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4 Tips
Beyond customer service, which all successful business leaders measure, this top producer measures customer delight. You can too, with these 4 tips.
Many successful financial advisors measure customer service, with traditional measures such as process time, customer satisfaction, or ... Views: 4998
4 Tips
Beyond customer service, which all successful business leaders measure, this top producer measures customer delight. You can too, with these 4 tips.
Many successful financial advisors measure customer service, with traditional measures such as process time, customer satisfaction, or ... Views: 4998
This week's episode: Finding Your Niche as a Radio Show Host-101-Part 2
-Paying Music Royalty Fees
-What are Radio Show Streaming Fees?-Live 365 Fees Review
-What are Podcasting Rates?
-How to Get Guests for Your Radio Show? with examples
-Why You Need to Do PR Releases
Next week we will ... Views: 4966
Want to sell a meditation CD? Here's what you need to know:
First record it. This is the piece that trips people up the first. Recording it on a professional mic is best. You MUST lay down some background music to fill the empty spaces. If you don't have access to a sound studio,Have someone ... Views: 4963
Recently, I had the misfortune of dealing with a colleague who liked to intimidate through email. I suspect some of you might have had similar experiences. The entire process made me think about what is the best way to deal with bully emails. We want to “say it just right.” But, what is ... Views: 4929
I am often asked, "What do you say when a potential seller asks…?" I always have an answer for every objection, but only because I keep the objective of the conversation IN MIND at all times. Here is a list of common seller objections and a quick follow-up statement for the listing ... Views: 4896
If you teach what you know in some way (as a speaker, author, coach, trainer, or consultant), you'll soon discover that no one buys training, consulting or coaching. They buy a solution to their problems. So, rather than trying to sell your service (a group coaching package, for example), sell a ... Views: 4895
What do you think of when someone says "referral marketing letters", in terms of marketing advice? Wish to bet $50 that you believe I'm talking about getting letters of testimonials from your past clients?
That's a powerful Realtor marketing method too. But, I'm talking about getting yourself ... Views: 4837
In challenging economic times, or any time you want to grow a company, ‘proactive business development’ has to be a mantra and a way of living. Most companies think that this just means their marketing, cold calls or a specific promotion. Some think it is just responding better to inbound ... Views: 4725
Understanding the market is important for creating all kinds of business plans. The information that you get through market research is the basis of all your critical strategies. Most firms underestimate the power of a well-conducted research. Nobody ignores it, but then nobody takes it ... Views: 4632
Coming from the perspective of positive psychology, I am admittedly biased towards the inherent power of emotion. Emotions are among the top reasons for failed attempts to improve corporate productivity and culture.
Fear: Fear and anxiety paralyze change initiatives.
Anger: Culture ... Views: 4577
Frameworks are used to understand organizations, and to find the best way to operate the organization, its structure, and resolve various issues that arise. The five organizational frames are the rational frame, the human frame, the systems frame, the political frame, and the cultural frame. It ... Views: 4577
Most people don't have perfect credit, and if your credit is downright bad, you might be worried that you'll never be able to get credit for your business because of your low credit score.
The good news is that bad personal credit doesn't have to keep you from getting an unsecured business ... Views: 4567
Be a New Media Radio Show Host 04-15-2010 - Top 10 Ways to Monetize New Media: I always start the show by attempting to install some new DNA into New Media Radio Show Hosts by going over what they constantly need to do and keep their eyes on to be successful and I will do it until the cows show ... Views: 4547
It’s time to tell yourself the truth.
Is your unhappiness in the workplace due to others or you?
The good news is, if the reason behind your unhappiness is self-based, you can do something about it.
There are only three things to ask yourself in order to find career happiness. Let me ... Views: 4546
How often do you hear ‘thank you for calling’ when you make a call to a company? Almost all the time is my experience, you too? How often does it sound sincere? Much less time, don’t you think?
What should it be? It should be a very sincere ‘thank you for calling,’ and you should mean it. ... Views: 4534
My sons, Eric and Josh, graduated from middle school last week. I had a conversation with them about moving onto high school. I expected to hear "I'm looking forward to high school," "I'm nervous" and "I hope there isn't that much more homework" but, after all of the complaints I heard this ... Views: 4521
As a coach and speaker, you rely heavily on a healthy voice for your business. In addition, if you give teleclasses, workshops, do speaking engagements, voice maintenance needs a higher priority in your self-care program.
During flu, cold, or allergy seasons, vocal cords become highly ... Views: 4491
The recruitment industry is an incredibly tough and competitive sector, not only are there so many agencies competing against each other, consultants are also up against employers who do not use agencies, instead advertising directly. To succeed in recruitment consultants will need to excel in ... Views: 4468
“You can’t always get what you want . . . . . . but you get what you need.” - The Rolling Stones
2009
Mission Statement, Objective, Action Plan, Timelines
The Art of Accountability
Manifesting Dreams into Reality
By Jo Anne Bishop, PhD, MPA
Definitions:
Mission statement – an ... Views: 4441
In the last couple years, you’ve been hearing this word more often. Storyboard your sales presentation. Storyboard your video. Storyboard your whiteboard. Storyboard your sales pitch. Hey, everyone is talking about it… What’s the story?
First, let’s clear up the ‘name’ confusion.
Some ... Views: 4396
The single most accurate indicator of a young lawyer's success, I objectively observed in south Florida as an humble court reporter, was this attitude: that he freely and enthusiastically wished riches on everyone, success to everybody around him. This puzzled me at first, so I paid ... Views: 4373
Sometimes clients focus on a goal... and if it is too early, their subconscious may not be ready for it. Although they set a conscious goal the subconscious won't allow it into their life. As much as they desire it consciously, there is part of them still resisting and pushing the results away ... Views: 4361
Tips to Enhance Your Self Love – a very important topic for everybody!
As a seasoned coach and energy psychologist I go much deeper in my suggestions to support self love than most people would. The work I do supports people to clear out their inner demons and subconscious self-sabotage that ... Views: 4360
Every year people keen about strengthening their communities follow careers in protection and law enforcement. Quite a few are confused in regards to the selection among growing to be a security officer or a law enforcement officer. Even though security officers and cops may work comparable ... Views: 4358
All too often we are far more enthusiastic about talking than we are listening. Yet it is so vital if we are to communicate effectively. Most break downs in relationships are caused because people talk at each other without really making contact. Unless someone hears what has been said ... Views: 4349
From CEO’s to entrepreneurs and entertainers to parents all over the globe, we are constantly in search of ways to boost productivity. To put it simply, we want to get more done each day. For some this goal is rooted in the desire for greater abundance while for others productivity is the ... Views: 4330
Interest and credibility are the keys to successful cold calling and outgoing phone selling.
With cold calling, you have to develop interest within the first 7 seconds. When the prospect first answers, this is not the time to tell who you are or where you're from. You may think this ... Views: 4293
There are so many options these days when you look for professional help as a business owner. There are traditional consultants, advisors, mentors and, of course, coaches. There are executive coaches, business coaches, career coaches, personal coaches, goal coaches … where does someone go to ... Views: 4289
It may surprise you to know that not everyone is as enthusiastic about Balance Sheet Analysis as I am... And yet, a few minutes a month spent looking at your Balance Sheet could make a difference between success and failure for your business!
Those "secrets" alluded to in the article title ... Views: 4284
Be a New Media Radio Show Host 04-22-2010 - Interview with Warwick John Fahy-Author of the "One Minute Presenter" Executive Speech Coach, Workshop Trainer-Facilitator and MC.
Warwick is is an expert in the art and practice of executive public speaking-he has demonstrated that on the show ... Views: 4255
So many people who get into coaching say they connected with the value and contribution of being a coach right down in their bones. They hear about what coaching offers to clients and about the rewards it can give back to them and they just know it’s the right career. This is true for personal ... Views: 4225
6 Ways To Make Your Content More Share-Friendly
It is certainly a great feeling to see your content
being shared among social networks and being
talked about.
And if this is what you want for business then it is
in your best interest to make it easier for your
content to be shared. ... Views: 4222
Partnerships are typically formed due to a joint business idea or the need for financial aid with business start-up expense. Either way, only about 40 percent of partnerships work out and partnership dissolution is like a divorce--it’s really ugly.
You can only think and speak for yourself, you ... Views: 4215
There is a big difference between loving your work, and doing lots of fun things during working time. It’s very easy to get drawn into all number of activities that don’t really contribute to you doing what you love for a living. That might be ‘interesting’ projects that you get invited to ... Views: 4213
Most companies have some form of strategic blueprint, strategic development, goal setting and business planning. In fact, when was the last time a major corporation didn't go through their annual budgeting process or a start-up business didn't submit a business plan to the bank? These are all ... Views: 4210
While your ultimate goal may be to create a six-figure coaching business, what if you’re new to coaching and haven’t had your first client yet? How does a new coach get from ground zero to building a successful and lucrative business?
I compare getting your first client to what many college ... Views: 4202
There are a lot of self-help books out there in the marketplace today because people are looking for the secret to success in life. Many times people will define their success in life by how much money they are able to attain or the possessions they are able to acquire. The truth is, success in ... Views: 4197
One reason many people go into business for themselves is that they have a strong independent streak and want to do things their way (or, is that just me?). However, that drive for independence can also be a detriment. One of the downfalls of being a solo entrepreneur can be not having other ... Views: 4175
Fuller brushes and encyclopedias are some of the "iconic" items
that we all think of when the topic turns to door-to-door sales (i.e. face-to-face). And when we think of face-to-face salesmanship be it door-to-door, on a showroom floor or in an office.
Whether the product is a vacuum cleaner, ... Views: 4136
When I left corporate America several years ago to strike out on my own I was so happy to leave behind corporate greed and lack of loyalty.
I’d come of age as a professional in the 1990’s—the era of rightsizing, downsizing and reengineering. And I’d personally handled the layoff or ... Views: 4130
What is a Hot Button? A "Hot Button" is something that triggers an emotion in someone that causes that person to take action. From a sales perspective, it's a cue that causes a person to buy something you're selling. A hot button could also be described as an emotional pull. The bottom line is, ... Views: 4125
A vision is a company thought process that not only defines the company’s goals it brings to life the mission and desired success of each individual. A vision is a powerful creation that pulls people forward and brings energy to the mundane. A vision is always asking what’s next, what ... Views: 4090
Why is it important to get into action?-because just doing visualization and positive affirmation isn’t going to attract what we want. It is just hoping that some day it will happen-there is no some day in our calendars! People like to pretend that they don’t have to do anything to attract what ... Views: 4083
Before I get started, let me say that you don't have to be a world-renowned expert before attracting people to work with you in a deep, lasting and meaningful way. If you feel inspired to offer a six-month or year-long mastermind, mentorship or group coaching program, consider doing it.
And ... Views: 4082
On December 7, 1914, Ernest Shackleton and a crew of 28 men aboard the ship ENDURANCE entered the pack ice off the continent of Antarctica. Their goal? To be the first party to trek across the continent on foot.
It was a goal they would never achieve.
Now, nearly a century later, the tale ... Views: 4036
Typically, no one is trained to be a supervisor. We all have to learn how to manage people on the fly, after we are promoted into a management position. It is helpful, when learning to be a good supervisor, to keep in mind the things that past supervisors have done that you liked and those that ... Views: 4023
Every person in an office struggles with focus and fighting off distraction. For a business owner or entrepreneur, the challenge of finding and holding focus is critical each and every day. While the cost to a company might be significant if staff are surfing social media all day, the cost to a ... Views: 4020
Caveats about Integrity:
This article begins with your call. It assumes you have done your homework choosing whom to call. Briefly re that: Integrity on both sides is a good thing. There is a world of dishonest psychics, and a pool of dishonest 'clients.' May they eat each other. Something ... Views: 4010
Most people conjure up socializing when they here the term relationship selling. In business relationships are all about helping each other survive and prosper in their jobs. Socializing should be a byproduct of good relationship selling.
If I’m a C-Level executive decision maker, a ... Views: 4003
How does your attitude affect your business?
President Obama frequently reminds us that we are facing the worst recession since the Great Depression. That might be so. But it is our collective attitudes that got us here.
Paradoxically, people now have more information, are better ... Views: 3988