Most people think of e-commerce as when you purchase or sell products on the Internet. This is true, but an e-commerce software is much more competent than that and can help you throughout the whole sales process, including marketing and inventory management.
We are going to focus on the user ... Views: 547
Software development projects in many organizations have changed a lot during the last years. A lot of the development projects used to use a Project Management Software that supported normal project management, also called Waterfall Model.
What was discovered during a lot of the projects ... Views: 475
A lot of company managers wants to encourage their personnel to come with ideas regarding how to make the company a better workplace as well as ideas on new or modified products to be able to sell more. By having the ideas come from the personnel you will not only get ideas from the experts but ... Views: 462
To be able to work with people you have to communicate. This is a fact that very few people object to.
But communication is not always that easy. You sometimes hear that people talk too much instead of doing the work they should. And if they talk too much, they definitely don’t inform about ... Views: 432
Not too many years ago I used to run a small part of an organization. My part was to run the technical support division. The business was a success but since we were only around 10 people I needed to really plan when to let the personnel develop their skills.
The least amount of personnel I ... Views: 692
A Help Desk is an instance helping people with computer related issues. The help desk personnel are experts in either specific computer software/hardware or common issues related to several different areas connected to computers.
There is a difference between a Service Desk and a Help Desk in ... Views: 671
Business Process Management, also often called BPM, is a systematic approach on how to improve the business processes in a company.
BPM helps a company to get a clear picture of how the company’s processes are today and how to improve them.
BPM is something that is continuous in the ... Views: 543
Document Management is the idea of how to manage documents in a good way to be able to easily find them, find information in them, track changes in documents, share them with other people and still only show them to the people who should be able to see them. Included in the security part is also ... Views: 624
Idea Management is the process of receiving ideas from people to be able to improve business. The ideas usually come either from customers or from employees.
But Idea Management is not only receiving the ideas. It is the whole process of receiving, prioritizing and implementing ideas.
Some ... Views: 805
Project Management is a group of processes in combination for planning and organizing activities that should be performed to achieve a goal, as well as scheduling who should perform them.
A Project is a temporary collection of the activities that should be performed to achieve the goal.
The ... Views: 693
After reading about the organizations in the EU losing a lot of money due to inefficient working practices we have to ask if this is a trend that is possible to turn around. €60 billion in revenues is lost in the EU with UK being the biggest loser of €26 billion. It is reported that a lot of ... Views: 2632
All over the world, in any industry, employees are sometimes complaining about time that needs to be spent on reporting time. It is often seen as a way for managers to control the employees and a way to spend time that is not available.
From an organization's point of view, time is often ... Views: 458
A Service Desk is an IT resource for organizations working with ITSM (IT Service Management) as defined in ITIL (IT Infrastructure Library). The Service Desk is intended to be the Single Point of Contact (SPOC) towards the customers of the IT department, usually the users in the company.
A ... Views: 741
Auto Management, also commonly called Automotive Management, is the management of services around vehicle management. Auto Management includes management for auto repair shops, car and truck dealers, rentals, body shops and more.
So, for a normal person, Auto Management is management of ... Views: 988
Contract Management is the management of contracts a company has with vendors and customers, but also includes employee contracts or any other contracts that may be needed to keep track of.
Contract Management is sometimes also known as Contract Administration.
Managing contracts is the ... Views: 644
Cost Management is the process of planning and keeping track of costs in the organization. Cost management should be obvious for most organizations to make sure that individual projects as well as the overall operations move according to plans.
Over all, a well implemented cost management ... Views: 682
CRM is short for Customer Relationship Management and is the strategy for managing communication and all interactions with your customers and prospects.
The main goal with having a good strategy for CRM is to be able to find and attract new customers as well as to retain a good relationship ... Views: 715
Time Management is the process of controlling, understanding and planning how much time is spent on different activities in an organization.
Time Management is used in different situations to make it possible to increase efficiency as well as to understand how much time that has really been ... Views: 623
Business Process Management (BPM) – something for the larger organizations, smaller companies or for everyone?
It is always good to know what your company is doing, why and in what order it should be done. This is not only to be able to enhance performance around everything that is done in the ... Views: 590
A lot of companies are struggling to get new customers. Especially in harder times a lot of energy is spent on working towards receiving new leads and trying to convince them that you are the best supplier of products or services for their needs. Your CRM Software is in place and you put in all ... Views: 439