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Customer Service Articles
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- What Is an Efficient Ledger Wallet and why it is used? - by Submitted on Feb 24, 2021 from Mathew PhilipThe ledger wallet is a software product designed to provide the safest online transaction experience available to merchants and buyers of all stripes and from every country on the globe. It allows for safe, convenient and easy storage and safekeeping of sensitive personal and business ...
Views: 310 - What is an Electrician? - by Submitted on Mar 15, 2011 from Victor WetherbeeElectricians are among the busiest and most vital workers in a construction project. They are a group of individuals, led by an electrical engineer, who are responsible for designing and installing a building’s wiring system. They normally coordinate with other workers during the construction, ...
Views: 961 - What Is Commercial Truck Insurance? - by Submitted on Jul 28, 2023 from Mathew PhilipCommercial truck drivers face many risks when they are on the road, from mechanical failures to accidents caused by other drivers. For these reasons and more, commercial truck insurance is essential. This type of insurance helps cover the costs associated with accidents, thefts, and other ...
Views: 247 - WHAT IS CUSTOMER EXPERIENCE MANAGEMENT? - by Submitted on Aug 31, 2019 from Surabhi JoshiCustomer experience management refers to the collection of processes a company utilizes to track, oversee and organize every interaction between a customer and the organization throughout the customer lifecycle. CEM aims at optimizing customer experience through gaining the loyalty of the ...
Views: 360 - What is customer-centric service and why is it a good idea? - by Submitted on Jul 05, 2019 from Dipayan SharmaGood customer service is about building a customer-centric business. It is about being attentive to the customers — what they need, how they can be supported, where the customers are most comfortable interacting, follow-ups, constant contact, feedback and surveys, etc. Excellent customer ...
Views: 345 - What is Data Enrichment? - by Submitted on Aug 04, 2023 from Mathew PhilipIn today's age of big data, collecting raw information about your customers, clients, or prospects is simply not enough. The key to unlocking its potential is by enriching and refining that data. Data Enrichment can help businesses gain deep insights into their audience, customer behavior, and ...
Views: 246 - What is Ford Privilege? - by Submitted on Apr 23, 2011 from benson brownMy retired next door neighbour has a brand new car every 6 months, it was once a year but with the new registration format it’s every six months. I’ve always wondered how he affords to upgrade his car so frequently. At our local neighbourhood watch meeting I got chatting to one of my other ...
Views: 1273 - What is Good Customer Service? - by Submitted on Jun 13, 2011 from Shonda MilesGood Customer Service is taking care of the needs of the customer. Can you remember the last time you received good customer? What happened? How did you feel? Now on the flip side when was the last time you received bad customer. Good Customer Service is being friendly. It is greeting ...
Views: 1022 - What is Important Role Played By Hyderabad Packers and Movers - by Submitted on Mar 21, 2015 from Mukesh SinghMost of the people tend to think that shifting is a very simple process. However, it is their biggest misconception. There are plenty of tasks that are to be undertaken to transport the belongings in an effective manner. If you pack the things in a very hasty manner, you may have to experience a ...
Views: 711 - WHAT IS IT THAT YOU NEED TO ENSURE WHILE OFFERING A 24/7/365 SERVICE? - by Submitted on Jul 18, 2018 from Surabhi JoshiAs an owner of a business house, there are a lot of things that you need to ensure while offering round-the-clock service service to the visitors of your website. You need to encourage visitors to give their valuable feedback after each and every chat. It will help you in deciding that whether ...
Views: 390 - WHAT IS LIVE CHAT SUPPORT? - by Submitted on Aug 09, 2018 from Surabhi JoshiLive chat is simply a new way to interact and communicate with visitors at your website. Probably it’s the visitor who initiates a chat request when he encounters a problem or query by clicking an icon on your website. It is used for prospective customers to help them with their buying ...
Views: 360 - What Is Malware and How Do You Protect Your Computer from It? - by Submitted on Nov 14, 2011 from Alex SmithComputers and the world of the internet have eased our life greatly. With the advancements of new techniques, we have been able to sort our problems and issues in seconds. While we are at ease that we are able to accomplish any kind of work in moments, there is the fact of getting into trouble ...
Views: 731 - What is mean by Electric Vehicle? - by Submitted on Feb 22, 2021 from Sudhir RajputAn electric vehicle or EV is any vehicle powered by an electric motor rather than an internal combustion engine or IC engine energized by the burning of fuel or gas. An electric vehicle motor is powered by an electric current collector from an off-vehicle service provider or from an on-board ...
Views: 522 - WHAT IS MEANT BY NET PROMOTER SCORE? - by Submitted on Sep 03, 2019 from Surabhi JoshiNet Promoter Score refers to a management tool that can be utilized to gauge the loyalty of a firm’s customer relationships. It serves as an alternative to traditional customer satisfaction research and is correlated with revenue growth. NPS measures the loyalty that exists between a service ...
Views: 353 - WHAT IS MEANT BY SKILLS-BASED ROUTING? - by Submitted on Oct 30, 2019 from Surabhi JoshiSkills-based routing refers to a call-assignment strategy used in call centers to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent. It can be considered as an advancement to the ACD systems found in most call centers. Call centers these days ...
Views: 313 - What is Multi-Touch Attribution? - by Simply put, multi-touch attribution is a way to determine the value of every touchpoint on the way to a conversion for your buyer.
Instead of crediting attribution to a single touch (e.g. referral traffic) multi-touch assigns credit to every marketing channel that interacted with ...
Views: 332 - What is Online Hotel Management Diploma Training all About? - by Submitted on Jan 31, 2012 from Percy EvansWant to make a career change? Would you like to enter into an exciting sector like the hospitality industry? But where are you ever going to find the time to attend classes with your busy schedule? Family, work, and personal commitments… you probably have already scratched getting a new career ...
Views: 638 - What is Operational Excellence & 7 Steps to Achieve Operational Excellence - by Submitted on Apr 01, 2022 from Levi SamamaEvery business, may it be a small or big, faces some hurdles, both internally and externally. For the last few years, businesses have been filled with unprecedented ups and downs, forcing executives to rethink how to effectively accomplish even the simplest tasks. Operational excellence is no ...
Views: 367 - What is Private Hire taxi Insurance? - by Submitted on May 24, 2022 from Mathew PhilipIf you are a private taxi driver or taxi owner, you'll know how expensive is taxi insurance. Private hire taxi insurance, also known as private hire and rewards insurance, is an insurance policy for all the pre-booked taxi drivers by their clients in advancement. We can take Uber and Ola as an ...
Views: 268 - What is Salesforce [Ultimate Guide 2021] - by Submitted on Nov 19, 2021 from Farzal KhanWHAT IS SALESFORCE Salesforce is considered one of the Best Global Brands and has a significant influence on the tech industry. However, its popularity does not come from cloud-based services but rather its highly scalable Customer Relationship Management (CRM) ...
Views: 455 - What is Standing Seam Metal Roofing? - by Submitted on Aug 22, 2018 from Jamy FameStanding seam metal roofing has recently become popular because of its superior qualities to bear harsh weather, modern and sleek look and durability. But how much do you know about standing seam metal roofing? What is standing seam metal roofing? It is a concealed fastener metal panel ...
Views: 950 - What is Terahertz and What Applications Does It Have? - by Submitted on Apr 04, 2012 from Joshua FraserWhat is Terahertz? Terahertz (THz) are electronic waves which operate at a frequency within the Terahertz spectrum. Their spectral fingerprint rests between microwaves and infrared, invisible due to being out of the visible light spectrum, and the least explored region of the electromagnetic ...
Views: 673 - What is the Affiliate Disclosure and Disclaimer? - by Submitted on Sep 21, 2019 from Omma MiraNo matter how important this topic is for an affiliate website… Maybe this topic is not that much important for an Affiliate website, it cannot be neglected and overlooked at once. Here I share what I understood. Please leave an opinion for more clarification- Amazon Affiliate ...
Views: 491 - What Is the Best Wallet For Your Cryptocurrency? - by Submitted on Dec 30, 2020 from Mathew PhilipA Cryptocurrency wallet stores the entire transaction history of a particular wallet, and helps the user identify any unusual activity with her transactions. This is important for a number of reasons. By knowing how a wallet works, it becomes easier to take precautions against unauthorized ...
Views: 326 - What Is the Best Way to Buy Tiktok Followers? - by Submitted on Jun 19, 2021 from Mathew PhilipMany network marketing companies out there today use this "Buy Tiktok Followers" strategy to get prospects to buy their products and services. You may be wondering if it is really a "Buy Tiktok Followers" strategy or not. It is indeed safe to buy followers but remember your safety first, service ...
Views: 337 - What Is The Best Way To Find Foundation Repair Companies? - by Submitted on May 24, 2022 from N95 mask for saleChanges in weather or natural calamities can cause foundation damage. A damaged foundation can lead to cracks or leaks in walls. Foundation problems can lead to insect infestations or even collapse. This could pose a threat to your home. Foundation problems can be fixed by a professional ...
Views: 304 - What is the difference between Dip Swap garage area home openers - by Submitted on Dec 14, 2011 from jimi andarsonSo you have an old garage door remote control and it doesn't seem to work. Thinking of calling a garage door repair company? Hold on, not just yet. Open it up at the battery compartment and you will see a bunch of little up down switches. Maybe 8 or 12 of them in there? Well those are the old ...
Views: 584 - What is the difference between managed hosting and dedicated hosting? - by Submitted on May 24, 2011 from Michelle WilliamManaged vs. Dedicated services What's the difference between a dedicated server and a managed server? Peace of mind. Many servers are staffed by professionals who monitor or maintain them on your behalf. Dedicated servers are computers plugged into the Internet that you have to manage ...
Views: 500 - What is the Difference Between Welding and Fabrication? - by Submitted on Apr 19, 2019 from Ron SpencerMany people would use site welding and fabrication as interchangeable terms. This is NOT correct! Basically, fabrication is the technique of creating a structure out of metal, while welding can be termed as a specific operation carried out during this entire process. In other words, fabrication ...
Views: 392 - What is the foundation of great customer service in the inbound call center environment? - by Submitted on Apr 05, 2019 from Dipayan SharmaMost of the call centers aspire for first call resolutions. This is largely dependent on the agents who handle the calls. They should be armed with a set of skills that equip them to deal with any caller or query. Hiring the right persons as contact centre agents is central to delivering good ...
Views: 317 - What is the impact of Legal Steroids on your body? - by Submitted on Jan 06, 2021 from Mathew PhilipTo expand muscle strength and force past as far as possible, a few people go to substances like anabolic-androgenic steroids (AAS). Anabolic alludes to development advancement, while androgenic alludes to the improvement of male sex attributes. While steroids' muscle-building capacities are all ...
Views: 328 - What Is The Most Effective Way Of Publishing A Book? - by Submitted on Nov 25, 2020 from Dolly KumariWriting an educational book is a tough task in itself. Not only is the educational book market saturated with options, but it requires a lot of research and knowledge to come up with a book that will actually help the readers. However, the real struggle starts once you have completed writing it, ...
Views: 446 - What is the Most Popular Carpet? - This Will Help You Decide - by Submitted on Mar 27, 2021 from Mathew PhilipWhat is the Most Popular Carpet Color? It's brown, of course. I don't even want to imagine what other colors people will choose for their carpeting! But, I am going to tell you what the most popular ones are and what you can expect. What is the Most Popular Carpet Color? It is brown. White is ...
Views: 264 - What is the Role Played by Security Guards in Emergencies? - by Submitted on Dec 02, 2019 from Ron SpencerDo you know when an emergency will arise? No! It may occur anytime without any prior notification. Well trained security guards will play an essential role by responding to such times. Importance of Security Guards Suppose an intruder breaks down inside the office compound and ...
Views: 310 - What Is the Significance of Visitor Management in Your Office? - by Submitted on Mar 13, 2018 from Ritesh PatilFrom school to large corporations, from restaurants to hospitals, welcoming visitors is the basic and most significant part. Visitors play an important role in finance, education, and other industries. However, having visitors doesn’t mean compromising with your privacy and safety. In this ...
Views: 1310 - What is the Use of Cubic Feet Calculator? - by Submitted on Aug 20, 2019 from Nehal KhanDay to day measurements of things like drum, bathtub, trunk of the car, or anything of use can seem to be a daunting task, if one is not aware of how actually it should be done. Calculating their capacity for different purposes is an essential task and for which you should be aware of measuring ...
Views: 587 - What is the use of Ketamine and its benefits? - by Submitted on Aug 18, 2021 from Mathew PhilipIf you have been through any chronic condition in your life, then there are various medications to help you. Some of these medications give you temporary relief while others can completely cure you. Ketamine is one such drug that is gaining attraction because it is successful in treating various ...
Views: 335 - What Is Water Damage Restoration Louisville and How Does It Work - by Submitted on Nov 18, 2021 from Mathew PhilipIt is the process of restoring a home or property to its pre-loss state after it has been damaged. Damage to the property may occur because of an overflow, flood, or any other water damage incident. Several essential steps are involved in the water damage restoration process. These include loss ...
Views: 289 - What is windshield wiper/motor & Necessary - by Submitted on Jun 16, 2017 from syed mostafizer rahmanThe windshield wiper is the American version of Windscreen wiper. It is an integral part of any four wheelers. In some states, it is so important that if you don’t have any windshield wiper in your vehicle, you have to pay fine for that. All the four wheelers like cars, train locomotives, ...
Views: 1041 - What Is Your Customer Service Worth? - by Submitted on Oct 28, 2018 from Ursula JorchCustomer service is not always on our minds as leaders. It’s often seen as a cost, and little else. What’s the purpose of customer service? You might think, to fix problems. With that mindset, it doesn’t make sense to invest much in it. The thing is, it’s a little more complicated. Here ...
Views: 515 - What Kind Of Backup You Need? - by Submitted on Mar 21, 2008 from Mira RaduFor years now, we have learned to develop our business using computers and advanced technologies. Even though computers have turned out to be an immense help, they have also contributed to data insecurity and difficult protection for information that is vital. The last affirmation was especially ...
Views: 889 - What kind of service orientation should I use to improve customer service? - by Submitted on Aug 09, 2019 from Dipayan SharmaIt is important for businesses to prioritise customer service making it your true differentiator. Installing measures that align with your customer policies and ruling out inconsistencies will develop a truly favourable experience for your customers through good customer service. Take stock ...
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