 2008 from Randall OlsonEvery time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an existing or prospective customer calls your company, the way that you address him or her plays a major role in whether or not the outcome of the conversation will be ...
Views: 4107 - Call Center Soft Skills That Work - by Submitted on Mar 13, 2011 from jems hugThere are a set of best practices for every industry. It is not any different for call centers. In this sector, the call center agents have to work by certain unwritten rules. These guidelines are necessary for the call center outsourcing agents to keep a certain benchmark in the work that they ...
Views: 4105 - Types of Locksmith Services We Need for Locksmith Needs - by Submitted on May 22, 2012 from Ariel LinfordLocksmith is a service than offers you multiple range of services related to locks. A professional locksmith services offers you a range of locksmith services which includes making metal locks, installing them, repairing them, making keys for the locks, and opening them in cases of lockouts. ...
Views: 3952 - Carton Packaging - Types and their importance - by Submitted on Jan 13, 2012 from Harrie DadhwalCarton packaging plays a vital role in ensuring that articles reach its destination safely. When a contract is accepted by a packaging industry, it is their responsibility to develop packaging that will keep products safe and away from fragility. Now, how do they ensure it? Well, carton ...
Views: 3924 - Factors Affecting the Effectiveness of Business Communication - by Submitted on Nov 06, 2014 from Cecile PeterkinBusiness communication is what companies use to communicate with their employees, executives, as well as their consumers or the general public. For small startup businesses, this method is crucial as they have to relay to their customers some very specific messages in relation to the services ...
Views: 3867 - Challenges Associated With Migration of Telecom Billing System - by Submitted on Jul 23, 2012 from Lisa LyonLarge scale organizations and MNC’s providing communications services may require migration of their telecom billing system due to various factors. Some of the most common factors influencing such demands include mergers, acquisitions, legal requirements, system enhancements and technical ...
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