As a provider of global solutions displaying process and domain distinction driving measurable result, Coefficients imbibes the following values:
Inclusion – Coefficients hires any employee who is qualified to work in a BPO setting. Given the right skills and training, we hire fresh graduates ... Views: 417
Founded in September 2011, Coefficients is a 100% Filipino-owned BPO company and is one of Quezon province’s leading business process outsourcing of customer interaction and back-office services.
We are a global outsourcing service provider that uses new technological innovations to ... Views: 437
ING Group, a Dutch financial, is looking into growing their shared services center in the Philippines despite the threats in the business process outsourcing (BPO) industry due the challenges and setbacks in the local and global markets.
ING Business Shared Services (IBSS), ING’s sole shared ... Views: 591
Despite a slow growth in leasing deals with business processing outsourcing (BPO) companies earlier this year, experts from real estate consultancy, Santos Knight Frank are seeing that the sector will boost the demand for office spaces in 2018.
"It's still the BPO that will take lead in terms ... Views: 594
The Information Technology-Business Process Association of the Philippines (IBPAP) is fighting to retain the tax perks of the information-technology and business-process management (IT-BPM) sector to battle the challenges the industry is facing.
As per a news statement by IBPAP President and ... Views: 467
The Information Technology and Business Process Association of the Philippines (IBPAP) is confident that the country’s business-process outsourcing (BPO) industry will wrap this year up positively.
IBPAP emphasized that Philippine Economic Zone Authority (PEZA) continues to receive investment ... Views: 640
United States President, Donald Trump, committed to studying the proposed free trade agreement (FTA) between the US and the Philippines.
As per the presidential spokesperson, Harry Roque, he stated that the US president had promised to look into the FTA proposal during their 40-minute bilateral ... Views: 510
NetSuite Philippines, the business process outsourcing of NetSuite, is projected to grow at a faster pace since Oracle Corp. has started putting a lot of investments for NetSuite’s worldwide expansion to leverage small to medium enterprises’ growing need for digital solutions.
Netsuite’s ... Views: 581
Services, the information technology/business process outsourcing (IT-BPO) sector in particular despite the threats of slowing down, will amass half of the total exports by 2022, as per the executive director of the Bureau of Export Managing Bureau, Senen Perlada.
Perlada stated that from the ... Views: 531
Johnson and Johnson (J&J) has teamed up with the Department of Health (DOH) to address the health concerns of business process outsourcing (BPO) workers, which is estimated to amass 1.3 million last year.
DOH Secretary, Paulyn Jean B. Rosell-Ubial, indicated that the BPO sector is deemed to be ... Views: 491
Over the past few months, there has been a lot of buzz that artificial intelligence will ultimately take over the Philippines’ business process outsourcing (BPO) industry. However, multinational antivirus and cyber security provider, Kasperky Lab, thinks otherwise. The company believes that AI ... Views: 622
In our fast changing society, lots of opportunities for online career have opened. Digital marketing plays a very vital role now in different business landscapes. Many businesses engaged in digital marketing for the sustainable growth and for bigger opportunities. Digital marketing makes the ... Views: 603
The country’s business process outsourcing (BPO) industry is seeing the need to step up their efforts to tackle the potential impact of what is termed as “disruptive technological headwinds” – such automation, robotics, and most importantly, artificial intelligence - to the sector’s labor ... Views: 584
The Philippines is expected to top the information technology and business process management (IT-BPM) global landscape, this is due to the emergence of contact centers in various provinces despite the threat of artificial intelligence, as stated by Benedict Hernandez, President of the Contact ... Views: 570
Trade department is becoming really concerned as the demand for artificial intelligence (AI) on business process outsourcing (BPO) landscape becomes more and more prevalent hurting the country’s $25 billion industry.
The Department of Trade and Industry (DTI) released a statement last Wednesday ... Views: 538
It is every company’s goal to develop, nurture, and maintain high potential (HiPo) employees for they eventually will spearhead the company’s success. It is up to human resource managers to spot them. They, however, need to know the difference between HiPos and high performers. While people ... Views: 533
Philippines’ web-based recruitment efforts have increased by 6% last June, as compared to the same period last year. Growth industries’ leverage is seen to catalyze the country’s booming economy.
As per Monster.com’s (Asia Pacific and the Middle East) managing director, Sanjay Modi, the ... Views: 619
Philippines’ outsourcing industry, amassing $23 billion, is facing a lot of risks: People’s Republic of China is quickly becoming a huge threat, the government is considering to ditch some of the incentive programs and the war in the south is tormenting the investors.
In an interview, Rey ... Views: 581
The growing necessity for proficient legal departments to handle high volume, process-oriented legal work is expected to skyrocket the legal process outsourcing market, amassing over $40 billion by 2024. The cost of legal proceedings has increased drastically over the years, and this led ... Views: 580
Algorithm IT is an information technology company that specializes in website design and development, website maintenance and support, website hosting, website repair, mobile applications development and support, and software reselling services.
Algorithm IT taps into the great potentials of ... Views: 1011
Philippine’s IT-BPO sector outrightly expressed that they are against the government’s plan in removing their perks and incentives, stating that the move will not only threaten the competitiveness of the industry, but it will also disrupt the growth and development they have thus far.
IBPAP ... Views: 465
Philippine’s IT-BPO sector outrightly expressed that they are against the government’s plan in removing their perks and incentives, stating that the move will not only threaten the competitiveness of the industry, but it will also disrupt the growth and development they have thus far.
IBPAP ... Views: 619
Starting next year, IBPAP (IT and Business Process Association of the Philippines) plans to do their midyear reviews of the country’s IT and BPO sector, assessing the performance of the industry’s players in terms of revenue and company size.
The evaluation aims to give the industry the ... Views: 572
At the most recent Tholons’ worldwide survey for Top 100 Outsourcing Destinations, Metro Manila and five other business hubs’ ranks dropped since they seem to not meet the new metrics with regards to digital innovation.
As per IP Converge Data Services, Inc. (IPC), the results illustrate how ... Views: 581
It’s undeniable that more and more companies are embracing the idea of handling remote employees. This concept, however, only leads to two distinct scenarios: the diversity of your manpower will fuel unmatched company efficiency, and an insufficient remote team management and control will lead ... Views: 954
It is planted in our knowledge that enjoying the services of an outsourcing company often leads to successful utilization of business procedures. However, even though having an efficient project management with a highly skilled and talented outsourcing team, there are few times where ... Views: 793
The highly recommended business operations when outsourcing for your company mainly varies independently on your company’s financial capabilities, workforce number, and personnel skills. Additionally, there are distinct sectors that are done best in an outsourcing company as there are specific ... Views: 793
The act of entwining with an outsourcing company to various enterprises in the world is constantly spreading like a plague. For big names in the industry, outsourcing plays a vital role to achieve optimal business processes, and as well as obtaining cost reductions and personnel flexibilities. ... Views: 636
Almost one-third of the earth’s population has access to social media, and it’s no wonder why it became one of the most promising platforms of advertising and marketing of businesses, companies, products, organizations, and even personalities. This large amount of potential customers is a ... Views: 720
For a large population of Western companies, outsourcing is a common weapon when devoting to a more efficient, more convenient, and more economical way of delivering enterprise processes and non-core business functions. Be it a large multi-million company, a middle-sized business venture or even ... Views: 638
Love or hate it, outsourcing is here to stay and would not be going anywhere. In fact, it will grow even more. But with the plethora of articles dishing out outsourcing trends for 2016, it makes us question which trends have already made an impact this Q1 of 2016. Not all trends can become ... Views: 568
Wow, you managed to snag an awesome deal to provide voice support service for a client? Awesome! The road to customer service supremacy does not end after the client accepts your deal. Believe us, it’s only the beginning and the long winding road just got feistier. It ain’t easy doing BPO for ... Views: 865
The Philippines’ reputation as a global outsourcing landscape is no big news. The rise to the top was quite melodramatic in a sense of how intense the industry grew and expanded in just a decade even bumping some of its competitors like Indian cities such as Mumbai, Delhi, and Hyderabad (Manila, ... Views: 650
2016 meant the wheels of the “gig economy” are now churning and at an increasing rate. Most recruiters are divided to the fact that most jobs available now are temporary, quick and direct to the point. This may still be debatable but the fact such faction exists is a sign that many millennials ... Views: 639
The Philippines’ status as a BPO destination of choice precedes its reputation. Already outshining, long-standing competitor India as seen in Tholons 2016 Top 100 Outsourcing Destinations, the Philippines has come a long way from its humble beginnings in the outsourcing game to actually ... Views: 668
Digital Marketing is not for everyone. Yet, it is a crucial part of any business that cannot be dismissed as work must be done consistently to get the desired results. You can’t pause an SEO campaign and expect to stay on top of the SERPs. That’s why businesses - big or small - are now ... Views: 755
Outsourcing has a bad rep of being a business’s dirty little secret. Almost all businesses have (or already considered hiring) a virtual staff on board whether it’s just a freelancer to a full blown agency. And why not? It gives you the power of a team for the price of one person while making ... Views: 636
This is true most of the time when it comes to our jobs where we have to negotiate every day. The same is true when deciding to go the outsourcing route (as we discussed before that you may have access to cheap and highly skilled talent but that often comes with the price of not being gifted ... Views: 609
First pioneered by Indian service providers, Knowledge Process Outsourcing (KPO) has considerably achieved global impact. It has undeniably surpassed both the Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) sectors when it comes to providing greater value-added ... Views: 575
We’ve said it before and we’ll say it again - stalking the internet for your next virtual staff is like being in a jungle. It’s thrilling and can be risky if you hire the wrong ones. And boy is it easy to find horror stories abound from an industry like this, inflicting damage to both parties, ... Views: 663
Data does not lie, unless it’s manipulated. If the numbers tell the cold hard truth and your social media marketing metrics are way down, it means you need to start from scratch, focus on re-targeting and re-calibrating what you might have already forgotten. And let’s be realistic. In order to ... Views: 760
One of the hacks of increased employee productivity is the immediate working environment. Simple changes in workplace design can uplift one’s mood or increase their motivation, alertness, and focus. Do it wrong and you’re faced with grave consequences. What’s worse, research shows, that not ... Views: 603