Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
DO YOU WANT MORE INCOME WITH THAT?
Most sales professionals and business owners make the mistake of denying their customers the opportunity to purchase a valuable add-on after they close the big deal for fear that they will risk losing the sale. “I’ll sell them more later,” they think. But ... Views: 2248
“Seek first to understand, then to be understood.”
Active listening is the ability to capture and understand the messages that others are communicating whether these messages are transmitted verbally or nonverbally, clearly or vaguely. It is not simply the ability to repeat the other person's ... Views: 3706
Expressing yourself is not always easy. There can be many things that go wrong when you try to express yourself. Misunderstandings are perhaps the most destructive communication mishaps in relationships. So how do you solve it? No method is perfect, especially when you are dealing with someone ... Views: 2830
Every member of your family has a right to have his or her opinions respected. You dont have to agree or go along with what your child wants, but you should at least know what it is, and your child should know why you're overriding his or her preferences. Regular family meetings, where ... Views: 1887
Do you know a child interested in connecting better with themselves AND others? Get them improvising!
Confident interaction really is child’s play. Choice is a muscle strengthened by experience.
• Participation means choosing,
• choice presumes responsibility and surprisingly,
• kids ... Views: 2175
Want to make the most effective use of your networking time and dollars? Then hone your people-reading skills so you can network in the other person’s comfort zone.
Each of you is as unique as a snowflake, yet you also share similarities - enough so that behavioral characteristics can be ... Views: 1512
People-pleasers are at risk in the domains of finance, love, sex, family, and friendship.
How is it that we can manage a successful business but still have a failed personal life? Extending a hand to others after taking care of yourself is how we make the world a better place for our children ... Views: 1170
When you give a presentation, how does the audience know you're done? If you're half-heartedly saying, "any questions?" as a means to signal that you're done speaking, then you're missing the opportunity to finish strong.
Here are techniques for ending your presentation strongly so the ... Views: 1638
"I can live for two months on a good compliment."
- Mark Twain
When you make people feel good about themselves, they're more likely to want to be in your company. Paying a compliment is a verbal gift; it’s an expression of praise, approval and encouragement that is meant to acknowledge an ... Views: 5003
"If you want to win friends, make it a point to remember them. If you remember my name, you pay me a subtle compliment; you indicate that I have made an impression on you. Remember my name and you add to my feeling of importance." - Dale Carnegie
It's common to hear people say that they can't ... Views: 2719
Do you want to know how to start a conversation with a guy? Well, have you ever started one? Whether you've tried but it didn't work out well, or you've never tried at all, then this article is for you.
Talking to men is actually very easy, as they're usually less guarded than women. Why ... Views: 2145
Depending upon where you're from, or what generation you are part of, your view of what a leader should and should not be will vary. There are those who say changing times call for changes in leadership styles. While that may be true for some areas of leadership, many basic characteristics of ... Views: 1730
How can you respond confidently when someone makes a request you’d prefer not to accommodate?
The question has just been posed. Pause. Was your inclination to say yes, even though there’s a voice deep down saying “no”? What possible reasons could there be for saying no?
It’s beyond ... Views: 1600
A juicy connection with your audience will bring you more business. Go beyond the basic speaking skills and learn irresistible intimacy. Nothing of real significance happens without it.
Sure, there’s a time for a basic speech class. It’s where a lot of people go to get experience in a ... Views: 1011
We all listen, but there is a big difference between receiving information, and actually understanding what is being said. For many of us our main focus whilst listening is to pick up clues to respond to.
This is not necessarily wrong, but the difference is our intention in listening. Are we ... Views: 1439
“The less you speak, the more you will hear.” - Alexander Solzhenitsyn
Throughout our schooling, we've taken classes to learn and improve our writing and reading skills. Unfortunately, we received little encouragement to develop and refine our listening skills and, as a result, we’ve become a ... Views: 1281
Sales is about decisions, thus master questions and get better decisions.
Despite all the science, the input of experts and top producers, the majority of salespeople still create more resistance, objections and price wars by focusing on product!
In the past decade psychology has examined the ... Views: 1244
Ever notice how comfortable you feel with certain people? You can say and do what you want, and communication flows smoothly.
Then, there are those OTHER people. The ones whose footsteps in the hallway make the hair on the back of your neck bristle as you put on your armor for the battle that ... Views: 3611
Out beyond ideas of wrongdoing and right-doing there is a field. I’ll meet your there. – Rumi
Have you ever found yourself looking at another woman and thinking something like, “She doesn’t have a clue. Why doesn’t she even bother to look in the mirror when she goes out, does she know how ... Views: 1031
Someone once said: “You do a very good impression of yourself”. Now, here are 3 simple steps for making the best possible first and lasting impression, as you network naturally -- whether or not you are an introverted, shy or reserved networker.
Step 1 - Let your mouth do the talking: ... Views: 1714
There is no doubt about it - meetings take up a good amount of our time on a weekly basis. Think back for a minute on all the time you spent in meetings this past year - whether they were one-on-one meetings or a group meeting in a conference room. WOW, that's a lot of time spent meeting! Was it ... Views: 1562
Literary and psychology experts alike agree that writer's block comes from a need for guidance, often combined with a deep-seated fear of the unknown. Writers have come up with many different options for getting past that uncharted territory. And their techniques are generally split into two ... Views: 1398
It may sound surprising, but not everyone knows how to greet others. Whether you're approaching someone or someone has approached you, a greeting is an expression of pleasure in seeing them. It's an opportunity to show that they matter to you. A deliberate, friendly greeting establishes a good ... Views: 2645
Good social skills aren't restricted to having the ability to go up to a group of strangers and introduce yourself. They also include being aware of those around you and recognizing that others may need a hand meeting people or interacting with others.
This skill involves your making it easier ... Views: 962
It’s that time again…the monthly meeting. You break out in a cold sweat just thinking about it. Whether you present to your managers or your employees you are saying to yourself:
What if I mess up?
What if I repeat myself?
What if the audience doesn’t like what I say?
What if I ... Views: 1119
Your voice has the ability to convey an incredible range of meaning and emotion when you present. It's an important part of your non-verbal communications, or body language, and can help you can communicate your message clearly and effectively to your audience.
Avoid these five common ... Views: 2942
One of the most common mistakes that speakers make is to go over their time limit. However, sometimes a speaker makes the opposite mistake, by not speaking long enough. A colleague recently sent me the following email describing her experience with a speaker who spoke too little.
"Hi, ... Views: 1455
Often once you're finished delivering a presentation, the audience will ask questions. This question-and-answer time is still part of your presentation and you can prepare for it in the same way that you prepared for the rest of the presentation. Handled appropriately, questions give you a ... Views: 1391
Have you ever seen a speaker go over the allotted time limit? Or rush through the material when they realized they were running out of time?
What was your reaction to that speaker? Were you impressed?
I've seen speakers go over the time limit by five, ten or fifteen minutes and then look ... Views: 1952
In life there is so many things we can be fearful and remain fearful of... and the fears of public speaking is definitely one of them.
Now apart from having to overcome the fear of our public speaking audience, you've now have one more thing to be fearful of - your own material or ... Views: 1111
Interview- the word is like a nightmare to a countless people all through out the globe irrespective of caste and creed. Well it might be a natural syndrome to be a little scared of this procedure. A little fear is your friend. It always makes you cautious. You do not make the mistake to take ... Views: 3200
You may be surprised to learn that, with rare exceptions, your audience is rooting for you. Every time you step up to speak, they want you to succeed.
If you’re ever witnessed a comedian bomb or a singer hit a “pitchy” note, you’ll know exactly what I mean. The audience shudders with ... Views: 2657
There are many online identities which have been severely hit by the recent Google Penguin updates. However, if you are one of them, do not get panicked. In this article, we are going top discuss some SEO UK tips which will help you recover from the catastrophe caused by these recent ... Views: 1647
Bringing more of YOU into view is critical for the success of your business. Here's how.
A common problem for speakers is doing too much of the same thing. Predictability is the enemy of the presenter. Eyes glaze over; people stop listening.
Just as artists work with a full palette of colors, ... Views: 1040
It has been said, if you want a better result, ask a better question. What questions are you asking yourself in this New Year? If your questions are not getting you the results you desire, here are eleven questions you can ask yourself in 2011.
1. Who am I? You answer this question every ... Views: 1223
Ever feel like you're presenting on "auto-pilot"? Or like you've gotten to the point where you present okay, but still feel like you could do better?
Here are four suggestions for taking your presentations from okay to outstanding, so you can really connect with the audience and convey ... Views: 1167
“…If thought corrupts language, language can also corrupt thought…”
~George Orwell
At times, things just come out of my mouth… and it’s not until it falls out of my mouth that I’m aware it has an assumption (or two.) Last week, I was trying to express myself to my friend Sparks; it just ... Views: 1574
“Wars teach us not to love our enemies, but to hate our allies.”- W.L. George
With so many interactions with so many different people, we’re bound to butt heads every now and then. And if we’re not careful, those conflicts could ruin a great relationship. (We’ve all seen that happen!) But we ... Views: 2859
In this Article, I want to talk about the significance of labeling what we experience on a moment-to-moment basis. In thinking about this, I called to mind the statement: "The Map is Not the Territory." This statement comes from General Semantics, which Alfred Korzybski created in, I believe, ... Views: 1413
The key to higher sales is developing a presentation that taps into your prospect's psychological needs. Each phase of the sales process satisfies a need that moves your customer closer to the sale.
In a telemarketing presentation, tapping into your prospect's psychological needs allows you to ... Views: 1474
Don’t let these common fears hold you back.
A line from Caroline Casey’s speech at the Green Festival intrigued me. She said, “Our security used to be in laying low. Now, our security lies in showing up.” As independent professionals, it’s more important than ever to take on the challenge and ... Views: 1183
There are probably thousands of different team building activities out there on the market today. How can anyone possibly sift through them all and decide on the "best one" for their group? As soon as you put in the search term "team building" into any search engine, it's easy to become ... Views: 1843
Have you ever attended a presentation and felt as though the presenter was talking at you rather than to you? Great presenters involve the audience in their presentations by engaging them with questions, encouraging two-way communication, and making sure the information they’re delivering ... Views: 821
Every relationship’s cornerstone is based on trust. And trust comes from telling the truth. So what is the reason so many relationships fail? Here are five:
1. The Half Truth. Telling the other person only what you want them to know or what they only want to hear is a slippery slope. Jack ... Views: 1536
Although there is some controversy in using sign language for a child with severe verbal apraxia, I found it to be extremely useful. Some experts seem to think that non-verbal children with rely only on their signs and not be motivated to speak. In our experience that wasn't the case, using sign ... Views: 1847
"You need to be aware of what others are doing, applaud their efforts, acknowledge their successes, and encourage them in their pursuits. When we all help one another, everybody wins." - Jim Stovall
Encouragement is one of the easiest ways we can help out our friends. Just by noticing and ... Views: 989
When calling back your prospects it is important to know what there personality color type is. You need to know the difference between a Yellow, Blue, Red, and Green personality types. Knowing this difference could make a real impact on how effectively that you can build your business. In this ... Views: 5543
Who likes conflict and dealing with difficult situations? I don’t know anybody who does! That’s why it’s called difficult and why most people spend a lot of time and energy avoiding them, often without realizing it.
What would be possible if you could reclaim all of that time and energy, and ... Views: 992
Before anyone will call you about your services, they have to know you’re there.
My friend, Connor, tells a story about a tree limb that fell on his lawn. His wife, Judy, concerned that the neighborhood children could get hurt playing on it asked him to call someone to cut it up and haul it ... Views: 950
F. Scott Fitzgerald once said, “The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time and still retain the ability to function.”
Mary Kay did it when she combined selling and nurturing to create a cosmetics empire.
Apple does it when ... Views: 1200