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- Importance of Customer Life Cycle Management - by Submitted on Aug 21, 2012 from aggie timberIt is the customer who drives your business. Customer service management is the most important thing. Now, the term customer service management has been changed to customer relationship management because companies don’t just look at customers as if they get them money but as people who drive ...
Views: 3711 - What Are Post Press Activities? - by Submitted on Dec 06, 2011 from John k. TaylorEvery product need finishing before it is finally completed and is delivered, even if it is printing. In fact, printing remains incomplete until it is properly ‘finished’. Printing has been broadly classified into pre press, press and post press. Post press involves the activities that determine ...
Views: 3667 - Mediocre Attitudes And The Downfall of Greatness - by Submitted on Sep 23, 2009 from Kevin BurnsIt all started innocently enough as I was looking for casters. I had this idea for a piece of exercise equipment and decided to build a prototype but I needed casters - those swivel wheels that go under office chairs, carts, etc. I had to ask three sales clerks where to find them in the big box ...
Views: 3638(3 votes) - A Guide to Choosing the Best Local Movers - by Submitted on Oct 12, 2017 from Jaclyn TengWhen you need to move in Toronto, hiring a reliable mover will make the process smoother. These are professionals who know the best way to help you move from one place to another. Everyone knows that moving can be difficult even if you just move to a neighboring apartment. However, with so ...
Views: 3633(1 vote) - Devices Used in Call Centers - by Submitted on Mar 13, 2011 from Sonia RoodyCall center agents wouldn’t be effective without their tools. Some agents are only as good as the tools at their disposal, since these devices help them simultaneously accomplish a number of tasks. Multitasking is one skill that all call center agents must possess. Performing several functions ...
Views: 3621(1 vote) - A few facts to know about virtual personal assistants - by Submitted on Feb 05, 2013 from Thomas HallWhat is a Virtual Assistant? Many of you might have heard about the term virtual assistant but, don't have any idea about their role and responsibilities. If you are looking forward to hire a virtual personal assistant, you may need to know about several facts about them. These facts will help ...
Views: 3598 - Major Benefits from Professional Packers and Movers - by Submitted on Aug 03, 2012 from Magan SinghAre you shifting to new home and worried about safety of your valuable goods? Most obliviously you will need services of professional packers and movers. They are the commercial organizations offer their wide range of packing and goods’ transportation services in different fields also at the ...
Views: 3577(1 vote) - Benefits of Thermoformed and Vacuum Formed Plastic Goods - by Submitted on Sep 13, 2012 from stemcell mxEver since the “plastic revolution” experienced several decades ago, various techniques of molding plastic have come and gone. However, the method of thermoforming plastic is one of the most widespread procedures existing today. Its many benefits have maintained its integrity as well as ...
Views: 3575 - Interesting Facts about Self Storage Units- Make Best Use of Them! - by Submitted on Mar 26, 2013 from anjali sThe land seems to be shrinking the way population and the items used by this population are constantly on the increase. After all, utilities need as much space as human beings do. This being settled, it would not be really difficult to imagine the solution storage units are providing. Personal ...
Views: 3553 - How to Install Unfaced Insulation? - by Submitted on Sep 11, 2011 from BAKUL SIKRIInstalling insulation is not a complex task to complete. However, the significant component of a building and its appropriate installation will generate a comfortable space and can lead to declined costs of energy. Its major function is to give thermal comfort for its occupants. Building design, ...
Views: 3476 - Medical Case History and Summary - an Important Process in Medical Record Review - by Submitted on Apr 17, 2013 from Steve RyderMedical case history and summary is one of the most useful services to avail of from a service provider. A medical case summary highlights vital data that lies deep down in the patient’s records There was this young lawyer with a rather tough trial coming up, tussling with the many medical ...
Views: 3464 - A Day in the Life of a Call Center Agent - by Submitted on Mar 13, 2011 from Sonia RoodyCall center agents undergo rigorous training before they are permitted to handle calls. These training programs are even divided into different phases, to help agents achieve expertise in all aspects of customer handling. Talking to customers may seem simple, but this can become strained or ...
Views: 3456(1 vote) - *** Customer Service: Lessons Learned - by Submitted on Apr 14, 2009 from Mike McKinleyFor years I’ve been telling people how they can attend a mini-seminar every day. How? By watching what happens when they try to spend their money at other businesses. How many of you have felt like the enemy when you entered a place of business? Perhaps you walked in and the employees were ...
Views: 3357 - Runtime Error 429 – How to Fix It? - by Submitted on May 10, 2011 from Monica KoudstaalHave you ever faced ‘Run-time error 429 – ActiveX component can’t create object’ while running any application? One of the common problems, the error occurs when one tries to run Microsoft Visual Basic application to create macros or similar objects in MS-Office applications such as Microsoft ...
Views: 3323 - A short article about how to save money within the workplace - by Submitted on Feb 07, 2012 from Julianne NickThere are various ways to make office cut-backs within the business, to make it run more economically. All that are easy to maintain and impose. Encouraging recycling within the company is always a welcomed idea. From reducing paper wastage in the office to buying recycled office ...
Views: 3288 - 5 Steps to Ensure Successful Outbound Calls - by Submitted on Mar 11, 2011 from Matt HallaranCold calls were named appropriately because of the nature of introduction. But the call itself doesn’t have to be so cold when you take the right steps to execute it. Outbound lead generation is an art that companies have attempted to perfect. And through the many years of experience, we at ...
Views: 3237 - Microsoft Outlook Error 0X80070005 - by Submitted on Jun 28, 2017 from Mir AriifMicrosoft Outlook is a well-known email application worldwide. Same also has most useful features which make it very user-friendly. If the user has access to Microsoft SharePoint online list which was previously configured to sync data to connect Outlook features. But what happened when the user ...
Views: 3218 - How to Operate a Call Center – Get More Information - by Submitted on Oct 02, 2009 from mark dividThe call center business is a growing multi-billion dollar endeavour worldwide. The term call center almost brings with it images of outsourcing and foreigners manning lots of telephones. While this is not necessarily wrong, it isn't the full story of what a call center is. They are about much ...
Views: 3175(1 vote) - Understanding Intercultural Communication in the Workplace - by Submitted on Apr 15, 2011 from J. Mariah BrownAs people, our culture greatly impacts who we are and how we communicate, even on the job. Culture encompasses nationality and ethnicity, and can also be influenced by one's occupation, sexual orientation and religion. That said, people take their culture with them wherever they go, including ...
Views: 3163 - Do You Need All Those Pots and Pans? - by Submitted on Mar 06, 2012 from Claire LeSageHow many pots and pans do you need at any one time? The answer to this question usually is 2-3! So why do most of us have multiple kitchen cabinets, as well as other storage spaces, loaded with pots and pans? Good question! We have started work organizing the kitchen and can see the ...
Views: 3150 - The Attitude of "Good Enough" - by Submitted on Sep 15, 2009 from Kevin BurnsIf you've been watching TV recently, you will have seen the new commercials for GM. GM is now touting their quality - something the average consumer is certainly not used to seeing GM do. It first surprised me a little that GM decided it was time to start marketing quality over price. This is ...
Views: 3150(4 votes) - 23 Ways to Keep Clients for Life - by Submitted on Oct 19, 2009 from G. King23 Ways to Keep Your Customers for Life Written by Arnold Sanow, MBA, CSP (Certified Speaking Pro). Arnold Sanow, is a nationally renowned business, communications and people skills expert and author who speaks professionally. He works with his clients to provide them with the tools, ...
Views: 3145(9 votes) - Striving for Excellence: “What We Do and the People We Touch” - by Submitted on Mar 01, 2021 from Dr Rick GoodmanAs healthcare providers few people understand what we do and the people whose lives we touch including ourselves. If we are striving for excellence as providers our own personal issues become less important and something magical suddenly happens. We find out that we have the ability to change ...
Views: 3060(1 vote) - The Power of Influence: How to Influence Others to Get Ahead. © White, 2009. - by Submitted on Dec 01, 2009 from Jo Anne WhiteYou Have What It Takes: Getting ahead in business is not just about technical or sales know-how or knowing the ins and outs of your company. It’s about people to people. No matter what business you’re in, you’re in the relationship business. Making a positive and a lasting impression on the ...
Views: 3002(3 votes) - Develop Exceptional Customer Service Skills With Five Attributes - by Submitted on Oct 26, 2014 from Winifred BraggAs a business owner, I have developed a keen sense of the attributes of people who are highly motivated as well as those qualities that lead to counter productive behavior. Regardless of the industry, customer service is key to the success of your business. Unfortunately, there are many examples ...
Views: 2997(1 vote) - Do You Have The Right Attitude For Effective Telephone Communication? - by Submitted on Mar 01, 2013 from Jeannie DavisWhen your customers leave an interaction with you, they tell someone about the level of service you provided. And when they do, they generally reference your company’s name – not yours. They say: “I just called ABC Company and the customer service rep sounded like she didn’t care about my ...
Views: 2942 - Tips For Buying Stamps - by Submitted on Nov 14, 2018 from Kalyna KapurIf you are looking to purchase stamps, you are going to want to try to save as much money as possible on them. In this article, we will discuss a few tips that you should be using to save some money on the stamps that you purchase. Tips For Saving Money On Stamps: 1. Purchase Discounted ...
Views: 2879(1 vote) - Online Computer Repair for "C:\windows \system32\config\system missing or corrupt" - by Submitted on Apr 02, 2012 from Avinash KumarComputer users are by now used to the various errors and issues that spring up intermittently owing to n number of issues. Some of which are easily fixable and some are really complex. When you encounter complex issues, online computer repair becomes then the need of the hour and the most ...
Views: 2873 - What Are Benefits Of Process Server to Common Person? - by Submitted on Nov 21, 2012 from Martin JoyModern day life is bringing more complexities and anxiety to individuals. Anticipation to problems and difficulties has become the part of the life where individual is likely to face new problem and challenge. In such situation, one feels unprotected, insecure and show their inability to handle ...
Views: 2870 - Bad Customer Service Example Set by Restaurant Manager - by Submitted on Dec 30, 2012 from Shep HykenLearning experiences are everywhere, and in customer service, you can learn from the bad experiences as well as the good. I had a bad experience the other night, while having dinner at a favorite restaurant. Even if you are not in the restaurant business, don’t stop reading – bad service can ...
Views: 2813 - Wowing Your Customers in a Lackluster World - by Submitted on Jun 18, 2009 from Robert (Bob) LucasIf it seems to you that service providers have become more complacent recently and that the quality of service that they provide has dropped in many instances, you are probably right. In an era when fortunes have plummeted, people struggle to find or keep a job, families are stretched to the ...
Views: 2804(2 votes) - Top 5 Secrets Revealed to Revamp Your Customer Service - by Submitted on Feb 19, 2011 from Andrew McCombeThe most important thing to remember when you operate a business is that your business would not be successful if you did not have great customers. In order to find and retain customers, you must be willing to offer the absolute best customer service you can. When you are not treating your ...
Views: 2778 - Advantages of offering discounts - by Submitted on Mar 25, 2018 from Kalyna KapurDiscounts are well-known incentives for buyers. Buyers are more attracted to stores and websites that offer discounts. Even with business-to-business transactions, discounts still come with a special appeal. But how do businesses that offer discounts benefit from such discounts? When ...
Views: 2775(2 votes) - 5 Tips for Being Professional - by Submitted on Oct 15, 2010 from Lyn Prowse-BishopI am in despair!!! For the last few years – five at least – I’ve been trying to teach newbie virtual assistants about how to increase business, stay in business, keep clients happy and so on. By ‘newbie’ I mean anyone who has been in business less than 2-3 years. Forgive me for being blunt but ...
Views: 2716(1 vote) - Since When Did Mediocrity Become The Norm? - by Submitted on Jun 13, 2010 from Cookie Tuminello“There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.” – Norman Vincent Peale One of the definitions of mediocrity I found on line stated: “Averageness: ordinariness as a consequence of being average and not outstanding,” and that pretty much ...
Views: 2687(5 votes) - Advantages of Buying Liquor From Online Stores - by Submitted on Jul 25, 2011 from vijay pathakWith a number of mind-boggling options, buying wine and beer is appalling task. The specialized dialect of the liquor lovers itself takes time to understand. With extensive experience, individuals can grasp the skill of identifying wine, which enables them to judge the quality and the ...
Views: 2666 - Tips For Dealing With Difficult Customers: 3 Amazing Ways To Satisfy Difficult Customers - by Submitted on May 03, 2009 from Michael LeeDifficult customers are the bane of every shopkeeper’s existence. Everyone knows the policy that “the customer is always right.” Unfortunately, the most difficult ones make it a point to rub this in your face. But there are tips for dealing with difficult customers you can follow to keep your ...
Views: 2633(2 votes) - 5 Tips To Maintain Mailing List - by Submitted on Jun 25, 2008 from Christy MyerMailing list is one of the most important databases for any organization to prepare a list to help them for making the strategy. Many organizations need the prospect list for the suppliers or the buyers or prospective client list to develop the market. Mailing list is one of the most important ...
Views: 2630 - Top 5 Business Card Trends to Follow this 2018 - by Submitted on Mar 06, 2018 from Ron SpencerBeing professional never counts if you don’t LOOK professional. The same idea goes for representing your business as well. Nowadays, one finds a plethora of actions proving mandatory for exposing business and its agendas. Regarding this topic, the importance of marketing; an advertisement ...
Views: 2627 - Use of Educational Services: Advantages and Disadvantages - by Submitted on Feb 07, 2013 from John MyleckyDue to rapid development of information technologies in the world the number of students studying computers and programming grows very fast. But the quality of such education can be sometimes dramatically low. Students have to study a lot of different courses, most of which they will never use ...
Views: 2626 - All About Pre Press And Its Importance - by Submitted on Jan 13, 2012 from Harrie DadhwalWith the expansion of commercialization, printing press industry has also seen significant technical development. The process of printing is now more extensive and intensified to deliver the best service. Printing is divided into three major phases – pre press, press and post press. Pres press ...
Views: 2575 - The Customer Care Rule - by Submitted on Jun 03, 2011 from Heidi McCarthyRule #1 If we don’t take care of the customer, Somebody else will! I saw this on a poster years ago. I love it! And it really is “rule 1”. Customers are loyal to good serve, but very swift to move on to your competition if they feel they are not valued. I saw a similar sign on the inside of ...
Views: 2570 - 5 Tips To Use The Vacuum Cleaner - by Submitted on Jul 16, 2008 from Gary ZivkovichThe vacuum cleaner is one of the important tools for cleaning home in the weekend time for all US people. It is most essential tools for clear out the dust from the carpet and flooring as well as furniture and beds. There are various types of vacuum cleaners are available in the market depends ...
Views: 2563 - Grace Under Fire: How to Strategically Handle Online Haters - by Submitted on May 17, 2017 from Jay BaerHumans have always been intrigued by spectator sports. From gladiatorial bouts to the Super Bowl, we eagerly watch and respond to conflict. We get the same thrill from social media, where customer service has taken center stage. Consider the recent brouhaha United Airlines faced after ...
Views: 2557 - Top 5 Traits Every Janitorial Company Should Have - by Submitted on Jan 12, 2012 from Camilo KawasBusiness Insider reports that seven out of the ten fastest growing franchises in 2011 are cleaning companies. Despite the recession, the residential and commercial cleaning industry seems to be sweeping the market. Whether you’re a franchisee or a small business entrepreneur, if you’re looking ...
Views: 2550 - The Unhappy Client - by Submitted on Apr 02, 2009 from Terri CareyCustomer Support is a large part of what I currently do as well as what I have done over the last 20 years. Of all of the things we have to do to make a business run, attending to the customer is one of the most important. Without the customer, there would be no business. Over the years of ...
Views: 2545 - International Shipping Companies - Tips to Reduce the Cost of Logistics - by Submitted on Feb 14, 2012 from martine thomasInternational shipping can be an expensive affair and international car shipping is one of the most expensive. However, there are ways in which you can bring down the logistics cost and ship your goods afford-ably. Read on below for some effective ways in which you can slash logistics costs. ...
Views: 2537 - The SMART Steps to Increase Sales - by Submitted on Mar 03, 2010 from Frank O'TooleLike so many things we learn on all types of training courses to improve our skills, sales is no different. The answer to the old age question of ‘are salespeople born or taught’ in my opinion is obvious. Definitely sales people can be taught. Day in and day out the skills of sales are taught ...
Views: 2499(9 votes) - Book Review: The Trusted Advisor - by Submitted on Mar 12, 2008 from Stephanie OuelletteThis book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ...
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