Top Reasons Why a Taxi Dispatch System Is Perfect For Corporate Employees

There is no dearth of taxi dispatch app for smartphones. They provide a service that is in high demand and growing with time.

However, there are certain niches that need special attention even within taxi dispatch app, and the taxi service that can successfully recognize these niches can make a lot of profit as well as get a ton of loyal customers.

An example of such a niche is people who travel for short distances often – these are the people that love the ridesharing options the most. This option was built for a special niche, and it has worked wonders for them.

Another such important niche to which taxi dispatch systems need to be paying attention to (if they aren’t already) are corporations and their employees.

What corporations and employees need
Corporations and their employees are different from an average user of a taxi dispatch system on many counts. They have certain special needs which the normal system cannot meet adequately:

● Time delay
– When on official work, time is money. Corporations who are paying employees cannot afford to have the employees’ time wasted every time they have to travel from one spot to another waiting for a ride. Employees, too, are often on urgent work and deadlines and cannot waste time.

● Security
– Security is a specific concern because when an employee is traveling in the course of work for the employer, his or her responsibility comes down to the employer too. Taxi dispatch apps that are registered with the required authorities and/ or the local government therefore get preference by this niche of consumers.

● Shared information
– Since reimbursements or payments for work trips are often given by the employer, not to mention accounting for time of the employee during the working day needs to be done, information about rides and their cost needs to be shared not only with the rider (i.e. employee) but also with the company (i.e. employer).

The essential services a taxi dispatch system should provide to corporates
A taxi system that caters to the above needs specifically will achieve great success in this niche. The taxi dispatch app is not the only one to benefit – the employer saves money too, as significant as one thousand dollars per employee, according to Uber’s statistics about U4B (Uber for Business).

An app that wants to cater to such consumers by either creating a corporate option within an existing app; or an entrepreneur looking to build a taxi dispatch service solely for this market niche need to make sure that the following services are provided:

1. Easy access to records of taxi hailing, charges, timings etc. for both the employer and the employee.
2. Ability to book a taxi by both the employee and the employer, with the employer easily able to book a taxi for an employee.
3. Ability to let the employer manage fixed amount journeys as well as cost breakdowns.
4. Special offers and discounts for regular users in lieu of their loyalty.
5. Getting automatic invoices and text messages/ e-mails to all parties concerned (say, employee, reimbursement department and employee’s manager).
6. Faster prioritized taxi service for such customers.
7. Easy, quick and dedicated resolution of customer service problems by executives who specialize in corporate needs and issues.
These are just some of the essentials services that every taxi dispatch system should provide. A good mobile app development company will be able to do it all for you, increasing your productivity levels significantly.