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Cynthia Lett is The Official SelfGrowth.com Guide to "Business Etiquette". You can find complete information on Cynthia Lett and her products by visiting www.lettgroup.com.
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International Protocol: International Greetings - By Cynthia LettHow To Meet 300 People In 30 Seconds - By Cynthia Lett- Add value to your home with durable laminate and tile flooring - by Submitted on Dec 15, 2010 from Bach KingWhether you are looking to remodel a room or upgrade outdated flooring, it's important to choose a flooring option that will add value to your home for years to come. A popular flooring option for busy families is laminate flooring. Eden Prairie and Edina homeowners are increasingly investing in ...
Views: 1267 - Striping Machines: Making Your Parking Area Painting Easier - by Submitted on Dec 10, 2010 from Arlyn DescalsoteYou are the owner of a business with a parking area that needs refurbishing. You decide one day that it’s time for that parking lot renovation you’ve always planned. You go out and buy a number of paints, accessories, stencils and manuals to help you with your job. Being a bit of a handyman, you ...
Views: 997 - First Impressions - by Submitted on Dec 12, 2010 from Shep HykenSome of my clients ask me if there is one simple thing they can share with their employees that will make the biggest impact for better customer service. This is not easy, as there is no quick fix for problem service or some miracle elixir that by magic will transform an organization into a ...
Views: 1361 - Gift Cards: bad or good? - by Submitted on Dec 13, 2010 from Ann Marie O'DellThis morning’s head line said “A gift card says, “There! Checked you off my list.” and stated how so many gift cards went unused last year, {possibly equal to unused personal Christmas gifts.} As for myself, I consider a well thought out gift card to be as compassionate ...
Views: 1888(2 votes) - The Americans with Disabilities Act and How It Impacts Businesses - by Submitted on Dec 13, 2010 from Arlyn DescalsoteIn all growing businesses, their clients are the highest priorities when it comes to services, benefits, activities, and programs in their facilities. Each client deserves the right to be treated in an equal holistic manner that is integrated under the management’s care. Most businesses improve ...
Views: 560 - E-body language — cornerstone of business communications - by Submitted on Nov 28, 2010 from Diane CraigWhen I established my Executive Presence Training Program, body language was an important building block. Still is, when you consider that our strongest impressions are conveyed visually. The subtleties or nuances of even minimal body movements and gestures provide important signals. Body ...
Views: 1399 - Learning to Respect Your Own Time - by Submitted on Dec 13, 2010 from Aron SmithLearning to respect your own time. Sounds like a really basic concept and not hard to do at all, and for some this is true. I, however, struggle on a daily basis to respect my own time and I am a professional organizer who specializes in time management. I am also a people pleaser. For years I ...
Views: 879 - Interview Follow Up: What’s the Next Step? - by Submitted on Nov 23, 2010 from Peggy McKeeIf you’ve had your interview and you’ve sent your thank you note, what do you do now? If it’s been a week (don’t wait longer than that), you need to call the hiring manager to see what’s going on. Where are they in the hiring process? Are you being considered? What do you need to do to ...
Views: 1875(1 vote) - Competing with the BIG GUYS in Ethical Standards - by Submitted on Nov 15, 2010 from Jeannine ClontzWhen I first started my home-based business, everything I read about marketing indicated a need for me to think BIG, act like I was this huge conglomerate in a brick and mortar storefront, with scads of happy employees all a buzz to keep our clients happy. That was a bit over the top for me, ...
Views: 1079 - Eight Tips to Deal with Bully Emails - by Submitted on Oct 29, 2010 from Joan CurtisRecently, I had the misfortune of dealing with a colleague who liked to intimidate through email. I suspect some of you might have had similar experiences. The entire process made me think about what is the best way to deal with bully emails. We want to “say it just right.” But, what is ...
Views: 4915 - 3 Simple Ways to Build Business Relationships - by Submitted on Oct 26, 2010 from Lelo PaulLong term business relationships are one of the most effective ways to market a business. High quality business relationships are all about how you interact with people. This can include potential clients, customers, business partners and associates. Solid relationships should focus on building ...
Views: 1659 - Conscious Capitalism - by Submitted on Nov 01, 2010 from Steve McAllisterNot too long ago, the European Union pledged to enforce trade restrictions on countries that do not comply with their efforts to reduce their greenhouse gasses and help to prevent climate change and global warming. Many hoped that America would have been the leader in this endeavor and taken the ...
Views: 1098(1 vote) - Office Etiquette – “Friends” - by Submitted on Oct 29, 2010 from Michael TrustOffice Etiquette – “Friends” In any office environment, people have friends with whom they feel more than just a “work relationship”. These relationships often help to facilitate work getting done by the use of informal networks, and the like. However, there are some things to watch for when ...
Views: 944 - Value: Let it Initiate with You - by Submitted on Oct 22, 2010 from Mark Ting“Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.” - William A. Foster Loads of people begin out as average students. We were continually daydream at ...
Views: 1040(2 votes) - Following Up After Your Job Interview: A Step-By-Step Strategy - by Submitted on Oct 26, 2010 from Peggy McKeeIn the best possible world of job interviews, you asked about how well you did and what the next steps are during your conversation with the hiring manager and you got a clear answer on when a decision would be made and what to expect. But, maybe you didn’t ask, or maybe they put you off and ...
Views: 1659(1 vote) - What Should You Wear To The Medical Sales Interview? - by Submitted on Oct 26, 2010 from Peggy McKeeWhat to wear for the interview can keep medical sales job seekers up at night because it’s so subjective. It’s not like other hard-and-fast rules of interviewing, like “always bring your 30-60-90-day plan,” or “always close for the job.” But your interview attire is just as important as those ...
Views: 5622(1 vote) - 5 Tips for Being Professional - by Submitted on Oct 15, 2010 from Lyn Prowse-BishopI am in despair!!! For the last few years – five at least – I’ve been trying to teach newbie virtual assistants about how to increase business, stay in business, keep clients happy and so on. By ‘newbie’ I mean anyone who has been in business less than 2-3 years. Forgive me for being blunt but ...
Views: 2697(1 vote) - Job Interviews: How To Dress For Them - by Submitted on Oct 07, 2010 from Naomi WestIn high school our teachers would introduce the distinct career fields so that we can take an interest in something. Usually we would blow them off until our senior year when it is time to take the SATs and choose a college. By the time we leave college we begin the hunt for our dream jobs. The ...
Views: 774 - The Single Stop Destination For All Property MattersSubmitted on Oct 07, 2010 from Jodi FlowersHere is a wonderful blog where you can find anything and everything that you wanted to know about property. Right from the basic buying, selling and renting process, this site also gives valuable input about a host of other things connected to real estate. The site features an amazing book ...
Views: 760 - 6 Anger Management Techniques to Manage Your Boss - by Submitted on Oct 01, 2010 from Joe JamesOne of the most important people to use anger management techniques with is that person in your life that you struggle getting along with that you warmly refer to as your boss. You're tired. You're discouraged. You're dejected. You're unmotivated. You may feel that your boss is intimidating, ...
Views: 7517(2 votes) - Lack Of Candor and Stand In Corporate America - by Submitted on Sep 23, 2010 from David NourA multitude of surveys done in the late 1960s showed that 70 percent of U.S. residents felt that corporations could generally be trusted to act responsibly. Even after the economic boom of the past two decades, this figure has fallen to around 45 percent. Particularly, because of times of crisis ...
Views: 1184 - Understanding Lead Generation - by Submitted on Sep 23, 2010 from Justin DavisLead Generation process has different aspects that employees follow. That is why there are businesses that define its flow in order for them to harvest good fruit in the right season and in the right tree. If the correct procedure is followed, then nothing could go wrong making your company an ...
Views: 782 - Tips to create a good website - by Submitted on Sep 23, 2010 from Mary SchmidtA website is an effective medium to target a number of people simultaneously. But what differentiates a good website from a not so good one? How is it that some websites attract a lot of customers and a rival business attracts few? Research indicates that the difference lies in their website ...
Views: 803 - Exemplary Executive Conduct — the Emblem of Every Successful Organization - by Submitted on Aug 25, 2010 from Diane CraigI am a real advocate of looking up the ladder to role models, for cues and guidelines, so I was truly exasperated to hear the following story: A young colleague of mine, let’s call her Mandy, returned from a recent meeting so agitated, not even an iced cappuccino (with whipped cream!) would ...
Views: 1396 - Co-workers Who Are Troublemakers in Packs - by Submitted on Aug 23, 2010 from Timothy ArendsProblems at work are a typical topic of advice columns. Many working people have their own unhappy stories to tell, and entire books have been written on the subject of problems at work. Discussions of sexual harassment have been commonplace in recent years, but dysfunctional on-the-job ...
Views: 2670 - Co-workers who are Troublemakers - by Submitted on Aug 23, 2010 from Timothy ArendsCo-workers who are troublemakers can be a problem for anyone, but shy people may have particular trouble with difficult fellow employees. Shy people often find themselves to be judged more harshly than extroverts on the job. Dr. Jonathan Cheek has found that underemployment, uneasy work ...
Views: 1496 - How To Deal with Co-workers Who are Troublemakers - by Submitted on Aug 23, 2010 from Timothy ArendsWe all must work if we are to succeed in life. Unless we were born wealthy, we have no choice in the matter. We have many challenges in any job. To add the need to deal with coworkers who are troublemakers is one more difficulty. It is through our jobs that we get our feeling of self ...
Views: 3410 - Job Interview Tip: What To Do If You Got the Offer, But It's Not From the Company You Wanted - by Submitted on Aug 23, 2010 from Peggy McKeeIt’s a little rough-and-tumble right now in the job search, and it’s not uncommon for a candidate to receive a job offer that’s not quite the one they wanted. Often, the candidate then feels like there’s a decision to be made, but it’s not the decision they think. Candidates weighing a job ...
Views: 2512 - Job Interview Mistakes: Oops! I turned down a job that I want now! - by Submitted on Aug 23, 2010 from Peggy McKeeHave you ever found yourself in this situation? You turned down a job offer because you were sure you were getting a better one…and then you didn’t. What now? Can you get that offer back? Maybe. Here’s your best shot at turning this situation around for you: First of all, find out ...
Views: 6094 - Should You Bring a 30/60/90-Day Plan to the First Job Interview? - by Submitted on Aug 18, 2010 from Peggy McKeeMany candidates wonder if it’s a good idea to bring their 30/60/90-day plan to their first job interview with the company. They have questions about timing, etiquette, or even saving a “wow” moment for the second interview. A 30/60/90-day sales plan (or action plan, if you’re not in sales), ...
Views: 3751 - Why Inappropriate Dress at Work May Send the Wrong Message - by Submitted on Aug 16, 2010 from Diane CraigIn my book, eavesdropping is snooping. It may be accepted behaviour in spy novels and British mystery programs but unless your name is Inspector Poirot, eavesdropping is a no-no. Last week, I admit, I had an Inspector Poirot moment. Really. I couldn’t help myself because as I was having lunch ...
Views: 2354 - Tips to match your business attire to fit the country you are working in and traveling to - by Submitted on Aug 18, 2010 from Diane CraigAccording to the recent Ipsos/Reuters survey conducted in 24 countries around the world, there is considerable disagreement about business dress codes. That's not to say workplace attire is an international hot potato with daily conference calls between Brussels and Singapore thrashing out the ...
Views: 2439 - Protect Your Organization from Employee Theft - by Submitted on Aug 18, 2010 from Janell McDougaldProtect Your Organization from Employee Theft When people think of the theft of business property, inventory, or any other assets they often think of shoplifters not employees. Many have a false sense of security and don’t want to believe employees steal more than shoplifters. The reality ...
Views: 1325(4 votes) - Do You Have a Brag Book? Don’t Leave It at the Interview - by Submitted on Aug 18, 2010 from Peggy McKeeBrag books are a fantastic way for you to showcase the best you have to offer as an employee. It’s a historical look at what you’ve done over your career, and it’s made up of your performance statistics, project results, product brochures you’ve created, awards, rewards letters, and even ...
Views: 3178 - Important Conversation Tips for Your Professional Life - by Submitted on Aug 18, 2010 from Joshua UebergangThere are different rules for different places, and most of the etiquette we employ to civilize our lives is predicated on the notion that our rules should be tailored for the situation. Just as you wouldn't dress in formal wear for a casual get together, neither should you use the kinds of ...
Views: 1706 - 6 Tips for Better Interpersonal Business Communication Skills - by Submitted on Aug 18, 2010 from Joshua UebergangWe've all been there, trying to give a presentation not well received, and nothing you do seems to turn the tide in your favor. Maybe you're too shy, or nervous, or closed off when you are trying to communicate, but whatever the cause, you need to rectify it fast or risk losing respect, your ...
Views: 1207 - Shy People - Learn to Enjoy Networking at Parties - by Submitted on Aug 12, 2010 from Royane RealMany people are intimidated by the idea of attending a party or a business function, especially if they are shy. This is a shame, because social shyness can hurt your career chances as well as your potential for romance and friendship. I’ve put together some tips for you that can help you ...
Views: 2463(2 votes) - Facebook Etiquette 101 - by Submitted on Aug 10, 2010 from Walethia AquilAs businesses increase their use of social media to attract new customers to their products and services, Facebook can be a valuable tool for attracting your ideal client. According to HubSpot Blog “Facebook has over 200 million active users and that number continues to grow ...
Views: 2001(1 vote) - 10 Tips for Writing Emails - by Submitted on Aug 04, 2010 from Alvah ParkerThis article was written because this past week I have seen three examples of emails that were read by people other than the intended recipient. In one case an attorney published a whole email exchange between the attorney and an applicant for an associate position in her firm. It should have ...
Views: 2596(1 vote) - How Not to Choose a Professional Consultant - by Submitted on Jul 29, 2010 from Geoff FickeSeveral years ago I wrote an article entitled “How Do You Choose the Best Marketing Consultant”. The article was posted on my website - www.DuquesaMarketing.com - and on numerous print and internet links. The content was written to advise layman of the many options and obstacles that should be ...
Views: 1148(6 votes) - Telemarketing - a Sound Business Practice - by Submitted on Jul 20, 2010 from Bianca Dela FuenteWe all know that each and every business around are vigorously looking for more avenues for business growth and expansion; hence they find the need to generate more potential leads in every means possible. If you are one of these businesses, then you might want to consider ...
Views: 1099(3 votes) - Waterproofing Products - by Submitted on Jul 14, 2010 from Ozark RiverAn impermeable surface or object is impermeable or resistant to the passage of water because of its make or because of the application of a waterproofing agent. Therefore, the process of securing/sealing a surface or object to make it water resistant is called Waterproofing. There are many ...
Views: 2578(1 vote) - How Business Process Analysis Can Help Your Business - by Submitted on Jul 12, 2010 from Leonard DavidsonBusiness process analysis is a technique and methodology used by operational efficiency professionals to help businesses improve. This is done by documenting, reviewing and analyzing company's business processes and finding ways to reduce operational costs, optimize processes and eventually ...
Views: 822(1 vote) - Post-Interview Follow Up Tips: After The Thank You Note - by Submitted on Jul 12, 2010 from Peggy McKeeCandidates often ask me, “Post-interview, how long should I wait AFTER I send the thank you note to contact the hiring manager again? What should I say? Should I call or email again?“ The post-interview follow up period can feel like the trickiest of situations for candidates. Push too ...
Views: 2473 - 5 Ways to Productively Network - by Submitted on Jul 09, 2010 from Ann PottsIt’s important to network, but it’s critical to do it in a productive way. Networking takes time…and it’s important that you be productive, not simply busy running from event to event or online group to online group. Here’s some tips to bear in mind: 1.Give First. I know that you are ...
Views: 2282 - A Winning Career Search Principle - Form and Presentation is Critical - by Submitted on Jul 02, 2010 from Peggy McKeeI've often been amazed at how little preparation some folks put into their job search and especially into the preparation for the interview itself. So much matters in this process. The day of the week, the color and make of your suit, the condition of your personal hygiene, your plan for the ...
Views: 1637 - How Many Contacts and Resumes Are Enough? 10, 100, 1,000? - by Submitted on Jul 02, 2010 from Peggy McKeeHow many contacts and resumes are enough? That is an excellent question. Perhaps the answer is simpler and at the same time more frustrating than we would like. As success driven people, we like concrete answers with concrete solutions performed in a concrete, fixed period of time. Yet, in this ...
Views: 1963 - What’s Your Greatest Weakness? How to Answer the Most Irritating Job Interview Question—And Still Get It Right - by Submitted on Jul 02, 2010 from Peggy McKee“What’s your greatest weakness?” is one of those typical but tough job interview questions. We all hate this question, but it comes up all the time, and your answer is critical. You know you’re going to get asked, so be prepared. It’s trickier than it seems on the surface, and there’s an art ...
Views: 4955 - Where should YOUR advertising dollars and time be spent? - by Submitted on Jun 17, 2010 from David SchoemakerWhere should YOUR advertising dollars and time be spent? We are at the halfway mark of the year and it is beginning to look up for sales for most businesses. We aren't out of the water yet with the recession but the light at the end of the tunnel is getting clearer. I wouldn't say now is ...
Views: 752(1 vote) - Since When Did Mediocrity Become The Norm? - by Submitted on Jun 13, 2010 from Cookie Tuminello“There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.” – Norman Vincent Peale One of the definitions of mediocrity I found on line stated: “Averageness: ordinariness as a consequence of being average and not outstanding,” and that pretty much ...
Views: 2675(5 votes)