If you have taken any classes thorough Pathfinder, you may remember me saying that this is the season for rhetoric and persuasive speech. As we enter the last 40 days before the election, things will reach a pitch. It will be fun to see what you remember from class. For instance:
· Can you ... Views: 775
Last time I wrote about Advocacy as an impediment to the logical give and take that distinguishes collaboration. I characterized it as a learned behavior, and one that can be partially or fully managed by a skilled communicator that recognizes it and knows how to steer a group around it. I also ... Views: 2816
In communication, the single largest difficulty for nearly everyone comes when a critical discussion transforms from the logical "give and take" that I described in my last newsletter into something less productive. Two familiar forms of this are Advocacy and Defensiveness. I will talk about ... Views: 1041
For the last few weeks, I have elaborated on the elements of attitude that provide the best point of view from which to approach a discussion. Studying these elements and learning how to incorporate them authentically into your communication will help you remain collaborative and avoid falling ... Views: 1291
There have been many times in our lives when we have wanted to say something, but elected not to. Afterwards, we may wish we had and ponder why we didn’t. Sometimes, we remember when we said something and wish we hadn’t, or a time when we blurted something that was harsher than we meant it to ... Views: 1389
All of the components of the engagement stance are important, but if you miss out on authenticity, you will have a hard time establishing credibility. When someone you speak with lacks authenticity, it feels manipulative, even if there is no evidence of manipulation.
Think of a time when you ... Views: 1524
Empathy is the capacity to recognize or understand another's state of mind or emotion. It is often characterized as the ability to "put oneself into another's shoes", or to in some way experience the outlook or emotions of another being within oneself. It is therefore the essence of connection ... Views: 1656
The elements of the engagement stance (Presence, Engagement, Empathy, Openness, Curiosity, Depth, Safety, and Collaboration) are so vital to good communication that I will post articles about all of them over the coming weeks. These eight points are the keys to the kingdom, and if you master ... Views: 1478
In my classes on Influence, we learn to identify 1) key behaviors that are at the heart of creating change and 2) “recovery behaviors” that represent what to do when things aren’t working as expected. Two generic recovery behaviors are 1) speaking up, and 2) training. It sounds easy; when a ... Views: 956