Self Improvement Site
On The Internet! Take the Self Improvement Tour
On The Internet! Take the Self Improvement Tour
Articles from J Bert Freeman | Selfgrowth.com
- R-r-rev Up the RPM’s of Your Organization: Part 4 - by Submitted on Aug 21, 2007 from J Bert FreemanPart 4: Everyone Sustains an RPM Climate of Interaction for customer-focused success. In parts 1 through 3 you were introduced to key components of the Organizational Unity of Effort frameworks. Part 1 discussed how the entire organization can know where to concentrate its efforts. Part 2 ...
Views: 1027 - R-r-rev Up the RPMs of Your Organization: Part 3 - by Submitted on Aug 19, 2007 from J Bert FreemanPart 3: Everyone Positions RPM’s in a Consistent Positive Direction When you read Parts 1 and 2 you became familiar with key components of Organizational Unity of Effort that impact Relationships, Performance and Morale (RPM’s). Part 1 shared the value for an entire organization to concentrate ...
Views: 978 - R-r-rev Up the RPM's of Your Organization Part 2 - by Submitted on Aug 13, 2007 from J Bert FreemanPart 2: Everyone Unifies Relationships, Performance and Morale toward a shared vision Part 1 discussed the importance of concentrating the entire organization on supporting front line performance and delivery in a way that front line folks have the very best performance so that customers can ...
Views: 913 - R-r-rev Up the RPM's of Your Organization; Part 1 - by Submitted on Aug 10, 2007 from J Bert FreemanIntroduction Jan Carlzon (1987), former president of SAS Airlines, referred to every interaction with a customer as a “moment of truth”. He said SAS Airlines has “50.000 moments of truth day”. The power of those statements resonates with me today, reinforcing the importance of meeting or ...
Views: 1078 - How to Exercise Complete Respect in a Positive Direction - by Submitted on Jul 19, 2007 from J Bert FreemanHow to Exercise Complete Respect in a Positive Direction by J. Bert Freeman Includes excerpts from the book Taking Charge of Your Positive Direction also by J. Bert Freeman Respect is the core of relationships and relationships are what make today’s families, businesses and organizations work. ...
Views: 3015