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Communication Skills and Training Articles
Joseph Riggio is The Official SelfGrowth.com Guide to "Communication Skills and Training". You can find complete information on Joseph Riggio and his products by visiting www.josephriggio.com.
SelfGrowth.com Recommended Articles:
Access POWER - by Joseph Riggio- 3 Steps to Compelling Communication - by Submitted on Nov 26, 2008 from Gail SolishCommunication is the primary tool we use to interact with others. It is vital in the development of successful business and personal relationships. Helen Keller who was blind, deaf and mute needed to learn ways to communicate so she could participate in the world. Participating in everyday ...
Views: 1475 - 7 Tips for Communicating With Your Caregiver - by Submitted on Nov 23, 2008 from Naomi ColbHow to Ask for Help: The Patient’s Guide to Managing Caregivers Hello! If you are reading this, you are likely facing a hospital or hospice stay and may be feeling powerless to ask for the quality of care you know you deserve. Are you afraid of being seen as “high maintenance’, a pest, ...
Views: 1020 - Addressing Issues with a Co-Worker - by Submitted on Nov 19, 2008 from Lisa MininniEvery workplace has them, that annoying co-worker. But how do you address the issue without alienating the person? While every situation is different, there are three tried-and-true Total Quality Key Principles to use in effective interaction. Maintain or enhance self-esteem of others. When ...
Views: 2220 - 8 Reasons Why Employee Feedback Backfires - by Submitted on Nov 12, 2008 from Timothy ThomasMany times, leaders, managers, and executives give up on providing employee feedback because it has backfired on them. Why is that the case? Why does feedback so often backfire? Here are eight of the top causes: 1. Feedback that is indirect. People often go the long way around the mulberry ...
Views: 1167 - Keys to Christian Discipleship: Learn to Listen - by Submitted on Nov 12, 2008 from Paula MarolewskiIn order to be effective at Christian discipleship, you have to listen. Remember that listening is an active verb ... a very active verb, and it takes both effort and practice. You need to listen both to your partner (the person you are discipling), and to God. Listen to what is said. This ...
Views: 1062 - How To Write A Brilliant Speech In Under 5 Minutes - by Submitted on Nov 10, 2008 from Andrew RondeauThe boss’s phone rings. You happen to be passing and you pick it up. “Is Gary there?” “No, he’s not around” “Well, it’s Andrea here, the HR Director and Gary is due to present his department’s roles and responsibilities to the new Graduates ...
Views: 3568 - Four Barriers To Effective Communication - by Submitted on Nov 10, 2008 from Timothy ThomasWhy does communication so often go wrong? Here are the top four reasons for breakdowns in communication: 1. Poor Listening Skills. Poor listening skills top the list when it comes to barriers to communication. Poor listening skills can result from: * Lack of involvement with the other person ...
Views: 7752 - Getting Connected with the Help of Routers - by Submitted on Nov 09, 2008 from Steven AndersonAre you interested in setting up a home network? Perhaps your business would profit with the help of a network that allows all systems to communicate more effectively. Or, maybe you are simply looking for a way to allow multiple devices to take advantage of your Internet access. Regardless, ...
Views: 918 - Do You Fear Public Speaking ? - by Submitted on Nov 06, 2008 from Simon GarmahFear of public speaking can prevent you from achieving great accomplishments that most of the people who have triumphed over the fear of public speaking are enjoying.you need to steal the light from your competitors by speaking in a breathtaking manner in front of others.for instance,in a ...
Views: 606 - TEN SIMPLE TIPS TO AVOID TERRIBLE TALK - by Submitted on Nov 04, 2008 from William CottringerTEN SIMPLE TIPS TO AVOID TERRIBLE TALK By Bill Cottringer "It is usually impossible to get a conversation going when everybody is talking too much." ~Yogi Berra If you want to avoid terrible talk, improve your communication skills and get better results with people, try these ten ...
Views: 1111 - 5 Ways To Put PowerPoint Presentation On Web - by Submitted on Nov 02, 2008 from wei qingWant to share your original and creative presentations with others all over the world? Putting PowerPoint presentation on Web sounds a good idea. Especially in this era of Internet on which everyone can view various resources using their computers. Here ...
Views: 871 - LIKEABLE COMMUNICATION - by Submitted on Oct 31, 2008 from William CottringerLIKABLE COMMUNICATION by William Cottringer “Our brains quickly perceive others to be likeable, neutral or unlikeable; the words that follow verify that initial perception.” ~The author. Ron and Jennifer are both successful professionals. Jennifer is on the top of her career as a CEO ...
Views: 2190 - POWER COMMUNICATION - by Submitted on Oct 31, 2008 from William CottringerPOWER COMMUNICATION By William Cottringer “Good communication is when an artist conveys the message of his images to a musician who correctly translates them into the musical notes she plays.” ~The author. Today being a good communicator is not enough. Professional success requires ...
Views: 1322 - Personal Success Strategies - Bull-Fighting, Rabbit-Chasing And Wrestling With Pigs - by Submitted on May 20, 2010 from Ken DonaldsonSo...did I get your attention? Yes? I thought I might! I did a small presentation for the Greater Seminole Area Chamber of Commerce on "How to Win Over Difficult Prospects" and the bull-fighting, rabbit-chasing and wrestling with pigs came as a result of that (I never know what is going to come ...
Views: 1796 - Relationship Success Tips - Boundaries: No Bull Allowed - by Submitted on May 20, 2010 from Ken DonaldsonDo you have unwanted bull in your life? You know what I’m talking about: Those annoying people who want to control, dominate, and manipulate you for their own best interests. Those people who love to get into power-struggles and arguments with you and you are left feeling depleted and ...
Views: 985 - Controlling Verbal Aggression: How To Stop Verbal Aggression Once And For All! - by Submitted on Oct 22, 2008 from Michael LeeControlling verbal aggression is crucial if you’re living or dealing with a person who likes to attack others using sharp, hurtful words. Controlling verbal aggression can be a pain if you are not skilled or trained to deal with an aggressor. One of the techniques for controlling verbal ...
Views: 1844 - 10 Ways to Empower Your Communication - by Submitted on Oct 18, 2008 from Nicholas TanThe Blarney Stone is a historical stone, or actually part of the Blarney Castle in Ireland where it was believed that kissing the stone can grant you the gift of gab. Yeah, it seems strange in this day and age, but who are we to question tradition? It's not like I'm saying that Santa Claus ...
Views: 994 - Assumptions and Acknowledgements - The Opposing Sides of Effective Communication - by Submitted on Oct 17, 2008 from Gail SolishCommunication is the heart of relationships. Unless you're a hermit most people want to have great relationships in both their business and personal life. Assumptions and acknowledgements are opposing aspects of powerful communication. Assumptions lead to dysfunction and acknowledgments create ...
Views: 1047 - Better Than Good: Nonviolent Communication - by Submitted on Oct 16, 2008 from Sue BrennerHe had taken both technical and people skills training over the years that covered emotional intelligence, Stephen Covey's 'The 7 Habits of Highly Effective People(R),' and Keirsey Personality Temperaments, to name a few. Yet Kenn Mackenzie, director of a high tech company in Silicon Valley, ...
Views: 1061 - How To Improve Your Relationships - by Submitted on Mar 28, 2013 from Guy FarmerImproving your relationship often requires doing things differently and gathering new information. In this article we've highlighted some useful ideas and advice for people who want to create meaningful and lasting change in their relationships. Let's start with some basic ideas that will ...
Views: 1595 - The Way You Talk Can Hurt You: 3 Tips To Better Communication - by Submitted on Oct 06, 2008 from Rosa ChillisJoseph worked hard. As a customer service telephone representative, he showed respect and courtesy to everyone who called the company. But he wanted to get ahead. He wanted an outside sales job. He applied for open positions over and over again; his manager turned him down each time. Finally, ...
Views: 2874 - The 8 P's of Persuasive Presentations - by Submitted on Oct 02, 2008 from Rosemary ReinApple CEO Steve Jobs knows all about the Power of Persuasive Presentations! I recently delivered a program on “Executive Communications” to an International Chapter of the YPO (The Young President’s Organization). There are two major job responsibilities of a CEO. One is Chief ...
Views: 5033 - Training Update For 2008 - by Submitted on Oct 01, 2008 from Rosanne DausilioMost organizations still do not provide comprehensive, let alone adequate, training in today’s marketplace. A recent report by the Service & Support Professionals Association (SSPA) said that only 27% of service and support staff spend more than 5 days on annual ongoing training. Beyond ...
Views: 1181 - Communication Is Not A 4-Letter Word! - by Submitted on Oct 01, 2008 from Rosanne DausilioWhat four letter words do we mean? Here are a few: Talk Chat Tell Blab Let's look at ‘talk’ as an example. If I asked you, you could all talk about almost anything at a moment's notice. In the computer in our brain, we have lots of programs--what we think, what we feel or believe about ...
Views: 1017 - Even Ralph Kramden Used Self Talk - by Submitted on Oct 18, 2009 from Dr. Lyle Becourtney"Pins and needles, needles and pins; it's a happy man that grins." These classic words were made famous by Jackie Gleason in his role as Ralph Kramden in the 1950s TV sitcom, The Honeymooners. So why in the world was America's favorite bus driver so intent on repeating this phrase whenever he ...
Views: 3680(2 votes) - What Are People Skills And Why are They Important In Life & Business - by Submitted on Sep 27, 2008 from Paul FlintoftPeople skills are simply how you communicate with people, whether they be friends, family, work colleagues, clients etc. Before we move on to explaining the different areas of people skills, let us remind you of one point: they are vital for long-term success and happiness in both personal, ...
Views: 2437 - The Way You Talk Can Hurt You: 3 Tips To Better Communication - by Submitted on Sep 26, 2008 from Rosa ChillisJoseph worked hard. As a customer service telephone representative, he showed respect and courtesy to everyone who called the company. But he wanted to get ahead. He wanted an outside sales job. He applied for open positions over and over again; his manager turned him down each time. Finally, ...
Views: 1087 - When You Don't Know The Answer - by Submitted on Sep 22, 2008 from Judy RingerA client was struggling with how to manage her stress level during the Q&A period after a presentation when she doesn't have an immediate answer. The simple solution might be to say, "I don't know." But it's not that simple. Sometimes she does know the answer but can't come up with it, because ...
Views: 984 - Relationships - The Myth Of The Generation Gap In The Business World - by Submitted on Sep 19, 2008 from Gail SolishIn today’s work world many generations are employed at the same company. There are often biases and assumptions people have which can create overwhelming conflict that ultimately damages working relationships. “Most intergenerational conflict shares a common point of origin: the ...
Views: 1981 - The Power of Effective Communication - by Submitted on Sep 12, 2008 from Esther AustinCommunication is one of those profound aspects of life which enables life to flow and exist on a plane which makes the world go around and things happen. Communication in itself is an art, one that often astounds us with its many intricate, complex and complicated ways of expression. It is ...
Views: 4789 - Exploring Your Commercial Phone System Options - by Submitted on Sep 04, 2008 from Steven AndersonWhen searching for the perfect phone system for your place of business, it is important to note that there are three different forms of commercial phone systems for you to select from. By understanding the features of each of these types of systems, you will be better prepared to select the ...
Views: 1827 - Mobile Wireless Backhaul Landscape - by Submitted on Aug 29, 2008 from Lizzi LoraineWireless networks are fast evolving from being the primarily voice-only traffic to networks, supporting both voice and swift data services. With the advent of this transition, there is a high demand for additional bandwidth at cell sites. The wireless service providers have very precise ...
Views: 984 - What's Going On At Your Hospital? Emotional Intelligence Development. - by Submitted on Aug 29, 2008 from Bill BenjaminWhat’s Going on at Your Hospital? The Perils of Playing Small IHHP - Institute for Health and Human Potential What’s Going on at Your Hospital? In US hospitals today, one in 20 patients receives the wrong medication. Three and a half million patients become infected while ...
Views: 1318 - The Power Of Receptive Connection - by Submitted on Aug 29, 2008 from Sandra ZimmerConnection is a two-way exchange of attention and energy. It is an inner freedom to give attention to others and receive attention from others. When you actually connect, you experience an exchange of psychophysical energy that feels good emotionally and physically. The reason connection ...
Views: 1965 - How To Keep A Conversation Going - The 10 Simple Steps - by Submitted on Aug 15, 2008 from Peter MurphyThe art of conversation really is a wonderful skill; the simple skills to keep a conversation alive can be the deciding factor to how successful you are going to be. Starting a conversation and maintaining a conversation really are two separate factors. As with anything there is a start, ...
Views: 4964 - 5 Powerful Ways To Express Your Ideas And Opinions Clearly - by Submitted on Aug 14, 2008 from Peter MurphyAre you fed up with struggling to express your thoughts and opinions? These days, people want to talk and not listen! No one wants to be a shadow in the crowd. Having your thoughts and opinions heard is a priority. The very achievement of being able to express yourself, and more importantly, ...
Views: 33488(1 vote) - 9 Great Ways To Deal With Nerves When Meeting People - by Submitted on Aug 13, 2008 from Peter MurphyEveryone suffers with that nervous feeling whilst meeting someone new; it’s a perfectly normal feeling. It is human nature to get anxious whilst facing the first introduction, that face to face meeting of a stranger. So just why do we get nervous? Because we are trying to impress! No-one ...
Views: 1090 - Purposeful Conversations: A Role Play - by Submitted on Aug 12, 2008 from Judy Ringer"I'm sick and tired of HR's red tape. I need this employee now, not next month. My department suffers while you drag your feet trying to get references I don't need. I want THIS person. Get off the stick and make it happen!" OK! Jack's trying to communicate an important need. What's his ...
Views: 4746 - 7 Simple Ways To Be Interesting To People You Meet - by Submitted on Aug 12, 2008 from Peter MurphyIn the world of food, it's said that they first bite is with the eyes. Well, when it comes to meeting new people, a first impression is a lasting impression, and it's important you make a good one. After that, you have to work at holding their interest. Let's look at some steps you can take ...
Views: 1297 - Can We Talk? A Simple Checklist for Conflict Conversations - by Submitted on Aug 11, 2008 from Judy RingerOne of the most commonly downloaded free articles on judyringer.com is called, "We Have to Talk: A Step by Step Checklist for Difficult Conversations." It's been in more company newsletters than I can count, including The Systems Thinker, published by Pegasus Communications. Recently, one ...
Views: 957 - 9 Easy Ways To Avoid Looking Stupid In Conversation - by Submitted on Aug 10, 2008 from Stellar MontealegreThese days, it seems all manner of people are constantly putting their foot in their mouth. How often have we heard the President, a politician, a movie star or a celebrity say something truly stupid on TV or in an interview? There are some simple steps you can take to avoid looking stupid in ...
Views: 737 - 6 Ways To Avoid Getting Stuck For Words - by Submitted on Aug 08, 2008 from Peter MurphyHave you ever been faced with that tongue tied feeling of hopelessness? You most certainly are not alone. Most of the human race will have at some time become stuck for words. How can you help to stop this from happening? Simply follow the easy steps below. This will help to ensure that this ...
Views: 8894 - Defusing Customer Disputes: 7 Strategies To Centered Communication - by Submitted on Aug 07, 2008 from Judy RingerDefusing difficult or angry customers calmly and assertively benefits the company, the customer, and the service representative. Managing any difficult situation requires clear communication and intention. You improve with practice. And the rewards – both in terms of personal and bottom line ...
Views: 1116 - What To Say When You Meet New People: The 9 Secrets To Success - by Submitted on Aug 07, 2008 from Stellar MontealegreIn an average day, you are going to meet a great many new people. Some of them might seem of no value to your life - a waitress, a delivery man, and so forth. Yet, never underestimate the value of every individual. Remember, the art of networking can lead to you achieving greatness. With that ...
Views: 2781 - There Are No Guarantees - by Submitted on Aug 06, 2008 from Judy RingerYou've spent time and energy preparing and holding an important conversation. You developed a useful purpose, acknowledged your conversation partner, and framed your message with skill. But, in spite of your best efforts, the situation does not improve: a direct report continues to be ...
Views: 931 - The Importance Of Good Manners - by Submitted on Aug 06, 2008 from Maria KuroshchepovaWhat on Earth happened to good manners? Somebody, please enlighten me, because I really want to know. Our aikido instructor is constantly frustrated, because people don't bother to call or send an e-mail when they are not going to be in class. He is a very reasonable man and would never torment ...
Views: 3899 - 9 Great Ways To Approach Someone To Start A Conversation - by Submitted on Aug 06, 2008 from Peter MurphyIf you are not confident by nature the simple task of starting a conversation is enough to start the heart racing! Yes you read it correctly! Cold sweats, heart palpitations, shaking, stuttering, are just some of the effects that the faint-hearted can be faced with whilst starting a ...
Views: 1429 - Can A Single Presentation Really Impact Your Career? - by Submitted on Aug 05, 2008 from Anne WarfieldIf you have ever doubted the impact a single presentation can have, just watch the primaries. Going in to the primaries the talk was all about how far ahead Howard Dean was in the pack. In most people’s mind he was the forerunner and most likely new candidate. And then, one presentation ...
Views: 999 - The Most Beautiful Sound Of All Is The Sound Of Someone Listening - by Submitted on Aug 01, 2008 from Warren RedmanIt still amazes me. No matter how many times I hear it, when someone tells me that nobody ever listened to them before, or that being listened to was the most powerful experience that they had, I feel a surge of emotion. It’s a mixture of sadness and anger tinged with elation and determination. ...
Views: 585 - Communication-The Central Core Of Relationships is How You Communicate - by Submitted on Jul 30, 2008 from Gail SolishYour communication style greatly impacts your relationships. The more you are aware of how you communicate, the more powerful and positive your communications will be. In my work, I often encounter people who believe they are being clear and responsive in their communication. However, their ...
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