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On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Articles from Dianna Booher | Selfgrowth.com
- Creating Executive Presence: Thinking on Your Feet - by Submitted on Dec 10, 2010 from Dianna BooherWhether presenting your budget to the executive team or presenting information in a classroom, listeners have come to expect time for Q&A. It is their chance to get you to “meet the press,” so to speak—particularly on controversial points. But in addition to meeting others’ expectations, Q&A ...
Views: 1451 - Ten Topics You Should Never Put In An Email - by Submitted on Jul 09, 2008 from Dianna BooherAsk any ten people if they know of someone who has been terminated or an organization that has been hauled into court over an email, and at least one can cite person and case. The story usually has an unhappy ending. Here are the no-no’s: Negative Comments About Upper Management Even if ...
Views: 1320 - The Need For Feedback - by Submitted on Apr 28, 2008 from Dianna BooherFor busy professionals constantly balancing schedules, deadlines, and priorities while dealing with a vast variety of personalities, there is an often-neglected resource that can make the difference between success and failure and interacting with relative strangers or trusted partners. The ...
Views: 1212 - Building Customer Rapport - by Submitted on Mar 24, 2008 from Dianna BooherTo create a positive relationship with customers, you want them to feel comfortable with you. Here are some ways to quickly establish good rapport with your customer. Create a positive impression with body language. A smile and relaxed, open body position is an invitation to your customer to ...
Views: 6902 - Are Bureaucratic Buzzwords Muddying Your Message? - by Submitted on Mar 14, 2008 from Dianna BooherIf a phrase starts to roll off your tongue, shut your mouth; consider it a cliché. It's probably a phrase so overused that the meaning has long since been lost. Instead, aim for originality and specificity. Stringing jargon and business clichés together in paragraph after paragraph from ...
Views: 2522 - 7 Secrets To Psych Yourself Out Of Pre-Presentation Jitters - by Submitted on Feb 29, 2008 from Dianna BooherStage fright often begins long before a performer takes the stage. For most of us, the condition sets in the moment we accept an invitation to make a presentation. And generally, the longer we have to anticipate the event, the more prolonged and severe the symptoms. The typical person is ...
Views: 4288 - Face-Saving At The Expense Of Problem-Solving - by Submitted on Feb 14, 2008 from Dianna BooherDelayed on a recent trip and sitting in an airline club for a few hours, I overheard this conversation between three thirty-something travelers. Amy, Jeanne, and Bill all arrived together, piled their luggage in the chairs across from me, and began to unpack their laptops. Bill offers to buy ...
Views: 1527 - To Whom It May Concern - by Submitted on May 11, 2007 from Dianna BooherYou have done the necessary research, formulated a sensible proposal, and even rewritten the final draft for your presentation at tomorrow’s staff meeting. The only factor you failed to consider is one of the most important components of the communication process: knowing “to whom it may ...
Views: 1493 - From Paralysis to Peak Performance - by Submitted on May 11, 2007 from Dianna BooherTransform fear from a formidable foe into a powerful force that can propel you to excellence. After you’ve been asked to make a presentation at work, you do the necessary thinking, researching, outlining, and rehearsing until you feel sufficiently prepared. But when you get up before the ...
Views: 1382 - Top Ten Tips for E-Writing - by Submitted on May 11, 2007 from Dianna BooherOne manager told me, “We don’t write much anymore. We do most of our business by email. We put our marketing information, policies, and procedures on the Intranet.” I asked him, “But what do people read on the web and in their email?” Words! More, not fewer, people write. And more people ...
Views: 1299 - Powerbrokers as Communicators - by Submitted on May 11, 2007 from Dianna BooherAs an industrial psychologist with a large organization, one of Ed’s primary goals is to strengthen the management and leadership skills of the executive team. So a large part of his workday involves following these senior executives as they go about their business and providing feedback to ...
Views: 1068 - Do’s and Don’ts for Socializing with the Boss and Clients - by Submitted on Apr 27, 2007 from Dianna BooherAllie’s bubbly personality gave her an edge as regional manager of Men’s Sportswear for a prestigious department store chain. As her departments became top revenue producers for the nation, her paychecks grew—as did her popularity. Soon, it was longer and longer lunches when she met with the ...
Views: 2525