Make Your Thank-You Page Work Magic!

When I coach my clients on how to get more business from their e-zines, I'm delighted to see that they spend time on creating content that builds a relationship with their readers.

But I see many of these publishers overlooking the very beginning of their valuable relationship with their subscribers. For example, the "thank-you" page.

If I sign up for your e-zine at your site, where am I taken afterwards?

I hope it's not a page that only says something vague like "form received" or even worse, nothing, leaving me wondering whether my signup was successful.

Create a thank-you page where new signups go to right after they complete the form. On your thank-you page, be sure to:

1. Thank me for signing up!

Example: "Thank you for subscribing to [E-zine Name Here]!"

2. Let me know if I need to do anything else.

For example, do I have to watch my e-mail inbox for a confirmation message? This is ESPECIALLY important if you use a double opt-in process that requires me to reply or click on a link in that e-mail in order to complete my sign-up. If you don't point this out on the thank-you page, there's a chance that I'll assume the e-mail I receive is just a welcome letter and won't open it.

3. Make it feel personal.

Include your photo and signature if you can. Being personal helps me feel like I know you, and remember this is important because I'm more likely to BUY from those I feel I know and trust.

4. Ask for their ideas.

This fast-forwards your relationship with your subscribers by already making them feel like you care. Something like this will do: "I'd love to hear what topics YOU would most like to see covered in upcoming issues of [E-zine Name Here]." Put your (or your assistant's) e-mail address right on the page and make it clickable. Or insert a form they can type in and click to submit.

5. Give me a special offer right then and there.

Why not encourage them to make a purchase right then and there? For example, you could say, "I know you signed up for my e-zine to get great tips on [subject matter here]. Wouldn't you like to get started right away? My [book, special report, teleseminar etc.] will walk you through the entire process, step by step, and you'll get it immediately. Click here to learn more."

For further incentive, you can offer a deal on the spot to make it irresistible!

6. Recommend someone ELSE's e-zine.

No, that wasn't a typo. Find one or two other publishers whose target market matches yours but who aren't direct competitors, and cross promote each other on your thank-you pages. This process is also called "co-registration."

The copy might read, "Don't miss these other two e-zines that I read regularly and highly recommend!" Then follow with brief descriptions and sign-up instructions.

Several publishers I know with very large lists share that this method has been one of their best ways to gain subscribers faster on a regular basis. And your new subscribers will be happy to consider whatever other resources you recommend.

Remember, You're Laying the Foundation

The point of all this? By taking extra care with your new signups, you lay the foundation for a long and profitable relationship with your readers.

© 2003-2009 Alexandria Brown International Inc.