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Articles from Stephanie Dsouza | Selfgrowth.com

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  • Tips for Choosing a Call Center - by Stephanie Dsouza
    Submitted on Oct 29, 2012 from Stephanie Dsouza
    Recognizing that performing call center services internally is a financial and organizational challenge, businesses are increasingly placing these services with outsize firms so as to provide customers with the best customer service while keeping costs low. Any business considering call center ...
    Views: 719
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  • How Automated Services Make Call Centers Valuable to Today’s Busy Companies - by Stephanie Dsouza
    Submitted on Aug 28, 2012 from Stephanie Dsouza
    Let’s look at five of the most popular and needed automated services that a good call center will offer. Voicemail People are busy, and technology drives our culture. Voicemail is an important tool in any company’s communications arsenal. Answering services make customized voicemail ...
    Views: 443
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