Personally, I believe there exists one skill in conflict management that can be categorized as the most important of all. This idea in itself sends jitters down my spine since handling of disputes-whether with the sole aim of managing them or resolving them permanently- most often involves a ... Views: 1932
Human intelligence ranks as one of the broadest terms. I.Q is one of the aspects that can test one’s intelligence much as various aspects of our lives also require intelligence. Over a decade ago, Daniel Goldman determined that there is emotional intelligence, physical intelligence, social ... Views: 1868
If you live in a society, then clearly once in a while you find yourself pondering over how to handle conflicts. The conflict might be affecting your personal life concerning a friend or a member of your family or in your professional life with a peer, an employee or a client. It’s true that ... Views: 1876
When thinking about conflict resolution strategies, several options pop up into your mind.
Yet each circumstance, due to their distinctive features such as goals to be achieved, how much leverage you do (or don't) have and/or constraints that tend to directly influence the action to be ... Views: 1942
"What turned in on will turn it off" – since the epistemic trap was created by self, it's in one's hands to unlock oneself. In other words, the door can only be opened from the inside.
This point lays in the foundation of Phenomenology.
Let's explain the term using an example: Think of a dog, ... Views: 2391
We are trapped within the boundries of our knowledge. We are prisoners to an epistemic trap.
The reason traps trap us is because there are made in an asymmetric way. We make an assumption that getting into a room will be as simple as getting out but once the door is closed behind us, we ... Views: 2847
Managing the 2nd Type of Conflict - Having the Difficult Conversation
The difficult conversation model is comprised of three stages: Preparation - Conversation - Conclusion. At each stage there are clear requirements without which there is no point in, and often no possibility of, moving on to ... Views: 3366
Introduction - What is a Difficult Conversation?
Jack, an account manager, received notice from the financial department that one of his clients was late in paying what he owed. Jack, having developed a friendship with the client over the years, knows that this client is going through a rough ... Views: 4151
In the former article: Flaws of Win-Win - part I, I’ve tried to show why the Win-Win model that advocates collaboration is not necessarily an Archimedean point in initiating collaboration.
Hopefully I’ve left you with the question “o.k. so what do you offer instead?”
The model I am suggesting ... Views: 2188
What if I'll tell you, that the Win-Win approach - the one that we all (including myself) - were raised upon, does not work out in the field!
Most of the times I present this idea to a group of people, I get strange looks. It doesn't stop to surprise me, how deep the Win-Win perception is ... Views: 2503