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In today’s healthcare world, the customer will not tolerate excuses made to justify unacceptable care or services. They’re not going to listen to inane excuses such as “We’re working short”, “That’s not my patient”, “I just came on duty”, “No one told me that”, “I’m brand new”, or “I’m a float”. ... Views: 1397
In today's world where things are quite competitive and pressure to economize is lot more than ever, manufacturing companies are becoming increasingly dependent on channel partners to make their business reach far and wide and witness a spurt in sales.
Channel marketing managers make use of a ... Views: 1395
Let’s consider the example of an entrepreneurial inventor attempting to market his newest creation: a portable hydrostatic body fat test appliance. Design is complete, testing is finished and results exceeded initial assumptions, several working prototypes have been built, UL Approval is in ... Views: 1395
You hear about it every day on television, on radio, in print and online. Failed leadership… faltering leadership… incompetent leadership… ineffective leadership and various other references for leadership that is simply no longer working or effective.
The leadership crisis is not just an ... Views: 1393
Are you among the 80 million Americans born between approximately 1982 and 2001? Look around. Have you noticed that you make up about a third of your workplace? The U.S. Bureau of Labor Statistics has noticed and they say that what’s more, in just five more years, you presence will jump to 46% ... Views: 1393
Each of us, at some time in our career, dreamed of “designing” the perfect boss. You know what I mean. Type in the specifications and out would come exactly who you needed to get your job done with none of the flaws we’ve all tolerated in mere mortals. The question is “what would you want in a ... Views: 1392
The reality is that most of us in small business today barely make it through the top 20% of our to-do lists. We get tangled up in issues, emails, phone calls, drop-ins…the list is endless. We severely strain our relationships, miss important life events, and generally take care of ourselves ... Views: 1391
Many business owners and sales managers ask me if I have a proven system or a way to identify and hire top sales reps. They have tried everything, they tell me. They check references, review similar work experiences, talk to ex co-workers, hold multiple job interviews, and sometimes they even ... Views: 1391
In this culture of overwhelm, apathy, exhaustion and the demand to succeed, the call for building personal, professional, and physical (3P) power and personal leadership is extreme and imperative. Living life today simply requires greater skills and strength.
The word “leadership” usually evokes ... Views: 1391
by Jeff Davidson
To-do lists have been with us since the dawn of humankind. Everyone keeps one in some form or another. However, some people are more effective at maintaining a to-do list and executing the items on the list. Here are a number of dos and don’ts gleaned over the years from ... Views: 1388
Here is a novel idea if you are a tough boss. Get fair. Fast. That is, if you want to hold on to your employees, especially millennials. Whether your realize it or not, employees expect the American workplace to be a kinder, gentler place in which to work. So tough guy or tough gal, get ... Views: 1388
The Model and The Opportunity
We learned about marketing. We learned about sales. We even understood a little about personal branding.
We post on Facebook, advertise events, tell the world about our virtues and yet, big opportunities do not seem to present themselves.
We go to a job ... Views: 1386
When your business starts to grow beyond start up and into second stage, you’ll need to expand your capacity to take on more. If you’re thinking how that can be possible when your day is already overfilled, then something needs to change.
If you’re constantly delaying decisions or putting off ... Views: 1386
Consider your physical mailbox at home. Would you store pieces of mail in your mailbox that require action? What about mail announcing that your friend has moved and has a new address? How about mail reminding you of an upcoming appointment? I didn’t think so. Your email inbox should not be any ... Views: 1386
The path to growth is often not a course in adding or obtaining something, but of removal or letting go. We’re bombarded every day to produce, expand and accumulate more. All of this has its place; however, it’s opposite - learning to let go - is a hidden key to growing personally and ... Views: 1385
Selling a business is not easy. Here’s a look at 5 guaranteed ways you will NOT be successful.
1. It is unclear exactly what is being sold.
Make sure it is clear exactly what is being sold. For example, have a list of all the Fixtures, Furniture and Equipment. If any items are not being ... Views: 1384
If You’re Grounded, Your Left & Right Brains Are in Alignment For Winning
• 1. Get This: everything else depends on it! Human folk are living in the PAST or the Future (in-their-head) about half-their-waking-hours (46.5%) of the time. “Not-grounded” is triggered by Daydreaming, & ... Views: 1382
You’ve just rented a storage unit, but that doesn’t mean it comes without stipulations. There are some items that are either illegal or impractical to keep in a storage unit. Here are a few things you should find room for at home.
Musical Instruments
It’s perfectly legal to store musical ... Views: 1381
If you are looking to buy or sell your business, perhaps your starting point is perfection. But what is perfect? As they say, beauty is in the eye of the beholder. However, if you are considering buying or selling a business, the following items would probably feature in the “Perfect ... Views: 1381
How much of your productive work time do you waste in pointless unproductive meetings that seem to meander in a rudderless fashion down a meaningless path of unnecessary blathering and brain numbing pointlessness? These types of meetings are the thief of one of the most valuable tools available ... Views: 1381
It’s that time of year. The fall harvest holidays are almost upon us. It is a time when we place our attention on who and what make us thankful.
Are we also aware of the importance of gratitude in our everyday role as leaders?
According to an article in The Harvard Health Newsletter, ... Views: 1380
When an organization is going through change, its people must be supported, developed and coached through the process. When my client Dan contacted me, big changes were on the way for his company, including his department of 250 people and nine direct reports.
There were going to be two big ... Views: 1380
Kyle began our phone call by sharing his frustration. “I hate the politics at my company,” he said. “The only projects that get done are the ones sponsored by the company president’s ‘pets.’ The worth of the project doesn’t matter; it’s all about who you know. I do great work, and that should be ... Views: 1380
Baseball season has begun. And for my hometown team, it’s been a great start to the season so far! Are you a baseball fan too? It’s America’s pastime after all—what’s not to love!
And, there is another favorite pastime in our country: making money! That’s what I love to do! Come to think of ... Views: 1380
Follow These Tips to Plan Your Family Budget
If you have not created a family budget, you need to do so immediately. The only way to be confident in your ability to meet your expenses each month is to sit down and create a budget. When you have a family budget, it will give you confidence that ... Views: 1379
Obviously the best thing to do is to refer to the person by name, however that is not always possible or practical. Most people want to be referred to by terms they have chosen, not labels selected by others outside their group. Perhaps it would be easier to increase sensitivity if more people ... Views: 1379
LETTING GO OF ‘WHAT YOU KNOW’ MANAGEMENT THINKING
By
Bill Cottringer
What It’s All About
It’s not about—
How smart you are,
Who you know,
Where you’ve been,
Or what you have;
It’s not about you,
Or what you’ve done,
Or left undone.
Here’s what it’s about:
Your silent surrender—
The ... Views: 1379
To say that the way we communicate in business today is undergoing major changes would be a wildly profound understatement. Many businesses simply feel overwhelmed by the advances of Twitter, Facebook, and MySpace, not to mention the near total penetration of mobile devices like the iPhone and ... Views: 1378
The rallying cry in the business world today is “Do More With Less!” You hear those words in every corporate board room, sales meeting, and on every conference call. With the economy changing, competition increasing and margins tightening, we have come to believe that the only way to succeed in ... Views: 1377
As a productivity consultant whose business is founded on the idea of making people's lives easier and more manageable, I spend nearly every day thinking about control in some sense. Control is strange when you stop to really think about it. Is it a concept? An idea? Or a goal? And is it ... Views: 1377
Today, as competition for resources is fierce, nonprofits have to look beyond traditional fundraising strategies, such as applying for grants and contracts. Although there are a number of ways to raise funds, the purpose of this article is to focus on generating revenue through your ... Views: 1377
I’m a Green Bay Packers fan, so I’m very very happy this week (for those of you who don’t follow American Football, they just won the Super Bowl). Win or lose, I’m a proud Packers fan, or a Cheesehead as we are sometimes called. I grew up in Wisconsin, my Dad grew up 30 minutes out of Green ... Views: 1376
Much of the press focus over the election of Barack Obama to US president, has rightly, been the “hope for change” that his new policies will bring. But for managers, there has also been a great lesson in the lead up to the inauguration – the smooth transition of power from the outgoing to the ... Views: 1376
Yin and Yang are the key concepts originated in Taoism in the 3rd or 4th century BC in China. Yin is usually associated with feminine energy, representing the reflective and introvert facets of activities or personality; whereas Yang, related to masculine energy, is referred to strength and ... Views: 1376
I believe that all great leaders are constantly learning and growing. I also believe that there are two great ways to do this. Read and Listen. I read every night as part of my night time ritual. I also attempt to listen to books on tape whenever I can. This is what shapes me as a leader and as ... Views: 1375
Tired of coming up with great ideas that never see the light of day? Have a great idea but no idea how to take it from concept to reality? Business objectives that need to be met but you don’t have a plan? Don’t give up! Learn how to achieve your goals the SMART way.
It’s the time of year ... Views: 1375
The Knowledge Era – “We Didn’t Know that We Didn’t Know That!”
Since the late 1990s we have moved from the Information Era to the Knowledge Era. The differentiator for companies is now their ability to translate the collection of information from their workers into knowledge which can be ... Views: 1375
This question appeared on a blog recently, and of course it caught my interest as it was framed in terms of Emotional Intelligence.
I maintain the answer is quite simple: because no one ever taught them how. Now, let me say that I don’t know that middle managers don’t know how to lead. In ... Views: 1375
A good sales person knows how to negotiate. But do they go too far when trying to get more money out of their company that offers them job security and already a salary most sales people would line up for, especially in this down market? After all, most of us are watching our dollars and cannot ... Views: 1375
Where can leaders find the next breakthrough business models and strategies that will delivery superior corporate performance? I believe that such innovations will come from having closer relationships with, greater mutual understanding of, and more meaningful interactions with all stakeholders ... Views: 1371
The Conscious Business takes a broader perspective and with deeper perception, allowing it to act more intentionally. In this post, we look at the remaining conscious business practices – those that reflect how the organization acts. Shifting its focus from external behaviors to inner ... Views: 1370
If you go to the doctor with a headache, do you demand a particular treatment before she examines you? Of course not! Well then, why do managers send their employees for customer service training -- before they know what the problem is?
Another common mistake is to bring in a motivational ... Views: 1370
You're a manager and don't have the time to do the all of the recruiting for your open position, so you rely on other people to help you in your talent search. Whether you depend on your Human Resources Department or outside recruiters to find the right candidates, it's important to know what ... Views: 1370
This is the second of three articles that discusses what NOT to say or do if you own a business and are trying to sell. The first article was called “5 guaranteed ways NOT to sell your business.” The third article is called “5 things to avoid when trying to sell your business.” All articles ... Views: 1369
"You can't start a fire sitting down" is an old cliché that I used in graduate school to explain to the supervising professor why I taught my American history class section standing up. (I also thought to myself, "it's harder for them to shoot a moving target.") The professor preferred that I ... Views: 1368
What I’ve learned throughout my years on earth is that attitude is everything. The way that you choose to mentally process situations is what will determine the effects of that situation on your life. Studies consistently show that successful people have “winning attitudes.” Allow me to share ... Views: 1368
When I was just starting out in my career some years ago, after an all-day training program for professional speakers, I approached the main presenter to give her some feedback and advice on her speaking style – constructive criticism that I thought would help her for her next presentation. I ... Views: 1368
When you get your next paycheck, take a close look at it. The money that was deposited in your bank account was a direct result of the work your people did. You were rewarded for their performance or nonperformance—not yours. To tell yourself anything different is an outright denial of the ... Views: 1368
More times than not, my posts (as a business ethics speaker) relate to ethical choices or fraud prevention. But for a brief break I stumbled across something that caught my attention and raised a question that is worth asking. But, before we get to the question, let’s look at where we are ... Views: 1366
What are some characteristics of leadership? There have been several books written about them and some include passion, intelligence, responsibility, drive, compassion, energy, enthusiasm, charisma, the ability to communicate, etc...
I would like to focus on two that I believe are ... Views: 1366