Self Improvement Site
On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Customer Service Articles
We are currently looking for an Official SelfGrowth.com Guide to "Customer Service". If you have expertise in Customer Service and your own website and/or product for this topic, please review this form for complete details. The Official Guide Position is part of our Premium Placement Package
- Satisfaction Surveys Mask Customers' Reasons for Defecting - by Submitted on Feb 11, 2011 from Peter GeorgeI see it all the time -- companies using the terms "customer experience" and "customer satisfaction" as if they are synonymous. They are not! The former is based on emotion that is derived from a process. The latter is based on an outcome at a particular moment in time. Study after study has ...
Views: 1156(9 votes) - 6 Cost Effective Strategies with Coupons - by Submitted on Jul 29, 2017 from Jaclyn TengWith the increasingly fragile financial environment, almost everyone is looking to save money on every purchase they make. One of the best strategies you can adopt, to this end, is the use of coupons. From supermarket coupons all the way to more complex web hosting discount codes, you should ...
Views: 1155(1 vote) - A Bad Day is No Excuse - by Submitted on Sep 20, 2012 from Shep HykenOn a recent trip back to St. Louis, I recognized the flight attendant from a previous flight. I recalled her as being very nice, but this day she was not. She did not greet me as I boarded the plane, and similarly ignored, or was even unkind to the other passengers as well. She nearly knocked me ...
Views: 1155 - Moving Guide – How to Save Money on Move - by Submitted on Aug 31, 2012 from kundan singh boraMoving from one place to another is a time-consuming and stressful event. It can be also burdensome and problematic event of your life. It can be also an expensive business. Purchasing packing supplies & moving boxes and hiring professional moving services can cost you more. But with some good ...
Views: 1155 - Advantages of Light Emitting Diode - by Submitted on Aug 22, 2011 from BAKUL SIKRIThe semiconductor light source is called LED i.e. light emitting diode. In several devices, LED is utilized as indicator lamps that are increasingly utilized for other lighting. In 1962, with the introduction of practical electronic component, the low intensity red light is emitted by LEDs ...
Views: 1154 - Why Database Selling Companies are A Safe Approach to the Potential Customers? - by Submitted on Dec 28, 2011 from Austin ThomosThe role of telemarketing is so far the most appreciated method for businesses and lead a better way to assist the customers with updates and services. Business development strategy has initiated with a great pace after the Outbound Call Centers have started to offer the databases of a major ...
Views: 1154 - Tips to Keep your Home Cool and HVAC Happy - by Submitted on Mar 17, 2018 from Furqan ArshadWith the advent of the summer it becomes essential that your house remains cool and relaxing from the beginning of the season till the end of hot and humid weather. To achieve this HVAC system is the best option. Most the people already have this system installed in their houses and wisely so. A ...
Views: 1153(1 vote) - Quick Go Through on International Shipping to Lebanon and Australia - by Submitted on Dec 21, 2011 from maria jenniferInternational shipping is indeed a most complex commercial trade activity, but this complexes activity has given an easy way for smooth transfer of commercial and household goods to and fro. Today bulk cargo is being transferred from one country to another and not only just transferred but the ...
Views: 1152 - Role of Packers Movers in Relocation - by Submitted on Feb 21, 2012 from naveen sharmaMove from one place to another is very difficult and stressful time. When you want to move your home or office you have to face many difficulties in front of you. There are a lot of goods that have to be done in the process of moving or shifting; such as packing, loading, and then moving, ...
Views: 1152 - Adopt a People-Centric Approach to Improve Customer Satisfaction and Profitability - by Submitted on Mar 30, 2011 from Tony KubicaDoes a leader need to be the smartest person in the company to achieve growth and customer satisfaction? No. In fact, being the smartest person in the company can actually impede growth. Some leaders just can't get over "themselves." Yet unfortunately when you suggest that they could be the ...
Views: 1151 - Business Tip: 7 Steps to Getting It Done - by Submitted on Dec 17, 2009 from Barbara PhillipsMost entrepreneurs, if they are honest, will admit they have too much to do and things sometimes get lost in the shuffle. You are wearing at least half-a-dozen hats at any given moment. There are many systems out there to help you get it done, but let's look at just 7 steps you can take without ...
Views: 1151(2 votes) - What are Qualitative Benefits of Cheap International Shipping? - by Submitted on Aug 31, 2011 from maria jenniferToday international shipping has become a full scale business which is being manned by professional and organized cargo and freight transportation companies. It is significant to note here that international shipping companies are offering robust solutions in the freight and cargo transfer which ...
Views: 1151 - Ways to Determine Your Customers’ Needs - by Submitted on Oct 21, 2014 from Cecile PeterkinThousands of new businesses emerge year after year, but what’s surprising to know is that there are as many businesses that go out of operation. This goes to show that running even a small business isn’t as easy and simple as many think. There are many factors that can determine whether an ...
Views: 1150 - 3 Things Your Virtual Assistant is Good At - by Submitted on Jul 10, 2011 from Matt HallaranWell, there is one reason why you hired your Virtual Assistant (VA) and that was to seek his help in creating a better business. Once in awhile it is good, if not better, to be able to give them a pat on the back for their hard work. But if compliments do not come easy for you, then let us help ...
Views: 1149 - How To Build Personality Into Your Customer Experience - by Submitted on Sep 21, 2012 from Nick DAllevaLet me try to illustrate the main point here from the start: you should let more of your personality flow to the customer. And so it happens that the place where it is most rarely done is the first place where it should be done: customer experience. There are, however, some modifications or ...
Views: 1149 - Relocation Services of Expert Packers and Movers in Lucknow - by Submitted on May 01, 2012 from hitesh kumarLucknow is one of the emerging hubs of professional packers and movers agencies. There are quite a few expert moving companies working in the city offer good quality and affordable relocation services. Expert movers of the city have good experience in packing and shipping industry and they ...
Views: 1148 - Why Maintenance of the Computer System Important? - by Submitted on Jun 02, 2011 from Gerry SmithA regular maintenance program for your computer is very necessary to keep it functioning well and error free. Computer maintenance is very important, as all data is been stored in the computer. Preventive maintenance is done with the purpose of avoiding system problems from taking place. And ...
Views: 1148 - Get amazing money saving coupons with online shopping sites - by Submitted on Jun 15, 2012 from Daniel CrowThe internet has changed a lot of things. It's changed how we communicate, it's changed how we go about our daily lives and it's changed how we work. It's changed almost everything we do, and shopping is no different. Every company has a website through which it conducts a significant ...
Views: 1147 - Go with New Hyundai i20 - by Submitted on Jan 19, 2011 from Meena ShahHyundai I10 has got the extreme success in the Indian car market. So the company has launched its latest and much better model Hyundai i20. Hyundai i10 targets the A segment of consumers but this all new Hyundai i20 targets the B and B+ segment consumers. This new Hyundai i20 is even roomy, ...
Views: 1147 - This Ultimate Customer Service Quote Leads to Amazing Customer Service - by Submitted on Sep 27, 2012 from Shep Hyken“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider to our business. He is part of it. We are not doing him a favor by serving him … He is ...
Views: 1147 - Reasons Why You Should Opt For Professional Resume Writers - by Submitted on Jul 13, 2018 from Ron SpencerWhen you are done with your studies and are looking for a job, your goal is to impress the interviewer, so that you can get your dream job. You need toimpress them with your skills and aptitude. But your resume is the first thing they will see before they have even met you. The resume is a brief ...
Views: 1146 - Cracked LCD screen replacements services offered by Take-1 - by Submitted on Jun 07, 2012 from Abdul BariEvery case your precious laptop accidentally breaks its screen, whether the reason is an accident fall or things that could breach the screen of your laptop you're reaction to be concerned about how to replace it and dodge buying a new laptop. It is significant to come to a determination whether ...
Views: 1145 - Winning Customers Over The Phone - by Submitted on Jul 16, 2008 from Lydia RamseyDo you sometimes wonder where your customers have gone? In a study by the International Customer Research Institute, individuals gave the following reasons for becoming “non-repeat” customers: · 1 percent died (makes you wonder how they responded) · 3 percent moved · ...
Views: 1145 - Does Integrity Reside In Your Business? - by Submitted on May 18, 2010 from Cookie Tuminello“Integrity is not a 90 percent thing, not a 95 percent thing; either you have it or you don’t.” - Peter Scotese Opening up the newspaper or turning on the news can be a really scary act these days, which is why I don’t recommend doing either of these activities on a regular basis. It seems as ...
Views: 1144(2 votes) - Laziness and Apathy are Customer Service Killers - by Submitted on Dec 30, 2012 from Shep HykenI write about amazing customer service experiences that I encounter so others can learn from them. And, bad customer experiences can be learning experiences as well – they are examples of what not to do. Two bad experiences recently highlighted the fact that some people refuse to be flexible ...
Views: 1144 - Study MBBS in China: Tips for Indian Students - by Submitted on Jan 03, 2019 from Jag VimalChina is the most preferred country for Indian students for pursuing the MBBS degree. This is due to affordable tuition fees and the ease with which medical students get admission. However, it appears that many Indian students who go to China don’t provide themselves with ample information ...
Views: 1144 - 5 Tips For Selection Of Shoe - by Submitted on Jul 09, 2008 from Gary ZivkovichShoes are necessity for the every people. The main category is kids, man’s and women’s shoes. The shoes are also classified according to its usage. In usage party shoes, casual shoes and sport shoes. Apart from the daily usage, the special types of shoes are also manufactures. The material use ...
Views: 1143 - How Locksmith Services Keep Us Safe And Secure - by Submitted on May 24, 2012 from Ariel LinfordToday, because of increasing crime rates people are becoming more conscious and alert because of their safety and security measurements. Because of the rampant need to be more secure, more people are becoming aware of the need to provide more security to their families and properties. This type ...
Views: 1143 - Learn to Speak Spanish - by Submitted on Oct 31, 2011 from jenkin sonulStudy Spanish language to win all the competitions today. There isn't any getting away with that. Of course there are plenty of some other excellent good reasons to learn to talk Spanish language furthermore. Before committing to and time-consuming school classes, you have countless ways to ...
Views: 1143 - How to connect a Portable Generator to an Electric Panel - by Submitted on May 29, 2019 from Logan SandersFor many people, more so homeowners, generators are considered an integral tool for emergency preparations even in areas that seldom experience power outages. A portable generator is among the best alternatives when selecting a backup power source because besides powering the home (if it has ...
Views: 1142(1 vote) - Buying motorcycle fairings online - by Submitted on Aug 10, 2011 from christa sizzEvery motorcycle hits the ground at some point. Whether it is from a loop out or a careless old man who tries to park on top of it -- it is inevitable. When the bike touches the ground the fairings take the brunt of the damage and suddenly your sexy bike no longer looks sexy as it stands on ...
Views: 1141 - Lost Shirt, Lost Customer - by Submitted on Feb 11, 2011 from Peter GeorgeIt amazes me how a company can spend so much money on attracting new customers and spend so little effort, time, or money on keeping them. But this goes on everyday … even at my dry cleaners. I had been using the same dry cleaners for 16 years. They are not the lowest priced cleaners in the ...
Views: 1141(3 votes) - Building Customer Loyalty With Holiday Greeting Cards - by Submitted on Sep 30, 2008 from Jeff FainIt is that time of year again, the fourth quarter is underway and business and is in top gear trying to increase sales and meet quotas. For most businesses the last three months of the year can be very stressful and extremely fast pace while revenue and profit goals are in the process of being ...
Views: 1139 - How to Successfully Create a Loyal Customer Base - by Submitted on Dec 30, 2011 from Rita RockerTo have a quality staff that respects themselves, their management and their customers, it is imperative to have a good internal customer service program in place. Remember: The attitude of your heart as a listener is always more important and more obvious than anything that you say in ...
Views: 1139 - Treat Customers Like "Kitchen God" - by Submitted on Jul 20, 2011 from Joanna TongHope you are well and are enjoying the warm sunny springtime. I'll certainly treasure every minute of the season after spending three weeks in snowy Canada at the shocking (for me anyway) temperature of -15C. It's time to spring-clean the house. Do you realise business needs a good spring-clean ...
Views: 1139 - Advantages of leasing a Ford Transit commercial van instead of buying - by Submitted on Mar 14, 2012 from Johana JuniorAs many companies know purchasing a commercial van can be very expensive, so it may be a good idea to lease a Ford Transit van instead. It can be really beneficial to lease a van rather than buy as there are many advantages for a company that uses even a large fleet. So if you are ...
Views: 1138 - Business Etiquette Resolutions - by Submitted on Feb 04, 2012 from Lydia RamseyDo you want to grow your business this year, attract more customers, keep your current ones and increase your bottom line? If you answered "yes" to any of those, here are my top ten business etiquette recommendations for you. 1. Be on time for meetings, presentations, workshops and ...
Views: 1138 - Five Powerful Customer Service Secrets to Growing Your Business During Challenging Times - by Submitted on Oct 23, 2009 from Ed SykesWe are all faced with challenges during these changing economic times. How we overcome them and what leadership we provide will make the difference between success and failure. The secret weapon for being successful during this changing time is customer service. Outstanding customer service ...
Views: 1138(1 vote) - Live chat provide real time convenience to customers - by Submitted on Feb 04, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) provides real time convenience for customers. According to Forrester research there are 44% of on line consumers who say having a question answered by a live chat agent in the middle of an on line purchase is something which really delights them. It is also the best ...
Views: 1138 - Primal Customer Service - by Submitted on Feb 25, 2009 from Rodger PriceBuilding Emotional Capital One Client at a Time While I was conducting a short meeting with my staff one morning, a potential client walked into our office. His first question was, “I see you’re having a meeting, should I come back?” I was immediately taken aback as to why a customer coming ...
Views: 1135 - Why live chat is important for your business website? - by Submitted on Feb 04, 2017 from Surabhi JoshiThere is no need for you to be a marketing expert to know that what important role does quality customer service plays in business. The customer no doubt is the king and he is the one who spreads the word about you and helps you to have build a strong customer base. The small business have ...
Views: 1135 - 7 Benefits Of Off Shoring Inbound Customer Services To Developing Country - by Submitted on Jun 01, 2008 from Christy MyerThe inbound center handles call from the outside normally from toll free numbers. These calls are mainly service calls and inbound sales. The inbound call center handle catalog orders help desk queries, dealer locations and more. They offer customized services as per customer's requirements of ...
Views: 1134 - Preparing Your Business for Your Absence - by Submitted on Dec 17, 2009 from Barbara PhillipsLike many of you, I am the solo provider in my office. So when I am away, there are several things I need to take care of. Here are some things for you to think about when you are away for vacation, illness, continuing education or what-have you. 1. Let your patients know of your plans ...
Views: 1134(2 votes) - Find the tax baltimore details here - by Submitted on Jan 25, 2012 from ben papkertax baltimore ny Advantages of Alternate options due to the fact Windfall with respect to Businesses" covers typically the tax baltimore remedy for commodity. This great article begins with the indisputable fact that middle management are beginning for you to exercising, during a income, ...
Views: 1131 - Black Tie Suit Hire Affordable Option for Wedding - by Submitted on Feb 02, 2012 from BAKUL SIKRIWedding is one time occasion and everyone tries his best to make it special and extravagant. Since expenses from cake to wedding dress are necessary and inevitable, wedding hits budget of a person highly, which takes days to recover from it. However, there are techniques and ideas, if one ...
Views: 1130 - How To Clean Carpets With Carpet Cleaning Equipment - by Submitted on Mar 30, 2012 from Tam LeThere are numerous types of carpet cleaning equipment, all with their own purposes, advantages and techniques, including carpet extractors, truck systems, portable units and encapsulation machines. The list is endless. So, how are you supposed to know how or which types of equipment you will ...
Views: 1129 - The Importance of Answering Services – 10 Reasons You Need One - by Submitted on Jan 24, 2013 from daisy aliceAnswering services are necessary for a variety of different businesses. From doctor offices to customer service centers, the increasing demand for five-star service necessitates that companies embody a forward thinking strategy that is inclusive of the answering service. Learn about ten reasons ...
Views: 1129 - Equine Affaire: That Can't Be A Thoroughbred! - by Submitted on Mar 01, 2011 from Karen MurdockMy horse Lukas, an ex-racer and former rescue, and I are at the Equine Affaire in Pomona, California. We've been invited to join the "Thoroughbred Village" along with several non-profits to promote the breed. In case you're not familiar with racehorses, they tend to be rather high-strung, to say ...
Views: 1128 - Using Surveys to Conduct Market Research: The Basics - by Submitted on Apr 11, 2013 from Linda MooreSurveys can be an invaluable tool to continuously capture your target customer. In the past, surveys were often considered a mixed-bag when it came to results. The paper-based nature of them, limited their reach. Today, companies that specialize in survey software can create surveys that are ...
Views: 1127 - 5 Benefits Provided by Implementing Logistics Technology - by Submitted on Mar 02, 2018 from Ritesh PatilThe utilization of logistic management software by shippers and specialist companies, (for example, cargo forwarders) is consistently developing. As supply chains turn out to be more mind-boggling and potential interruptions increment, companies are hoping to execute these frameworks for hazard ...
Views: 1125