Morale – the inner positive pool of energy that flows outward through a demonstration of behavior designed to create an impactful presence of value.
How important is that powerful pool of positive energy to the environment of any organization? Morale is a larger part of what keeps an ... Views: 1659
I have always compared the business market to a traffic light. There is a market where the green light is on and the attitude of the marketplace is optimistic, the yellow light where the mood is cautious optimism, and the Red Light where the market mood is cautious and almost to a dead stop. I ... Views: 4063
I'm confused! I thought taking care of the customer meant taking care of the customer. I thought the mission of every company in the people business is quality people doing a quality job of customer care. Shame on me for believing that people in the customer are business actually care about ... Views: 1394
Everyday they show up. They walk through the door and take their places. They are there to do a job. Who are they? They are the organization. They are the work force. They are the strength and the weakness. They are the joy and frustration. They are the people to whom the job of accomplishment ... Views: 3946