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On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Articles from Surabhi Joshi | Selfgrowth.com
- LIVE CHAT NEEDS LESS EMPLOYEE POWER - by Submitted on Nov 29, 2018 from Surabhi JoshiAre you giving a thought of adding live chat at your website? Depending on the nature of your business, a live chat service can do miraculous benefits to your business other than providing simple, quick and painless customer service. With live chat your business does not needs too many ...
Views: 463 - LIVE CHAT OFFERS CONTINUAL SUPPORT - by Submitted on Dec 03, 2018 from Surabhi JoshiHaving live chat system at your website is a confidence booster for your customers. They know they can interact with your company anytime when they require assistance around their busy schedule. Live chat service is a very convenient option for them. Even if you are shopping at odd hours, late ...
Views: 356 - LIVE CHAT OFFERS IMMEDIATE SOLUTIONS - by Submitted on Sep 26, 2018 from Surabhi JoshiToday one of the main reason to implement a live chat program is the on demand nature of the web. Your potential customers or prospects are seldom going to make a all or draft an email to the company with their concern. This is because they just do not want their personal information to be ...
Views: 462 - LIVE CHAT OPENS THE DOOR FOR UP SELL OPPORTUNITIES - by Submitted on Oct 06, 2018 from Surabhi JoshiThe most important profit booster of all and the one that is sorely overlooked by most of the companies is the opportunities for cross-selling and up selling that is provided by the live chat sessions. And do remember this is just not the end here in fact there’s a lot more to gain. This just ...
Views: 390 - LIVE CHAT PREVENTS UNNECESSARY COSTS - by Submitted on Sep 13, 2018 from Surabhi JoshiCustomers today are having fast paced lives and they are making an incredible presence online. In fact online shopping has become an integral part of their lives. Hence if you are having an online business, differentiating your business with excellent customer support is something that would ...
Views: 412 - LIVE CHAT PRO ACTIVELY SEEK SALES AND FEEDBACK - by Submitted on Dec 26, 2018 from Surabhi JoshiLive chat is at the website, providing instant replies to all the concerns and queries of your customers. The chat can be initiated in a very simple way with just a click of the button. This is known as reactive live chat where the customer initiates the chat on his behalf. The other concept ...
Views: 385 - Live chat provide real time convenience to customers - by Submitted on Feb 04, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) provides real time convenience for customers. According to Forrester research there are 44% of on line consumers who say having a question answered by a live chat agent in the middle of an on line purchase is something which really delights them. It is also the best ...
Views: 1138 - LIVE CHAT PROVIDES IMPORTANT DATA - by Submitted on Sep 29, 2018 from Surabhi JoshiNothing could replace relevant and too much data. And here is live chat which aside from its awesome features also provide additional layer of data to your current tracking and attribution tools. The data gathered by live chat differs according to platforms, but generally live chat delivers ...
Views: 472 - LIVE CHAT PROVIDES INSTANT CUSTOMER FEEDBACK AND FREE RESEARCH - by Submitted on Aug 14, 2018 from Surabhi JoshiLive chat provides instant replies to your customer questions and leave them more happy and charmed by your excellent customer support. There is a lot more which live chat provides, some superb feature and among one of them is customer feedback. The customer feedback industry is a big ...
Views: 364 - LIVE CHAT PROVIDES MULTITASKING - by Submitted on Jul 31, 2018 from Surabhi JoshiLive chat has become the most favorable customer service support of these days. It provides the customer with sheer pleasure making their on line shopping experience awesome. With the help of live chat your customers can get support on their demand. This property of live chat getting support on ...
Views: 395 - Live chat provides real time convenience to customers. - by Submitted on Feb 04, 2017 from Surabhi JoshiThere are a lot more e commerce websites that have been adding up live chat to provide real time answers to their proud customers rather than having customers leave their websites. Real time chatting with the customer not only builds up immense confidence of the customer in your business but ...
Views: 1305 - LIVE CHAT PROVIDING REAL TIME CONVENIENCE TO THE CUSTOMERS - by Submitted on Aug 04, 2018 from Surabhi JoshiLive chat is all there to provide convenience to your customers. Live chat provides instant responses to your customers queries. 44% of on line customers say that having their questions answered by a live person in the middle of an on line purchase is the best feature that a website can ...
Views: 322 - LIVE CHAT REDUCED REPETITION - by Submitted on Dec 19, 2018 from Surabhi JoshiHow many times have you found yourself re-entering and repeating your account numbers, social securities or the nature of the complaint or situation you are facing to different phone representatives? Should it be not like, the system should be able to show your number once they have it and the ...
Views: 338 - Live Chat Saves Billions! - by Submitted on Mar 11, 2020 from Surabhi JoshiAdding live chat at your website is a real blessing for your business and you can say that it is not only useful in the times of financial crisis, but there are many other benefits which are apparent in a bigger form at difficult moments like budget cutbacks and financial severity. Live chat ...
Views: 377 - LIVE CHAT SAVES MONEY - by Submitted on Nov 15, 2018 from Surabhi JoshiLive chat provides instant solutions to all their customer and visitor queries very much at the website. The companies that are using live chat have seen overall reduction in cost of serving the customers. Solutions like live chat are easy to implement and a lot more cost effective than ...
Views: 397 - Live Chat Saves Time! - by Submitted on Feb 24, 2020 from Surabhi JoshiIf you are an on line retailer or simply a customer service provider, you might be aware of the numerous benefits live chat has to offer. It includes real time assistance and reduced operational costs too! Live chat is very simple to get in function. It is easy an simple, you just need to ...
Views: 402 - Live chat simply the best! - by Submitted on Feb 03, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) is having an immense potential. The increasing customers wants support at a fast speed just like the real time conversation. Live chat allows this. It allows your customer to have a conversation with the chat agent before he gets frustrated and leaves your website. ...
Views: 623 - LIVE CHAT SOLUTIONS FOR SMALL BUSINESSES - by Submitted on Dec 22, 2018 from Surabhi JoshiWant happier customers? If you get live chat at your website then you are to see happy and satisfied customers, and at the same time your business also grows online. Live chat is there to provide fast, on-demand customer support at your website. It addresses the concerns and queries of your ...
Views: 345 - LIVE CHAT TIPS: GUIDE TO CREATE BEST ONLINE CUSTOMER SERVICE - by Submitted on Jun 21, 2018 from Surabhi JoshiEverything you do in business, you do it for the customers. There are thousands of reasons why excellent customer service is worth every penny and your time. Here is the guide to some Live Chat etiquettes on how to conduct a chat and to create the best Live Chat experience for your ...
Views: 415 - LIVE CHAT – CUSTOMER SERVICE CHANNELS - by Submitted on Oct 01, 2018 from Surabhi JoshiLive chat has become the unsung hero of customer service. Though it is not popular as Facebook or flashy as Instagram, or a social butterfly like twitter, even not buttoned up and business like as LinkedIn. But when it comes to provide quick, speedy and result oriented customer service live chat ...
Views: 483 - LIVE CHAT – IMPROVED CUSTOMER SERVICE AND LOYALTY - by Submitted on Nov 06, 2018 from Surabhi JoshiLive chat is effective for many reasons. Live chat provides your clients and your potential customers with immediate access to your support staff and sales team (vice versa). With live chat your team is equipped with many more opportunities to convert these visitors into paying clients or ...
Views: 356 - Live Chat – Improved Customer Service And Loyalty - by Submitted on Feb 29, 2020 from Surabhi JoshiLive chat is effective for many reasons. Live chat provides your clients and your potential customers with immediate access to your support staff and sales team (vice versa). With live chat your team is equipped with many more opportunities to convert these visitors into paying clients or ...
Views: 428 - Live Chat – Improved Customer Service And Loyalty - by Submitted on Mar 12, 2020 from Surabhi JoshiYou really do not need a master’s degree in marketing to realize the impact of quality customer service and its essence to the long-term success of your business. In fact your existing customers are to become your most vocal advocates and also help to grow your customer base on the behalf of ...
Views: 410 - Live chat – Increase conversions and sales - by Submitted on Feb 04, 2017 from Surabhi JoshiWe are all aware that quality customer service plays an important role in business. Your customers are the one who spread a good word about you and help grow your customer base. Majority of the websites are providing live chat support to provide customers with real time answers to their ...
Views: 1211 - Live Chat – Lead Generation - by Submitted on Mar 03, 2020 from Surabhi JoshiLive chat provides many benefits and it does improves the site performance. It does provides excellent customer support, addressing to customer needs in real time. It also provides : increase conversions, customer service and lead generation. Here we shall discuss how live chat can be used to ...
Views: 420 - LIVE CHAT – OFFERS CLIENTS GUIDANCE AROUND YOUR WEBSITE - by Submitted on Sep 05, 2018 from Surabhi JoshiLive chat as we are aware provide solution to your customers in real time. Another benefit of having live chat at your site is that the agents can identify the client pain point and understand every customer related issue to the best of their ability and can offer timely solutions ...
Views: 440 - LIVE CHAT – REAL SATISFACTION AND REAL FAST! - by Submitted on Oct 02, 2018 from Surabhi JoshiCan you just remember how many times a customer service representative has made you an offer over the phone which has never materialized? Though the conversation must have been recorded for quality assurance but there is no company yet who would have played it back to justify your ...
Views: 375 - LIVE CHAT – REDUCED SERVICE COSTS - by Submitted on Nov 13, 2018 from Surabhi JoshiThere are number of manners in which the customer support agents, marketing department and the sales team are utilizing live chat to make the customers happy, hike online sales, conversions and reduce service costs. One of the benefits with live chat is that it can make a difference, a marked ...
Views: 418 - LIVE CHAT – RIGHT PLACE, RIGHT TIME CUSTOMER SERVICE. - by Submitted on Sep 27, 2018 from Surabhi JoshiFor a customer there is nothing more frustrating and annoying then being put on a hold queue with a long hold music either classical or some hip-hop. This becomes more frustrating when you are shopping online and encounter a problem but not able to get hold of the customer care ...
Views: 394 - Live chat – the exceptional customer service! - by Submitted on Jan 10, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) is all equipped with the amazing capability to provide exceptional customer service. The customers also report high level of satisfaction with live chat (LiveChatAgent.Com) as compared to other customer support channels. It is a fact that happier customers are a lot ...
Views: 593 - Live Chat – The Exceptional Customer Service! - by Submitted on Feb 21, 2020 from Surabhi JoshiLive chat is all equipped with the amazing capability to provide exceptional customer service. The customers also report high level of satisfaction with live chat as compared to other customer support channels. It is a fact that happier customers are a lot more benefit to your business. It means ...
Views: 434 - LIVE CHAT – THE MOST POPULAR CUSTOMER SUPPORT - by Submitted on Aug 07, 2018 from Surabhi JoshiLive chat is the most popular customer service support currently. You don’t have to be a marketing expert to know that quality customer service plays enormously in enhancing your business reputation and sales too. Hit the iron when it is hot. Similarly getting in touch with your customers at the ...
Views: 418 - LIVE CHAT- ENGAGE UPFRONT WITH ONLINE CUSTOMERS - by Submitted on Oct 10, 2018 from Surabhi JoshiLive chat is the exceptional way to communicate with your online customers. A study made by the Forrester shows that live chat is the most preferred customer support channel and is favored by more than 44% of respondents who connect with the operators in real time. Live chat provides with ...
Views: 353 - LIVE CHAT- THE UNSUNG HERO OF CUSTOMER SERVICE! - by Submitted on Aug 22, 2018 from Surabhi JoshiLive chat is supposed to be the unsung hero of customer service. It is not alluring, captivating and flashy as Facebook and Instagram or a social butterfly like Twitter or as buttoned up and business like as LinkedIn. But when it come to show outputs and prove work efficiency , undoubtedly live ...
Views: 395 - LIVE CHAT: AN AMAZING TOOL THAT HELPS YOU GARNER VALUABLE CUSTOMER DATA - by Submitted on Nov 14, 2017 from Surabhi JoshiIn the digital world, there is nothing more important than data. Live chat provides an additional layer of data which augments our existing tracking and attribution tools. The data which you receive differs according to the platform. In general live chat tells you about: Referring ...
Views: 470 - LIVE CHAT: THE MOST VALUABLE ASSET FOR YOUR BUSINESS - by Submitted on Feb 14, 2020 from Surabhi JoshiLive chat is no longer limited to the fully fledged businesses. Understanding the importance and monitoring the credibility has made even the small enterprises understand the benefits of live chat. So in today’s digital and online market if you want to compete, you have to have that extra ...
Views: 465 - LOOKING FOR A CRM SYSTEM FOR YOUR BUSINESS? HERE ARE THE BEST ONES! - by Submitted on Jun 16, 2018 from Surabhi JoshiAll the CRM software are specially designed to help businesses meet the overall goals of customer relationship management. As a matter of fact, a CRM software can work wonders for your business provided you choose the right one. Let’s have a look at the best CRM software ...
Views: 371 - MAKE SURE YOU ARE CREATING BUYER PERSONAS THE RIGHT WAY! - by Submitted on May 18, 2018 from Surabhi JoshiThe way customers buy is no more the same. Customers today are smarter than ever. It’s imperative that businesses keep abreast with customers’ interests and buying methodologies. That’s what buyer personas help with. But wait! Is it that easy to create these personas? Not at all! In fact, ...
Views: 474 - MOBILE E-COMMERCE: ELEMENTS THAT YOU JUST CAN’T MISS OUT ON AT ANY COST! - by Submitted on Oct 07, 2017 from Surabhi JoshiThere was a time when e-commerce boomed into our lives and transformed everything. Shopping for just about everything that too from the comfort of our home became so much easy. Adding up to the convenience came in mobile e-commerce which is an evolution of traditional e-commerce such that it can ...
Views: 471 - MOBILE LEAD GENERATION: THE BEST TIPS TO MAKE THE MOST OUT OF IT! - by Submitted on Jan 19, 2018 from Surabhi JoshiSuppose you are traveling in a metro. You are sitting on a seat, earphones plugged into your ears and listening to your favorite band. Look around. What do you see? Well, a normal view today would probably be people totally into their smartphones, isn’t it? Well, that’s how it is! People ...
Views: 538 - MULTICHANNEL MARKETING: KNOW HOW IT BENEFITS YOUR BUSINESS - by Submitted on Dec 11, 2019 from Surabhi JoshiMultichannel marketing refers to the process of blending distribution and promotional channels for the purpose of marketing. Distribution channels involved in this type of marketing may range from a retail storefront to a website. An effective multichannel marketing is supported by good supply ...
Views: 306 - MULTILINGUAL LIVE CHAT SUPPORT: BRIDGING THE COMMUNICATION GAP LIKE A BOSS - by Submitted on Aug 29, 2017 from Surabhi JoshiSo you want to know why multilingual live chat support? What’s so special about it? Have a look at the facts below. According to a research, about 74% of buyers are more likely to purchase your product if you offer support in their native language. This specially implies to the businesses ...
Views: 476 - NEGATIVE CUSTOMER REVIEWS: KNOW HOW YOU CAN HANDLE THEM EFFICIENTLY! - by Submitted on Sep 16, 2017 from Surabhi JoshiWhen you own a business, you have people talking about it. Just like you may have lot of appreciation, you may also get numerous negative customer reviews. Where positive social proofs may make your business while the negative reviews may just wreck havoc! However, you need not panic when you ...
Views: 438 - OMNICHANNEL CUSTOMER SERVICE AND IT’S SIGNIFICANCE IN THE MODERN ERA - by Submitted on Feb 06, 2020 from Surabhi JoshiOmnichannel customer service is an expansion of the multi-channel approach to sales. It is basically meant to provide a seamless shopping experience to the customers irrespective of the shopping method (online or offline). It is a powerful medium for enhancing the customer experience, boosting ...
Views: 377 - OMNICHANNEL CUSTOMER SERVICE: TIPS TO MULTIPLY THE BENEFITS IT PROVIDES! - by Submitted on Nov 25, 2017 from Surabhi JoshiPreviously customers expected to receive service from an organization on the channel of their choice. Thus companies employed multi-channel customer service technique which made use of voice, email, SMS/text, web, mobile or social media. Omnichannel customer service takes the multi-channel ...
Views: 528 - Online Shopping: 4 Reasons Customers Are Totally In Love With It - by Submitted on Feb 17, 2020 from Surabhi JoshiBusy life or shortage of time or just a slothful mood, there are countless reasons for people avoiding purchasing offline these days. With just about everything being available online and a few clicks away, customers today, prefer online shopping. E-commerce has gained immense popularity over a ...
Views: 406 - OUTBOUND MARKETING STRATEGIES TO GROW YOUR BUSINESS: I - by Submitted on Jul 16, 2019 from Surabhi JoshiOutbound marketing is a marketing methodology that tries to reach consumers through general media advertising as well as through in-person contact. Outbound marketing can be carried out in the form of TV advertising, face-to-face meetings, or cold- calling. Through each of these outbound ...
Views: 314 - OUTBOUND MARKETING STRATEGIES TO GROW YOUR BUSINESS: II - by Submitted on Jul 17, 2019 from Surabhi Joshi1.Web syndication: Web syndication is one of the many, highly effective outbound marketing strategies. It involves a website providing content to an arbitrary number of subscribing websites in order to redistribute it. In case of subscribing sites, syndication is an effective way of adding ...
Views: 313 - PERSONAL BRANDING FOR B2B LEAD GENERATION: HOW TO DO IT THE RIGHT WAY - by Submitted on Nov 22, 2017 from Surabhi JoshiPersonal branding refers to the practice of people marketing themselves and their careers as brands. It’s the building of your personality in an online format. According to “Brand Yourself”, a personal brand should reflect your actual personality and should not be an idealized version of who you ...
Views: 510 - POOR SALES PERFORMANCE? MEET THE MAIN CULPRITS BEHIND THE MISHAP! - by Submitted on Dec 02, 2017 from Surabhi JoshiHas your business been experiencing a decline in sales recently? Have the customers been abandoning your business due lately? Has your overall revenue growth come to a screeching halt? What may be causing all these mishaps? Not quite sure? Read on to find out. Unrealistic ...
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