Self Improvement Site
On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Articles from Kevin Dwyer | Selfgrowth.com
- Changing Customer Service Behaviours; My Intentions - by Submitted on Dec 30, 2007 from Kevin DwyerWhen people have the right mix of attitude, subjective norm and perceived behavioural control, their intention to change behaviour will be strong. Their intention is only constrained by their actual level of control. In this final of a series of four articles using Ajzen’s theory of planned ...
Views: 1929 - Motivating People Is A Myth - by Submitted on Dec 30, 2007 from Kevin DwyerMotivating people is a myth. People cannot be motivated by others. They are motivated from within. Leaders can however, set up an environment in which people are able to motivate themselves. To set up an environment that enables employees to be motivated, leaders need to understand what the ...
Views: 905