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Articles from Nattie Smith | Selfgrowth.com
- Call Center Outsourcing: When Financial Services Needs a Better Assistance - by Submitted on Mar 09, 2012 from Nattie SmithCall centers play an imperative role in many business sectors. The commercial applications of the call centers have been widely used by mainly three sectors namely telecommunication industry, airline industry and retail industry. But with the utility and the cost-effectiveness of the services, ...
Views: 931 - Speech Analytics - The Well-Designed Paybacks of Speech Analytics - by Submitted on Mar 14, 2012 from Nattie SmithSpeech analytics is a great concept in the call centers that has been helping these organizations to raise the level of service and bringing better performance in the long run and profit return. The role of the contact centers have become so powerful that the businesses if this century is all ...
Views: 547 - Call Center Outsourcing: When Financial Services Needs a Better Assistance - by Submitted on Mar 07, 2012 from Nattie SmithCall centers play an imperative role in many business sectors. The commercial applications of the call centers have been widely used by mainly three sectors namely telecommunication industry, airline industry and retail industry. But with the utility and the cost-effectiveness of the services, ...
Views: 540