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Articles from Joy Huber | Selfgrowth.com
- Managing People Effectively - by Submitted on Nov 30, 2008 from Joy HuberAccording to a September 2008 article on the web site for the Society for Human Resource Management (www.shrm.org) under organizational & employee development, “Money isn't the primary driver of employee loyalty and retention, recent studies suggest. Open communication, employee recognition and ...
Views: 2966(3 votes) - Ladies: Got Difficult Co-Workers? How DO YOU Respond to “Them?” - by Submitted on Jan 20, 2010 from Joy HuberAs the author of “You Go Girl: A Woman’s Guide on How to THRIVE Around Difficult People,” business communications expert, women’s business coach and award-winning international presenter who speaks to many groups of women in business, I’m very VERY often asked questions surrounding how to DEAL ...
Views: 2036(5 votes) - Effective Delegation Skills for Managers - by Submitted on Nov 30, 2008 from Joy HuberAdapted from Effective Delegation Skills for Managers: Five Steps to Maximize Your Time & Employee Resources! by Joy Huber Most of the personnel managers I know complain about disastrous results when they attempt delegating. I frequently hear, “I might as well just do it myself. But it’s not ...
Views: 4151(1 vote) - Recruiting the Right Person for the Job - Ask S-O-A-R Questions! - by Submitted on Nov 24, 2008 from Joy HuberPart of my corporate experience is working in the retail industry at a mall overseeing the customer service center. We would experience turn-over as high school kids who worked as Customer Service Representatives moved away to go to college. I personally know it can become very time-consuming ...
Views: 3873(1 vote) - Communication Skills for Women - by Submitted on Nov 30, 2008 from Joy HuberAdapted from Communication Skills for Women: A Dozen Phrases Every Woman in Business Should Master! by Joy Huber This article arms women with phrases for different business situations. When you consider the information though, chances are you can adapt and utilize this information in personal ...
Views: 915 - Effective Communication in the Workplace - by Submitted on Nov 30, 2008 from Joy HuberAdapted from Effective Communication Skills in the Workplace: How to Use Tiny Words that Pack a Mighty Punch by Joy Huber “You’re the one who messed this project up.” “You didn’t turn in the report on time.” “You forgot our 4-year anniversary!” I don’t know for certain about you, but these ...
Views: 1732 - Employee Retention: The High Cost of Employee Turn-Over - by Submitted on Nov 30, 2008 from Joy HuberAs I conducted extensive online research it yielded a varying estimate on the exact cost of employee turn-over. According to hrtutor.com, “It costs approximately $50,000 to replace a $50,000 a year worker. The more the employee earns, the greater the expense of replacement. Replacing an ...
Views: 1410 - Exceptional Customer Service - Dealing with Difficult People - by Submitted on Nov 24, 2008 from Joy HuberWhen delivering customer service with the “Wow Factor,” or that which really goes above & beyond exceeding the customer’s expectations many of us have learned it is important to follow the Golden Rule. The Golden Rule that says, “Treat others like you would like to be treated.” Today, to ...
Views: 4123