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Articles from James Farrell | Selfgrowth.com
- Complaints Management - by Submitted on Feb 23, 2010 from James FarrellNobody likes to receive a complaint but if you are in the business of providing a product or service, then they are inevitable. It is impossible to please everybody all of the time. The best way to combat it is to view a customer complaint as an opportunity to achieve something positive. After ...
Views: 672 - Breaking Old Habits to Further your Career - by Submitted on Feb 09, 2010 from James FarrellLike most other creatures, human beings live their lives through habits and rituals. Even if a particular habit is not in the least bit beneficial we continue to act on it for the fear of breaking routine. Smokers in particular will be familiar with this habitual nature of ours, as a vast ...
Views: 566 - Believe in yourself and your customers will believe in your product - by Submitted on Feb 02, 2010 from James FarrellFor any business to be successful and sell, the people involved must believe in their product or service and believe in themselves. Your selling skills depend, in a big way, on your level of self confidence. Other people can sense it if you don’t believe in yourself, and from this they gather ...
Views: 1208(2 votes) - SPEAK UP AND YOUR BUSINESS LIFE WILL TAKE A STEP UP - by Submitted on Jan 27, 2010 from James FarrellAssertiveness in business helps to build confidence, and in today’s world; knowing the difference between assertiveness and aggression and putting this into practice is an essential tool for progress and successful interaction in business. Assertiveness courses ...
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