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On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Articles from Surabhi Joshi | Selfgrowth.com
- LIVE CHAT : OFFER A MEMORABLE CUSTOMER EXPERIENCE - by Submitted on Aug 27, 2018 from Surabhi JoshiWith the presence of several online stores, the customers have been the freedom and option to choose from a miraculous range of products and services. This has created a great deal of competition for business. Keeping this in mind it is important for the online business to raise and establish a ...
Views: 397 - LIVE CHAT : OFFER AROUND THE CLOCK INTERACTIVE CUSTOMER SUPPORT - by Submitted on Aug 28, 2018 from Surabhi JoshiIf you are a small e Commerce retailer, it is very important for you to effectively engage every customer who is there at your website. The basic two factors that will enhance your sales are a unique selling proposition for your online customers and building trust among your customers. With a ...
Views: 360 - LIVE CHAT : OFFERS REAL TIME CHAT SUPPORT - by Submitted on Aug 30, 2018 from Surabhi JoshiThe problem online stores are witnessing currently is abandoned shopping cart which is a real bad news for the business. Even it is not sure that when a customer adds a product to his shopping cart he will make a purchase. This is a real frustration for the online store owners when there is an ...
Views: 432 - LIVE CHAT : PLEASES CUSTOMER CONSISTENTLY - by Submitted on Aug 17, 2018 from Surabhi JoshiThere are several factors which need focus if you want to attain long term success. Having customers demands and needs met, will help the companies to increase sales and even customer retention. The business require to come up with strategy which can enhance customer satisfaction at each point ...
Views: 395 - LIVE CHAT : THE NEXT GROWTH OPPORTUNITY FOR YOUR ECOMMERCE BUSINESS - by Submitted on Nov 19, 2018 from Surabhi JoshiIn today’s competitive era, even a single advantage, your business is having over your competitors can make a tremendous difference in the volume of your total profit. Even the online retail market is on the boom today which has made the competition more tough. If you are running an online ...
Views: 334 - LIVE CHAT : THE OPTIMUM CUSTOMER SERVICE - by Submitted on Nov 16, 2018 from Surabhi JoshiThe basic aspect of live chat is that it is very much there at your website when your customers need it the most. The ecommerce is also growing constantly as the retailers are seeing a shift occurring online rather than offline. There are times when the customers need help in making a ...
Views: 606 - LIVE CHAT AND BOTS FOR WEBSITES: A SURPRISE FROM FACEBOOK MESSENGER! - by Submitted on Nov 15, 2017 from Surabhi JoshiJust when you thought live chat couldn’t get any better, Facebook introduces the most astonishing integration you could ever imagine! The social media giant finally brings live chat and bots for websites. Facebook Messenger now has a plugin named ‘Customer Chat’ that allows the website visitors ...
Views: 563 - Live chat and its advantages - by Submitted on Feb 04, 2017 from Surabhi JoshiAdding live chat (LiveChatAgent.Com) to your business site not only helps your business website but also allows you to reduce customer service response time and enhance customer satisfaction. It is usually seen that majority of the businesses fail to efficiently use their website to their ...
Views: 1273 - LIVE CHAT AND ITS CUSTOMERS BENEFITS - by Submitted on Aug 01, 2018 from Surabhi JoshiLive chat provides millions of benefits to their customers. They are all there to enhance the customers on line shopping experience. For a customer, there is nothing more irritating then waiting for an answer while in the middle of their shopping excursion.It is most probably seen that when the ...
Views: 368 - LIVE CHAT AS A LEAD GENERATION TOOL - by Submitted on Jul 03, 2018 from Surabhi JoshiIn a business, steady growth or inrush of the leads makes a huge difference. The ambition of every business owner is to turn every visitor into a lead, and that every lead will ultimately become a sale. Lead generation is the method of identifying and targeting potential new clients (also ...
Views: 505 - LIVE CHAT AT YOUR SERVICE! - by Submitted on Dec 29, 2018 from Surabhi JoshiThe consumers expectations have certainly touched heights! Getting the support via phone and email have become the default standards for most of the companies and if you really need to differentiate your business with respect to your competition, you need to give your customers access to ...
Views: 485 - LIVE CHAT BUILDS TRUST WITH ONLINE CUSTOMERS - by Submitted on Sep 12, 2018 from Surabhi JoshiThe basic foundation for creating long lasting business- customer relationships is trust. The customers who trust a business will continue to make purchases from them and are also seen to be their loyal customers. Today the business are changing their strategy and are investing more in ...
Views: 385 - LIVE CHAT CAN ENCOURAGE BUYER CONFIDENCE - by Submitted on Oct 31, 2018 from Surabhi JoshiLive chat is there at your website to make all the relevant information available to you which can help you to make a solid buying decision. Live chat can make a difference between the journey from the important button “Place Order” button or simply abandoning the cart. With the right live ...
Views: 414 - Live Chat Can Encourage Buyer Confidence - by Submitted on Feb 28, 2020 from Surabhi JoshiLive chat is there at your website to make all the relevant information available to you which can help you to make a solid buying decision. Live chat can make a difference between the journey from the important button “Place Order” button or simply abandoning the cart. With the right live ...
Views: 412 - Live chat cut down expenses and increase sales - by Submitted on Jan 10, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) is there at your website and provides the exceptional customer service support. It has also been seen that is saves both the employee task time and the phone expenses too. Some of the worthy and noticeable cost savings are like The average interaction cost is ...
Views: 1163 - LIVE CHAT CUT DOWN EXPENSES AND INCREASE SALES - by Submitted on Oct 20, 2018 from Surabhi JoshiLive chat is there at your website and provides the exceptional customer service support. It has also been seen that is saves both the employee task time and the phone expenses too. Some of the worthy and noticeable cost savings are like The average interaction cost is lowered and hence the ...
Views: 452 - LIVE CHAT FOR AUTOMOTIVE BUSINESS: THE BENEFITS YOU ARE MISSING OUT ON! - by Submitted on Oct 03, 2017 from Surabhi JoshiBeing a modern day automotive business owner you’ve probably got a well-designed and fully optimized website. But wait a sec! Does your website offer a live chat service? NO? Well! In that case, you are missing out on a number of prospects, sales and business growth opportunities. If ...
Views: 441 - LIVE CHAT FOR BUILDING RELATIONSHIP WITH CUSTOMERS - by Submitted on Jul 10, 2018 from Surabhi Joshi“Communication – the human connection – is the key to personal and career success.”- Paul J. Meyer Personally and professionally, communication is a powerful medium that can dictate success or failure. Companies know that customer relationship is vital and these relationships can be easily ...
Views: 460 - LIVE CHAT FOR CONVERSION: HERE’S HOW IT BOOSTS YOUR BUSINESS’S SUCCESS - by Submitted on Dec 09, 2019 from Surabhi JoshiSo far we have seen that live chat benefits a business in a number of ways. It can help reduce the bounce rates and site abandonment rate, boost sales and build strong customer relationships. There’s one more benefit of using live chat on your website. Wondering what it is? Well, live chat if ...
Views: 306 - Live Chat For Customer Service - by Submitted on Feb 20, 2020 from Surabhi JoshiBusinesses are engaging more and more customers through online channels. Hence they also require to fully support their online customers experience and also provide them with quality online support. Live chat is proving to be a great tool for online customer support in addition to phone, email, ...
Views: 543 - LIVE CHAT FOR HIGHER EDUCATION: KICKING AWAY ALL THE CHAOS! - by Submitted on Aug 29, 2017 from Surabhi JoshiLive chat for higher education- sounds familiar? Let’s see what it’s all about. The admission process in higher education is more of a chaos than an element of excitement. This is due to the complexity of admissions, rising costs and information overload that often drive the prospective ...
Views: 514 - LIVE CHAT FOR TECH SUPPORT - by Submitted on Jul 05, 2018 from Surabhi JoshiProviding technical support is an essential part of managing an IT-related company. Whether it’s computer hardware, software, mobile gadgets or anything in between. Giving technical support to users takes persistence, knowledge, and extraordinary communication skills. Few tips on how you can ...
Views: 516 - Live Chat for travel business - by Submitted on Jun 26, 2018 from Surabhi JoshiDid you realize that a live chat on your website can help you grow your site conversion rate and in this way increment your travel agency sales? As a travel agency or a promoter that sells travel products directly on your website, you probably spend a notable amount of time and money to get ...
Views: 439 - LIVE CHAT GIVES A BETTER FIRST IMPRESSION - by Submitted on Dec 18, 2018 from Surabhi JoshiYou really do not require to be a marketing expert to understand the importance of quality customer support. In today’s era, if you want to differentiate your business with respect to your competitors you need to give something extra to your customers. And this extra does not refers in terms of ...
Views: 353 - LIVE CHAT GIVES YOU CONSTANT ACCESSIBILITY - by Submitted on Dec 10, 2018 from Surabhi JoshiThe rapid diffusion of information had made the customers more informed and smart which has heightened the level of expectations they are having from the businesses. If you desire to present yourself as a customer centric organization, then you really need to grasp the customers nerves by ...
Views: 375 - LIVE CHAT GIVES YOUR POTENTIAL CUSTOMERS INSTANT RESPONSES - by Submitted on Oct 15, 2018 from Surabhi JoshiLive chat is the fastest way to engage your customers in real time. It simply gives your brand a voice and also helps to build a meaningful relationship by talking to the customers over live chat. With live chat you can also increase the chances of high value engagement and even hike sales by ...
Views: 365 - LIVE CHAT HELPS THE CUSTOMERS WHEN THEY NEED IT - by Submitted on Dec 06, 2018 from Surabhi JoshiThe most important and adorable feature of live chat is that it is available when your customers need it the most. As we see today e commerce is growing steadily and there are many retailers who are seeing majority shift of sales occurring online rather than offline. The customers may need ...
Views: 459 - LIVE CHAT HELPS TO INCREASE ORDER VALUE - by Submitted on Aug 20, 2018 from Surabhi JoshiLive chat is something that lets you to get connected with your customers right at the website itself. A very convenient place as the customer is already there itself with all his confusions and bombardments. What better place could be there in the world to get your problems resolved than the ...
Views: 424 - LIVE CHAT HELPS YOU TO COLLECT DATA - by Submitted on Jul 27, 2018 from Surabhi JoshiIn the digital world there is nothing more important than data. Live chat provides an additional layer of data which augments our existing tracking and attribution tools. The data which you receives differs according to the platform, however in general live chat delivers Referring links which ...
Views: 503 - LIVE CHAT IMPROVES CUSTOMER SERVICE AND LOYALTY - by Submitted on Dec 07, 2018 from Surabhi JoshiYou must be aware that live chat is a platform which helps you to interact with your visitors at your website. Live chat provides instant response to all your customer queries and concerns in real time. At times the customers are hesitating to make purchase as they are engrossed with ...
Views: 546 - Live Chat Increases Sales - by Submitted on Mar 06, 2020 from Surabhi JoshiLive chat at your website, is for sure to increase sales. Communicating with your customers at the key drop of points can prevent your customers from quitting the shopping cart. The fact is that with live chat you are able to give time relevant help and this is adored by the customers. There ...
Views: 407 - LIVE CHAT INCREASES SALES AND CONVERSIONS FOR ONLINE BUSINESSES - by Submitted on Oct 04, 2018 from Surabhi JoshiLive chat option has become the most popular and in demand for many types of businesses. Whether live chat is used an option to provide support or just to answer questions from potential customers, it is an extraordinary tool to hike both sales and conversions. Today we exist in a society of ...
Views: 360 - LIVE CHAT INCREASES SALES AND CONVERSIONS FOR ONLINE BUSINESSES - by Submitted on Dec 21, 2018 from Surabhi JoshiLive chat option has become the most popular for majority of the businesses. Despite giving the best and exceptional customer service, and providing support to your potential customers live chat also helps to increase both conversions and sales for many reasons. Today we are existing in a ...
Views: 352 - LIVE CHAT INCREASES WEB SITE REVENUES - by Submitted on Oct 09, 2018 from Surabhi JoshiWhen you have live chat at your website, it simply delights your customers as the service response time decreases and there is an increase in customer satisfaction. Still there are majority of companies who do not use their website to its full potential in providing information to the ...
Views: 461 - Live Chat increases website sales - by Submitted on Mar 10, 2017 from Surabhi JoshiThere is an excellent way for the small customers to compete with big players in the market and that exceptional way is excellent customer service. Before online shopping came into existence, the advantage that small business had over the big box stores was that they treated customers like ...
Views: 497 - LIVE CHAT IS ALL ABOUT CUSTOMER SATISFACTION! - by Submitted on Oct 16, 2018 from Surabhi JoshiLive chat is all about customer service and customer service means the connection counterfeited between the support agent and his customer. As the business scales, there are two basic customer support principles which you must keep into account. The first is, always try to be there where your ...
Views: 416 - LIVE CHAT IS ALL THERE TO HIKE SALES! - by Submitted on Sep 28, 2018 from Surabhi JoshiLive chat increase sales. Live chat engages your customers right at the point when your customer can abandon the shopping expedition. Live chat engages the customers at major drop off points and prevents them to click away from your site by offering them time relevant help. Don’t let your ...
Views: 376 - LIVE CHAT IS CONVENIENT FOR CUSTOMERS - by Submitted on Dec 24, 2018 from Surabhi JoshiThe most fascinating feature of the live chat program is to give instant replies to all the concerns and queries of your visitors, potential prospects and the customers. Infact according to the Forrester Research study, 44% of the customers stated that getting a question answered by a real live ...
Views: 419 - Live Chat Is Cost Efficient - by Submitted on Nov 23, 2018 from Surabhi JoshiAdding live chat at your website is really worth for your business. Presently if you are desiring to differentiate your business, just working on your product and price, will not work. You have to give something extra to your client. At present quality customer service is the buzz in the ...
Views: 453 - LIVE CHAT IS FASTER, BETTER AND MUCH MORE EASIER - by Submitted on Oct 17, 2018 from Surabhi JoshiImagine there is loyal customer who faces a problem when moving towards the check out counter. The customer is having positive experience with your support team and hence she decides to call your hot line number to get some help. However to her dissatisfaction, she ends up being put on hold for ...
Views: 466 - LIVE CHAT IS LOVED BY THE BUSINESS TOO - by Submitted on Nov 12, 2018 from Surabhi JoshiLive chat is loved by the business too. This is a great fact. Not only the customers love live chat but businesses also love live chat too. “ According to poll By Anderson Consulting, almost 62 % of Internet consumers said they would purchase more products online if live customer support were ...
Views: 386 - LIVE CHAT IS REAL TIME INTERACTION WITH THE BUSINESS - by Submitted on Sep 25, 2018 from Surabhi JoshiYou are running a business then till now you must have realized that the biggest challenge for a new business is to find customers. Many of the new businesses also have the perception that offering quality products is enough to acquire customers, but quite contrary to it, it takes a lot more ...
Views: 309 - Live chat is the best practice. - by Submitted on Jan 10, 2017 from Surabhi JoshiLive chat (LiveChatAgent.Com) is the best practice.Some very interesting data have been revealed recently at live chat in the US and the UK. With, more and more clients being given the option of speaking to customers support representatives in real time during the purchase process, it is ...
Views: 529 - LIVE CHAT IS THERE 24/7 - by Submitted on Jul 28, 2018 from Surabhi JoshiLive chat is the ultimate customer support which is there at your website 24*7 to land your customers with an ultimate experience. With live chat your customers will be able to get in touch with you whenever they find themselves in a fix. It is also seen that this basically happens at odd ...
Views: 419 - LIVE CHAT MAKES CUSTOMER SERVICE AVAILABLE 24*7 - by Submitted on Dec 12, 2018 from Surabhi JoshiThe very basic factor which is making live chat popular among customers is its on- demand support. Live chat at your website is there to support your customers with their concerns and queries round the clock, that is 24/7. The customers at your website want to interact with you the moment ...
Views: 371 - LIVE CHAT MARKS DECREASED COST! - by Submitted on Sep 15, 2018 from Surabhi JoshiLive chat provides you exceptional customer service. It is the most preferred customer support and also reports immensely high level of customer satisfaction. And of course happier customers means more to your business as it also includes repeat business from your loyal customers. This also ...
Views: 435 - LIVE CHAT MARKS RETURN CUSTOMERS! - by Submitted on Dec 01, 2018 from Surabhi JoshiHave you ever given a thought of adding live chat at your website? Despite providing instant and painless customer service, live chat service can do a lot more for your business. When used in the right way, it can hike conversions at your site, the number of returning visitors and thus ...
Views: 453 - LIVE CHAT METRICS: HAVE YOU BEEN MEASURING THE WRONG ONES ALL THIS WHILE? - by Submitted on Dec 14, 2017 from Surabhi JoshiSo, after going through a number of informative blog posts about the benefits of a live chat support and seeing your competitors moving ahead of you with the help of this amazing tool, you finally put it up on your official website. You’ve now got an exceptional live chat support powered by ...
Views: 522 - LIVE CHAT MISTAKES YOUR CUSTOMER SUPPORT TEAM SHOULD AVOID IN 2018 - by Submitted on Feb 02, 2018 from Surabhi JoshiAn investment in a live chat software is the best decision a business can make. There is a number of benefits that it can enjoy once it has a 24/7 live chat assistance on its website. A business can achieve everything from increased conversions to customer satisfaction but there’s a ...
Views: 547 - LIVE CHAT MYTHS: ARE YOU AMONG THE ONES WHO BLINDLY FOLLOW ANY OF THEM? - by Submitted on Aug 30, 2017 from Surabhi JoshiA majority of the businesses around the globe rely on live chat services for providing an impeccable customer experience. But what about the rest? Well, they are probably clinging to the live chat myths that have been prevailing in their niche for quite a long time now! Yes! There are ...
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