1. Ensure you fully understand what coaching is.
Many managers make incorrect assumptions about coaching. It's important that a manager uses a clear and consistent coaching model, and understands the "why" - to enhance staff engagement and performance - as well as the "how" - using a ... Views: 1925
3 Don’ts of 360 Feedback
360 feedback can be an excellent instrument in the hands of trained experts, but 360 feedback essentially is a tool. It’s much like a hammer – a hammer can be used constructively, to build things, but in inexperienced hands it can also be destructive, or even ... Views: 1442
I am always fascinated by examples of teamwork and leadership from which we can all learn. As such, during a (reluctant, at first) viewing of Michael Jackson’s This Is It movie I was rather intrigued by the way he went about working on what was intended to be his last concert tour. His funeral ... Views: 1260
The last year has been like a tsunami for the global economy. Who would have thought ten years ago that GM would be facing bankruptcy, or IBM would stop making PCs? Without question, today's global economy and rapid pace of change are creating many challenges that organizations must rise to. ... Views: 1251
5 Areas of Leadership
One day after the terrible bridge collapse in Minneapolis in the summer of 2007 I found myself traveling in a cab across a bridge in Seattle . While on the bridge, I noticed an adjoining LRT (Light Rapid Transit) bridge under construction. The cab driver mentioned that ... Views: 1797
5 Steps to Your Leadership Renewal
"Under New Management" says the sign. What comes to mind when you see that? You will see it in retail operations, dining establishments, and residential apartments. Let's face it, the implied message is that it is "New and Improved Management" that will ... Views: 1028
In this time of economic challenges, one would assume that the future would not be too bright for a 47-year-old unemployed church worker, living alone with her cat in a small village of 5000 in Scotland.
By now, many around the world know the name 'Susan Boyle'. When Susan strolled onto the ... Views: 1161