The business operation has transformed over the years with the advancement in technology. The cloud-based solution in contact centers has emerged as an efficient trend.
The increase in demand for cloud-based contact centers is showing the potential it holds to shape the business across ... Views: 103
Telecommunication is one of the biggest inventions mankind has ever seen. Speaking to someone who is sitting miles away from us, was a beyond imagination thing at a time. There won’t be anyone thinking we will be doing business with a firm out of the countryside at that time. We all can thank ... Views: 124
The communication systems in both small-scale and large-scale businesses are the gluing factor behind strong teamwork. The teammates, clients, and related people need to be in sync for the smooth running of the enterprise.
Traditional phones have played their part in the past and are now in ... Views: 132
AI is employed in various areas of our lives and VoIP (Voice over Internet Protocol) is not an exception there. AI is being used in VoIP technology for enhanced call quality, security, and better user experience. Moreover, AI is also integrated at other levels, like automated call routing, voice ... Views: 175
In today’s cutthroat competition, every small business is seeking ways to streamline operations and increase productivity cost-effectively and without compromising efficiency.
VoIP, or Voice over Internet Protocol, the technology that allows users to make voice calls using the internet rather ... Views: 183
Servion predicts that, by 2025, AI will power 95% of all customer interactions, and we cannot deny the possibility of looking at the rapid growth of Artificial Intelligence. VoIP, a method of transmitting phone calls over the internet, has become a widely chosen option for businesses of all ... Views: 181
Do you think businesses now rely on traditional telephone networks? No!
Communication has evolved a lot in the last decade and that has increased the importance and usage of Voice over Internet Protocol. VoIP, a groundbreaking technology, has redefined the landscape of communication for both ... Views: 197
What is FreeSWITCH and what sets it apart?
FreeSWITCH is an open-source, scalable telephony platform designed to facilitate the creation of voice and messaging applications.
What sets FreeSWITCH apart is its flexibility and versatility, allowing users to build a wide range of communication ... Views: 144
Voice over Internet Protocol (VoIP) has revolutionized the way we communicate, offering businesses and individuals a lot of advantages, including cost savings, enhanced features, and increased flexibility. This technology has transformed the telecommunications landscape, empowering businesses to ... Views: 183
Custom VoIP development is a preferred choice by most of the companies that seek to tailor their communication solutions to address their unique needs. It offers scalability, integration, feature customization, enhanced security, and cost efficiency, ensuring a competitive advantage and precise ... Views: 202
The contact center plays a crucial role as the primary face of the company and acts as a communication channel between the customers and organizations.
A well-performed contact center is attained by strategic planning, technological investment, and a persistent dedication of staff that ... Views: 151
A SoftSwitch, as its name suggests, is a software-based solution that utilizes hardware that is common in the business. In Voice over IP (VoIP) networks, a SoftSwitch offers call control intelligence for initiating, maintaining, routing, and terminating sessions. Initially, service providers ... Views: 280
With businesses being global, facilitating easy and cheap internal and external communication has become an integral part of any business infrastructure. And PBX (Private Branch Exchange) stands as a stalwart cornerstone to facilitate seamless interaction within organizations. It is a versatile ... Views: 251
When managing a contact center or handling the customer service department, you are not unknown to the sheer volume of calls coming in and going out in a single instance. As soon as an agent completes a call, the next call in waiting is automatically routed to them, and this is all thanks to the ... Views: 212
Businesses can’t afford to compromise on communications, i.e., internal as well as external communications. What was earlier dominated by telephones and fax machines is now being replaced by emails and VoIP. These digital communication channels have opened the doors for remote working. With the ... Views: 200
In today’s digital age, businesses of all sizes realize the importance of having a robust online presence. This has led to businesses facing the dilemma of choosing between web apps and desktop apps. Each has its own set of strengths and limitations, and businesses need to consider different ... Views: 201
The mobile SIP dialer is a SIP softphone application that can be installed on the Smartphone. It uses mobile data or an internet connection to allow its users to have a conversation. This app can be used on an individual level to leverage the benefits of SIP-based calling services. However, it ... Views: 201
The recent pandemic forces businesses to adopt the remote working model and allows them to tap into a more comprehensive resource pool for project execution. Observing the demand for dedicated VoIP developers for building custom enterprise-grade VoIP solutions for businesses, Vindaloo Softtech ... Views: 203
In today’s fast-paced world, businesses constantly seek efficient and secure ways to process payments. One such solution that has gained significant popularity is the Interactive Voice Response (IVR) payment system. This technology allows customers to make payments over the phone using their ... Views: 211
Voice over Internet Protocol (VoIP) technology has revolutionized the way we communicate, offering a range of benefits that traditional phone systems simply cannot match. With VoIP, voice calls are transmitted over the Internet rather than traditional phone lines, which means that communication ... Views: 276
Interactive Voice Response (IVR) solutions benefit all industry verticals thanks to their powerful features. Being an automated logic that works on the key press from the caller, the IVR solution can work round the clock, attending every incoming call automatically. Additionally, advanced IVR ... Views: 216
Voice over Internet Protocol (VoIP) technology has become increasingly popular among businesses, enabling them to make phone calls over the internet rather than traditional phone lines. This technology offers numerous benefits, including cost savings, increased flexibility, and enhanced ... Views: 223
In today’s digital age, businesses are heavily relying on technology to boost their operations and stay ahead of the competition. One of the most critical aspects of technology is the development of custom web applications. These applications are designed to address the unique needs of a ... Views: 202
Trends may not always dictate the future of an industry, it certainly does help in understanding the current innovations, analyzing their impact in the foreseeable future, and predicting their role in revolutionizing the industry. The VoIP industry has seen tremendous growth over the past decade ... Views: 243
Asterisk and FreeSWITCH are the two most widely used platforms for developing VoIP solutions in the VoIP industry. They are both powerful enough for developers to create any intricate VoIP solutions for teamwork and communication in addition to being open-source technologies.
What is ... Views: 224
Timely communication is critical for every business, whether a startup or a large enterprise with multiple geographical locations. When the strategies are shared, or teams collaborate seamlessly, it improves productivity and aids company growth. Internet telephony has caught up in the past ... Views: 218
For phone, video, instant messaging, presence, and other SIP extensions, OpenSIPs is an Open-Source SIP proxy/server. It is one of the fastest SIP servers delivering dependable and enterprise-level VoIP solutions. OpenSIPs solutions are now again in demand as modern enterprises see the value of ... Views: 338
There is an app for anything and everything. With improved internet bandwidth and easier accessibility to a handheld device, web applications, and browser-based tools have been widely adopted. Not only are these web apps robust and filled to the brim with features, but they can also be accessed ... Views: 282
Since the beginning of its mass adoption, the VoIP sector has provided several businesses with creative and affordable communication options. Over the years, several incredible and ground-breaking ideas have revolutionized businesses while multiple concepts have phased out due to the shifting ... Views: 259
The rise of VoIP technology has led to its adoption as a reliable communication solution by businesses of all sizes. FreeSWITCH, an open-source VoIP technology, is popular among developers due to its versatile features and scalability potential. It is a suitable platform for developing any VoIP ... Views: 262
For any business, it is challenging to find competitive and skillful employees. In addition, as we know training new joinees can impact budgets or affect the company's revenues. Hiring and training can be considered investments, but when a business requires staff due to the temporary or ... Views: 294
Businesses take their communications seriously. A split-second delay or a lapse in communication can severely impact decisions and cause them to lose their clientele. Hence, businesses always demand cutting-edge technology and hence are making the shift to VoIP systems.
Benefits of VoIP ... Views: 347
Business communication is an integral part of businesses irrespective of their scale or size. However, in the past decade, the tools to achieve business communication have evolved from physical telephone lines to digital calling solutions called Voice Over Internet Protocol.
What is a PBX ... Views: 226
About a decade ago, it was taboo for small businesses to consider custom software development services as the development costs were sky-high. Instead, they had to make do with the existing features and offerings in readymade solutions and even adjust their strategies to accommodate the ... Views: 230
PHP is a popular general-purpose programming language that is excellent for creating websites and can be incorporated into HTML. 3,090,319 active websites are still utilizing PHP, according to Built with. Other than PHP's fundamental functionality, developers have other options when it comes to ... Views: 222
Over the years, smartphones have become an essential part of human life. The invention of smartphones has led to the lesser usage of PCs. As a result, it can be witnessed that a compelling number of changes and transformations are being made for the sake of better user experience, mobile ... Views: 240
Even after 28 years, PHP still holds 29.48% market share in 2022 and is one of Github’s most popular programming languages. PHP is still being used in 77.3% of the websites compared to other server-side programming languages.
PHP is still the go-to scripting language for developing dynamic ... Views: 218
Vindaloo Softtech: TRANSFORMING SOFTWARE DEVELOPMENT FOR BUSINESS MODELS IN 2022 – Prime Insights
No matter your industry, you know how quickly technology changes. Whether it is new machines, smaller microchips, or TVs with higher resolution, we are constantly surrounded by signs of ... Views: 302
Vindaloo Softtech Pvt. Ltd. is a foremost IT company that offers exceptional tech solutions. Vindaloo provides VoIP software development, MEAN stack development, database services, digital marketing services, e-commerce development, custom CRM development, web app development, cross-platform, ... Views: 223
VoIP is an abbreviation for Voice over Internet Protocol, a technology that allows you to make or receive calls over the internet. It enables users to make calls from smartphones, computers, VoIP phones, and special browsers. It is useful for businesses and individuals, with features that are ... Views: 266
Earlier, the term “applications” or “apps” was restricted to software designed to run on smartphones and other handheld devices. With the advancements in programming languages and internet bandwidth capabilities, apps reside on the ‘cloud’ and can be run from capable web browsers. Such apps are ... Views: 227
For any business, different communication channels are necessary for individual purposes such as internal interactions, sales, marketing, customer service, and support. Until a decade ago, businesses invested in fixed-line telephones, closed user groups or calling minutes for all forms of ... Views: 281
There is a significant likelihood that worries and reservations may surface regarding shopping online. Among the worries customers have while purchasing online, the most prominent are:
The Business Reputation
Payment options offered
Returns policy
Quality of the product
Quality of the ... Views: 254
There is a significant likelihood that worries and reservations may surface regarding shopping online. Among the worries customers have while purchasing online, the most prominent are:
The Business Reputation
Payment options offered
Returns policy
Quality of the product
Quality of the ... Views: 247
Ever since the introduction of the 4th Generation Internet, the data handling capabilities of modern devices have led to the adoption of VoIP technology. Compared to traditional calling methods, VoIP technology has three significant benefits.
1) Cost-effective
2) Audio and video ... Views: 288
The world of communication has been ever-evolving and has been the foundation of many groundbreaking innovations such as the morse code, television, intercontinental travel, etc. With every decade, the need for a better form of communication led to the invention of the telephone, email, fax, ... Views: 363
The world of communication has been ever-evolving and has been the foundation of many groundbreaking innovations such as the morse code, television, intercontinental travel, etc. With every decade, the need for a better form of communication led to the invention of the telephone, email, fax, ... Views: 413
Reflect on the five things you don’t forget to carry when stepping outside.
Is your mobile or internet-enabled handheld devices one of them? If yes, you belong to 95% of the world’s population. Modern phones are no longer only the means of calling someone but can provide premium ... Views: 385
VoIP is becoming the lifeline for most businesses when it comes to communicating with clients or having internal team interactions. Not only do they save money on the calling and equipment costs, but also offer multiple features such as follow me, call hold/forwarding, call transcription, call ... Views: 312
“Chaos was the law of nature; Order was the dream of man.”
― Henry Adams
When working in any service-based industry, timelines and processes hold great importance. The sheer amount of effort required to build a functional and feature-rich product, irrespective of the technology stack ... Views: 268