What the Best Bosses Do

A transformational leader is one who excites and inspires people to perform far beyond their own expectations of themselves.

Inspire Others to Peak Performance
A transformational leader is one who excites and inspires people to perform far beyond their own expectations of themselves. Transformational leaders practice certain behaviors that cause their people to feel stronger, happier, more confident and more committed.

Delegate Responsibility
The first of these behaviors is the delegation of high levels of responsibility for results. Transformational leaders pick the right people, match them to the right jobs, achieve mutual clarity on the desired results and then they get out of the way and leave the individual with maximum freedom to perform.

Let People Do Their Work
Lao-Tse, the great Chinese philosopher, had this idea when he wrote, "A leader is best when people barely know he exists… when his work is done, his aim fulfilled, they will say, ‘We did this ourselves.’"

In a recent study, thousands of people were asked to describe their best bosses. Over and over, the respondents said things like, "I hardly saw him" or "He left me alone" or "He gave me complete freedom to do the job."

Give Them Freedom
There is something liberating and empowering to know that you’ve been entrusted with a major responsibility and that you’ve been given the freedom to fulfill it. When the right person has been matched with the right job, the conditions for exceptional performance have been created.

Confidently Expect Success
Another behavior of transformational leaders is their confident attitude of positive expectations. They radiate a belief in themselves and in the ability of their subordinates to succeed. They know that the leader sets the psychological tone for the whole organization, so they consciously project a positive attitude no matter how distressing the external situation may appear. They are in complete control of themselves and their emotions.

Action Exercises
First, delegate complete responsibility for results to your subordinates. Discuss and agree on exactly what is to be done, when it is to be done and to what standard. Then, get out of the way and let them perform.

Second, express complete confidence in your subordinate’s ability to do an excellent job. Radiate an attitude of confident expectations. Even if you have personal doubts, never let them be seen by others. This is the role of leadership.

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