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Cynthia Lett is The Official SelfGrowth.com Guide to "Business Etiquette". You can find complete information on Cynthia Lett and her products by visiting www.lettgroup.com.
SelfGrowth.com Recommended Articles:
International Protocol: International Greetings - By Cynthia LettHow To Meet 300 People In 30 Seconds - By Cynthia Lett- Stop Losing Your Customer's Trust - by Submitted on Apr 15, 2010 from Susan EnnsIt's been said many times that prospects must feel they can trust you before they will buy from you. But what does "trust you" really mean? It's simple. Prospects need to know you and your company will do exactly what you tell them you will do, when you said you will do it. Every time you ...
Views: 2320(1 vote) - Global Tenders- Understanding The Basic Concept Of Tender Proposals! - by Submitted on Mar 31, 2010 from Emily RalphTendering is way through which many companies find the valuable route to market, in order to enhance their business. When it is referred that cracking a deal right away is a cumbersome task then this implies that making a tender proposal is not everyone’s cup of tea and especially when it is ...
Views: 7205(5 votes) - How Poor Communication Crashes Airplanes - by Submitted on Mar 29, 2010 from Joan CurtisI recently read Outliers by Malcolm Gladwell. In his book, Gladwell tells us how poor communication crashes airplanes. In other words, it’s neither the weather nor mechanical difficulties that cause crashes, but poor communication and misguided teamwork. When the pilot and the first officer ...
Views: 918(1 vote) - The 7 tips to Presentation Skills - by Submitted on Mar 22, 2010 from Frank O'ToolePresentation skills play an important role in business today and if you use some of the key 7 skills taught on presentation skills training courses there is no doubt that you can develop the skills necessary to carry out effective presentation So what are these 7 skills and tips necessary to ...
Views: 2049(7 votes) - Marketing Strategies: Does your “people pleaser” pattern get in the way? - by Submitted on Mar 16, 2010 from Maya BaileyDo you find yourself avoiding certain types of clients? Do you find yourself unable to speak the truth to your clients when their expectations of your services are unrealistic or if in real estate their properties are overpriced? If you’re like most entrepreneurs, your “people pleaser” pattern ...
Views: 1481(1 vote) - Think About Networking in a NEW Way... - by Submitted on Mar 15, 2010 from Marsha EganInstead of thinking about a network, let's envision a net. If you place yourself at the center of this net, you can see how your direct links, or connections, extends outward. And each of those links extend outward as well. Yet they are all interconnected. This is what we want our net to ...
Views: 885 - 3 Types of SEO Tools You Absolutely Can't Do Without - by Submitted on Mar 14, 2010 from Hargreaves CassandraSEO tools have become an Internet marketer's toothbrush - something we can't do without in the today's world. As SEOs we have to gather, process, analyze and take action on huge amounts of data every day. Doing it all by hand is no longer an option. To fight our way through the endless pool of ...
Views: 1662 - Marketing Strategies - 7 Tips to Motivate Your Sphere of Influence to Refer to You - by Submitted on Feb 23, 2010 from Maya BaileyAs a business coach for entrepreneurs, I often hear my clients say to me, “I just can’t pick up the phone and call my sphere of influence.” “Why not?” I ask. These are the responses I get: “I don’t know what to say.” “I can’t ask my friends or business.” “I have no reason to ...
Views: 2133(3 votes) - In the Bag - by Submitted on Feb 23, 2010 from Patty BuccellatoWomen’s bags have long been a source of awe; what do we keep in there, and why? Furthering the intrigue is the number of bags some women carry. According to a 2008 Self Magazine poll, 59 percent of those surveyed brought two or more bags to the office each day. Is more, “better”? Why do you ...
Views: 1112(4 votes) - Working Online With the Law of Attraction - by Submitted on Feb 16, 2010 from Kelly FlackToday, I would like to share with you 3 simple tips that you could apply to your online business, regarding the law of attraction. I hear some of you saying "What the…?" and that’s fine. That’s why the law of attraction (LOA) is a personal thing. We’ve all got it. We all use it every second ...
Views: 720(3 votes) - Tips on Creating an Expandable Network Infrastructure - by Submitted on Feb 04, 2010 from Marcos GarzaOne thing we can be sure of – change. Businesses come, go and expand. The overall economy runs in fairly predictable cycles - some good, some damaging. With the advent of information technology, most businesses must get on board. From data creation and storage to sales transactions, an ...
Views: 2026(1 vote) - Why Your Prospects Well Being Should be the Number One Desire - by Submitted on Jan 28, 2010 from Chris CurtisI am not going to sit here and act like I am some righteous saint who always does the right thing in every situation. I will however let you in on a little secret that has helped me tremendously in my business building efforts. Jesus said something very profound. He who wants to be ...
Views: 809 - 8 Article Writing Tips That Will Make Your Articles Stand Out - by Submitted on Jan 28, 2010 from Lauren OliverIf you are involved in writing articles for SEO, marketing products or advertising services, you may often have to take up multiple writing assignments on a staggering range of topics. No matter how interesting, enjoyable, and rewarding you find writing assignments, there may still be scope for ...
Views: 598 - Home Office Does Your Customer Really Care - by Submitted on Jan 26, 2010 from Robert WeeseMany business people, specifically those just starting out that previously worked out of a “bricks & mortar location are nervous about letting clients find out they wok from a home office. First they don’t know what to say when someone requests a meeting at their office and then there is ...
Views: 849(1 vote) - Jealousy, Bitterness and Intimidation OH MY! - by Submitted on Jan 25, 2010 from Jennifer JohnsonJealousy, Bitterness and Intimidation OH MY! We’ve all had or currently have them…difficult co-workers! Now, I am not your conventional “speak with your supervisor immediately” kind of advice giver, more of a “this is how it REALLY is and this is the most practical way to deal with it” kind ...
Views: 1192(1 vote) - Lead Management - A Modern Breakthrough In Business - by Submitted on Jan 19, 2010 from Jonathan Jones“The only way of finding the limits of the possible is by going beyond them into the impossible”. This famous quote by Arthur C. Clarke proved to be true in its real sense and entirety. The reason is so simple. Man continues to evolve in his way of thinking towards the road of progress and ...
Views: 597 - What to Know About Shopping Around For eCommerce - by Submitted on Jan 13, 2010 from Geordie WilliamsWhat are some things to know about shopping for an eCommerce website or ecommerce solution? One of the biggest mistakes small business owners and entrepreneurs make when pulling the trigger on an e-commerce website is not doing their basic homework. We at FORIX (www.forixwebdesign.com) have ...
Views: 711(1 vote) - Sticky e-Situations - by Submitted on Jan 09, 2010 from Joan CurtisIf you are anything like me, you are spending more and more hours in the workday at your computer. Perhaps, you are out and about but sending and receiving messages via your hand-held device. Communication in today's work world goes beyond the face-to-face interactions or even the telephone ...
Views: 1056(2 votes) - Product Development Basics – If There Is No Need In The Market, Create One! - by Submitted on Jan 06, 2010 from Shel LeyasdfIf you’re into business, you must know about product development. It refers to the whole process of launching a product or service in the market. Whether you want to introduce an entirely new product to the market or renovate it, or maybe develop a product line, there is a stepwise process ...
Views: 1917 - Executive Presence and Polish Spell Etiquette - by Submitted on Dec 30, 2009 from Diane CraigAs a Certified Image and Etiquette consultant, for over 20 years I’ve watched the definition of etiquette evolve and expand, especially in the world of business. Thirty years ago, anyone using the word etiquette in everyday speech might have been laughed out of town. Let’s face it; etiquette ...
Views: 2242(1 vote) - Appreciate Your Support - by Submitted on Jun 20, 2011 from Lyn Prowse-BishopAs we reach the end of another year my thoughts often turn to gratitude. I’m grateful to my clients who enable me to live this lifestyle, to be available for my daughter every day rather than having to ship her off to daycare, and generally be more relaxed about work. I’m also grateful for my ...
Views: 2351(4 votes) - Business Tip: 7 Steps to Getting It Done - by Submitted on Dec 17, 2009 from Barbara PhillipsMost entrepreneurs, if they are honest, will admit they have too much to do and things sometimes get lost in the shuffle. You are wearing at least half-a-dozen hats at any given moment. There are many systems out there to help you get it done, but let's look at just 7 steps you can take without ...
Views: 960(2 votes) - The Face of Your Business - The Front Desk - by Submitted on Dec 17, 2009 from Barbara PhillipsThe front desk and your receptionist can make or break your practice. Here are some tips to keep the face of your practice professional, yet refreshing and friendly. 1. Decide the atmosphere that you want in the front office. Do you want it calm and friendly, clinical and professional, or ...
Views: 1070(3 votes) - The Value of Building a Values-Based Enterprise - by Submitted on Dec 08, 2009 from Kristin RobertsonThe country of Bhutan thinks differently. This country values happiness over productivity, as evidenced by their measurement of the Gross Domesic Happiness index. Recently, the Prime Minister of Bhutan, Jigme Thinley, pointed to the cause of the current economic crisis. His answer: "Greed, ...
Views: 1269(2 votes) - Your Reputation Precedes You - by Submitted on Dec 06, 2009 from Dave TamkinI've been blessed to play with many musicians over the years. Some have been cool as hell and others with their enlarged ego and elevated sense of self entitlement I'll never forget. I have shared a beer or two with some, and others I've finished off the bottle of Sir Daniels both on stage and ...
Views: 1919(2 votes) - Represent Your Company Brand with a Professional Image - by Submitted on Oct 30, 2009 from Patty Buccellato“Management is doing things right; leadership is doing the right things.” - Peter F. Drucker In today's tough economy, leadership is more challenging than ever. Creating a productive and effective company entails setting standards and limits. One item that comes up often is image. The ...
Views: 8574(4 votes) - Showing the Legitimate Home Business Accurately - No Easy Wealth - by Submitted on Oct 31, 2009 from Menandro TomasIf your business involves helping other people become successful in a Legitimate Home Business opportunity, you should always want to show them the clear view of what you are trying to promote. Do you share your work from home opportunity to others? If you do, this means that your main task ...
Views: 1041(3 votes) - Plagiarising Content is Not Ethical - by Submitted on Jun 20, 2011 from Lyn Prowse-BishopYou found it on the internet to it’s free to take and use right? Wrong. Just because you see something on the web doesn't mean you can grab it and pass it off as your own. Recently I was alerted to the fact that someone had taken an article of mine, changed 'VA' wherever it appeared to their ...
Views: 1970(3 votes) - Forgiveness is a Team Sport - by Submitted on Oct 03, 2009 from Kristin RobertsonForgiveness and the workplace -- seems like an odd juxtaposition, doesn't it? We do not often think of forgiveness as having anything to do with the workplace, but surprisingly, forgiveness is an essential practice of a highly effective work team. Thanks to recent psychological and medical ...
Views: 1695(2 votes) - Starting with Facebook - by Submitted on Oct 02, 2009 from Jody MaleySocial Media is on the rise. Most people are not aware of how they can integrate social media as a "Free Business Tool". There are many ways of using Social Media and how to use them properly. Here are some great tips for using FaceBook as a business tool. Enjoy and "pay it forward" ...
Views: 1883(4 votes) - Rules for Social Networking Common Sense - by Submitted on Oct 01, 2009 from Fred BlackSocial Networking is all the rage these days. Every Internet Business Guru Wannabe is proclaiming his or her secret method to making Twitter or Facebook or MySpace put dollars in your pocket. Well Bubba let me throw in my opinion. If you're using these social networks to promote you or your ...
Views: 1611(9 votes) - Handling The Manipulative, Backstabbing Office Psychopath - by Submitted on Sep 25, 2009 from Andrew BaileyWe all have them. Those annoying, manipulative backstabbing colleagues. We normally label them as the 'office psychopath'. Male, female, it doesn't matter. In fact, Dr John Clarke, a lecturer at the Continuing Education Center at the University of Sydney and the author of two books on ...
Views: 12831(9 votes) - Interviewing During the Economic Downturn - How to Look Confident in a Job Interview - by Submitted on Sep 21, 2009 from Patty BuccellatoWhen you feel good about yourself, you radiate confidence. The same is unfortunately true when you're feeling desperate or negative, you then radiate discomfort and nervousness. The latter is not the nonverbal message you want to convey to potential employers today, or ever. Instead, the ...
Views: 1238(8 votes) - 3 Steps to The Art of Conversation - by Submitted on Sep 19, 2009 from Danish AhmedDo you want to feel more love and connection in your life? One way to accomplish this is to have more conversations! It's that simple. Think about it... Have you ever been in elevator with a dozen people and nobody said a word to each other? Why do we sometimes hesitate and stop ourselves ...
Views: 4832(15 votes) - Facebook For Business DOs & DON'Ts: Writing On Other People's Walls - by Submitted on Sep 11, 2009 from Charlene MurphyAs you know, the world is on Facebook with over 250 million active users. Never before have we had the opportunity of a global market at our fingertips, for FREE, I might add. Facebook is growing at a staggering rate and many of us are using Facebook for business, which is completely ...
Views: 2434(2 votes) - Pet Peeves About the Way You Communicate - by Submitted on Aug 30, 2009 from Karen ReismanPet Peeves About the Way You Communicate Karen Cortell Reisman, M.S. The Wall Street Journal dedicated an entire front page of its Journal Report to the issue of pet peeves. The subtitle, adjacent to a pictured unhappy woman ripping her phone in half, asks “Why do cellphone customers have to ...
Views: 3006(2 votes) - ***Hiring People for Tele-Sales? Why Not Select Those Who Speak Intelligibly! - by Submitted on Aug 29, 2009 from Nancy DanielsIt is Saturday morning and I just received a phone call on my business line from a man who was doing a survey. The person he wanted to speak to had to be male and had to be over 21. [Thankfully, I was able to respond politely that I did not ‘fit the bill’ and proceeded to quickly end the call. ...
Views: 3392(2 votes) - The Paul Newman Way to Buy Office Supplies: Give Something Back Office Supplies - by Submitted on Aug 27, 2009 from Intent.com AuthorsGive Something Back, an office supply company with an unusual business model, won two accolades from Inc. Magazine in the same year; it was billed as one of the country's fastest growing companies and lampooned as the worst corporate name in America. I spoke with Give Something Back's Mike ...
Views: 1040(4 votes) - Business Rituals? - by Submitted on Aug 25, 2009 from Intent.com AuthorsRituals. DO YOU HAVE A W.B.R. (Weekly Business Ritual)?? I love this topic. We all have rituals. Some that help us and have us take care of ourselves and others that hinder us and get in the way of us thriving. I spoke with a group of Big Fish today (www.bigfishnation.com) and here were ...
Views: 1764(1 vote) - In the Finance Industry, Building Trust Begins with Your Wardrobe - by Submitted on Aug 21, 2009 from Patty BuccellatoIn the hard-hit finance industry, building trust with clients unnerved by the shaky economy is critical. Creating a trustworthy image begins with the most visible element of your personal brand - your wardrobe. Expectations for the finance industry are more conservative than other business ...
Views: 1632(3 votes) - Minding Your PDA P’s and Q’s - by Submitted on Aug 21, 2009 from Diane CraigNew party protocols? I’d venture to say that PDAs are more commonly carried than pens, or even combs, in the pockets and purses of most urbanites. Every week, I receive questions for BlackBerry etiquette or iPhone protocols and our May newsletter provided tweetiquette tips. Social ...
Views: 1395(1 vote) - Collaboration - by Submitted on Aug 17, 2009 from Intent.com AuthorsIt is highly appropriate that this posting is principally written by my friend, colleague, and collaborator Elad Levinson. If it weren't for Elad, I doubt I would have written Working for Good: Making a Difference, While Making a Living last year. Elad's insights, support, guidance, and ...
Views: 691(1 vote) - Document Dilemma - by Submitted on Aug 26, 2009 from Diane CraigManaging your office environment Apple Stores across North America take pride in being paperless environments. They use technology to circumvent reams of paper, with only an occasional departure from their paperless guidelines. Apple may be the exception, rather than the rule. If memory ...
Views: 3537(1 vote) - 3 Secrets to Tweeting Your Brand and Business Successfully - by Submitted on Aug 02, 2009 from Dainaz S ILLAVAAre you a Tweet addict? I am so passionate about social media that everyday I enjoy the infinite ways people post tweets and how they bring out their personalities and brand messages. If you are a business owner it is very important for you to feel deeper connection to the customers and ...
Views: 1468(3 votes) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 8839(3 votes) - Three Keys to Excellent Customer Service - by Submitted on Mar 01, 2021 from Dr Rick GoodmanIf you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following: 1.They Listened to ...
Views: 8839(3 votes) - Forbidden Words - Cursing and Swearing - by Submitted on Jul 21, 2009 from Diane CraigEarlier this month, Global News asked me to appear on the 6 o’clock news to comment on the social taboo of foul language or cursing and swearing. I was being asked to comment on the etiquette of cursing–an oxymoron if ever I heard one! (Swearing – meaning solemn promise – is another subject ...
Views: 2075(1 vote) - Networking is Not Selling - by Submitted on Jul 20, 2009 from Kaya SingerYou've probably all had the "used car salesman" experience at networking groups. You meet a new person, and doing the normal protocol, you politely ask them what they do. They immediately launch into a passionate pitch about how wonderful their product is and assure you that you'll be dead next ...
Views: 890 - RSVP or Répondez s’il-vous-plait - by Submitted on Jul 19, 2009 from Diane CraigTranslation: please respond A client writes: There seems to be a lot of confusion about RSVP. I noticed this with two invitations I recently sent out. The first was to an intimate bridal shower at my home, and the second, to a costly destination wedding. I understand my experience was ...
Views: 1547 - Achieving Recession Chic: 10 Affordable Style Strategies - by Submitted on Jul 17, 2009 from Patty BuccellatoWith consumer confidence levels low, even the most enthusiastic shoppers are acting with caution. Some are even cutting back as the recession progresses. According to The NPD Group's Economy Tracker (March 2009), confidence levels have dropped to 36.7, down from 38 in October. The number gives ...
Views: 1285(1 vote) - Paying Out of Appreciation or Obligation! - by Submitted on Jul 01, 2009 from Charlene RashkowThe attitude one has when paying for services rendered is a subject that few people acknowledge or even consider, yet the impact on the recipient goes far beyond simply writing a check or depositing money into someone's account. I had the good fortune of working with a client who ...
Views: 1881(2 votes)