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If you're not satisfied with how your people are performing, maybe it's time to back up and check whether your expectations are clear.
The fact is that even though you may assume your people are clear about their roles and responsibilities, often that's not the case. And if you, as the ... Views: 1258
Teams and organizations are constantly plagued by project execution errors and failures. These failures create an execution gap -- a gap between what an individual and/or team plans to do and what they actually do instead. Just as retention rapidly degrades after learning, so does project ... Views: 1258
Leaders, do you have an “Eeyore” on your team? Someone who acts as if the glass is half-full? Someone who acts as if he is resigned?
Many of us read the classic Winnie the Pooh as children (or had it read to us). You may recall one of the key characters was a donkey named “Eeyore” who was ... Views: 1257
I often hear leaders in organizations say things like: "We want to build a culture of accountability" or "We'd like a sales-driven culture" or "We want to create a culture where the customer comes first." It is one thing to identify the kind of culture you want to develop and another to fully ... Views: 1257
Making someone happy isn’t really hard to do, and the payoff is that you boost your own mood by spreading happiness all around. You cause a ripple effect that affects the happiness of people you don’t even know and you may even become healthier through your random acts of kindness. So, what is ... Views: 1257
Being the Boss, Being the Best
Three Tips for Success!
Carrie Stack, M.Ed.
Founder, Say Yes Institute
Trainer/Coach
Everyone wants to be an amazing boss, yet so few are. Why is that? You can ask group after group about a boss that had the “It” factor and they can easily identify what ... Views: 1256
A common theme from some of the reading and training that I have done over the past few years is that if you think small in your business and life too for that matter, then that will become your reality.
Those thought patterns of "smallness" will be a self-fulfilling prophecy, and you and ... Views: 1255
When you’re a small business owner, you have to be the man (or woman) of all hands: you’re usually the one who sells products or provides services, as well as takes care of all the administrative arrangements and financial management. Everything that’s related to the operation of your business ... Views: 1255
Probably the hardest part of setting goals is the first step of actually deciding to take action! The main hurdle that most people face is the incorrect assumption that goals are only for business or sales-minded people. The reality is everyone subconsciously sets goals throughout their day. ... Views: 1255
Remember the time you decided to take a 15 minute coffee break from work and sat down reading a newspaper in the cafeteria? Later on you got up feeling very well informed about current affairs but realized an hour had passed and you had to rush back to your desk to complete the tasks on your ... Views: 1255
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***Change is Life - by Jim Clemmer, the Official Guide to Success Principles
"Weep not that the world changes. Did it keep a stable, changeless state, it were cause indeed to weep." — William Cullen Bryant, 19th century American poet, critic, and editor
"I hate all this change. Why can't things just stay the same?" Dirk shouted angrily at the TV news anchor. He threw ... Views: 1254
Meetings get a bad rap in the workplace these days, and rightfully so. Too often, meetings are unproductive, boring and a general waste of time.
What’s the problem?
The biggest issue is time. With executives and managers being so overbooked, meetings get cut short when they rush in from ... Views: 1253
Organizational Development is the implementation of a series of well-planned strategies aimed at system wide improvement. The term has become synonymous with change or process improvement generally in organizations that have a problem. However, if the ultimate goal is to maximize and maintain ... Views: 1253
It’s often the case that during an initial meeting with an entrepreneurial leader, he or she will proclaim, “I bear the entire burden of the business, the weight on my back is overwhelming!” While employees walk into an organization with a different mindset than employers and high level ... Views: 1253
Now that it's a New Year, I've been thinking about how managing partners and leaders of organizations are so busy, busy, busy, doing, doing, doing, they don't take the time to think, plan and then act, which is my mantra for overbooked leaders.
Think, plan and then act is a three-step ... Views: 1251
As the name implies, effects-based thinking (EBT) is an approach to strategic planning and decision making where the effects of specific actions are assessed, not in a narrowly defined and time-limited way, but through a perspective that is sensitive to broad-ranging and lasting impacts. ... Views: 1250
This is a story, about a business owner who wasn't doing very well in business at all. She had no business plan, no marketing plan written down, but had heard, quite a bit, how creating one would help.
So she moved 3000 miles from "home" and three months later, came across an all day One Page ... Views: 1250
A headhunter was on the other end of the phone. He was looking for an assistant to a CEO/Owner for a small, but very successful business. Essentially, he wanted someone at his disposal night and day. That didn't seem like a huge deal. And then the next question came..."Do you mind if someone ... Views: 1249
One of the things that you need to think about carefully if you're a small business owner is the amount of money that you are spending on your business. This is not only going to have an impact on your bottom line, it will have an impact on your possibility of success because spending too much ... Views: 1249
Now may be the time, in the midst of an economic recovery, that companies stop to take a good hard look at their ethics initiatives. Many companies have started to notice that being ethical and acting ethical is a vital and integral component to business success, especially in this economic ... Views: 1249
You are responsible for the day-to-day operations of the department and are knowledgeable around the business functions. What about the people tasks? Managing people starts with recruiting…finding the right talent. I’ve created a simple step-by-step guide to help you through ... Views: 1245
The chief information officer or CIO is the senior level executive in charge of the firm's technology infrastructure, organization, and planning.
The CIO plays an important function in formulating the best technique to execute alternatives and finding out the technology needs of a company. ... Views: 1242
Performance appraisals, as you may know, can be very stressful for both the employee and the manager. I’d like to share some of my tips in making the appraisals less nerve-wracking and more productive.
Tips for Employees
For the employees, performance appraisals are inherently difficult ... Views: 1242
Why are you procrastinating? Why are you making excuses? Why are you never completing anything? Why are you putting off until tomorrow what can be done today? Do any of these phrases sound familiar?
We all procrastinate at one time or another. We all are guilty of letting our family and ... Views: 1241
Does a leader need to be the smartest person in the company to achieve growth and customer satisfaction? No.
In fact, being the smartest person in the company can actually impede growth. Some leaders just can't get over "themselves." Yet unfortunately when you suggest that they could be the ... Views: 1238
We use two prepositions with the verb ‘communicate’ - ‘with’ and ‘to’.
‘With’ implies dialogue and involvement between communicator and recipient.
‘To’ implies the one way process of informing and has no place here.
The involvement of communicating with someone may have an outward or ... Views: 1238
I often hear stories about button pushers. I have them myself. When you have an automatic, negative response to something, this often indicates a hypersensitivity that’s referred to as “getting your buttons pushed.”
Usually these sensitivities have developed due to hurtful childhood ... Views: 1238
Increasing workplace productivity is one of the main aims of any business these days. The way to precisely undertake it faces a controversy, which many of us would want to have an answer to. Amongst the many kinds of approaches that can lead the workers towards the direction of increasing ... Views: 1238
"You can buy a man's time; you can buy his physical presence at a given place; you can even buy a measured number of his skilled muscular motions per hour. But you cannot buy enthusiasm...you cannot buy loyalty... you cannot buy the devotion of hearts, minds, or souls. You must earn these." — ... Views: 1237
A partner portal is common these days especially since majority of modern companies have to deal with a great deal of channel partners. It has been proven that utilizing channel management strategies and making the most out of business partnerships and selling products and services through ... Views: 1237
Well, the holiday season is upon us. Before you dole out a holiday bonus or send your assistant to fetch more knick-knacks, slogan-wear, or fruit baskets, you might think about what will be more meaningful to your employees. Based on our recent research, we learned that fulfillment was in short ... Views: 1237
As we are working with more SME organizations, we are observing two types of business heads or owners.One type of business owners involves themselves almost full time on managing all aspects of operational activities on a daily basis and not giving much focus on the business aspects of ... Views: 1237
Here are two simple facts of life:
1. People make mistakes
2. Things go wrong
If you manage a team and you don't think they're making mistakes and you don't think anything is going wrong, you're deluding yourself. They're just not telling you.
In any significant job, project or task, ... Views: 1236
INFOR DISTRIBUTION SOFTWARE
NSA COMPUTER EXCHANGE CORP EXPANDS ITS ROLE IN THE INFOR PARTNER NETWORK (IPN) AS AN ALLIANCE PARTNER TO ASSIST IN THE IMPLEMENTATION, SUPPORT, AND SALES SUPPORT OF INFOR DISTRIBUTION SX.e.
HICKSVILLE, NEW YORK – NSA Computer Exchange Corp (NSA) is excited to ... Views: 1236
Las Vegas, - CIMON Inc., a global supplier of industrial automation products and reliable process control systems, this week announced they will be releasing their latest SCADA software, featuring several updates for improved functionality.
Notable SCADA improvement highlights include the ... Views: 1235
In business, first impressions count, so let’s do the math. A good first impression + a good reputation = networking for success. Anyone who is involved in public relations needs to understand the value of not only creating good first impressions but lasting ones too, since every interaction ... Views: 1235
I admit to having had a recent “wake-up” call about awe. I learned that it doesn’t take much to have an experience of “awe,” and the benefits are long-lasting. Admittedly, up until recently, I underestimated the importance of awe in helping me super-charge my focus, creativity and ... Views: 1234
I’m going to fill you in on something many leaders don’t get: You must fulfill five very basic requirements if you expect people to perform.
You MUST give your people an explicit sense of the overall organization’s mission and values, and why they should care about them.
You MUST develop ... Views: 1233
Take those steps to successful sales
Imagine you could avoid reluctance and avoid rejection on your sales calls. Now who would not like that? To be a professional sales representative you need to go through a process of steps. In sales training courses it is said that if you do not go ... Views: 1233
“Integrity is not a 90 percent thing, not a 95 percent thing; either you have it or you don’t.” - Peter Scotese
Opening up the newspaper or turning on the news can be a really scary act these days, which is why I don’t recommend doing either of these activities on a regular basis. It seems as ... Views: 1232
By Beth Barnett, Director of Communications
I remember hearing this phrase as a brand-new agent. I don’t think the ink on my license had dried yet! This sounded great and I remember being so excited. I also remember that in my inexperience and naivete that I hadn’t a clue what that statement ... Views: 1232
Aren’t All Realtors Alike?
Over the years, I’m sure you’ve met someone perhaps at a dinner party or networking event, told them you’re a Realtor and then had them say “oh, my cousin, sister, brother or friend (pick one) has a real estate license, they do it part-time for extra money”. Like ... Views: 1231
"The world is moving so fast these days that anyone who says it can't be done is generally interrupted by someone doing it." — Elbert Hubbard, 19th century American editor, lecturer, and essayist
My library is full of books chronicling, charting, and categorizing the major changes societies, ... Views: 1229
A Book Review of “12”
To my knowledge, the book “12 The Elements of Great Managing” by Rodd Wagner & James K. Harter, PH.D. is the first of it’s kind to provide proof that the soft stuff of management really counts in business. Their findings are based on Gallup’s ten million workplace ... Views: 1229
Do you have an entire notebook page of priorities for things you need/want to get accomplished? Or possibly is your list 2 or 3 pages?
I am in that situation now! Maybe it’s the change of seasons, but it always makes me look ahead at what I want to accomplish in the next 3-9-12 months.
Now ... Views: 1229
Do you have employees who act less than desirably with customers? Is there someone who is anything but a team player? Have you noticed a pattern in someone being late or calling in sick? These few recognizable symptoms may be of employees who work in an environment that may not be motivating to ... Views: 1229
There are at least seven conscious business practices that emerge as the organization shifts its focus from external behaviors to inner resources. At a high level the organization broadens it perspective, deepens its perception as its actions become more intentional. This article looks at ... Views: 1228
The phone rings. I answer it with trembling hand, because at the time I was an Eastern Regional Customer Service Manager for Matheson Tri-gas. Outside calls usually meant a displeased customer that asked for the manager. I thought "What did one of my customer service representatives do now?" ... Views: 1228
Remember Curious George from the childhood book? Always curious and getting himself into one adventure after another because of his intense curiosity. Curious George took curiosity to an extreme. Yet, he inspires me to think about how curiosity is a necessary and often underrated leadership ... Views: 1228
As innovation bombards the world of vapes, more and more manufacturers enter the industry as demand for vape kits reaches higher and higher. Every now and then, these manufacturers come up with new technologies that attract more and more consumers in a global revolution against ... Views: 1226