When you are qualifying a prospective client one of the most important tools you can utilize is deep listening – understanding what that person is really saying and then determining if you are the right person to help them solve their problem.
As freelance accountants and bookkeepers we work ... Views: 759
4 Tips for Overcoming Fear and Attracting Clients You Love
When money feels scarce, our first instinct is to panic and take new business wherever, and however, we can get it. When we do this, it causes us not only to compromise our integrity, but we also end up compromising how we deliver ... Views: 1657
We've all had one. That client who on a good day is not the easiest person to get along with! Managing them can drain your energy and make you cringe each time the phone rings!
But that is exactly what you need to be doing - managing them and all of your client relationships. Taking the lead ... Views: 1318
When I started my freelance accounting practice ten years ago working virtually was not as widely accepted as it is today. At that time my client base was split evenly down the middle - 50% onsite and 50% offsite. Over the years I was able to migrate my onsite clients into becoming virtual ... Views: 984
The fees you charge have NOTHING to do with supply and demand, and EVERYTHING to do with VALUE.
That's right - the fees that you charge directly correlate to the value you provide to your clients. The key is to show them and keep showing them that value. This keeps current clients happy and ... Views: 962
Just the other day I was speaking with a colleague of mine whose in-house bookkeeper of the past 16 years was embezzling money from her business - quite a lot of money a lot of money as it turns out. Theft of money ... theft of inventory or equipment ... theft of intellectual property. At one ... Views: 895
Goal setting is an important exercise and is crucial to the success of any business, but is particularly important for entrepreneurs who can become distracted with multiple priorities. Goal setting allows us to be proactive, instead of just being reactive. We’ve all had days where we just seem ... Views: 916
I’ll never forget the first time someone asked me, “Who do you like to work with?” I remember fumbling over my answer because I had never thought of that before.
The prospect of being able to select who I wanted to work with was just delicious to me. The first moment I got, later on that ... Views: 850
Attaching a fair and accurate price to your products and services can be a tricky balancing act. It should come as no surprise that many business owners have an ongoing struggle with their pricing strategies.
Customers want the best value for their money. They will always do a quality ... Views: 1089
Attaching a fair and accurate price to your products and services can be a tricky balancing act. It should come as no surprise that many business owners have an ongoing struggle with their pricing strategies.
Customers want the best value for their money. They will always do a quality ... Views: 937