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I caught up with my friend the other day, the one who told me of the new team leader who had got off to a shaky start with her team (See my previous blogs post: A New Manager). Well, it transpires that this new team leader is also not that understanding when it comes to Performance Management ... Views: 1371
Personal Leadership is taking responsibility for all aspects of your life and leading it in the direction that is best for you. In order to be a successful leader on the job, having strong personal leadership skills is critical. When you are able to take responsibility for decisions you ... Views: 1106
In my pursuit of leaders who play well, I happened upon one who literally plays well every day as a musician and conductor of the Boston Philharmonia. I am entranced by Benjamin Zander's philosophy of looking for possibility in every situation and in every person we meet. His book, The Art of ... Views: 588
Is There a Full-Circle Paradigm Shift Going On?
An old adage claims that life goes in circles and it frequently does.
I spent a week full-circling a leadership paradigm that embraces and empowers rather than excludes and subdues. Entertaining, edifying and enriching, it is one circle ... Views: 1206
This is an excerpt from an essay Michelle contributed to the book, Winning Without Compromising Yourself.
Bill Clinton, Richard Nixon, George Bush, Bill Gates, Oprah Winfrey – people who have power are subject to both reverence and distain. They engender great loyalty and animosity based ... Views: 1764
For more than 30 years I’ve coached and mentored women who are top-caliber Fortune 500 executives and high-level entrepreneurs. Meanwhile during that whole time I was either a Fortune 100 senior executive or the founding CEO of my own successful consulting firm. Many things have changed for ... Views: 1440
As a leader, you will be called upon to give presentations to your employees, outside stakeholders, or perhaps even the general public. Although the thought of public speaking might make you nervous, one of the best leadership skills you can develop is the ability to give an effective ... Views: 815
So much of your life is a negotiation. At home you negotiate your children's bed times, what time dinner will be ready, whose family you visit for the holidays and many other items. At work you negotiate difficult deadlines, impossible budgets and over-allocated resources (including your own ... Views: 1178
It’s been said that people have the ability to make or break their own lives. Decisions, whether planned or impulsive, have a way of creating a person’s destiny. Some people fail to recognize the universal truth that a life is precious and must be handled with care at all times to prevent making ... Views: 1190
The Wall Street Journal CEO Council recently created a task force on what would restore confidence in business. The CEOs of Eastman Kodak, Verizon Communications, WPP Group and the Professor of Management Practice at Harvard Business School all agreed that the leading recommendation is for ... Views: 1744
I have pointed out for many years that the public companies emphasis on short tem quarterly returns would eventually cause growth gaps, because the short term focus does not allow organizations to invest in long term product innovation. There are examples of some companies that have done an ... Views: 1344
Practicing successful leadership seems fairly simple - one acquires the positional authority to lead, and does so by influencing or guiding others. But too often, "leaders" assume that just because they've achieved total project execution under their guidance that they deserve the title. To be ... Views: 1415
If you have flown very often, you will recognize the following . . .
In the event of a loss of cabin pressure, an oxygen mask will drop down in front of you. To start the flow of oxygen, pull the mask towards you. Place it firmly over your nose and mouth, secure the elastic band behind your ... Views: 771
QuickBooks Customer Service is one of the most popular and widely used financial management tools. It has been developed by Intuit and has unique features designed to meet the requirements of its different users.
How to dial QuickBooks Customer Service support number
QuickBooks Customer ... Views: 550
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Laurie Weiss, Ph.D.
Email: media@laurieweiss.com
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The story tells of an interaction between a parent and his high school-age child. The adolescent presents with a report card of four As and one D-. Because of our prejudices and experiences, we the reader are inclined to think the parent is going to either lecture or at least focus on the low ... Views: 1629
I caught myself humming a tune from my past the other day. It`s an old Tom T. Hall song titled "I Like Beer".
Just to give you a flavor, here is the second half of the chorus . . .
"Whiskey`s too rough, champagne costs too much, and vodka put my mouth in gear. This little refrain, should ... Views: 1723
What does it mean to "reach higher"? The phrase suggests going beyond the ordinary or doing much better than mediocre. Excellence certainly fits too. Any discussion of reaching higher would be incomplete without at least one example. Several years ago, I was in charge of a team in a large ... Views: 900
Reaching true potential is easier said than done. We’ve conditioned our brain and mind to trust outside of our self. Once I garnered the courage to color outside the boundaries of what I was informed from those around me to be true, I really began to grow. Here’s the catch: I had to learn to ... Views: 911
A question posed by my mentor has stayed with me over the past few years. “What will it take for you to fully step into your power NOW?” My initial reaction was that she didn’t know what she was talking about. I think of myself as an empowered woman. I’ve been well-educated, and I’ve had ... Views: 1338
There are few things as sad as when a person discovers the importance of his relationships too late in life. Too late, because so many years were wasted on the wrong priorities, pursuing success in the workplace at all costs, being caught up in endless conflict, platonic relationships, jealousy, ... Views: 1200
Conflicts within a team are unavoidable. In any organization, people come with different ideas, attitude, values, vision, goals, etc. and when these clash, they give rise to conflicts. Addressing such problems is time consuming, and can often lead to other issues.
Conflicts hamper the general ... Views: 1748
Resolving The Clash Between Younger and Older Workers
By
Bill Cottringer
“Conflict is inevitable, but combat is optional.” ~Max Lucade.
Because of today’s economic uncertainty, earlier entry into occupations and delayed retirements, there is a growing gap and conflict emerging in ... Views: 1721
Have you ever cleaned your garage? When you started the project, the task was pretty well defined. You could look at the garage and see what needed to be done. But once you got started, two things happened. First, you realized there were more necessary parts to the job than originally ... Views: 746
We human beings love stories. One of the all-time favorite themes is ‘The Hero’s Journey’. Adventure stories and lessons from fairy tales were, and still are, at the top of my list of favorite movies, books, and conversations. This is why movies like “The Hobbit,” “Lord of the Rings,” and even ... Views: 1549
10 straightforward helpful hints for selling insurance to Seniors. Do you know how to speak to a Senior when selling him or her insurance?
Sales are sales, right? Well, sure ... and no. You will discover countless assumptions someone could make about successful selling. Yet, each particular ... Views: 1065
It is getting more and more difficult to plan ahead with any degree of accuracy and relevance as our ever-changing world continues to move more quickly and develop ever greater complexity. We need a new means of engaging that my mentor, Dr. Michael Picucci, describes as a creative and fluid ... Views: 1082
The master accumulates nothing, but the more he does for others, the greater his existence
~ Lao Tsu, Tao Te Ching
Do you believe you can effortlessly ride the path to prosperity - living in a state of wealth, balance and ease?
Over the past few months, I've been actively working ... Views: 841
There’s an enormous buzz in the restaurant industry these days about the future of managing. What can managers do to promote growth and maximize profitability? How can managers motivate employees to give the highest quality in food preparation and customer service? What qualities do restaurant ... Views: 881
I just love the "corporate sales buzzwords" don't you?
Some of my personal favorites:
"We need to start thinking outside the box"
"Let's take a deeper dive on that..."
"We need to give it 110 percent!"
"Let's create a win-win for the customer"
"It's all about change management"
"Let's ... Views: 1410
Do you feel like your life is spinning off kilter? Are you left feeling as if something is missing? Here are 7 steps to help you to find your way.
1. Know What You Want. Many professionals choose their careers because someone told them they would be good in a particular field. Another is ... Views: 2074
The Conventions are over.
The election of a new President is less than two months away.
This post isn’t about politics or who you should vote for. This post is for you as a leader.
For while you will likely never have your every move reported on TV, never have your tax returns a matter ... Views: 584
A few weeks ago I wrote an article about the importance of expectations in the workplace and the four basic areas where expectations are required. As I was writing it, I knew people might want the logical next step . . . once we realize the ultimate importance of expectations, and the areas in ... Views: 840
Engagement is a very trendy word, and while it is so powerful, because of its (over)use, people are making it harder to understand and think about than is necessary. In fact, it is writers, speakers and consultants (yep, people like me) who are adding to the confusion by injecting complexity ... Views: 740
There is lots of advice for leaders, managers and coaches on how to give better feedback. I`ve written and taught quite a bit about it myself. But today I want to write about something else.
Something that is discussed less often and is often misunderstood.
It`s a skill that when well ... Views: 724
Here is a piece of good news - there are hundreds of books, websites and other resources that teach systems for setting goals. And the better news is that most, if not all of them, will work (if you do the work needed to make them work).
The bad news - one piece of the goal setting puzzle ... Views: 746
As a child one of the first things we are taught to do is to share. We don’t do it naturally; and we may learn this habit grudgingly (you probably don’t remember this for yourself, but if you have kids, you’ve seen the pattern repeated, haven’t you?).
Some things don’t change much as we grow ... Views: 716
I was recently reminded how some of the best solutions are also the simplest whilst working with a client.
The client runs has a small business and was getting increasingly frustrated by their inability to get his team to achieve things to his high standards. Some of his team were new to the ... Views: 2526
Have you ever found yourself in a situation like these?
You are sitting in the meeting, when your boss’ boss asks you – “what do you think?”
Or you are asked to stand and share your thoughts on a topic you haven’t considered before or weren’t prepared to discuss.
impromptu speakingIf ... Views: 792
Does your work environment bring out the best in you or the worst?
When you leave work, do you feel drained, exhausted and even angry? Do you generally feel like you are dodging bullets all day?
It happened to me the other day. As a practicing RN, I take shifts at a local, acute care ... Views: 6789
A participant from a workshop I led several years ago posed a question to me last week. While she shared more details, this is the crux of her question: "Currently low morale is my major issue. With all of the changes there were reductions to staff and responsibility changes . . . I appreciate ... Views: 709
Your team has just completed a major project, introduced a new product or closed a major deal. Tremendous effort and dedication was required and as a result success was achieved. Everyone is excited, and everyone is pleased. And, everyone is tired and might not know what comes next.
This ... Views: 694
Last week I wrote about why your perspective as a leader is so powerful. If you missed it, it is a great prelude to this article. Today I give you practical ways to get more and new perspectives into your experience and thought process.
Note: None of these are difficult in and of themselves, ... Views: 899
Most everyone has a relatively positive attitude when things are going great. But we all have those certain situations . . . those situations that push our buttons, or seem to sour our attitude as soon as (or whenever) they take place.
Dealing with our attitude during those times is your ... Views: 697
Have you ever given a presentation and when it was over you said to yourself . . . “I should have been better prepared.”?
Have you vowed in that moment of stress, frustration and with the sense of lost opportunity that “I’ll be better prepared next time.”?
Then, as the next presentation ... Views: 663
Does anyone else wonder what will happen to Apple now that Steve-The-Genius Jobs has passed on? If there is ever to be a test of his leadership, it's now; what survives when the leader doesn't? We may not know for a few years yet.
Here's what has survived - the example he set in his fierce and ... Views: 1475
In a recent leadership workshop a participant asked me:
"How can I encourage my staff to take initiative and think outside the box?
I suppose one reason I saved answering the question until now (in this forum) is that it`s a multi-part question. There are three parts really - the encourage ... Views: 841
Smart goal setting is the subject I will be dealing with today. It is something that, if only given proper attention, could change people's lives around. It is well known that a lack of specific aims in your life will have you going nowhere fast.
So why is that goal setting helps? Because the ... Views: 1778