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Cindy Ventrice
Cindy Ventrice Quick Facts
Main Areas: Employee Recognition and RetentionBest Sellers: Make Their Day! Employee Recognition That Works
Career Focus: Author, Consultant, Speaker
Affiliation: National Speakers Association, SHRM
Cindy Ventrice is a management consultant, author, and workshop leader with over 20 years of experience. She is the author of the best-seller Make Their Day! Employee Recognition That Works and the companion guide Recognition Strategies That Work. She also contributed to four additional books. She has been quoted extensively, including in The New York Times, Alaska Airlines Magazine, Wall Street Journal Online, Workforce Magazine, on CNBC, and in the book The Likeability Factor.
Cindy started as a computer systems consultant, helping hundreds of organizations computerize their accounting and operational systems, acting as advisor, project manager, technical resource, and trainer. Her strong understanding of systems and technology provided Cindy with an opportunity to work on many diverse projects including: developing bakery production and real estate management systems, and setting up job-costing, inventory tracking, payroll processing, and point of sale systems. Over time, she had the opportunity to work in a wide range of industries including: technology, nonprofit, government, health care, manufacturing, trade, service, education, and tourism, developing a comprehensive understanding of business operations.
With each project, Cindy had a chance to observe and learn, firsthand, how culture, priorities, and manager behavior affected employee loyalty and motivation. Slowly, she moved her practice from technology-based solutions to people-based solutions solidly grounded in basic business operations.
Today, Cindy's consulting practice focuses exclusively on helping organizations improve operations, products, and services by improving workplace relationships and employee loyalty. She has worked with managers on five continents. Past clients include Cisco, MIT, State Farm Insurance, and WorkSafeBC.
Other Programs & Highlights
Consulting
Consulting on recognition program development and Organizational Development.
Coaching
Manager coaching on building strong, productive relationships with staff.
Speaking and Training
Programs for managers and supervisors:
Make Their Day! Employee Recognition That Works
How to Create a Workplace Where People Love to WorkHow to Maintain Morale During Difficult TimesBest Practices for Maintaining a Motivated WorkforceConnecting the Dots of Dotted-line ReportingManaging Employee Expectations
Programs for staff:
Make My Day! How to Keep Yourself MotivatedHow to Get More of What You Want from the Job You Already Have
Programs for HR:
Designing and Implementing Recognition Programs that Work
Favorite Quotes & Thoughts from Cindy Ventrice
Employee Recognition programs rarely produce the results that companies expect (and pay for). There are a number of reasons why this happens including:
1) They focus on the awards rather than creating a meaningful experience.
2) They attempt to use recognition as a band-aid as a cure-all.
3) Managers don't understand their role.
4) HR "owns" the program.
5) The program is too complex and time-consuming.
My work centers around creating a work environment where employees feel valued, engaged, and productive. I've helped companies create program, fix programs, and dump programs. I've recommended against implementing a program when it is the wrong solution. But most of my work is with managers, showing them how to create a positive work environment without significantly increasing their workload.
Getting Started With Cindy Ventrice
My goal is to help managers everywhere create a positive, energizing work environment without overtaxing the manager's limited time.
Please use the resources available here so that I can help you with your challenges!
In addition to what is listed here, you will find reader ideas, additional articles, and more at www.maketheirday.com
