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Successful Retailers Have One Thing In Common - Great Customer Service
One of the first jobs I held was with K-Mart. Back then K-mart was one of the top retailers in the country. I was proud of the fact of all the people working at our store, I generated more sales than any other person.
My ... Views: 848
Prior to that… let me share my thoughts. It starts out ROUGH but has a GOOD FINALE.
What is it with the car business? We all know the stereotypes. Slick, sly, sometimes scamish.
With all the competition for business and the trend of everyone touting the “best customer service”, one would think ... Views: 1289
The catering is becoming a great business in these days. The main advantage of catering business is the requirement of capital for this business is quite low. In fact if you have a good chef with you then you can rent the catering equipments and appoint some people to join you in daily payment ... Views: 942
It's a newly "recognized" population seeking mental health and medical services in today's world. The statistics say it all when over 11.7% of the military are currently reacclimating themselves into everyday society with post traumatic stress disorder, depression and other mental illnesses. ... Views: 2390
We all know that the business of catering can be a fantastic and a business of profit if some basics are followed properly. Also it is widely accepted fact that event catering is more profitable for the people, who are in the business of catering. There is another type of catering service ... Views: 804
Call centre business has a reputation of being one of the industries that has high hiring and firing turnover and likewise, the mindset of the people available in industry is nurtured on the same philosophy. They are not much concerned about frequent switching like other careers where it goes ... Views: 723
PowerPoint has become such a common business standard that a ordinary PowerPoint presentation is immediately marked as such. Especially if you're making a sales presentation, a poor presentation may even hurt your business.
In other kinds of corporate meetings, they can help to underscore the ... Views: 1239
Every person in USA has its own car and need to maintain the car based on the usage. The proper tyre gives comfortable to the users. Every one wants comfort to give peace in the mind while lie-down on the sofa or on the chair. It is advisable to select the proper tyre for comfortable seating and ... Views: 901
All the experts agree that creating good customer experiences is the key to business success. In fact a Deloitte & Touche study of 900 manufacturers determined that customer-centric companies not only have more loyal and satisfied customers they are sixty percent more profitable than companies ... Views: 1428
A new business faces multiple challenges that are unique to their situation of being a brand new operating company. Most businesses are destined to fail within the first five years of existence and it stands to reason that, for businesses that highly depend on patronage, customer service will ... Views: 1010
Online Customer Service via Live Chat on your website serves as a gateway to broader and enhanced live communication with the customers - establishing a loyal customer base for your online business.
The elements that keep customers loyal are the quality of your product or service as well as ... Views: 959
To create a positive relationship with customers, you want them to feel comfortable with you. Here are some ways to quickly establish good rapport with your customer.
Create a positive impression with body language.
A smile and relaxed, open body position is an invitation to your customer to ... Views: 6898
For years now, we have learned to develop our business using computers and advanced technologies. Even though computers have turned out to be an immense help, they have also contributed to data insecurity and difficult protection for information that is vital. The last affirmation was especially ... Views: 866
Creative Writing Tips –
When an idea comes to us for a short story, we either think of a story line first or a character first. Whichever we think of first, and later on build, we have to make sure the plot and the character suit each other.
Example one – We think of a story line ... Views: 660
The rules have changed. The Internet has made it easier, faster, and more convenient for consumers to compare prices, quality, features, and previous customer experiences. With a suddenly level playing field for brand comparison of commodities, what is the new differentiation? Trust, confidence, ... Views: 1480
This book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ... Views: 2119
This book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ... Views: 2438
This book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ... Views: 1194
This book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ... Views: 1621
This book review is part of a series that covers the topic of Customer Service. Customer service is a series of activities designed to enhance the level of customer satisfaction. Its importance varies by product, industry and customer. Todd McDonald is the Official Guide to Customer ... Views: 4365
It takes a long time for a self employed business owner to build up a reputation for great customer service. I am a caring person, and putting customer service first is something I hold very dear as an important aspect of how I do business. And recently, I almost blew it. In a fit of irritation ... Views: 1164
Dear Writing Reader,
Here is my top five tips for increasing the amount of exposure to anyone's online Writing Portfolio:
Tip #1: Add your Online Writing Portfolio URL to your email signatures.
The simplest way to promote your Portfolio's URL is to add it to the email signature of any and ... Views: 1156
The significance of writing skills is emphasized far and wide over and over again. Writing skills are called mandatory, indispensable, crucial and drastic ability, a ticket to the thriving future of the person.
The overwhelming majority of instructors and employers which were surveyed recently ... Views: 802
Organizations today are undergoing massive changes. Changes that include reorganizations, re-engineering, downsizing, mergers, acquisitions, software and hardware changes, new management . . . and the list could go on and on. We are living in an age of incredible change and instability.
This ... Views: 1140
When was the last time you had a truly phenomenal customer service experience?
When was the last time someone you know shared a story about wonderful customer service?
Were you able to recall a truly positive experience without having to think too far back? If so, that’s great! I encourage ... Views: 1694
Although the internet may be a wondrous piece of engineering and a work of art in progress is it is also an important and powerful industry. The internet represents an unparalleled opportunity for work. Web designers might as well be the modern equivalent of the gold miners of the Old West. They ... Views: 770
‘Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work.” Stephen King
Ever wonder what the hands of fate will deal you in the way of success as a writer? Or why some individuals reap the rewards of literary recognition, while ... Views: 1029
Except for disease and climatic disasters, I believe that over 90 percent of the world’s problems result from people not keeping their agreements. Think about it. From countries to corporations to families and friends, most every upset—little or large—can be traced back to someone not keeping up ... Views: 1020
What does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction.
As an executive in the service ... Views: 1792
Historically, customer service was delivered over the phone or in person. Customers didn’t have many choices, and switching to competitors was cumbersome. Today, these methods are but two of the many possible touch points of entry for any given interaction. With all the options the Internet ... Views: 1125
Much has been made of the growth in the property market in the Cape Verde islands. With prices growing, new developments rising up, tourist numbers increasing and infrastructure improvements to support this including a number of new airports served by new air routes, the place appears to be ... Views: 1237
The preamble to the United States Constitution begins, ¡¥we, the people.¡¦ I feel strongly that we, the people, are what make the difference in life, both personally and professionally.
The interaction anyone has at any level with your employees, including you, gives a customer-- whether ... Views: 1561
Have you heard people say that if not for customers, work will be a lot smoother? They ask questions for which the answers are so obvious. Or they can find the answers if they will just read the instructions that are provided with the product. They just have to call and ask all kinds of ... Views: 930
Customer service? Two strange little words that are totally non-existent in today’s hurried, hectic, and non-personal world. As you read this article, I want you to think about what kind of service YOU have received recently. Whether that service was given in a restaurant, a retail store, ... Views: 1701
- better health for you, the painter, and the environment
You’re wanting to paint that room that’s growing shabbier by the day, or get a professional to do it for you. In a word, what you’re looking for is transformation. But what style of transformation? A quickie - slap ... Views: 1205
Many companies big and small purchase used generators instead of new ones. It is a cost-effective method of buying a high quality generator. Before any purchase is made it is important to know which kind of generator would be most suitable. Available today are many kinds of power generators ... Views: 5401
Every time that your business telephone rings, there is an opportunity to build or damage a customer relationship. When an existing or prospective customer calls your company, the way that you address him or her plays a major role in whether or not the outcome of the conversation will be ... Views: 4087
Motorcycles are what everyone desires. If you are considering buying a used motorcycle you will need to be savvy so that you do not get taken for a ride. Not all used motorcycles are equal. So before you pay make sure the bike you are buying is the best in its category.
Used motorcycles can be ... Views: 1466
Piling - Foundations
It is a well known and accepted fact that for any building, house or concrete structure to be built well, it must have a very strong foundation and underground structural base that supports the building. This is what makes piling so important.
What Is Piling? Piling is a ... Views: 5659
The World Wide Web is the place to get a copier at great discounts. Online websites sell copiers online for homes, offices, manufacturing units, shops, as well as educational institutions. Before buying a copier determine your needs. Find out how many copies you need per day and whether you need ... Views: 1316
Cars need tires and it is best to buy new tires. The key is to get high quality car tires at low prices. The market online and offline is filled with a huge variety of tires. Choose tires with care and get a set of tires that are most suited to your car.
The first step in buying car tires is ... Views: 1481
In the era of computerization where most of the work is dependent on computers, Web Hosting plays an important role to all business activities. It allows individuals and organizations to provide their own websites accessible through World Wide Web. Those that are relatively new to web hosting, ... Views: 1016
Perfumes are popular with the young and old. Perfumes have been in use since ancient times and now wonderful fragrances are available online at prices that are affordable. Fragrances for men and women are special and what suits one person will not suit the other. The World Wide Web is the ... Views: 1675
Among all experts and others who create lists at the end of the year, the most valued is the consumer. CNNMoney has based their “best car” selection based on consumer reports.
1. Honda Fit costs USD 14,000-16,000 and is the leader in the fuel efficient cars category. The Fit was the winner in ... Views: 1989
Christmas is a time for celebration and good cheer. However, the gifting and feasting can create tensions and cause debt. Decide this Christmas I am going to have a debt free Christmas and I am not going to spend what I don’t have in hand. According to experts once you have made up your mind ... Views: 2048
The internet is a thriving online market for projectors, camera, televisions, and more. Projectors are in use today in homes, offices, business centers, schools, colleges and more. Home theatres are in vogue and consumers buy projectors both offline and online.
Experts recommend buying a ... Views: 1354
Learning how to refinish your furniture can cost you so much less than buying new furniture.
A lot of people prefer to buy new furniture because of the work involved in furniture refinishing. There are other people who don’t have the patience in completing it and end up having a terrible ... Views: 1360
Here we go again; this is the third trip to the big box with this new laptop that keeps messing up!
This time Shawna who bought the laptop, her husband Jason, Gwen and I approach the customer service counter.
Just to keep you up to speed, this new laptop has crashed and lost several months ... Views: 1325
It's as easy as 1-2-3. First, you have to identify who those customers are. Second, you have to know what they’re actively looking for. Third, you have to develop a message and the right bait to get their attention and interest.
The customers with the greatest potential for you ... Views: 892
Have you ever heard a story that could have been about you?
Ever heard a story that reminded you of another one?
What about a story that sounded vaguely familiar?
Welcome to the power of story.
Unlike facts and figures, that often leave us cold, stories connect! And they connect deeply, ... Views: 992