Toll Free Numbers Provide Many Advantages for Businesses

With the ushering in of open market economy, competition has become increasingly fierce across all business sectors. This apart, the slowing down of the economy in almost all nations of the world has further aggravated the problem. In these troubled times, prospective customers are understandably reluctant to spend money on telephone calls to enquire about products/ services they wish to buy.

It is in view of this scenario that toll free numbers have gained immense popularity. Because of toll free numbers even small and midsize businesses are able to achieve a level playing field with big businesses. The success of any business depends largely on the image of professionalism it is able to project to its customers. Toll free numbers attract customers to your business, because they lend an air of professionalism.

For this reason, customers develop confidence in the security of financial transactions with your business. With a toll free number, you can create a virtual office in your business - regardless of its size and scale of operations. With a toll free number in place, customers will be motivated to call your business frequently and this will lead to improved Customer Relations Management (CRM).

Toll free number can help you increase your customer base as prospective buyers would prefer calling you rather than your competitors who have no toll free numbers. The toll free number will enable you to sell your products and services even to those living outside the area where your business is located.
Customers develop confidence and a sense of security as all their concerns about a product or services can be solved as they can call you over phone any number of times without having to pay the call chargers.

It needs to be mentioned that one of the key benefits of having a toll free number is its portability. If you shift your business to another location for any reason, you can still be reached by your customers, without any disruption in your customer service. Another distinct advantage is you can be mobile in your business activities as your toll free phone number calls can be directed to your cell phone, pager, email, and even home phone.

Scalability is another big benefit of toll free number as small businesses as well as start-up businesses need pay only for the usage or calls to the toll free number. This means that a new or small business with little usage will pay very little for the toll free service and the bills will only increase if the usage increases with growth of business.

When a business house places an ad on electronic or print media or even billboards, mentioning a toll-free number is sure to boost response rates. Research studies reveal that mentioning a toll free number in the ad results in 40 percent increase in customer response. In the light of this, it can be said that businesses without toll free number are blissfully unaware how much sales they are losing by not availing toll-free phone services.

Toll free numbers are easy to install and come with a host of features including .audio conferencing, voice notification, call recording, call forwarding, automated attendant, - amongst others.