Having a retail shop in this e-commerce era can be a little overwhelming because of the monstrous competition. But when you have one it is important to build relations with customers for maximum retention and success. Do you know when you can communicate the most with your customers?
Point of ... Views: 446
The customer portal is needed for every kind of business, whether small, medium, or huge. Also, just having a customer portal is not required. You need to make sure that it has some basic and necessary features and unique features to make it stand out in the marketplace. It helps you customers ... Views: 323
Still wondering how to bring more customer centricity in your business? If you have a look at all the top organizations in the world, you will notice one thing in common. Their activities revolve around the needs, expectations, and convenience of their customers. And, you already know that ... Views: 285
Adding as much as customer-centricity as possible to your website is the strategy for increasing sales and engagements. This is a tried and tested method used by numerous businesses, including small and giant businesses globally. So, if you have some unique products but cannot provide good ... Views: 326
There are so many platforms available for website creation. But, many developers prefer working with WordPress.
You might also be using WordPress.
In fact, according to a study done by Kinsta, more than 29% of websites’ development is in WordPress. This number is huge. It means that more ... Views: 471
Let us start from the basics: What is a web portal?
A web portal is a robust solution transforming how B2B and B2C companies communicate, collaborate, and engage with their customers. It gathers information from various sources like websites, emails, and online forums and arranges it in its ... Views: 257
If you are in the business of ecommerce in any capacity, then you probably know that it is important to give access of your CRM to your customers, so that they can manage their wish list, orders, payments, as well as refunds and returns. Now, of course, there is no way to give direct access to ... Views: 632
What’s the first thought you get when you hear the term web portal?
A gateway between you and your customers.
Web portals are one of the easiest access points for users. They make it easier for users to navigate from one web page to another.
Google, AOL, and Yahoo are some of the ... Views: 415
Website owners use self-service portals widely. With them, you can provide better support services to your customers. It is a critical part for any company as customers might need it anytime when using your services/products. And with portals it becomes easier than ever to assist them ... Views: 562
We know the importance of portals in a business. The endless self-service options, integrations, and features simplify the business operations and keep the communication with the customers going.
If you want to give your customers an enhanced experience, integrating a SuiteCRM WordPress ... Views: 382
As a school administrator, managing school operations and students’ data manually might be overwhelming for you. You may find it cumbersome to communicate with staff and parents or provide parents with pressing information about their children. All this gets too complicated when the tasks are ... Views: 432
Just bookmark it, is the new just-write-it-down. But we do both. We use Post-its, handwritten to-do lists, scribbled notes, and many such things. Digital bookmarks and dozens of browser open tabs. Anyone who tries to get any personal information organized and accessible at the moment knows that ... Views: 465
Put yourself in the shoes of a customer. Have you tweeted out to the company when you experienced bad service? Have you told about the bad experience to anyone who would listen? Lastly, have you ever gone back to that business? Now think about all the reasons why you were not satisfied with a ... Views: 429
88% of consumers expect brands and organizations to have some sort of self-service portal. As this offers the quickest solutions to their problems most of the times.
While traditional support channels like email and messages are still relevant, they don’t give the quick access to simple ... Views: 299
For procurement businesses, maintaining the database manually is time-consuming. Data entry, follow-up with suppliers, updates, changes, and other tasks can be mundane. With increasing suppliers, any disruption can cost your business reputation and finances.
To grow a business, you need to ... Views: 370
Vendor management is a vital but challenging part of any business. It requires collaboration and communication. In this article, I will introduce one in all solution for all your miseries about vendor management - Vendor portal management. It has outstanding features to provide numerous ... Views: 265
In today's digitally advanced and changing world, every business must have a web portal to create good connectivity between all their stakeholders, like partners, customers, and suppliers.
Web portals help businesses collect, classify and study all the information from various sources in one ... Views: 306
Are you looking for a house? Google it.
People are so used to the idea of the internet that they look for everything on it, whether it's searching for a website, product, real estate agent, broker, dealer, etc. The search doesn't stop here. In terms of the real estate business, the prospects ... Views: 352
As businesses are going online, customer portal solutions turn into a preferred option for customers to interact with the businesses. Customers now prefer to find the answers on their own, at their convenience. A CRM online customer portal provides a place for customers to manage their orders, ... Views: 353
According to one of the surveys by Harvard, 81% of customers like to solve the query by themselves before reaching out to a customer representative. This clearly states that having a customer portal can turn out to be beneficial for your business when you offer what your customers want. Having a ... Views: 261
A loyal customer base is one of the most important aspects of a successful company. And it is necessary to build a relationship with them and understand their needs.
For any organization, managing customers' data is crucial. To handle such data and build relationships with customers, a ... Views: 410
Portal is a website that provides single-point access to applications and information. It not only helps in selling or ensuring an online presence but with many other purposes. Different websites having different purposes are built with varying approaches. For example, if you need a web portal ... Views: 316
Web portals work as a gateway. Where this gateway leads, depends on the purpose you want to fulfill.
Imagine an apartment building. A lot of people live there. It is a public area but each house in that apartment is private. You can only enter a house if you have a key to it.
You can ... Views: 398
A web portal offers limited access to a relevant group of people. The portal varies from industry to industry. The CRM data is displayed in an organized way and is also interlinked for easy access to users. As every industry has their own demands, you can always go for custom portal development. ... Views: 282
If you visit a website as a customer, you might have come across several ways to resolve a query. Sometimes it might be directing you to the FAQ page; other times, it might be about sending emails to a customer support team. All this can be overwhelming, considering there are several approaches ... Views: 359
There is a way to connect with your customers beyond a website, and that is via portals. Business can change the way they interact with their customers with portals. Portals give role-based access to the Dynamics CRM data to the customers. Customers can see their profile and manage it. They can ... Views: 330
WordPress has this image of building a neat and easy to use website that is also creative. WordPress sites are best to attract more visitors and its interface ensures the visitors can easily navigate. But not all content is for everyone. What if you want to show specific content to a particular ... Views: 225
SugarCRM is a popular name in the CRM industry. For anyone who wants an enterprise solution the first stop in the enterprise-grade options is SugarCRM. Similarly, when it comes to Content Management Systems, the name WordPress is synonymous with it. So it is clear that it has a large market. ... Views: 612
While talking about the knowledge base, everyone knows its benefits, but how to avail those always remained a question. But it won't be for a long time.
Are you wondering what to include in your Knowledge Base Portal?
Here's a quick guide.
Before going through the components of a ... Views: 416
For any type of business, it is important to have clear communication between you and your customers. It plays a vital role in the sustainability and success of your business.
For that, you can use the WordPress client portal.
But, what is a WordPress client portal?
A WordPress Client ... Views: 273
Are you ready to take your digital transformation strategy to the next level? Hiring a Dynamics 365 Developer is the first step in ensuring that your digital transformation plan is implemented effectively.
In this blog post, we'll discuss five reasons why you need to hire Dynamics 365 ... Views: 272
Today businesses are evolving rapidly and moving towards digitization. Business owners realize the impact a website can make on its sustainability and growth. Not only just websites, but web portals are also gaining popularity nowadays due to the benefits it offers to your business.
First, ... Views: 336
You need to choose your customer portal to help your customers and make them feel heard, and solve their queries 24*7. It will help you solve the customer queries, keep track of it, and enhance customer engagement. So, you must be careful when choosing your customer portal. It should have some ... Views: 284
“Portal” is one of the most buzzed words. You might have read it in your day-to-day life.
But, what is it?
Well, there are many complex meanings of portals, but here we have tried to simplify it for you:
‘It’s a gateway or an entrance’.
And from a business angel, a portal or web ... Views: 437
Portals have become an indispensable part of the business. They allow employees, members, and customers to achieve their tasks and interact with the business. They also help everyone to be self-sufficient and stay up-to-date with the latest news and updates. And that, too, without external ... Views: 353
As a business owner, you need to remember that what your customer doesn't have is extra time. So if your customers can't reach you quickly for their queries, they will be highly disappointed. Nowadays, it has become necessary for businesses to offer a customer service portal. Research shows that ... Views: 363
There is no doubt that post covid-19, online transactions have certainly increased. This is the best time to invest in a web portal for businesses to mark their online presence. A well planned portal can save them from risks and turn out to be extremely beneficial for a business. There are ... Views: 292
All businesses are coming online, and the travel business is no exception. If you are into the travel business, it is high time that you plan to invest in a travel portal solution. Having both a website and a portal will be the best for scaling your business.
The website will have information ... Views: 314
Along with other industries, the healthcare industry is diving into technological advancements using healthcare portal solutions. Portals are the much-talked technology. It helps you, your team, and your patients manage their activities. You can even access various data types such as lab ... Views: 320
Portal is a revolutionary addition to the healthcare industry. It has streamlined healthcare operations, improved patient experience, automated many healthcare functions, etc. It provides essential features like appointment scheduling, encrypted messages, payment gateways, etc.
With these ... Views: 353
Nowadays, 88% of customers expect brands to have self-service portals. With Dynamics 365, it often becomes difficult to collaborate with partners and vendors because of constant back and forth of communication. Sometimes it may lead to confusion, errors, and eat up a lot of your time. However, ... Views: 368
Nonprofits work for various causes to fulfill their agenda and webportal development is necessary to streamline all the camps, charity, users, etc., you have as a nonprofit organization. Encouraging users to donate and participate is also one of the prominent reasons to opt for webportal. You ... Views: 349
Salesforce is among the robust CRMs available in the market. It offers many tools for storing and organizing your company’s data as well as your customers’. And as a company, your goal might be to utilize this data optimally in order to serve the best to your customers.
There are multiple ... Views: 448
In earlier times, when websites were not present, the job of travel agent was hectic. They had to manage everything by making phone calls to the customers or by personally meeting them.They had to complete several processes like:
Gathering customer details
Passing tour details to ... Views: 379
The Salesforce customer portal is a powerful and versatile platform that enables businesses to increase efficiency, productivity, and customer satisfaction. With its numerous features & benefits, the Salesforce partner portal is a valuable asset for any business looking to take its operations to ... Views: 266
If you are a freelancer, your inbox never sleeps. Nor does your phone, or your messages, or you. You know exactly what I am talking about if you have ever answered calls from clients at 11 in the night saying that they can’t find a draft from the previous week. This communication and management ... Views: 373
Collaboration is actions done by all on a single platform to meet a common objective. Today, businesses understand the importance of collaboration portal development to achieve flexibility in task completion, team-building, and gathering knowledge. The way your business collaborates internally ... Views: 328
Nowadays not only businesses, but also customers like to manage their data online. They want to have a view at their order history and profile and want to manage all the changes. All these can be done with a Dynamics 365 portal. The portal allows the business to show their CRM data to its users ... Views: 325
The evolution of real estate portals has influenced the way homes are purchased and sold by offering a central hub for consumers to do property research, browse listings, and communicate with real estate professionals. In this article, we'll discuss the positive aspects of developing a real ... Views: 340
The Dynamics 365 Partner Portal is an extremely useful application for organizations that want to make significant changes to their business functions and enhance their partnerships with partners.
It provides tools to increase efficiency and automate complex tasks. Businesses using ... Views: 169