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I'm riveted by the biography of Napoleon Hill, theauthor of the classic book "Think and Grow Rich."
Not only did this man struggle for 20 years towrite the definitive guide to success, but heexperienced poverty, his life was threatened, hisbackers were murdered, he suffered from boutsof ... Views: 1970
Every good superhero has a superpower. You know, the thing that always helps them get out of a jam and save the day.
Leaders may not be superheroes, but we do sometimes find ourselves in a tough or challenging situation. However, unlike like our superhero friends, we don`t always remember to ... Views: 1968
Whenever you are in a leadership position always have a crystal clear picture about, what your vision and purpose as a leader is. As this allows you to have a track to run on, gives you a set of criterion against which you can measure every decision you make and allows you to keep moving toward ... Views: 1967
Let’s talk performance! This isn’t usually at the top of your to-do list. The proper planning, time and energy involved is stressful, for you and your staff. In this anxiety-ridden environment, it’s no wonder we make mistakes! The problem is that we don’t communicate performance successes and ... Views: 1965
There is a fabulous hot tub retail and service business in southwest Montana, pleasantly named Mountain Hot Tub. It was during one of our monthly team meetings that they officially declared their vision...they would be known as "The Hot Tub Capital of the World".
As soon as the vision was ... Views: 1963
Team building is an abstract concept for many people. I talk with a lot of leaders who have a general idea about what team building is and that it might help their workplace in some way but, when it comes to actually designing and implementing an ongoing program, they have trouble envisioning ... Views: 1963
Distractions are rapidly becoming enemy No. 1 in the workplace. In fact, 45 percent of employees work only 15 minutes or less without getting interrupted, and 53 percent waste at least one hour a day due to all types of distractions according to recent research by harmon.ie, a provider of social ... Views: 1962
The scene is familiar. Two or more amazing people who are dedicated to furthering the wonderful work our nonprofit conducts are actively in conflict. It starts with a perceived slight, follows with silent anger, gradually simmers into personal jabs and eventually escalates into outright ... Views: 1959
“I’m swamped right now”
“I’m way too busy to do that”
“I’ll need to call you back, I’m way behind right now”…
Does this sound like you?
If you’re like me, there is a HUGE tendency for sales managers to get bogged down in far too many administrative duties, conference calls, ... Views: 1959
Let’s all take a moment and imagine “one day.” “One day you’ll be able to make money doing something your really enjoy because you’ve got the structures, you’ve got the skills, you’ve got the systems, and you’ve got the complete confidence, so you’re more motivated to get out there and ... Views: 1957
The Law of Specificity States: “To the degree that you are not specific in your communication that is the level of guessing or mind-reading the receiver of your message needs to do.”
If people in your organization feel like they have to continually guess what is expected of them, or ... Views: 1955
Last month I talked to two people, whose companies had
radically different displays of Congruence--the element of Trust
that shows how well what you do reflects what you say.
(See the end of the column for a free download of the questions
from the Strategic Alignment Survey, which measures ... Views: 1955
We know what you're thinking... "Influence without positional authority" sounds like an oxymoron and if uttered in the organization, you believe you will have employees wondering about your sanity.
Everyone knows that the only way you will get things done in an organization is to use your ... Views: 1953
“Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover!” - Mark Twain
This week I had a pleasant introduction ... Views: 1952
When it comes to business priorities, survival and success, the importance of leadership training cannot be underestimated. The managers, supervisors and entire personnel are the major determining factors that directly impact the company’s productivity and success. This is one of the basic ... Views: 1952
‘United we stand, divided we fall’. Nothing explains the importance of a team better. A successful organization is backed by a team that has worked hard and relentlessly - and to drive a team towards success, it is important to have a competent leader at the helm.
Team building activities and ... Views: 1951
Richard Branson, the eccentric founder of Virgin Airlines and multiple other businesses is the epitome of "unconventional" businessman. He does things HIS way, he does things the way he feels are right...and with a billion or so in the bank, he's been more right than wrong.
How he lives and ... Views: 1950
1. Ensure you fully understand what coaching is.
Many managers make incorrect assumptions about coaching. It's important that a manager uses a clear and consistent coaching model, and understands the "why" - to enhance staff engagement and performance - as well as the "how" - using a ... Views: 1945
Maximizing the productivity of workforce talent is the greatest leadership challenge in today’s marketplace. Increased efficiency and productivity means increasing razor-thin profitability. The answer lies in connecting the communication dots by tying workforce productivity to the company’s ... Views: 1944
A basic element in leadership is trust. To trust means that you have confidence and faith in whomever or whatever you are trusting. Trust is in fact, essential for almost every facet of our lives.
When people talk about trust, they talk mainly in terms of gaining, earning, or reclaiming ... Views: 1944
“If a man with money meets a man with experience, the man with experience will gain some money and the man with money will gain some experience”
This quote is among my favorites. It attests strongly to the value experience can bring to our life and career. Experience has no substitute. Yet, ... Views: 1941
“Make no mistake; your team will determine your future success. A leader is only as good as the team he or she assembles; trains; cares for and leads.” - Chris Ruisi “The Coach”
Apply These Five Simple Steps to Boost Your Team's Performance
Throughout the majority of my corporate career, ... Views: 1940
Are you a master of doing it all, juggling priorities, constant meetings and email overload?
When I ask leaders what change they could make to become more effective, one of the most common responses is that they need to delegate more. They recognize the need to delegate most of what comes ... Views: 1939
Leader, manager, foreman, boss…. These titles (and others) describe people who are responsible for getting a job done by directing others. The key point to remember is more than one worker must be involved in the effort for the project to be completed correctly. Therefore, the leader must ... Views: 1939
What Happened to the Baby-Boomers?
I remember graduating from High School in 1968 and like every class graduating, we felt like we were going to change the world. Well, we did change the world, but is the world a better place? You have to answer that question. Personally, I don’t think so. ... Views: 1939
Words, and how you emphasize them, are a powerful tool for establishing expectations, because what you emphasize will ultimately become the focus of your team.
But you cannot be effective by emphasizing everything.
If everything is important, then nothing is… and your job as leader is to ... Views: 1935
We all know that whether it is in our business or in our personal lives, there are often consequences (intended and unintended) for our actions. Admittedly, sometimes we get lucky and the potential consequences never happen, but, more often, they do catch up with us. Your willingness to accept ... Views: 1930
She is a jellyfish or a stingray. Women face double standards on just about everything including about how tough she is. If a woman is diplomatic, she is regarded as “too soft” - more direct and she’s saddled with the label of “too harsh”.
Had Secretary of State Hillary Clinton been a man ... Views: 1930
The sales manager is the sales rep’s direct line of communication between himself and his performance. If this line is cut, if the sales manager is somewhat incompetent or won’t do his job properly, then the company has a problem. One of the most important factors that could influence a sales ... Views: 1926
For years I’ve studied management and leadership theories. Everyone says basically the same thing. Managers manage and leaders lead. Everyone wants to do the same thing— lead and not manage.
In thinking about this conundrum while talking with an executive client, it occurred to me ... Views: 1926
Business Etiquette - How to Fix The 7 Rules That Are Commonly Broken
Business Etiquette is defined as "The customary code of polite behavior in society or among members of a particular profession or group." When many people think of etiquette, they think "prim and proper." However, in ... Views: 1923
There are several basic areas of study that, as we study them, we can become more effective coaches and leaders. This long list includes both human behavior and learning. The psychological concept I want to talk about today comes from the intersection of these two fields of study.
Don’t ... Views: 1923
W. Edwards Deming, of Total Quality fame, used to say that leaders had 80% of the power and responsibility in an organization. He’s right, and ethics is no exception. It’s become common practice for leaders to throw away their power in ethical situations and claim “it’s ... Views: 1914
THE DISTANCE IS NOTHING; IT IS ONLY THE FIRST STEP THAT IS DIFFICULT
“Take the first step in faith. You don’t have to see the whole staircase, just take the first step.” Dr. Martin Luther King
... Views: 1913
There are no limits to the expectations of people from their leader. The leaders are always expected to be better than the rest and make fair and effective decisions every single time. Most of the times, the leaders manage to fulfill these expectations, but in the few times that they don’t, they ... Views: 1913
We’ve all sat through God-awful boring sales meetings right?
Not exactly a good time, as I’m sure you’d agree…
Has the thought ever occurred to you that your sales reps might feel like this almost every time you call a sales meeting?
“Positively absurd” you say!
Well, if you are one of the ... Views: 1912
Have you ever been in a situation where you saw a leader take a specific action, yet you had no idea "why" or "how" the leader decided to take that specific action? Well, I have too! That's why I decided to study various leaders that I have worked with over 22 years and before long, I started to ... Views: 1911
When a group is created, the members must build trust among themselves. A facilitator can move this process along through a variety of team building exercises. The intention of the "games" is to get the new group members to loosen up, get to know each other and begin to create trusting ... Views: 1910
Get to know your lower management team. You never know when you will need them! Let me give you an example.
About 10 years ago, I was working as a sales manager for a company that employed about 150 people in most states of Australia. We had a contract with a major teleco for supplying mobile ... Views: 1909
Mein Kampf: The Infamous Biographical Book
Meaning of Mein Kampf
Mein Kampf means ‘my struggle’ in the German tongue and it was authored by the infamous leader of the Third German Reich, Adolf Hitler (1889-1945).
Significance of Creation
Rumored to be one of the most mysterious men in ... Views: 1906
"People often say that motivation doesn't last. Well, neither does bathing - that's why we recommend it daily."
~ Zig Ziglar
For the CEO, it is always a challenge to motivate his employees and also keep them motivated. Motivated employees are at the forefront to take up new challenges, adapt ... Views: 1903
I was reading a brief article written in the early 1900’s by Elisabeth Leseur as part of my daily meditative materials. In the article she provided the following list of qualities attributed to those special holy people who serve as examples for all of us to emulate. As I read the article, it ... Views: 1903
Have you ever been diagnosed by someone as untrustworthy? Perhaps, they doubted you or your motives? Maybe they questioned something you did or said. These are not the people who have valid reasons for not trusting you but those who have simply misunderstood you. You don’t mean them any harm ... Views: 1900
Everybody comes out of a team building workshop feeling renewed and with a deeper sense of camaraderie. The immediate splash back is that co-workers tend to be more helpful and tolerant of each other a few days after the activity. But unless the team building activities lead to some type of ... Views: 1898
A customer breaks his word, chews out someone on your staff or keeps calling you in the middle of the night. What do you do? Do you shrug it off, remembering the customer is always right? When looking at sticky situations with clients, we sometimes decide to put our heads in the sand. Maybe ... Views: 1898
Anyone out there got the guts to do it? I mean, is anyone "brave" enough to create and lead a team of like-minded people towards the kind of exceptional business success that one only sees, if one is lucky, once in a career?
I've spent the last couple of weeks talking to and working with ... Views: 1897
HOW CONFIDENCE IN HIRING PRACTICES IMPACTS EARLY TURNOVER
William E. Miller
Hiring and developing new people are the first steps in building a winning organization and avoiding expensive employee turnover. To develop new people, especially during their initial training, managers must have ... Views: 1897
According to the National Center for Learning Disabilities, approximately 15 million people have learning disabilities in the United States. Specific Learning Disabilities has been defined as disorders that affect the ability to understand or use spoken or written language, do mathematical ... Views: 1896
It isn't often that I write a tribute to someone who has died, but I found that I was affected by the sad death of Steve Jobs. Death sometimes has that impact on me, particularly if it was someone I saw as brilliant. Michael Jackson was the last occasion where this happened.
But it is ... Views: 1893
Volunteering is an extreme benevolent movement. There are so numerous ways to allow back to your neighborhood and make a contrast within the world. Why don’t you arrange a day where you and your group can get included and make a positive result. Every neighborhood has non-profit ... Views: 1893