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Articles from Franziska Kowalsky | Selfgrowth.com
- Outsource Xpert: Enhance Efficiency and Cost-effectiveness with Call Center Outsourcing - by Submitted on Sep 19, 2023 from Franziska KowalskyIntroduction: In today's competitive business landscape, companies are constantly seeking ways to optimize their operations and provide exceptional customer service. One strategy that has gained significant traction is call center outsourcing. By partnering with reliable call center outsourcing ...
Views: 167 - Why Call center outsourcing services are booming in popularity - by Submitted on Sep 14, 2023 from Franziska KowalskyThey are turning to outside vendors increasingly frequently for help with IT services, payroll, customer support, accounting, shipping, and many other things. In these unpredictable times, you must be adaptable and open to new opportunities for achievement. Outsourcing, though, needs to be done ...
Views: 155 - Demystifying Food Licenses: A Comprehensive Guide to FSSAI Registration and Certification - by Submitted on Sep 14, 2023 from Franziska KowalskyIntroduction: Ensuring food safety and quality is crucial for any business operating in the food industry. In India, the Food Safety and Standards Authority of India (FSSAI) plays a pivotal role in regulating and controlling the manufacturing, storage, distribution, sale, and import of food ...
Views: 161 - Unleash Double Business Advantage with PERFECT Call Center Outsourcing - by Submitted on Sep 09, 2021 from Franziska KowalskyBusiness operations are no longer isolated. They require input from both inside and outside. Oftentimes, the difference in the quality of two different business operations lies in the kind of vendors they recruit. To get the best results from a partnership, an entrepreneur needs to spend some ...
Views: 222 - Get Outsourced Order Processing Services on Track with An Ecommerce Expert - by Submitted on Jul 21, 2021 from Franziska KowalskyOrder processing is an integral part of modern-day ecommerce business operations. Many companies decide to outsource these services without thinking about vendor expertise. In reality, these services have peculiar requirements, which can only be fulfilled with a unique and time-tested approach. ...
Views: 304 - Get Outsourced Order Processing Services on Track with An Ecommerce Expert - by Submitted on Jul 21, 2021 from Franziska KowalskyOrder processing is an integral part of modern-day ecommerce business operations. Many companies decide to outsource these services without thinking about vendor expertise. In reality, these services have peculiar requirements, which can only be fulfilled with a unique and time-tested approach. ...
Views: 269 - Get Outsourced Order Processing Services on Track with An Ecommerce Expert - by Submitted on Jul 21, 2021 from Franziska KowalskyOrder processing is an integral part of modern-day ecommerce business operations. Many companies decide to outsource these services without thinking about vendor expertise. In reality, these services have peculiar requirements, which can only be fulfilled with a unique and time-tested approach. ...
Views: 359 - Why Your Business Needs a Dedicated Order Processing Call Center? - by Submitted on Jun 16, 2021 from Franziska KowalskyBusiness operations of today are nothing like the ones from the past. There is a higher dependency on technology and customers are fickler these days. It is hard to find a successful business without any presence on the Internet. As a result, there are special needs. An order processing call ...
Views: 275 - Inspire Innovation in Customer Communication via Customer Service Outsourcing - by Submitted on Jun 09, 2021 from Franziska KowalskyCustomer services have become very uniform in the way they are carried out. Although there is nothing bad about following a trend that has been successful for a long time, but it is definitely not the right approach when you are trying to break the tie with competitors. Innovative customer ...
Views: 250 - Groom Customer Service Outsourcing for Success by Setting the Right Expectations - by Submitted on Mar 10, 2021 from Franziska KowalskyIn a trade or any business venture, it is crucial to set the right expectations. Amongst the many processes that a company handles, customer service is right up there with the most critical functions. Customer service outsourcing has become a common business phenomenon in the recent times. ...
Views: 300 - Order Processing Call Center: The Back Bone of Ecommerce Businesses - by Submitted on Jan 22, 2021 from Franziska KowalskyOrder processing is the complete process of taking the order, processing it and shipping the product to the customer. It has held great significance for companies before the ecommerce revolution, and has become even more important in the recent years. Although an automated platform can keep ...
Views: 413 - The Future of Call Center Outsourcing Services for Emerging Businesses - by Submitted on Oct 29, 2020 from Franziska KowalskyEveryone wants to be an entrepreneur nowadays. But not everyone is capable of keeping the customers happy as it requires dedication, hard work and customer services. The last one has emerged as the most decisive component of a business operation, and has the power to alter the viewpoint of ...
Views: 367 - Eliminate Mistakes in Account Payments with Dependable Back Office Outsourcing - by Submitted on Oct 07, 2020 from Franziska KowalskyHow many times your business has suffered from basic account mistakes? If the answer is a lot of times, then it is time to change your business strategy. Running an in-house operation for back office tasks like accounting is only useful if the staff is well-managed, rewarded and treated on par ...
Views: 334 - Explore the True Benefits of Telemarketing Services with Organized Campaigns - by Submitted on Oct 06, 2020 from Franziska KowalskyPlanning is an important aspect of business operations. But it is often used in core operations, not in call center or back office support. This approach is not good anymore, as the role of telemarketing, order processing and customer care is growing fast. To ensure that you have the right ...
Views: 358 - Enhance Conversion Rate with Big Data Powered Sales Lead Qualification Services - by Submitted on Sep 09, 2020 from Franziska KowalskyAnalytics have become a part and parcel of modern-day business operations. When it comes to sales operations, the power of Big Data technologies can never be denied. Companies that are still running their sales lead qualification services in-house, but not reaping the desired rewards, they ...
Views: 383 - Execute Call Center KPIs Better with Customer Service Outsourcing - by Submitted on Aug 13, 2020 from Franziska KowalskyWhen it comes to call center services, it is vital to focus on call center parameters. Also known as Key Performance Indicators (KPIs), these parameters actually define the overall performance of work. Over a long-term, call center operations experience various ups and downs, which often leads ...
Views: 480 - Eliminate Customer Displeasure with Customer Service Outsourcing that Cares - by Submitted on Jul 28, 2020 from Franziska KowalskyDue to unprofessional customer service operations, the success of a brand can be impacted. So much so, that you may start losing customers without any notice. The best customer service outsourcing companies know exactly how to maximize customer satisfaction and keep them happy at all ...
Views: 303 - Find New Clients Faster with Veteran Lead Generation Services - by Submitted on Jul 14, 2020 from Franziska KowalskySales and marketing are the two pivots around which a business grows. Companies use a variety of sales and marketing strategies to promote their product and get ahead of the competition. But every strategy has pros and cons. Say for instance, if you spend heavily on advertising, you might get ...
Views: 405 - Improve Call Center Operation Quickly with IVR Outsourcing Services - by Submitted on Jul 03, 2020 from Franziska KowalskyCall center administrators understand the value of an
Views: 374 - Eliminate Excessive Workload of your Call Center with IVR Services - by Submitted on Jun 26, 2020 from Franziska KowalskyAs the number of call center users increase every day, the pressure on these departments is immense. They have to handle large volume of calls without any respite, which can take a heavy toll on even the most experienced of employees. Considering the fact that most calls are repetitive in ...
Views: 330 - Take a Lead Over Competitors with Leading Outbound Call Center Services - by Submitted on Mar 23, 2020 from Franziska KowalskyPromotions are an integral part of business operations. They are needed to spread awareness about the brand amongst potential clients, who then decide if they want to invest in a particular company or not. Advertising in its various avatars i.e. print, radio and television has for a long time ...
Views: 371 - Improve Ecommerce Biz with Comprehensive Order Taking Call Center - by Submitted on Mar 11, 2020 from Franziska KowalskyEcommerce business is booming. Customers are thronging the web portals and making their orders online. The volume of calls is increasing by the day. But, because of their primary responsibilities, many companies are unable to run their order taking call center with complete conviction. The ...
Views: 409 - Unlock the Secret of Business Success with the Right Customer Service Outsourcing - by Submitted on Feb 25, 2020 from Franziska KowalskyBusinesses of today are becoming extremely intricate as far as their work operations are concerned. Apart from just selling their products and services, modern-day companies are assigned several other responsibilities. The scope of these additional duties is as vast as their core competencies, ...
Views: 338 - Do What Can’t Be Done by Voice Support with Live Chat Support Services - by Submitted on Feb 05, 2020 from Franziska KowalskyFor most business owners and customers, voice support is the pinnacle of customer care. The comfort of knowing that help is just a phone call away is what drives customers towards a brand. Heavy investments are made in a voice support department, which often yields the desired results. But, ...
Views: 396 - 3 Customer Support Outsourcing Tips That Can Transform Your Business Image - by Submitted on Jan 16, 2020 from Franziska KowalskyCustomer support is the face of business operations. How a brand is perceived often dictates its success in the market. When a customer calls in, every word coming out of the mouth of the agent shapes his experience. And, based on whether a query is resolved or an issue has been addressed; a ...
Views: 355 - The Quintessential Role of Back Office Outsourcing Services in Business Progress - by Submitted on Jan 08, 2020 from Franziska KowalskyThe progress of a business these days depends on several factors. People performing day-to-day operations, the tools used for performing the work and management of the whole core process with complete focus are some of the prerequisites for a flourishing business. However, due to additional ...
Views: 414 - Back Office Support: The Unquestionable Backbone of Ecommerce Business - by Submitted on Nov 21, 2019 from Franziska KowalskyAs masses sway towards ecommerce platforms for their grocery shopping, brick and mortar neighborhood stores are losing relevance. Things look bright for ecommerce business owners who sell products via their online platforms; however, they face a huge challenge in the form of high volume order ...
Views: 352 - Reverse the Diminishing Impact of Ageing with Timely Testosterone Treatment - by Submitted on Oct 24, 2019 from Franziska KowalskyThe human mind is a profoundly perplexing organ, getting and preparing zillions of messages each nano-second. This preparing is known as perception and the effectiveness changes from individual to individual. Our examination recommends a connection of subjective preparing to Hormones. ...
Views: 527 - The 5 Great Advantages of Customer Support Outsourcing Services - by Submitted on Aug 14, 2019 from Franziska KowalskyCustomer support outsourcing has been in prevalence for a long time. Due to the many advantages it offers, it is utilized by businesses across the globe. Even the skeptics of yore are convinced now about the efficacy of outsourcing services, provided they are handled by competent vendors. ...
Views: 433 - Maximize Revenue by Delivering All Orders with a Quality Order Taking Call Center - by Submitted on Aug 07, 2019 from Franziska KowalskyAs a company owner, you understand what's important for your business enterprise, and depending upon your organization requirements, you can choose which technology is best. In case you have a developing business or an established business, it may be possible, many of your new clients or ...
Views: 431 - Get Back Lost Time and Improve Your Revenues with Affordable Help Desk Support Services - by Submitted on Jul 18, 2019 from Franziska KowalskyAccording to a study, it has been found that on an average, an employee in the US wastes around 22 minutes every day due to computer issues. This is mostly due to incompetent or understaffed IT departments. Whatever be the case, these 22 minutes are irrecoverable and may lead to a loss of ...
Views: 434 - Exploit True Power of Big Data Analytics with Superfast Solutions for Processing - by Submitted on Jul 02, 2019 from Franziska KowalskyBig data has become vital for businesses in today’s competitive world. Several companies are using Big Data analytics to generate insights that can be valuable for them. The mass prevalence of Big Data analytics and its increased utilization, has created a situation where not using it has become ...
Views: 443 - What Makes Call Center Outsourcing Services Ideal for Business? - by Submitted on May 24, 2019 from Franziska KowalskyThe biggest problem a company faces after conducting a promotional campaign is their inability to predict the response from potential customers. So, when the calls come in, they are either short on staff or have too many idle employees. Both these scenarios are bad for business as one leads to ...
Views: 432 - 5G Launch: The Catalyst behind the Emergence of IoT and OTT - by Submitted on May 14, 2019 from Franziska KowalskyThe launch of 5G promises low-latency data connectivity, the likes of which have never been seen before. This emerging technology has the potential to alter the face of telecom industry as we know it. With faster connections available, OTT platforms like video streaming and video calling are ...
Views: 472 - Brace up to the IoT Storm by Partnering with the RIGHT IoT Connectivity Provider - by Submitted on May 07, 2019 from Franziska KowalskyThe telecom world is evolving at a rapid pace due to the inception of new technologies that are disrupting the industry from time to time. Be it the launch of 4G or the inception of OTT (over the top) services like Skype and Netflix, the way telcos operate keeps on changing based on the ...
Views: 427 - Boost Your Marketing Campaign with Direct Response Call Center Outsourcing - by Submitted on Apr 22, 2019 from Franziska KowalskyFor many companies, launching a media campaign is simple. Create a marketing strategy, convert it into something that is presentable and use one of the many multimedia mediums available to launch the campaign. However, what happens next is what most companies are not equipped to handle. Yes…it ...
Views: 464 - Why Customer Service Outsourcing Is the Need of the Hour? - by Submitted on Jul 05, 2019 from Franziska KowalskyWith globalization and rise of information technology as a phenomenon, competition between businesses has increased. Customer trust has become fickle and people are changing their brands so fast that the word loyalty has lost its true meaning. Nowadays, focusing on building customer loyalty ...
Views: 410 - Why Database Building Is Important? - by Submitted on Mar 19, 2019 from Franziska KowalskyIn today’s world, data holds the key for every operation. Big or small, the insights gained from data can turn the fortunes of any business. When a quality databases is worked upon by cutting-edge AI (Artificial Intelligence) tools, it helps a company forecast future trends and also helps it in ...
Views: 523 - The Complex Case of Roaming Made Simple with Telecom Software Solutions - by Submitted on Mar 15, 2019 from Franziska KowalskyIn telecom billing, roaming has always managed to confuse both the customers and telecom services providers. Returning customers from their trips abroad are flummoxed about their bills being so high and telecom vendors are never too sure when the regulatory bodies will change their stance on ...
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