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- Employee Disciplinary Action – Steps You Can Take To Protect Yourself and Your Nonprofit Organization - by Submitted on Sep 25, 2009 from Sharon MikrutDisciplining employees can be time consuming, difficult, and challenging. However, if you want the disciplinary action process to go as smoothly as possible, it is important to develop clear policies and procedures that will result in a strong disciplinary action program. By having a solid ...
Views: 3591(4 votes) - Handling The Manipulative, Backstabbing Office Psychopath - by Submitted on Sep 25, 2009 from Andrew BaileyWe all have them. Those annoying, manipulative backstabbing colleagues. We normally label them as the 'office psychopath'. Male, female, it doesn't matter. In fact, Dr John Clarke, a lecturer at the Continuing Education Center at the University of Sydney and the author of two books on ...
Views: 13071(9 votes) - Over-emphasis on Reward and Punishment - by Submitted on Sep 23, 2009 from Craig NathansonEmployee recognition Does this sound familiar? It’s a Friday and another day at the office. Today is employee recognition day. As usual once a month the department manager gathers the whole group for a one hour meeting. Employees come to the faceless conference room and await the monthly ...
Views: 2036(1 vote) - Cyber Bullying And Workplace Harassment, Are You Guilty Of It? - by Submitted on Sep 23, 2009 from Andrew BaileyI read a very disturbing article in the Herald Sun newspaper yesterday. It had to do with a salesman who claims to have been a victim of cyber bullying. Harassment in the workplace can take many forms but this case is interesting because it was carried out by his boss via email. It is all too ...
Views: 3145 - There’s only 3 Ways to grow your business - by Submitted on Sep 30, 2009 from Richard DennyNow we all know there are only three ways to grow a business. There are many ways of making profits, but, I am going to be concentrating on growing a business. So, let me remind you of the three ways. 1. Increase the number of customers that one has. The law of attrition says that you will ...
Views: 1688(6 votes) - Are You In Charge At Work? - by Submitted on Sep 21, 2009 from Andrew BaileyBeing a manager has its ups and downs. Its ups are that you have certain privileges that others don't, more respect due to your position and hopefully, you are making more money than you were before you got your promotion. The downs are: longer hours, more stress, more responsibilities, heavier ...
Views: 1815(1 vote) - What Does Your 90 Day Plan Look Like? - by Submitted on Sep 21, 2009 from Cookie Tuminello“Procrastination is like a credit card; it’s a lot of fun until you get the bill.” – Christopher Parker September has arrived folks and that means there are only three months left to 2009. Answer this question: Are you still sitting on the curb waiting for the world to change so you don’t ...
Views: 1078(3 votes) - Team Leader Training - Why run Team Meetings? - by Submitted on Sep 20, 2009 from Kate TammemagiTeam Meetings are an opportunity for a Team Leader, and, when used effectively, they are the Leader’s main process for building their high performing Team. However, very few Team Leaders can get the full potential from their Team Meetings. This is largely because of their own experience of ...
Views: 3085 - Why Won't They Take Responsibility? - by Submitted on Sep 20, 2009 from Jan BolickA few years ago, Mick Mixon was our guest during a Business Class interview. At the time, he was color commentator for football and basketball games for the University of North Carolina. Now he is the Voice of the Carolina Panthers. It was close to Father’s Day and so we talked about lessons ...
Views: 1748(4 votes) - Busting Loose from the Money Game - by Submitted on Sep 17, 2009 from Alan DavidsonJim and I were in New York to collect the Bronze Medal for Body-Mind-Spirit Book-of-the-Year (Body Brilliance--Bronze Medal winner, who knew? We were also there to enjoy Book Expo ’07 (What a rush! 300,000 folks and books, books, books, for three WHOLE days). My friends Brooke and Lee turned ...
Views: 2458 - Team Building in Business - What is a Team? - by Submitted on Sep 16, 2009 from Kate TammemagiThe concept of Team is vital to success in Business, and Team Building is part of every Manager’s role. By building high performing Teams, an organisation can harness the power of many individuals to achieve even greater heights. A good Team has benefits both for the Company, and for the ...
Views: 1347(1 vote) - When Do You Call A Emergency Team Meeting - by Submitted on Sep 16, 2009 from Andrew BaileyYears ago, when I was on the road as a sales executive, I worked for a company where the sales manager loved having what he called an 'emergency' business meeting.Sometimes he would call on a Friday afternoon telling me that I had to attend so to get to this crazy business meeting, I had to ...
Views: 3602(1 vote) - Developing People - An Essential Management Skill - by Submitted on Sep 15, 2009 from Chris GentDeveloping people is one of the important ways in which managers add value, but the process must be focused. Specifically, what combination of skills and experience does your operation need to fulfil its objectives? By now you’ll have a clear picture of your objectives and the job ...
Views: 2014 - The Attitude of "Good Enough" - by Submitted on Sep 15, 2009 from Kevin BurnsIf you've been watching TV recently, you will have seen the new commercials for GM. GM is now touting their quality - something the average consumer is certainly not used to seeing GM do. It first surprised me a little that GM decided it was time to start marketing quality over price. This is ...
Views: 3150(4 votes) - What an Email Inbox is NOT - by Submitted on Sep 15, 2009 from Donna LindleyConsider your physical mailbox at home. Would you store pieces of mail in your mailbox that require action? What about mail announcing that your friend has moved and has a new address? How about mail reminding you of an upcoming appointment? I didn’t think so. Your email inbox should not be any ...
Views: 1378(8 votes) - Team Building - the Goals and Objectives of a Team Building Workshop - by Submitted on Sep 15, 2009 from Kate TammemagiShould we consider a facilitated Team Building workshop? This is a thought that often comes up in an Organisation. It is usually driven by very definite issues that have arisen concerning the Team, such as performance issues, attitudes, relationships and so on. A Team Building Workshop may well ...
Views: 22488(1 vote) - Desktop Virtualisation: Overcoming Security Challenges to Reap the Benefits - by Submitted on Sep 30, 2009 from Laura Buchanan2009 is expected to be a year when organisations of all sizes take a step back and reassess their IT priorities. As businesses attempt to reexamine costs, some may be tempted to make wholesale budget cuts and delay investment in new technology or IT strategy. However, forward-thinking ...
Views: 623 - Step to Success in Sales - by Submitted on Sep 17, 2009 from Frank O'TooleTake those steps to successful sales Imagine you could avoid reluctance and avoid rejection on your sales calls. Now who would not like that? To be a professional sales representative you need to go through a process of steps. In sales training courses it is said that if you do not go ...
Views: 1133(3 votes) - Team Leadership - The Importance of Aligning the Team to Achieve Goals - by Submitted on Sep 11, 2009 from Kate TammemagiSuccess in the role of the Team Leader, at any level, is measured by the performance the Team. The effective Team Leader knows that developing a high performing Team involves many Leadership skills, people management competencies and effective use of Leadership processes. There are some ...
Views: 5928(1 vote) - Face Off with a Negotiation Master - by Submitted on Sep 10, 2009 from Karel MurraySeated at my kitchen table, I have initiated the “who will blink first” exercise with my black cat, Jette. She is settled at her favorite place by the table leg, one small paw lifted to chest height and her face, emblazoned with a beseeching look, turned up towards me. Her breath is shallow ...
Views: 1192 - Be a leader not a seagul - by Submitted on Sep 17, 2009 from Frank O'TooleYou do not want to be part of the seagull system. Leadership skills training courses describe the seagull system as the leader that flies in leaves a mess everywhere and flies out again leaving their mess to be cleaned up. Leadership needs an awareness of the various diverse job roles that you ...
Views: 1219(6 votes) - How can I effectively improve the performance of others - by Submitted on Sep 16, 2009 from Frank O'TooleHow frustrating, here you are managing a team of people and yet you are still being held back from achieving your goals. On management training courses all over the country trainers are asked 'how can I deal with poor performance?' Well the truth is it is not all that difficult, probably the ...
Views: 2107(1 vote) - The key to motivation most managers get wrong - by Submitted on Sep 16, 2009 from Frank O'TooleOne of the key questions asked on any management training course is ‘how do I motivate my staff? All too often managers feel that the only way to motivate staff is through money, nothing can be further from the truth. Using effective feedback skills will definitely help to motivate your staff ...
Views: 1357(3 votes) - 8 tips to consider when selling your business - by Submitted on Sep 06, 2009 from Andrew RogersonAre you trying to sell your business, and quickly? Check out these tips as they may help you achieve your goal. 1. Have a reasonable listing price. 2. Be prepared to negotiate. 3. Have a folder of information readily available for a qualified buyer. 4. Run the business as usual. 5. Make ...
Views: 1327(1 vote) - Learn 5 Key tips for being an effective leader - by Submitted on Sep 17, 2009 from Frank O'TooleAre you the person that goes through life just taking and getting what you get? Or do you want to be the person that embraces what they have worked for knowing what you get is a direct result of the actions you took? According to the World Future Society the essence of leadership is the ability ...
Views: 1484(3 votes) - The Best Education For Managers - by Submitted on Sep 05, 2009 from Craig NathansonCrisis in management education There is no consistency today in the way we educate managers. Larger organizations tend to have more comprehensive programs. If we look at the business results of the past year it will show that these programs have not been very successful. In the US over 99.9% ...
Views: 2925 - 7 Quick Exercises to Help You Develop a Business Mission and Vision Statement - by Submitted on May 03, 2010 from Don MidgettMission and vision statements generate a lot of attention in the business world, ever wonder why? Building a successful business is part of the motivation. After all, you should understand exactly why you are in business. Your employees should not only reflect this but deliver on that ...
Views: 6928(3 votes) - What To Include In Personnel Files For New Staff Members - by Submitted on Sep 04, 2009 from Sharon MikrutOnce you make the decision to hire a new staff member, you’ll want to ensure that a personnel file is developed for him/her, and that it contains all required documentation and other pertinent materials. Including the appropriate paperwork in a personnel file can protect both the employer and ...
Views: 2323 - Six Steps To Creating More Productive Staff Performance Evaluations - by Submitted on Sep 04, 2009 from Sharon MikrutWhen you think about having a performance evaluation or review, what is the first thing that comes to your mind? For many people, however skilled and good they may be at doing their job, the thought of an upcoming performance evaluation creates anxiety. Expecting the worse, people tend to ...
Views: 2326(3 votes) - 8 Questions to Motivate Your Team to Reach the Next Level - by Submitted on Sep 04, 2009 from Dorian Tenore-Bartilucci8 Questions to Motivate Your Team to Reach the Next Level by Paul Cherry Her name was Cindy, but around the office, she was better known as "Solitaire Cindy." Whenever I walked by her desk, the Solitaire screen on her PC was running. Frankly, it bugged me. Why should Solitaire Cindy game ...
Views: 1926 - Credit Card Pitfalls For Business Owners - by Submitted on Sep 02, 2009 from Janet Attardby Janet Attard If you're a business owner with good credit, you probably take your credit card for granted. You use it to pay a lot of your business expenses – especially anything you purchase online. You don't think twice about the card, because you know the credit card company will renew ...
Views: 1087 - When the Customer Won't Pay - by Submitted on Sep 02, 2009 from Janet Attardby Janet Attard As the recession grinds on, more and more businesses and consumers are feeling the pinch. Hit by a double whammy of lower-than-expected sales and difficulty in getting credit, some businesses and consumers are trying to solve their cash problems by paying their bills more ...
Views: 1117(1 vote) - Are You a Good Leader? - by Submitted on Sep 14, 2009 from Shauna Belknap5 Questions to Ask Yourself Don’t tell people how to do things, tell them what to do and let them surprise you with their results. – George S. Patton There’s nothing more demoralizing than a leader who can’t clearly articulate why we’re doing what we’re doing. – James Kouzes and Barry ...
Views: 883(2 votes) - Writing an Employee Handbook - by Submitted on Sep 14, 2009 from Shauna BelknapIf you run an office with a small (or large) support staff, you appreciate the value of good employee training. New employees may frequently ask questions, interrupting you or experienced coworkers, or worse yet they may waste time trying to figure out how to complete crucial tasks on their own. ...
Views: 1904(1 vote) - Handling Conflict at work - by Submitted on Sep 01, 2009 from Marielena SabatierMarielena Sabatier is the CEO and founder of Inspiring Potential www.inspiring-potential.com, a UK company that helps people achieve their full potential in the workplace through executive coaching and leadership and development training. According to a report in 2008 from the Chartered ...
Views: 1540(3 votes) - How To Be A Fearless Leader - by Submitted on Sep 01, 2009 from Andrew RondeauTo be a leader means you should be brave and fearless, this however is easier said than done. After all, everyone has their own set of fears and leaders are no different. Despite your existing fears however, there are ways of becoming a fearless leader and a good one at that. The very first ...
Views: 16914(30 votes) - Controlling the High Cost of Turnover - by Submitted on Aug 31, 2009 from Renee CormierAll companies experience turnover to some degree. Many companies refresh their pool of employees by restructuring their organization every three to four years, and even though the change is sometimes good, it is always costly. Other companies just can’t seem to hold onto people. Sometimes this ...
Views: 1538(5 votes) - Your Greatest Competitive Advantage - by Submitted on Aug 31, 2009 from Renee CormierQuestion: What costs American businesses over 300 billion dollars annually? Answer: Disengaged employees. According to extensive studies conducted by Gallup Management Journal, only 29% of employees are engaged in their work. 54% are disengaged (mentally checked out) and 17% are actively ...
Views: 1208(4 votes) - Are You Doing the Moon Walk? - by Submitted on Aug 31, 2009 from Dr. Rick (Eric) JohnsonThe death of Michael Jackson recently was a tragic event. No matter what you thought of Michael personally, there is no doubt that he was one of the most talented entertainers of all time. His singing and dancing talent showcased so effectively by his performance in the video and album ...
Views: 1309(1 vote) - Stop Planning, Forget The “How”, Just Go For It! - by Submitted on Aug 31, 2009 from Fabienne FredricksonThe last couple of weeks, we’ve been talking about aiming for MUCH bigger in our business, in our life, and in our purpose. We’ve stretched, looked into the fears of dreaming TOO big (is there such a thing?!) and looked at all the other emotions that come up once we’ve actually MADE the decision ...
Views: 1344(2 votes) - Here’s Quick Way to Get Knowledge About Channel Intelligence - by Submitted on Aug 31, 2009 from johsen mikeWhat is Channel Intelligence? The sales and marketing in today’s competitive environment has thrown myriad challenges to the corporate world. How to maximize sales, while keeping the costs low? How to deliver quality products, without compromising on the costs and expectations of the ...
Views: 966(2 votes) - Two Traits of a Strong Leader - by Submitted on Aug 30, 2009 from Jody WilliamsWhat are some characteristics of leadership? There have been several books written about them and some include passion, intelligence, responsibility, drive, compassion, energy, enthusiasm, charisma, the ability to communicate, etc... I would like to focus on two that I believe are ...
Views: 1360(2 votes) - Own Up to What You Don’t Know and Become More Effective - by Submitted on Aug 31, 2009 from Chris MusselwhiteHere’s the nightmare scenario: You’re in a meeting with another manager and several employees. An employee asks you to explain a potential product liability issue that came up the previous week. The other manager nods knowingly, but you have no clue. What do you say? A.“Ah, yes, good ...
Views: 1114(6 votes) - Motivation – It’s Not What You Can Do For Your Employees, But What Your Employees Can Do for You. - by Submitted on Aug 31, 2009 from Chris MusselwhiteMotivating employees to do the best job they can is a perennial concern for managers at companies of all sizes. As an entrepreneur, you have an even bigger stake in keeping your employees motivated. Fortunately, motivation in the workplace isn’t about what you do for your employees; it’s about ...
Views: 1094(14 votes) - “What Is Our Aim? Victory, Victory at all Costs..! - by Submitted on Aug 27, 2009 from Geoff FickeWinston Churchill’s Famous War Cry Is Fully Applicable for Today’s Entrepreneurs Arguably, the courage and moral leadership provided to the western world by Winston Churchill was the key instrument essential to keeping World War 2 from ending early, and ever so badly for the cause of ...
Views: 2222(5 votes) - Don’t Suck Up To Anyone Higher Than You - by Submitted on Aug 26, 2009 from Andrew BaileyAccording to the web site www.idiomeanings.com, the definition of sucking up is: ‘to behave in a very friendly, flattering, or kind manner to someone higher than you in order to get a benefit.’ Usually this is done in a very contrite and deceptive manner. A person says things and does things ...
Views: 4732(6 votes) - Is Cash King When It Comes To Sales Incentives? - by Submitted on Aug 26, 2009 from Andrew BaileyEvery sales person I have ever met wants to make as much money as possible with their time in the company. After all, that’s what they’re there for. To make money for themselves as well as for the company. It’s a give and take role. Over the years as I have stated in earlier posts, I have ...
Views: 1023(3 votes) - Treat Your Staff With Respect - by Submitted on Aug 26, 2009 from Andrew BaileyWe have all heard of the ancient saying “do unto others as you would have them do unto you.” I’m sure that where you work you see and hear managers abusing their staff everyday. Or worse still, you might be one of them. Worse again, you might not even realize you are doing it! There is no ...
Views: 4331(3 votes) - Crossing Bridges Between You and Your Goal - by Submitted on Sep 20, 2009 from Jan BolickAll kinds of things can stand between us and the accomplishment of our goals. We have little control - actually no control - over these obstacles. All we can control is how we deal with them. Here’s a story (I was told it’s true) about a creative approach to dealing with an obstacle - an ...
Views: 1525(4 votes) - There Is No Such Thing As Time Management - by Submitted on Aug 26, 2009 from Ann ShipleyWow! How many times have you been told that you need to learn to “manage your time better” or “time management is the key to success?” At some point we have all had those dreaded words thrown at us, from past teachers, mentors, parents, etc. I’m here to tell you that I believe they are all ...
Views: 2484(4 votes)