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Articles from Michelle Spalding | Selfgrowth.com
- Is Your Business Serving You? - by Submitted on Mar 25, 2018 from Michelle SpaldingYesterday, during a coaching call with one of my clients, the topic of self-care and making time to do things other than work came up. It’s one that I personally have been working on for the last few years and believe as a female entrepreneur it’s one I’ll likely be working on the rest of my ...
Views: 1031 - Customer Service – Creating RAVING Fans - by Submitted on Mar 24, 2018 from Michelle SpaldingWhen I say the words “customer service” a wide variety of ideas pop into one’s head. Perhaps an example of an interaction with a sales clerk that was pleasant and made you really want to go back to the store again. Or another experience, like the one I had with the cable company that didn’t go ...
Views: 974 - Showing Some Client LOVE - by Submitted on Mar 13, 2018 from Michelle SpaldingWithout a doubt, the best advice I received when I began my business as a transaction coordinator was to take care of your clients first and they will take care of you. My mentor knew that there was such value in taking care of those who were already there in front of you. She encouraged me to ...
Views: 939 - Work Your Business Like a Business - by Submitted on Dec 20, 2017 from Michelle SpaldingBy Beth Barnett, Director of Communications I remember hearing this phrase as a brand-new agent. I don’t think the ink on my license had dried yet! This sounded great and I remember being so excited. I also remember that in my inexperience and naivete that I hadn’t a clue what that statement ...
Views: 1109 - Top 10 Reasons to Fire Yourself as Transaction Coordinator and Delegate Your Way to a Raise! - by Submitted on Dec 17, 2017 from Michelle SpaldingSeveral years ago I met with the owner of a Florida based brokerage about encouraging the agents who worked with him to use our Transaction Coordinator services. There were several savvy Realtors in his firm that were already clients who suggested I call on him. At the meeting he was a bit ...
Views: 1008 - The Power of Checklists - by Submitted on Dec 13, 2017 from Michelle SpaldingChecklists are not unique in bringing a transaction coordinating business to order and nothing new to my fellow entrepreneurs. Yet, many resist and often work much harder than necessary to get from start to finish. Many mistakes can be dramatically reduced or eliminated by putting together ...
Views: 1079 - The Happy Secret to Better Work - by Submitted on Dec 10, 2017 from Michelle SpaldingSeveral years ago I came across a video on TED by Shawn Achor titled “The Happy Secret to Better Work”. I’m always on the lookout for innovative business ideas to share with my team of transaction coordinators and the title intrigued me. After viewing it 4 times, I knew this was something that I ...
Views: 1018 - Staying Connected Without Going Crazy - by Submitted on Dec 03, 2017 from Michelle SpaldingMore than 17 years ago, when I started in real estate, we didn’t use the internet. There were no websites to get instant information on taxes or neighborhoods. We didn’t have “CrackBerrys” or “iPhones” to instantly know when someone wanted us either by mail or text. Yet, closings took place ...
Views: 954 - More Sales….. Less Selling - by Submitted on Nov 28, 2017 from Michelle SpaldingThe easiest way to increase business is by staying connected with those that already know, trust, and adore you. This is the number one strategy of many top sales and business professionals. They realize that nurturing a relationship, building rapport, and staying connected is one of the best ...
Views: 951 - In House Transaction Coordinating Service vs. Virtual Transaction Coordinating - by Submitted on Nov 21, 2017 from Michelle SpaldingThis is an actual email I received today: “Would love to talk to you about the closing coordination services you offer. We have a gal that does it in our office, but our phones are SO busy that it is hard for her to do that and answer all of the calls without things falling through the ...
Views: 900 - How Long Should it Take for your Transaction Coordinator to Start on Your New File - by Submitted on Nov 19, 2017 from Michelle SpaldingYesterday I received a call from a Realtor interested in our Transaction Coordinating services. As always I want to get to know the callers before I launch into what we do, so I asked her to “please tell me about your business and why you are considering hiring a transaction coordinator at ...
Views: 1008 - Gain Time and Increase Profits - by Submitted on Nov 10, 2017 from Michelle SpaldingOne of my favorite books is The EMyth Revisited by Michael E. Gerber. The book tells the story of why many small businesses fail and offers suggestions on preventing it. Much of it has to do with systems, or lack thereof. Systems are what can help you take your Real Estate business to the ...
Views: 903 - Essential Mechanics of a World-Class Business - by Submitted on Nov 10, 2017 from Michelle SpaldingAs a Realtor, investing in your future business needs may seem silly to some when all you really want is the phone to ring and the leads to convert to sales. However, without a proper foundation it’s difficult to fully capitalize on all the marketing and lead generation that’s being done or to ...
Views: 932 - Contract to Close ~ Not the Sexiest Part of Real Estate - by Submitted on Nov 05, 2017 from Michelle SpaldingOver the years of being a real estate transaction coordinator I’ve met a lot of Realtors. I often ask them what they love most about their career and I hear things like: Meeting and getting to know new members of the community. Helping people find the right home for their ...
Views: 875 - All Rock Stars Know - by Submitted on Oct 26, 2017 from Michelle SpaldingI’m a big fan of live music and attending concerts, from small intimate venues in coffee shops to large multi-stage outdoor festivals. Many years ago while at the De Luna Festival in Pensacola and watching the Jane’s Addiction concert, I had this huge realization and appreciation for all that it ...
Views: 921 - Action Speaks Louder Than Words - by Submitted on Oct 20, 2017 from Michelle SpaldingRemember the saying we heard as children, actions speak louder than words? At least in my house that was a common one. As a kid, I’m not so sure that it meant much, other than clean your room now and stop telling me you’ll do it later. Mom liked us to take immediate action and not give her lip ...
Views: 955 - What is a Transaction Coordinator? - by Submitted on Oct 20, 2017 from Michelle SpaldingA Transaction Coordinator is a person who takes responsibility for managing the deadlines and tasks of a real estate contract to closing. Some of the duties include: 1. Responsible for processing of all contracts through closing. 2. Coordinating appointments for inspections, appraisals, ...
Views: 933 - Do More of What Makes You Happy - by Submitted on Jul 05, 2017 from Michelle SpaldingRecently I heard Michelle on the phone chatting with a Realtor about some of the struggles he was having creating the business he really wanted. She told him over the years she’d met many agents who started out with a vision but soon realized that there was way more to this real estate thing ...
Views: 948 - Aren’t All Realtors Alike? - by Submitted on Jun 17, 2017 from Michelle SpaldingAren’t All Realtors Alike? Over the years, I’m sure you’ve met someone perhaps at a dinner party or networking event, told them you’re a Realtor and then had them say “oh, my cousin, sister, brother or friend (pick one) has a real estate license, they do it part-time for extra money”. Like ...
Views: 1111(2 votes) - The Amazing Power of ………. - by Submitted on Jun 07, 2015 from Michelle SpaldingChecklists and systems, not quite as exciting as maybe you’d hoped for, and I know you’re busy but stick with me for a minute. Checklists and systems are essential in bringing order to a business. Yet, many resist and often work much harder than necessary to get from start to finish. Many ...
Views: 634 - How to Move Past FEAR and Succeed - by Submitted on May 24, 2015 from Michelle SpaldingAs a small business owner, Mom, coach and friend one of the most common statements I hear is "but I don't know what to do". It's not the technical part that holds us back, there are plenty of part-time virtual geeks to help out with something until they get profitable and can hire someone ...
Views: 731 - Lagniappe ~ The Secret Ingredient to Success in Real Estate - by Submitted on Apr 05, 2015 from Michelle SpaldingOne of my favorite words to say is Lagniappe, (pronounced LAN-yap) which means “'to increase; to add'”. The idea of getting something a little extra when making a purchase makes us all smile. That extra is something that exceeds our expectations. It’s like the baker's dozen. The little extra ...
Views: 1086 - Usually I'm the Transaction Coordinator but Sometimes I'm the Coach - by Submitted on Apr 05, 2015 from Michelle SpaldingRecently I had a conversation with a client who we coordinate transactions for, she’d been working hard, and she hadn’t written a contact in almost a month. Needless to say she was frustrated! She told me she looked around the office saw others were having success, doing the same things she ...
Views: 1119 - Systems = More Free Time and $$ - by Submitted on Apr 05, 2015 from Michelle SpaldingOne of my favorite books is The EMyth Revisited by Michael E. Gerber. The book tells the story of why many small businesses fail and offers suggestions on preventing it. Much of it has to do with systems, or lack thereof. Systems are what can help you take your business to the next level. ...
Views: 951