Now may be the time, in the midst of an economic recovery, that companies stop to take a good hard look at their ethics initiatives. Many companies have started to notice that being ethical and acting ethical is a vital and integral component to business success, especially in this economic climate.
If your code of ethics is five years old or even older, it is time to reevaluate and review it in detail. Now I’m not referring to your code of conduct. A code of conduct is a compliance document and is not really considered a code of ethics.
A code of ethics should be designed to focus on what is acceptable or not acceptable, what is negotiable and what is not negotiable. The terms of “right” and “wrong” can at times be too subjective and absolute.
A code of ethics is like the rules of a game. If I come to your house to play a game, shouldn’t you explain the rules before we play? And what if you change the rules in the middle of the game? What happens to your credibility? What happens to the credibility of the game? Your business deserves a code of ethics so everyone in the company plays by the same rules.
Let me share with you a short series of questions to help you reflect on your company’s ethics initiative and where you may need some help or work.
1. Do you have a code of ethics? If not, why not? If so, do all employees have a copy of it? Does the company provide ongoing ethics training to reinforce the code? Is your current format working?
2. With so many different formats for learning, how do you know which one is the most effective? Is your ethics training a “one shot” deal or is it ongoing?
Are all employees, from the top down, required to participate in ethics training?
3. What are the options for your people to confidentially report unethical behavior, i.e. hotline, ombudsman, ethics committee? How well are they utilized? If not, do you know why? If they are, how expedient and justly are you in dealing with the issue?
4. What type of initial ethics training do your new hires receive? If none, why not?
I always suggest to jobseekers that one of the first things to ask a prospective employer is for their Code of Ethics. If they can’t produce one, think twice about any possible job offer. Why do you think that is?
Like anything else, it is easy to preach it, but more difficult to live it. Many companies who played a role in this economic turndown had codes of ethics. So what’s the problem?
For over 20 years, Frank Bucaro has spoken to hundreds of clients in various industries about the importance of ethics in business. This platform veteran holds the prestigious award of CPAE, Speaker Hall-of-Fame (Council of Peers Award of Excellence) and the CSP (Certified Speaking Professional) designation through the National Speakers Association. He has been interviewed on BusinessWeek Online, CNNfn (now CNN Money), RE/MAX Satellite Network, New York Life Satellite Network. His articles have appeared in Best Practices in HR, Affluent, The American Salesman , Business First of Louisville, Corporate Incentive & Travel Online, and American Way (American Airlines magazine), just to name a few.
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