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Articles from Elena Smith | Selfgrowth.com
- Top 5 Rules for the Answering Center Agent - by Submitted on Oct 16, 2012 from Elena SmithIn order to ensure that customers reach an answering center or 24 7 call center that act as an extension of the business, proper customer service practices must be applied. To avoid potential frustrations from incoming callers, an answering center agent should follow specific guidelines set up ...
Views: 717 - A 24*7 Call Center Can Change Your Bottom Line - by Submitted on Sep 14, 2012 from Elena SmithManaging a business isn’t an easy task. One of the best methods to assist with business management is by using a 24 7 call center. Through using a 24 7 call center, you will be able to put all your focus on the tasks in front of you, while not forgetting your loyal customers over the phone and ...
Views: 704 - Attention Minnesota: Call Centers Can Help Grow Your Small Business - by Submitted on Oct 16, 2012 from Elena SmithIf you are a Minnesota-based business looking to expand your customer reach, consider using a call center in MN. Many small businesses from lawyers, realtors, and healthcare providers believe that handling calls should be something they handle themselves. However, while the initial reasoning for ...
Views: 565 - What You Should Look for in a Call Center MN - by Submitted on Sep 14, 2012 from Elena SmithAs a customer yourself, you get it. You pick up the phone, dial a number of a business, and expect a prompt answer from a friendly and knowledgeable associate. Yet what happens when you don’t receive that level of service? Frustration, impatience, and possibly a lower opinion of the ...
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