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Articles from Kate Zabriskie | Selfgrowth.com
- Retail Customer Service: Tips For Improving Your Service - by Submitted on Apr 25, 2006 from Kate ZabriskieToday I witnessed a customer service miracle in action. I took my son to our local fast food restaurant, so he could have some lunch and play in the indoor playground. While I was waiting for our food to be ready, a woman approached the counter with a crushed Styrofoam cup. She said, "This cup ...
Views: 2639 - Did You Hear? Three Surefire Steps to Minimize Gossip at the Office - by Submitted on Apr 01, 2006 from Kate ZabriskieIt starts out innocently enough with someone in the break room saying, “Isn’t it a shame about Jack?” Clueless, you reply, “What about Jack?” “Don’t you know about his wife?” When you answer in the negative, your colleague seizes the moment to fill you in on all the gory details of Jack’s wife’s ...
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