Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
You've had this happen to you at one time or another: You make a funny comment to a friend or family member based on something silly you've just been thinking about. Instead of laughter, you get frustration, maybe even a hostile reaction.
"How could they react that way?" you ask. "My intention ... Views: 830
Whether you're writing a memo, a letter, an article or a full-length novel, there are a few basic rules to keep in mind that will help your message first to be read and then to be better understood and accepted.
1. Never Be Boring
Your reader will forgive almost anything except you being ... Views: 976
1. Monitor the "communication culture" of your home and your work.
Is gossip the norm? Is sarcasm and insensitivity the norm? If so, it's time to take a stand and to shift to a higher level of sensitivity and respect.
2. Allow the people who will be affected by the decisions that you make to ... Views: 1500
Most people have more training before they receive their driver's license than before they become a parent. Educating yourself on how to communicate effectively with your child can be the key to achieving your parenting goals. If you do not have children of your own, these 10 tips can help you ... Views: 1445
All great communicators are great storytellers. Listeners are more open to receiving when they hear the message delivered in a story format - they can lower their walls and defenses because the message is coming to them in a safe and indirect way. Wherever you want to make an impact, tell a ... Views: 785
Impression Management
Do your friends think that you are boring?
Are you wondering why don’t people like you?
Do you think that are always misunderstood?
If your answers were yes then most probably you have just left the incorrect impression but you are not bad at all. Impression ... Views: 1495
Political correctness is just upgraded terminology for the sensitive person’s euphemisms. In extreme cases, affirmative action does create reverse discrimination. We lose vivid imagery when we lessen the power of our communication by softening our diction. Why not use this phenomenon to our ... Views: 4471
“Discomfort is not a problem to be solved, not an enemy to be fought, not a monster to escape from; but instead an energetic relationship within, to be owned with courage and grace, and transformed through total acceptance, divine wisdom, and love.”
Joe Hurley
We all experience discomfort ... Views: 1211
Many people suffer from chronic hoarseness, sore throats and even loss of voice; and, most of these people do so because of misuse of the speaking voice. It is common; it is world wide; and, it is a growing concern.
Through the years that I’ve had a website on voice improvement, 40% of those ... Views: 2393
When we realize that virtually every aspect of our business and personal life requires negotiation, the benefit of being a better, more efficient negotiator is clear.
Negotiating skills are not usually part of our formal education, though we use these skills all day, every day. These skills ... Views: 805
Face reading! Is it true?
Whatever you try to hide, is written on your face. Yes, it's true, it's not some kind of magic, it has always been there, but you are the one who did lack the required knowledge. Statistical studies showed that there is a strong connection between face features and ... Views: 9587
To be a profound, or at least half-way decent, communicator you must know the basics of communication. That being said, let's begin with why communication is important.
Did you know that a third (1/3) of project managers spend at least 20 hours in meetings every week, and an even greater ... Views: 812
Give from your Heart and Speak like a Pro!
Public speaking has been said to be the greatest fear in North America – even over death! It has become like a societal epidemic – we have made it into such an important and frightening experience. So how do we overcome our fear of public ... Views: 902
It is usually unwise to strongly stereotype a group of constituents. However, when it comes to training or coaching technical people (“techies”), a few considerations do commonly apply.
Techies operate by a different set of standards than the rest of the workforce; they have different ... Views: 849
Throughout the day, you greet people, have conversations, and attend meetings. Every communication impacts you in some way, either adding value to you or depleting you. Communication is an extremely potent personal power and you need to learn to use it wisely.
For instance, do your ... Views: 6229
Challenge: I’m a new manager leading a team of sales professionals. One of my associates is very negative and does minimal work. While he meets quota, he could do so much more and his negativity impacts the other members of our team. He’s been with our company for a number of years and it seems ... Views: 1300
To make your blog worth reading and revisiting you need to think about the type of content that is suitable for your blog in order to make it readable and, possibly, profitable. First off, I want you to understand that many blogs have no fixed scope, which means many bloggers write about ... Views: 723
We have always known that investing in bricks and mortar is normally the most lucrative and wisest investment you could ever make. However, with the continuing price rises in the UK many are looking abroad to buy an investment home and future nest egg. Spain has always been first choice for ... Views: 757
Have you been playing “phone tag?” You know the routine: you call and leave a message, the other party returns your call and leaves you a message, and on and on. By the time you actually speak with the person you were trying to reach, you’ve left two or three messages.
Don’t despair! Use each ... Views: 1880
As a “Results Coach” to numerous business owners in a variety of fields, I am often puzzled as to what little or no effort goes into marketing.
Businesses spend money on advertising methods such as billboards, signs, car signage, magazine and trade journal space, newspaper, mail drops etc… and ... Views: 1842
Many times in your life you will make requests of others: to join a group, committee or team, to perform a task or to assist with a project. This month's question: How do you make the ask? Often the key to getting to "Yes" involves how you make your request.
Whether you are:
* Building a ... Views: 887
It seem that the only time people are open to change is when what they have always done no longer works for them. In other words when our needs are no longer being met by previous behaviors, thought patterns or procedures.
Your task as a CEO or manager is to show your staff that this applies to ... Views: 15079
"Talk to Me, I’m Human!" Have you ever felt like telling (or
worse—yelling!) this or a similar phrase to your boss, a coworker, or
significant other with whom it seems impossible to have a conversation? In a world that prides itself for its advances in technology, we have surely gone backwards ... Views: 918
When you speak, do people listen? You don't have to be E.F. Hutton to command attention and respect in the workplace. But you do have to be credible.
Credibility in the workplace means believability. Simply put, do people believe what you say? Is your reputation based on a track record of ... Views: 1164
More and more individuals are reporting increased stress in their lives. For many, this is because they are putting undue pressures on themselves and are working longer hours. After a certain time, different for everyone, the effort that you are putting into your work becomes counter-productive. ... Views: 1711
You've seen it in every classified ad and most job descriptions: must have excellent communication skills. Even worse, once hired, it reappears annually each review period: Improve communication skills. What's a person to do? Communication skills don't require a graduate degree, just common ... Views: 1055
I think we have all asked the same question at one time or another. That question is ...
"What does it really take to succeed online?"
If we listen to the emails and websites we read, we hear many strong opinions.
* "Create your own product" they say.
* "Do joint ventures" says another.
* ... Views: 673
Why do 99% of Small Business Owners fail online? Because they write to sell, not to communicate. Does your web site get the sales you want? Then this article is not for you. If not, then you might want to learn more about the business communication skill #1: "PREselling".
Due to the lack of ... Views: 791
I recently had to learn a lesson which I often suggest that my clients learn: how to set boundaries and convey the truth in such a way that the other person doesn't feel attacked. In other words, how to respond when someone has irritated, frustrated, or infuriated you.
The main aspect of this ... Views: 1004
What does it take to be a good listener?
When we listen we do not listen only for what is being said, but also listen for what is not being said. Listening has many facets to it. In this article I will cover the foundation skills for listening. These skills will boost your listening ability and ... Views: 2922
We live in a world that is ever changing and evolving into a faster and faster pace. Consequently, our response time to information that is presented to us has become more immediate. Such a scenario makes it difficult to both truly listen and to truly be heard. People have become accustomed to ... Views: 2010
The number one rule of being successful in the world of publicity (or in just about any other field, for that matter): Don't
sabotage your efforts with dumb -- and easily correctable --
mistakes. Here then are the dumb things that publicity seekers do. Avoid them, and you'll be well on your ... Views: 1272
Having a good “communication” plan in place with your VA is an important step in creating your working relationship. When both parties know how the communications will flow there is a sense of comfort in the relationship. This does not mean that you have to completely stay with the plan you ... Views: 1309
Can you remember a time when you met someone for the first time and it just seems to click? An instant bond between the two of you, an instant ‘like-ability’ or trust. You can literally FEEL, that connection!
That connection is called Rapport! It is the basis and foundation for every ... Views: 6506
If you’re like most freelance copywriters and other solo entrepreneurs, you get rattled when it’s time to talk about money with your clients. You may feel like you are being greedy or sleazy, or you might worry that your fees are too high or too low. Inevitably, though, you must state a price ... Views: 797
If you want to move up the ranks of masterful communication, you have to watch what you say to others. Not just in the showpieces of communication such as a presentation, a memo, or a meeting, but in everyday interaction. Learn these 7 rules and you can quietly and unobtrusively become a master ... Views: 9342
Interruptions are probably the most hated problem in the field of communication. It is very easy for anyone to slip into the habit of interrupting others. In some people it is such an ingrained habit that they will not even know that they are interrupting someone. I have been one of them and ... Views: 852
Negotiating a successful real estate contract requires communication skills and the ability to create a environment of cooperation. Many of our real estate clients have been very experienced negotiators, and from them we have learned that the goal is to reach a “good agreement” - one in which ... Views: 939
Here is a quick peek at how communication skills can be enhanced massively by utilizing it to communicate with our inner selves. 1. Build your Self worth:Getting a snapshot of our inner self and communicating with it is the stepping stone for lasting success. We may have to tweak that picture a ... Views: 875
You can sell more by writing less.
If you are like many small business owners you may unwittingly suffer from “too many words” syndrome. It occurs when your marketing material features extra words that don’t contribute to creating new business.
When your marketing material is too wordy you ... Views: 1328
Marketing expert and author, Geoffrey Moore, has a usefulfill-in-the-blank method for creating a theme andpositioning statement for your business. I prefer to usehis same system for creating clarity for myself in what I'mselling, creating an elevator or introduction speech, andalso material for ... Views: 1250
Marketing expert and author, Geoffrey Moore, has a usefulfill-in-the-blank method for creating a theme andpositioning statement for your business. I prefer to usehis same system for creating clarity for myself in what I'mselling, creating an elevator or introduction speech, andalso material for ... Views: 1250
Most of us would like to be better communicators. As leaders, co-workers, team members and in all of the other roles we play both professionally and personally, we know that communication is a major key to success.
When we are frustrated or stymied by something, often better communication ... Views: 1594
Ask for that Raise!
For nine years Jeff worked for company G as an engineer. Flying airplanes was his first love. His job came in a close second place. That changed when Jeff met Judy. Their relationship quickly turned serious and they married.
When Jeff and Judy sat down to do ... Views: 1379
Good communication is of fundamental importance in intimate
relationships. The ability to accurately differentiate betweent he internal experiences of feeling, thought and sensation is basic to this process.
The astonishing diversity of the English language allows many opportunities for ... Views: 5048
No, this is not a rehash of primary-school grammar; nor is it a discourse on the finer points of rhetoric!
There are some practical points which can make a powerful
difference in the efficacy of your communication -- whether on the job, with your spouse or when you are among friends.
What is ... Views: 1479
Avoiding arguments doesn't have to be an arduous task! "Three Awesome Ways to Avoid Arguments," offers innovative and effective strategies to introduce calm to even the most argumentative discussion.
Listen - Listening to your speaker during a heated argument is one of the most challenging ... Views: 7462
The Coaching Catalyst
December 2004
“Offering Quality Support, is it about Us or Them?”
Giving support. What does that look like for you? If you are a private practice professional such as a coach or therapist, you may already be clear on the boundaries and standards you operate from. In my ... Views: 987
To many marketers, the press release is something of a "one sizefits all" proposition. You want to get media coverage, you knockout a press release, send it to some journalists and sit back andwait.
Of course, smart Publicity Insiders already know that’s aprescription for failure. You know ... Views: 1441
People of two opposing ideas can stir up argumentsand fights. It's that situation when one thinkshe has the right concept while the other one also believes he has the proper notion. Both of themwould try to outsmart each other until one claimsvictory.
Here's an actual example.
My girlfriend ... Views: 4124
Language: The Key that Opens or Closes that Important Door
What prevents people from using their native language or secondary languages confidently comes down to seven traps that most people fall into.
Language is one of the things that sets us apart as beings, one of the things that ... Views: 1989