One of the biggest blocks to emotional intelligence and effective communication is emotional reactivity. You know how it is, you have all the best of intentions to have a productive communication with somebody and they say the “wrong thing” – the thing that pushes your “hot button”. Often it ... Views: 1530
On the job we need to have both power and caring. Consider this quote by Dr. Martin Luther King, Jr.: "What is needed is a realization that power without love is reckless and abusive, and love without power is sentimental and anemic."
What thoughts does this quote prompt in you? Your ... Views: 1048
Here is a true story about the importance of seeking the big picture.
In a chemical plant, the night operations manager discovered that the end product had changed from a vanilla color to pitch black. This was terrible. They could never sell this stuff. He ran around checking all the ... Views: 878
When I was an MBA student at Harvard Business School, professors rewarded strategic thinking. I excelled in strategic thinking and was therefore able to do well even though I was poor in math. In each case we needed to clarify what really mattered to an executive and the company. I could do ... Views: 878